As far as we can tell, the siding looks good and we are pleased with the result. The project manager was good to deal with throughout the process. When we were seeking bids, Straight Line was extremely professional and gave us a very top notch presentation. That, combined with the pricing, were the reasons we decided to use them.
But we had a big bump along the road....
The work was originally scheduled for late June, but had to be pushed back due to their schedule. Unfortunately, the first couple of days of their work intersected with the last couple of days of our vacation and we were out of town when they began. I will NEVER do that again -- with them or any other contractor. On the last day of our vacation, we received a call from the project manager saying that his crew showed up in the morning to work and saw that our house and shop (a separate outbuilding) had been broken in to. The doors had been pried open with a crow bar (conveniently, an item being used to demo the old siding). Several items had been stolen from our home including both TVs, a brand new lawnmower, and several items that belonged to my dad who is no longer with us and are, frankly, irreplaceable.
While it hasn't yet been proven by the sheriff's office, it is very difficult for us to not conclude that the break in was related to the siding work. In 25 years of existence, our neighborhood has never had a break in. We were shook up and our neighbors were shook up. Someone was in our home, in our 18-month-old's bedroom, in every room in our house, going through our things, our file cabinet, our drawers. We feel violated and it has marred our whole experience with the siding.
Otherwise, there were several annoyances like the crew playing extremely loud music from their truck, working at our house until 7:00 or 8:00 at night, leaving cigarette butts around the yard, etc. that we probably wouldn't have worried about except we were so rattled by the break in that it just added a whole nother level to the project.
So, despite their professional presentation of the bid and the amiable project manager, we are glad to have our property back to ourselves and the siding project completed, and we hope the person that broke in to our home is caught ASAP. read more