Jesus showed up on time, explained to me what needed to be done, we agreed on an estimate, and he got the job done neatly, which involved opening a wall and working inside it. Considering what plumbers charge, I believe he was fair. I recommend him for your plumbing needs. read more

CalTek Plumbing and Rooter - Plumbing Near Me - Oakley, California

Had a gas leak and called this place. They sent someone on the same day. A visual inspection suspected it's the pipe around the water tank or the ventilation section. Replaced the water tank (10+ years old which has water leaking signs already) on the same day. Two technicians came to install it from 4pm-ish to 8pm-ish and did an excellent job. The gas smell went away in 1-1.5 days after the replacement. I am glad this is solved so quickly. Highly recommend!!! read more

1. Had plumbing issues November 24 2021. 2. The plumber came over at 9:00Pm. $200.00 just to walk in the door. (fair) 3. The main feed was backed up thus sewage was backing into both tubs in both bathrooms. 4. The plumber had to remove the toilet for access. $650.00 (standard) 5. The plumber snaked and the far bathroom cleared but the tub in the bathroom where he snaked did not. 6. He told us to put drano in that tub. Since it was the night before Thanksgiving , we let him go even though the job wasn't complete. We thought they would come back and finish the job if the drano didn't work. 7. They tried to tell us that feed to that tub was blocked, spoiler it wasn't. The water eventually went down, very slowly but eventually backed up again. Plus when taking showers, both tubs backed up. Flushing was slow too. 8. December 6 the issue fully showed itself again. This is not surprising because the job was not completed correctly the first time. Both tubs backed up again. 9. Called the plumber back. $250.00 (I removed the toilet myself) 10. The same plumber snaked the same toilet but this time both tubs cleared as all other water in the system cleared as well. 11. The plumber then said "NOW IT IS All CLEARED", implying it wasn't cleared the first time. 12. The plumber walked into our house without a mask, I found out he did so the first visit as well. There is no doubt in my mind that on the 11/24 visit he did not do the job correctly. Maybe he was in a hurry because it was late and thanksgiving. Caltek office said the first visit wasn't guaranteed. Fair enough but how about doing the job correctly the first time? No guarantee of that either apparently. read more

We had this company come out in January. The plumber at that time knew the problem and performed a temporary fix. He said the part will eventually fail and would need replacement but his temporary fix would extend that need for a bit. We had a great experience with him so we called back to have the repair done when it eventually failed. When we had our appointment this time, it was between 3-5 pm. No one showed up and I had to call to check on them at 5:20. We were told he was stuck in traffic and would eventually be there. He got there about 6:30. He checked the issue and said he had to buy the part but the part store was closed and would have to come back the next day. He said then that the replacement would be almost $500 but if we paid cash, he could make it $450. I thought that meant it would take a long time to fix as the part was under $100 (also available at Home Depot and Lowes that are definitely open at 6:30 on a Thursday). So we agreed to the repair. My husband said he was there for less than an hour. It seems that $450 is extreme for such a quick repair, especially given the poor communication. read more

So, Rudy showed up on time.....said it was gonna cost at first $420???? Then he went down to $375, then when I said 'No way", he said he could go down to $350. This, for about 15-30 minutes of work. You're asking what he had to install? See photo. All I needed was the p-trap installed. The photo was my old one from a two basin sink. I installed the single sink, so basically I just needed a 'candy cane' looking p-trap going from the main drain to the garbage disposal. Ridiculoous price and a waste of my time. read more

CalTek Plumbing and Rooter - Plumbing Near Me - Oakley, California

I am writing to express my disappointment with the service provided by . Recently, they were called to address a broken water pipe at my mother's home. Unfortunately, the experience was far from satisfactory. Upon arrival, the technician assessed the situation and promptly shut off the main water supply. However, instead of fixing the problem, he informed my elderly mother and sister that they would need to call another plumber to resolve the issue. This left them without water and in a vulnerable position, which is particularly concerning given their age and circumstances. It is disheartening to see a business take advantage of those who may already be struggling. I believe that all customers, especially the elderly and disabled, deserve fair treatment and reliable service. I would not recommend Caltek Plumbing based on this experience, and I urge others to consider their options carefully. My mother is 101 years old. read more

Local plumbing services and family owned and operated. One call can solve it all pretty much read more

I needed a rooter service to come out and clear a clog between the bathroom and the clean out. Everyone I came into contact with was polite and professional. A tech was able to come out within a few hours. Problem fixed. I was impressed with their work and asked for an estimate for some additional plumbing work that I need done. The estimate was reasonable, and I think I have found a new plumbing company in CalTek. read more

I had a sewage back up into my bathtub. I messaged Caltek late Friday night and they were our first thing Saturday morning. The technician was punctual, competent, and friendly. The cost for repair was reasonable for the quality of service provided. Happy customer. read more

Needed two toilets replaced...low flow to reduce my water consumption...reasonable price and high quality service (fast, clean, more mask&gloves) Special thanks to Rudy for doing a good job today. read more

