I was in search of a great plumber in a new area for any ongoing plumbing-related issues. Using Nextdoor, several helpful neighbors provided me with referrals for plumbers-this was awesome but made my decision more confusing. My plumbing issues were a toilet that wouldn't fill up with water and a shower that had no cold water. I called around on a Wednesday night to 5 of the referrals after also reading their Yelp reviews and Jesse was the ONLY one who responded immediately. He made time to come out the next morning and troubleshot the problems before he was even there. His rate was very fair at $100/hr + materials for the quality of work he does. I decided to take my chances and go with him since I wanted the problems corrected the first time. Jesse was punctual, straightforward, and clear in what was wrong. He called me while I was at work to give me a rundown on the issues and even let me know of another toilet that was leaking rust due to an angled stop valve. I wasn't even aware of this issue prior to him informing me. Jesse fixed all of the problems in 1.5 hours (including time to buy the parts) and sent me an invoice promptly that evening. He was great and I would definitely recommend him to anyone. He even included a 90-day warranty for this work. I found my go-to plumber! read more

I've used Straight Shot twice now and couldn't be happier. Recently, a hose bib on my porch sprung a leak at apx. 9:30 p.m. on a Saturday night. Thinking I'd get a voice mail when I called Jesse (owner), surprisingly, he answered the phone. Around 10 p.m., he was at my home, fixing the leak. Talk about service! No grumbling about the lateness of the visit, just work done right. He' my "go-to" plumber. I wouldn't hesitate to recommend him. 24/7 service, too! read more

I had similar experiences with Notorious M. and Peter B. Jesse was remarkably rude to me. He quoted earlier about $185 to replace a toilet seat and a flush handle. I said it's OK. After he bought the parts from HomeDepot, the price increased to $240. I asked him a few questions and requested a picture of the receipt, he quickly got mad and started yelling F-word at me. He made assumptions that I was not going to pay, and told me never to call him again. To honor his wish, I'll never call him again! read more

Jesse has done several plumbing projects for me - from fixing an irrigation leak, to replacing an old toilet and showerhead caked with mineral deposits. At a rental property, he replaced an old, failing sewer pipe that was about to burst. He caught the problem before the nightmare of having sewage leaking under our house. We used Leap Frog Plumbing and Absolute Plumbing, and hands down, Jesse's workmanship, pricing, and professionalism is the best around! read more

The company name describes them well. We bought a new built home in 2020 & of course somehow our tankless water heater started leaking. Through neighborhood recommendations I found Jesse. Jesse worked honest and explained everything throughout, never lied to us to get more business & honest about what he can and can't do. I saw some reviews about his personality & how he responds.... But I would say he is just STRAIGHT to the point & gets the work done and efficiently. I will highly recommend this plumbing company to anyone and everyone who ask. read more

It's important that business owners interact with their customers in a professional manner, which means, not blowing up on a customer over an attempt to negotiate the price to match closer to the time. I tried to negotiate on the price and he assumed I didn't want to pay him, which I never said. He blew up on me over the phone and I couldn't get a word in. I apologized if I offended him for the sake of peace and he didn't even respond or apologize for his very unprofessional attitude of blowing up on me. Anyway, I would suggest he hire someone that knows how to handle customers in a professional manner, otherwise, it may bring a negative impact on the business in the long run. Also would help if he took take card payments. Surprisingly, if someone is going to have a business, it's not difficult to get a square account for card transactions. Never again. I'll pay extra elsewhere for professionalism. read more

I broke every rule in my book. But, you'll do that when you have been without gas for a week and have decided enough is enough. We smelled gas on Saturday and called PG&E out. They diagnosed a pinhole in our hot water heater hose and replaced it. When they turned the gas back on, it was still losing pressure. A lot of pressure. So they turned off the gas. Thinking to save money, my husband was going to look for the problem, in his spare time. NOPE! Wasn't fast enough for me. Unfortunately, everyone we called was backed up and wouldn't come out before the Holiday. In desperation I looked on Craigslist and found the ad for Straight Shot Plumbing. I didn't check YELP, Angies List or anything else that I should have done. Jesse offered to come out that same evening (Thursday) to American Canyon and see what the problem was. He climbed under the house and found a section of pipe which had become corroded. He agreed to give us a quote the next day (after confirming the price of the parts) and do the work before the Holiday weekend. Friday night I came home and the work had been completed, at the agreed on price. I was so grateful that he managed to squeeze us in. PG&E came out on Saturday to turn back the service and told us that everything was up-to-code. Jesse even called us to make sure everything was working well. I highly recommend Jesse for your plumbing needs. He is honest, hardworking and reliable. read more

Straight Shot Plumbing - Jesse saved the day for us. Wasn't afraid to crawl under the house and get the job done. - Plumbing Near Me

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I recommend these guys over any other plumbing service . I was stressing out already had one fake Plumber come out . This guys came in and assess the problem in less than 15 minutes when it took the other guy three hours and still never figured it out .Please don't use any other plumber ! He was reasonable prices and he is very honest would not rip you off. read more

Do not use! I can't recommend Straight Shot as the owner was remarkably rude to me. The work was done. He texted asking my name and email so they could send invoice and receive payment. I texted him "Property Management" and my email address. Jesse then called and literally threatened me (including taking me to small claims), assuming I was not going to pay because the invoice was to Property Management. Please note that I had not yet received his invoice! I have never had someone be so rude to me for no reason. I had every intention of seeing this bill paid promptly, he simply assumed I wouldn't. I can't even describe how upsetting this was. I refused to speak to him again, as I literally felt threatened. When I spoke to his wife, she indicated he had reason to threaten me! Please do not support people who are rude, make assumptions, and threaten others. Their last text to me, after giving my credit card, was to say they would never work for me again. Such good business practice, since I literally paid the bill within hours of receiving it! read more

We just bought our house and the plumbing underneath our kitchen sink was a mess. They had both the cold and hot water tied to the hot water line. So, the faucet only spilled out hot water. The lines were corroded and we couldn't turn iff the cutoff switch. We were desperate so we called Jesse Straight Shot Plumbing. He called us and let us know when he would be available the next day. Then called me to confirm he was on his way. He kept us informed the whole time. He came over and did a fantastic job. I've never seen a plumber work so hard in my life and he was honest, fair and he gave us a really good price so if you want a good reliable plumber call Jessie and straight shot. We have a Plumber we will be calling when something comes up next time. Rosie and Hai. read more

I had a pipe burst under my concrete slab and Jesse came out and fixed the problem for me. He responded in a timely manner and was a straight shooter no BS! I will definitely recommend him to people I know, and he will be my go to guy from here on out. read more

Jesse is genuine and straight shooter. Great work, has shown up in a pinch, and always on time. Trustworthy and honest and fairly priced.

I called Jesse regarding a repipe job in my home! He was there the next day and along with his helper finished in three days . Very clean operation and no problems. Just very knowledgeable and friendly !!! read more

Jesse and his crew do a nice job. They are in and out quickly and provide professional services. He is true to his bids - can usually give you a hard bid onsite when he looks at the project and that price is fair and isn't going to change on your come final invoicing! I would not hesitate to call Jesse about any plumbing issue you may have. He knows his stuff! Bathroom plumbing! YES Gas Line plumbing! YES Anything plumbing! YES! Jesse is the man! Thanks for everything Straight Shot Plumbing. read more

Jesse was awesome and all I did was talk to him on the phone! He listened as I explained my problem very patiently, he was very informative and advised me enough that my boyfriend was able to clear the clog himself. He shared his knowledge freely rather than charging me for a consultation and was very understanding of my need to touch bases with my boyfriend before making a decision to have him come out. Professional, personable, and helpful, If I or anyone I know ever needs a plumber, he is who I wouldn't just recommend but urge them to call! read more

