I needed to figure out a Ring Door bell error message. In the past, other companies showed up doing…read moreall the steps I figured out via YouTube. Not Randy. Randy explored low cost options by attempting to repair the one I had. In addition, he showed up on time and was very ethical with his pricing and respectful with my home. Would definitely consider working with him again in the future on other home automation needs.

From the owner: We offer free in home consultations, and are happy to meet with you to discuss your project…read more Customer service is our main priority, from inception to completion and beyond. Home theater, distributed AV systems, wifi/home networking, home automation and control systems tailored to your specific needs.

I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

Karim was easy to work with, reliable and delivered a great system at a great price. He was the…read moreonly one who I met with who didn't try to over sell me. He figured out how to set up my system to my TV so I didn't need to add another screen. He also stayed and troubleshot a settings issue so that it was working perfectly. Now I have the ease of mind of security cameras as well as not over spending or feeling taken advantage of. I highly recommend working with Karim.

I had the pleasure of working with Karim throughout the scheduling and installation process…read more He was extremely thorough and an overall pleasure to work with on top of the great work that he did installing our security system. Karim went above and beyond by taking the time to explain to me why placement of certain cameras made sense in certain locations, and he also took the time to teach me how to use the system and even troubleshoot and answer my handful of questions. Overall, it was a pleasure working with Karim and I couldn't recommend him or this company enough!!!! Thank you again, Karim !!!

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I recently used pro audio to get my home audio system operational, install my surround sound as…read morewell as mount two televisions. Andre provided me with a detailed quote and worked with me through changes to the scope of the project (based on what I needed). Overall, I was very impressed with the level of professionalism and the quality of his work. Everything looks great and sounds amazing. I could not be happier.

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

Christian was so good and I will use them again whenever I need help. From making the appointment…read moreand him coming to my apartment the following day was good. I told him what the problem was and he got into it.

Tamas is the best. He came promptly as promised and immediately diagnosed the issues with our…read moreaudio/visual system and connectivity. Tamas determined that Optimum and Verizon technicians incorrectly installed patches that were short term fixes and left behind "the other guy's" cables and connectors that were not connected. In fact, the Verizon Extender was not transmitting a signal and was merely a fixture on the mantle below the tv. Not only did Tamas clean up the mess others left behind, but he patiently explained what he was doing every step of the process. I strongly reccomend Immersion Audio, Technoconsious and Tamas Gabor for all your electrical and communications needs.

Tamas and team are the best. Excellent recommendations, and handled our job in timely fashion.read more

I bought and m.2 ssd from here and the owner was extremely helpful and personable. Not only did he…read morehave competitive pricing but was very easy to talk to as well. 10/10 experience and will definitely be back!

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

I contacted Anthony to mount my TV on a pillar in my apartment in NYC. He responded very quickly…read morewith a fair and reasonable estimate. Since I know nothing about brackets and mounts, he offered to purchase the materials I needed and bring them with him. My building required a COI which he provided within minutes. On the day of the job he arrived on time and worked quietly and efficiently. I had work to do in the other room and he didn't bother me once. He called me in a little while later and the TV was securely mounted. It was my fault that I never went to see what he was doing - I told him I would've preferred the TV to be mounted a few inches higher. Well guess what, Anthony said no problem at all and he re-mounted it a few inches higher. I couldn't be happier with Anthony's work. Bravo! Highly recommend.

Cannot recommend Anthony enough. He has a great eye for placements and is meticulous (and very…read moreclean!). He was able to hang two televisions within 24 hours of reaching out and he did a fabulous job. He's also just a really nice human. Highly recommend.

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech