I have used this company 40 plus years ago.The former owner sold out and Gil took over .They have…read moredone excellent work for me replacing toilets and sinks! I recommend them .

Since moving to Brentwood 11 years ago, Henson is invariably my go-to firm for all plumbing needs,…read morewhich have been I suppose more or less average for a homeowner, most recently a water heater replacement and new drain stoppers on two of the bathroom sinks. I've never had anything but first-rate service from them, and I can recommend them to anybody without the slightest hesitation.

These guys are great! They bent over backwards to handle an emergency and do an install that…read morecreated the problem...Trejon was an absolute Jen of a tech... knows is stuff...can't wait to use you guys again!

This is the second time I've used this company and once again the exceeded my expectation the…read moretechnician was prompt, friendly, and efficient fixing the problem quickly at a very reasonable cost. It was nice to find a company that you can trust highly recommended.

Four years ago, Pure Water Plumbing & Rooter Inc. replaced a section of my home's sewer pipe and…read moreprovided a 10-year warranty for the work. Approximately two years after the replacement, the sewer line became blocked again. I contacted the company for warranty service, but they claimed the issue was in a different section of the pipe -- not the portion they had replaced -- and therefore refused to take responsibility. This explanation did not make sense to me, since if the entire line was at risk of failure, they should have informed me at the time and addressed the full problem rather than performing only a partial and temporary fix. I then hired another licensed plumbing company to inspect the issue. Their findings were as follows: "The connection between the new ABS pipe installed by Pure Water Plumbing & Rooter and the existing clay pipe failed. The band (a type of coupling) used to connect the two materials deteriorated, allowing roots to grow in and causing a portion of the old pipe to collapse. We will need to cut out about three feet of the damaged area, reconnect the pipes properly, and use appropriate fittings." This indicates that the connection made by Pure Water Plumbing & Rooter failed and directly contributed to additional damage in the sewer line. The issue appears to stem from improper installation or use of inadequate materials during their original repair. As a result, I now have to pay another plumbing company to repair both ends of the section that Pure Water Plumbing & Rooter had replaced -- even though their work was supposed to be covered by a 10-year warranty.

Great responsive service. They went above and beyond. I enjoyed doing business with Hugo.read more

Service Pros Plumbers came by yesterday 6/30/25 to inspect a couple of rattling pipes that had been…read morepreviously repaired about four years ago. I was given a quote of $300 to re-secure the straps. While I wasn't thrilled about having to pay again for an issue I believed was already resolved, Ray did an excellent job ensuring the problem was properly fixed this time and even documented the work with photos. During the visit, I also pointed out a minor leak from a pressure valve. Ray offered a very reasonable quote to repair it the next day. Overall, I'm very satisfied with the work Ray performed and would gladly recommend Service Pros to others.

Had amazing experience. Juan came and repaired my shower. Thanks so much. Would recommend every…read moretime.

Owner quoted us for all 3 toilets and both showers, team comes and doea all the work(actually…read moretotally misses doing 1 of he showers) and also states to us the mastwr shower only needed a knob afterall and is not having any other issues!! So they knocked off a few hundred bucks l. we called and they came back to do the other shower (not the master one that got discounted because it only needed a knob!)... fast forwars to End of service , the guys just wanted to take a look at the master shower... Guess what?? Its a leaking cartridge and it neess to be replaced!! They write some Crazy expensive quote!! ive called twice since!! the owner or the company orignally quoted to Fix the master shower cartrisge etx, first crew said its fine wnd deducts aeveralhundred since its fine... second crew see it needs the work done(yes we knew tbat the owner knew that and we literally paid alot of money(minus a few hundred because its fine right)?? Flow pro, we already paid for moet of The master cartridge to be fixed, we should only have to pay the amount "removed" from theprimary quote because it did need to be done.. My mother and i tried to explain this several times now but its not sticking, flow pro you need to contact sue menke and achedule a servcie to fix the primary shower for the amount that was removed from the first visit when it was incorrectly passed over. the owner is top notch tech, unforttunely that has not totally rubbed off on the other guys yet This needs to be made right !! Please call, check with owner? Verify all this because we do like the service wnd the guys wre allreally nice ans genuine everyone makes mistakes.. I look forward to change this to a 5 star review!

I called Flow Pro Plumbing for a customer service annual inspection and Rodney, arrived on time,…read moreexplained the issue honestly and gave a fair price before starting. No hidden fees, just straightforward service. The honesty and professionalism made the whole experience stress‑free. Ozzy, who arrived later that day continued to work to get our faucets and valves replaced in our master bedroom and guest shower. When he discovered they had a missing part, he followed up the next day to make sure it was addressed and taken care of.

Got to work as soon as he pulled up to my home. He was able to replace the cartridge in my bathroom…read moreshower. it used to be very difficult to pull and turn the water on. gave me suggestions on how to maintain it. awesome guy. will highly recommend for future projects and repairs. thank you.

Awesome service. Very reliable and knowledgeable. They came out and helped exactly the way I…read morewanted. I am super satisfied will definitely use again and I highly highly suggest reaching out to them for any of your plumbing needs. They are definitely the go to when it comes to adding value to your home or any of your at home projects.

Very honest, professional and courteous. Will hire them again for any plumbing service needs.read more

My mother needs 24 hour care and when I broke an irrigation pipe I couldn't leave her because she…read morecan't walk on her own or use the bathroom. I can understand paying the $250 for emergency service. I was quoted an additional $500 for just putting a 3/4" cap on the pipe (a 10 minute job). I complained and the service snake dropped it down to $409. I had no choice but to pay $659 total for a 10 minute job.

Mike is simply the best. I as well as few neighbors in my community used him for various plumbing…read moreneeds. My most recent project is, leak from the light socket in the kitchen ceiling. He came and within few minutes already found the issue and proposed steps to fix it. His rate is reasonable for the quality of his works. I highly recommend him to whoever needs plumbing works.

Had a problem and Mike took care of it and as always, with quality work at a good price. He's also…read morea nice guy and he's the only Plumber I will call for a job. I can't be more pleased!