We had a plumbing emergency - dead toilet! We called Straight Shot Plumbing and couldn't have been more pleased, he actually came when he said he would, did a great job and didn't even leave any mess! We made sure to get a business card and will definitely use their services again. We highly recommend this company. read more

Called Jesse from Straight Shot after two other failed attempts from other plumbers who never even bothered to return my calls. Jesse answered right a way and even more impressive showed up even quicker. I strongly recommend using Straight Shot (Jesse the Owner), he is very professional and rate is very fair. We used for a backed up drain in our garage. read more

I had a break in the water line outside the house. EBMUD had to turn the water off at the main, so I had no water. I had used Straight shot before, so I called them again. Jesse was here within hours. By the next afternoon, the problem was located, dug out and repaired. Small thing, but Jesse and his associate took their shoes off before entering my house. Price was fair. Would definitely recommend Straight Shot. read more

Straight Shot Plumbing is the best! I called late Sunday evening and Jesse the owner was at my home Monday morning. He offered to come out Sunday evening! My clean out was spewing waste all over my driveway and patio. I had a bad clog, which Jesse fixed and cleaned everything in less than an hour! Jesse told me to let him know if it that doesn't fix it. I highly recommend Jesse/Straight Shot Plumbing for your plumbing needs. He is honest, hardworking, reliable and his prices are very fair. I highly recommend Straight Shot Plumbing. read more

We had a leaky washing machine making a mess in our garage and couldn't get the installer to come out right away to fix it. . Jesse, the owner of Straight Shot Plumbing came out right away and found that our new washer had been inappropriately installed and that the installers had neglected to attach a trap to release methane gas from our washer and dryer outdoors. It had been releasing into our closed garage...only 5 feet from the pilot light in our water heater. We had smelled gas for days and had no idea where it was coming from. We could have had a major catastrophe on our hands! Jesse fixed this promptly, and while he was here also fixed the bathroom sink that has never drained well (even though we've had other plumbers supposedly fix it twice before). It has now been over a week and the sink is still draining perfectly, rather than going back to being sluggish like it has in the past. We will definitely use this company for our future plumbing needs. read more

I have a landscape construction business in Oakland. During a landscape installation one of my crew went through the main water line to the house. We could not turn the water off because of an old meter shut off. Water was spraying ten feet in the air! I called East Bay Mud. They said they wouldn't be there for two hours. I had a serious problem that could not wait two hours. I called Straight Shot Plumbing. Jesse the owner came right out to my job site, was able to shut the old water valve off, and saved the day! If it were not for Straight Shot Plumbing I would have really upset my clients and probably most of the neighborhood. I, to this day recommend and always use Straight Shot Plumbing. read more

I've used this guy for everything. Replace my water heater, fix a pipe behind my bathroom wall, help out at my parents.. he does it all. I actually walked outside to a flooded backyard and called him to come out, he was out within the hour and investigated only to find my neighbors pipes were leaking and flooding my hard. The house was going into foreclosure and he went and turned the water off for me. Great guy, great prices and he always comes through!! read more

The last thing I expected was to find a plumber to repair our under-slab hot water leak over a holiday weekend. No hot water for 5-1/2 days created a barrage of problems during this cold weather. But, thanks to yelp, I found Jesse, owner of Straight Shot Plumbing, after several calls to other companies that weren't able to come quickly. Jesse took time away from his family on New Years day to help us. He & Ed arrived at their scheduled time today, jackhammered thru to the leak, repaired it, & did a great cleanup job. Jesse checked out completely when I vetted him thru the Contractors State License Board & the Better Business Bureau (no complaints on either site) so save yourself the research trouble if you consider using him. We felt his pricing was very fair & are completely confident in recommending him to anyone looking for quality work. If I could give him 10 stars, I would!!! read more

I had been looking for a plumber all day and I came across Jesse. All I can say is he knows his stuff and is very reasonable.

