Henderson & Daughter installed new windows in our 113-year old Portland Craftsman house and the…read moreentire experience was excellent from start to finish. They were responsive and helpful, and constantly willing to support or adjust however we needed. The installation work is excellent, the windows are superb, and the work was done faster than expected. They are beautifully installed - really nice from the outside and inside. Multiple neighbors congratulated us when they saw, which was unexpected and kind of funny. The ambient difference is amazing. Our previous windows let in so much heat and the new ones are cool to the touch on the hottest days. Granted the old windows were failing, but still. It's a great feeling. Would recommend these folks to anyone who wants a smooth, fast, quality experience getting new windows for their home.

We're very happy with the results we got from Henderson & Daughter. We evaluated four different…read morevendors to upgrade our windows and doors. We went with Henderson & Daughter as a result of the thorough attention to detail provided by their designer Chris Scully, who identified some details about the install that none of the other vendors caught. Everything happened on exactly the schedule that was provided. Aaron and Bill did an excellent job with the installation. Highly recommended.

We were concerned about some small gaps in our siding that we wanted to have inspected for repair…read more Artie came by our house promptly and answered all of our questions. He was very experienced and polite. We will call Superior Exteriors again if needed.

Martin did a great job replacing the exterior window trim of a upper level window frame that had…read moresome dry rot.

ArroWindows did a great job. They are professional, polite and proficient. I appreciate their…read moreattention to details and craftsmanship, we experienced. They earned a five-star rating and I highly recommend them. I also appreciate their flexibility to work with us on our timing and project approach, along with product selection. ArroWindows is a smaller company with lower overhead enabling them to be competitive. They also have business agility to do smaller projects and right-size a team for large projects. Yes, I would use them again.

From the owner: I'm a brand new business here in Vancouver and I charge competitive prices and professional service…read morewith 8 years experience

Today I called Home Depot looking to find a solution for ugly bathroom tile that's on a wall and…read moreEmily helped me by telling me the exact paint and primer top coat everything I needed to paint the bathroom tiles and now I want to talk about Emily when I spoke with Emily from the very start you could hear that she was smiling and that she was happy to be there and happy to help me I have Parkinson's and so things are pretty hard for me and she spelled out all of the things I needed and told me she would help me when I come into the store we were on the phone for about 15 minutes with her explaining to me the process and the entire time you could tell she was smiling and happy to help me and now I'm happy to tell her that she made this process way less frightening and I want to thank her on paper so that's what I'm doing I asked to speak with her supervisor her name is Jennifer and I told her about the exceptional service that I received from Emily I told her exactly all that Emily had done for me and because of that I will be coming to Home Depot to get the tools for the job and the product that I need to cover this ugly bathroom tiles. So again thank you Emily for loving your job and helping me and Jennifer thank you for also answering the phone ready to help anyone and when I told you I was happy about Emily it made you happy to hear and I'm being a thousand percent honest I'm completely ignorant to the painting process but now I'm not so fearful so Emily I hope you get a huge raise and continue loving your job cuz you're good at it. Thank you

Our home desperately needed a new roof, as previous owners refused to do any maintenance. Rotted…read morethru and missing shingles, moss invasion, rotten plywood from years of only having a builder cheap roof. I utilized Yelp and a few other sites to find roofers in the NW. I read dozens of reviews, went to BBB, their websites, social media. I really do my homework when looking for contractors. While I did get 5 bids, only Legit Roofing actually spent time explaining in great detail their process, products, and warranties and answered all questions we had. The others simply sent me an email with their quote. Will and Dylan were excellent. Came to my home at 6pm on a Friday evening. They spent nearly 2 hours, measuring, explaining their products and all that Legit does to ensure they provide the best roof with the best warranty in the area. 50 year warranty cannot be beat! Their customer service was heads and tails the best, and ultimately why we chose Legit. Their price was a bit higher, but their customer service, attention to details, and quality of products earned our business and this review. They came to our home about 2 weeks later to do the install. Took about 2.5 days total for our 2800 sq ft home. The crews made sure at the end of each day to clean up after themselves, which as a parent and pet owner, I really appreciated. About a week after our roof was complete, Caleb, their quality control guy came out and did a walk around with us to find out how we felt about our new roof. We had nothing bad to say. They were great from start to finish. We highly recommend them. We are considering them for gutters and siding now too, and we have no doubt that we'll be getting quality service and products when we do.

We had several bids but Rian seemed more knowledgeable. They were able to come during a rainy…read moreNovember and completed our roof in three days and it is beautiful. The bill actually came in lower than the bid. We are paying for it today when they come to our house to pick up our check. They were very professional and cleaned up after themselves very well.

We are very pleased with the quality of work and interactions with Steve King…read more He replaced double pane glass on an upper window and the stationary panel for the sliding glass door.Multiple quotes to replace the complete sliding door exceeded 5k but Steve did a fine job for 800.00.I liked the assurance that he has 40 years experience doing glass repair/replacement. From estimate to custom glass manufacturing/installing was one week. Although some reviews say he was cranky because he was not paid on time or by VISA I found him to be courteous and obviously knowledgeable and competent. I will not hesitate to recommend him to friends.

Steve was rude and unfriendly when it came to payment. Our bank made an error with our online bill…read morepay service for which I took full responsibility. I was transparent with him and communicated daily as we tried to resolve it. Steve repeatedly replied "no worries" when I mentioned the bank was taking longer than anticipated and I kept him up to speed on my attempts to solve the issue on check delivery. When we were two days past the date the bank said Steve should have been paid, we agreed I would call the bank. On the day we agreed I'd call the bank, Steve lost it - multiple text messages and then he started another text chain with other folks in our network to defame us. All while I had done everything as promised. If he wasn't willing to wait for me to call the bank he could have said so. Instead, it was "thumbs up" to texts and "no worries" replies. You're probably thinking the payment was months late. Nope. 11 business days. He also doesn't provide an ability to pay the invoice other than a check - which in this day and age means an online billpay. I can't comment on quality of work (some reviews say his window fixes don't last long - as mentioned by L C. on 7/22/2023) time will tell. I hope his work product is better than his demeanor and customer service.

We sought out at least four different estimates for patio covers, including replacing ours with a…read morevinyl one just as before, heavy timber, post/beam and Straight Line was the company we ended up going with. Vinyl is nice but it always looks like an "add-on" and if it is not done right, it will not hold up in our Oregon weather (ours only lasted 10 years). Heavy Timber estimates were as much as $45,000, which we simply couldn't afford and it didn't fit in with our home's construction anyway. We saw Straight Line's display at a home show in November, called them in January to get on the schedule for May or June. Once started, the work completed in 8-9 business days. You may think that's a long time but here's my point: They came out when they said they would, did the work right THE FIRST TIME and were a pleasure to work with. Anthony was the guy that I talked to at the show and he was the person responsible for organizing delivery, framing, roofing and gutters. We did the painting and staining ourselves to cut down on costs, along with using a truss system instead of beam construction. The tight-knot cedar ceiling would cover it up anyway so it was an easy choice. The workers were all professional, motivated and genuinely friendly people that had my satisfaction as a customer as their top priority. As the other reviewer noted, I noticed a couple of them smoked but they asked me permission and I found no litter or butts afterward in the yard. Unfortunately, when the roofer came out to tie all this into our existing roof, we found our roof has almost completed it's life. There was no way I'd be able to afford a new roof also, but this roofer took the extra time to go over it with me, including a tour of my attic space and took precautions to get me a few extra years out of our existing roof for a very reasonable change order price. I will definitely be calling them in about 3 years to replace that too. Problems? None that weren't addressed immediately. The electrician roughed in a junction box so we could buy our own fan and install it ourselves (more savings). That was done before the ceiling was put up so the box was a little recessed when it came time to mount fan. Brandt came out the NEXT DAY and built a nice little platform at the peak so the fan could be centered, and he even offered to install the fan (I declined because it was still in the box.) Parr Lumber, and this wasn't Straight Line's fault, delivered the wrong length of tight knot cedar so that took an extra day to get that straightened out. Again, Brandt immediately addressed this and got it replaced quickly. This is the kind of customer service that gets people to write a review like this. I'm a real person and we work hard for what we have. The last thing I want to do is have to micro-manage people who don't care what they do and take short cuts. These people took every opportunity to not only show off their craftsmanship skills but to offer ideas that would yield a better end product at the lowest cost. Truss versus Beam construction saved us about $1000 plus whatever we saved painting/staining. So to Anthony, Brandt, Chance, Creighton (ask about his wife's chocolate shop) and everyone else associated with this project, Thank you so much! We appreciate your attention to detail and the hard work you do. This is everything we dreamed it would be and more. Larry and KC

This company is incredibly good at what they do. We entirely sided our house with new Hardie Plank…read moreand then had it painted with a color rendering the StraightLine team designed. The skill, communication, professionalism and conscientiousness StraighLine's entire team displayed was 5 out of 5. Top notch company! Highly recommended.

We hired Decco Design for a siding repair job and would highly recommend them to anyone needing a…read moresiding contractor. Nik worked with me via text to put an estimate together, and got me scheduled for the work the next week. He and Demitri came out and did a fantastic job on the repair, were extra careful coming through the house with equipment and materials, and left the site sparkling clean. Will definitely use them again for any work we might need.

From the owner: Decco Design LLC is a local general contractor specializing in Siding, Windows/Doors, Roofing,…read moreDecks, Dry Rot, Painting, Handyman Services and more.

Anthony and crew did a fantastic job with this staircase. We have a large slope covered in boulders…read moreand we wanted an easier way to access our upper and lower property. Although the land is uneven and layout varied based on the existing boulders, they figured out a perfect way to run the stringers. Communication was straightforward and they fit us in the same week. Would highly recommend, and plan to use again for other projects. Thanks!

Anthony was a great hire. He did fine work at a great price on our deck project and we're happy…read morewith the results. He was prompt, professional and responsive to our feedback, and was able to come back out to make some needed adjustments about a week after the job was initially finished.