Our garbage disposal got clogged today and we called several plumbing services off of Craigslist who wanted to charge us an arm & a leg to come out this evening. I came across this company and spoke to Jesse who said he'll arrive within 40 minutes. And he did come ready to work. Jesse who owns this company is very honest, professional, and someone we feel we can trust. He even charged us less than what he originally quoted us. We found a plumber we can definitely trust. Jesse even cleaned up everything before leaving. AWESOME Service! More success to you, Jesse! :-) read more

Looked up reviews for plumbers in Nextdoor for the Concord, CA and saw good reviews for Jessie at Straight Shot Plumbing. I called late Friday afternoon and he answered while he was at the grocery store. As expected of most good businesses he was booked up for next week. I explained I was smelling sewer gases from under my house and he said he would squeeze me in between jobs if possible. To my surprise, he called the next morning and said finished up early on a job and could come over and inspected my problem. Within another hour or so he came back with the parts and fixed my broken waste line. He guaranteed his work for 1 year and his rates were reasonable especially for a weekend. read more

We had Jesse out several times before and was efficient and reasonable. HOWEVER, we recently tried to get him out for a clogged drain and he never returned our calls. I called him early one morning and talked to him. He hadn't checked his messages but made an appointment to come out. My wife changed her schedule to be there. No Jesse, no phone call. We called him the next day. He said he had been busy and apologized and made a new appointment ( my wife again changed her schedule to be there) that he never kept OR phoned us back. All he had to do was tell us he was too busy or take 30 seconds to call us and tell us he could not make it. We now have a new plumber who showed up the day after we phoned him. Straight Shot Plumbing gets zero stars for doing less than nothing. I am self employed too but even after a very long day, I would contact my customers promptly they had contacted me. If he can't handle this part off the business end, he needs to work for someone who can handle that part of the business end. read more

Veteran friendly plumber who's compassionate, true to his bids, professional, quick and reliable! Two days before Christmas Eve 2016, PG&E shut my gas off due to a gas leak and flagged my house as hazard and in order to get the gas turned back on I needed to call a contractor or licensed plumber. I called a couple of plumbers at 6:30pm and no answers, so I continued down the Yelp list of 4 Stars plus and Jesse answered and came right over from San Rafael from another job and arrived an hour later, approximately 7:30pm. He and his crew diagnosed the issue within 20 minutes, he told me the quote of $600-$800 and was ready to fix the issue that night but I figured my home warranty would cover it since I've only owned the house less than a year so I let Jesse know I was going to call my home warranty and have them fix it. Jesse was very professional about it and told me what to tell the warranty plumbers to look for and test and didn't even charge me for coming out late at night to diagnose my gas leak. The warranty plumbers came out and diagnosed what Straight Shot Plumbing already diagnosed and let me know that this gas line replacement was not under my home warranty and that it would take a whole day with a full crew to replace the gas line and quoted me $1,800-$2,200, my mouth dropped. To make matters worse, I just picked up my best friend from the Navy and his family to spend the Holidays with me and we had no hot water or heat and the weather was 30-40 degrees for the entire week leading up to Christmas. I told the warranty plumber to beat it, called Jesse up. It took him a couple of hours to call me back because he was sick but sick or not, once I told him my situation, he was out there the next day, fixed the issue and even called PG&E for me and that afternoon we had heat and hot water thanks to Jesse and his crew and it didn't take him the whole day with a whole crew, it was all done within 3 hours with Jesse and 1 employee. What I most appreciate about Straight Shot Plumbing/Jesse and his crew is that once he found out I was a Veteran 10% discount right off the top because he appreciates the women and men who served and a lot of his family have served as well, but he also gave me additional discounts, maybe it was the Holiday season but I sure appreciated it; ultimately my bill came up to $600 and that was truly a blessing. I don't know if he will always offer discounts, but I know you will save $$ because Jesse is a working person's plumber whose not trying to clean your checking account out, he has 5 Stars rating for a reason. I hope I never have to call a plumber again, but if I do, Jesse and Straight Shot Plumbing will definitely be the one I call. Thanks Jesse and Straight Shot Plumbing, you made my Holiday party a success! read more