I reached out to CalTek around 8:30 in the morning since my kitchen and master bedroom sinks weren't draining. A nice lady picked up the phone and said she could have some one out between 9:30 and 10:30am the same day and provide a free estimate. The tech Jordan showed up around 10am and took a look at what was going on. He said that the main line was clogged and he could get it fixed and provided an estimate. He didn't have the right snake with him since the one he had was for a larger pipe. He explained using it on this clean out might damage it. He can pick up the right one back at the shop, but he has another house to stop at before he could return to fix our clog. Said he could be back around 12pm. Around noon I got a call stating he was on his way. Jordan showed up at our doorstep around 12:10pm. About 20min later he was all done. Pipes unclogged and everything draining fine. Jordan stuck around as I asked him about thankless water heaters. He was super informative. I definitely recommend CalTek based on our interactionsl w/ Jordan. He showed up on time, super polite, got the job done quickly, and even took the time to answer my questions. read more

Jordan was punctual, honest, friendly, and knowledgeable. He was able to locate the leak, assess the issue and repair with one fell swoop. He is a great technician in his field and I would recommend him and this company. read more

Rudy was excellent. I had an emergency blocked main pipe that had caused a significant amount of water to pool in my lower level. Called CalTek and Rudy appeared within an hour. He worked unclogged the main pipe, restored everything and even helped to clean out a sink. He was professional, punctual, and helpful and I would certainly recommend him, and/or CalTek Plumbing. read more

This was the first time I've had to hire a plumber for my home. I found CalTek and I feel so thankful. Rudy and Carlos came for my free estimate after the drain in my kitchen sink broke. While they were there I asked how much it would cost to also route the water from the sink to a new fridge I bought. The way my home is laid out makes this a more complicated situation than normal, but Rudy and Carlos talked with the company and were able to do both the drain and fridge hook up for an extremely reasonable price! I honestly thought it was going to cost me double. Rudy and Carlos arrived on time, were really professional and I will definitely be reaching out to Caltek for any future plumbing issues. read more

We sought out a smaller, local, POC-owned business and were pleased to find CalTek. We had Jordan over to give us a quote on work that another big box company had recommended. We were refreshed and relieved by his philosophy and approach. He was transparent, kind and genuine. He encouraged us to DIY where possible and did not try to sell us anything. If and when we do need a plumber, we will 100% go to Jordan and. CalTek first. read more

I had an excellent experience from the first phone call with Iris she was an excellent customer service rep, and it was refreshing to get a friendly , caring person on the other line. Our bathroom had a bad smell we had an another company come out and they quoted us $17,000 to re-pipe our 1200 square-foot mobile home. They were going redo all of the sewer pipes. We thought that was a bit much so when I called Iris, she sent her excellent crew out to take a look we had. Jesus told us a Vent that was open that was causing the smell and a leak under our shower we were charged $1400 to fix our problem. Jesus was also amazing. We had the best experience, the most professional, the most caring, and the most fair company I have ever worked with. I highly recommend this family owned business. They all work as a team, to make sure that people are satisfied and not taken advantage of. Thank you!!! Kathy and Steve read more

My family and I had such an amazing experience with Rudy today. He was so polite and arrived right on time. We assumed the worst from the leaky pipes underneath the sink, but Rudy was able to find the problem in a matter of minutes. He tightened the faucet and solved our problems. We were so relieved that the problem was so simple, and he was really understanding. I won't hesitate to contact Caltek again for Rudy's help. Great customer service too, I got a response from Caltek within the hour and scheduled the estimate for the next morning, on a Saturday if you can believe it!! So impressed read more

Quick response. Had emergency water issue in bathroom tub faucet. They came, looked at it and immediately knew what the problem was. Then went to get parts and was fixed in no time! Well pleased with service and works like new. That faucet NEVER has worked that smoothly! read more

My water heater died on a Saturday afternoon around 3:30 PM. Caltek was able to have a man at my house at 6 o'clock. Because there are stairs, he called for an additional worker. While he was waiting, he went to Home Depot to buy the water heater which was a little under $1000. By 9 pm my new heater was installed and braced , and I was presented with what I consider an outrageous bill: $3750.! Yes, it was a weekend and evening surcharge, but still... read more

Showed up on time, every time. Very professional and respectful. Jesus even Recommended a great restoration company too.

Although they weren't able to help with our specific issue, which turned out to be an appliance problem, this Women-owned business is extremely professional, we very friendly, and did not even charge us for the visit. That alone makes this a five star review, even without being able to help us. They will definitely be our first call when we do have a problem they can help with. read more

I called them at 7:02 about a broken angle stop that was leaking and was told a tech would be out by 8pm. Jesus showed up at 7:40 and had the broke angle stop and new bathroom faucet in by 8:20. He made sure the area he worked in was cleaned up, and verified that it worked before he left. I highly recommend this company. read more

The person who came to do the repair was nice. However, I'm still having the same issue with the leak underneath my sink. They put a new kitchen air gap and caulk to make sure their was no surface water coming in. I asked if I use my dishwasher would it leak and he said that it would be safe without leaking. I ran the dishwasher and the leak still persist ($280 for an item + materials that = $35). They told me I need a new faucet since they found another leak on top as well that would cost $280 to replace. The faucet was safer to use than the dishwasher and will install new faucet manually instead of asking Caltek to come and replace. Overall, overpaid for unsatisfactory service. Highly disappointed and will not recommend to others. read more

Great customer service, prompt response as well! With that said, their pricing for the water heater job I needed done was a bit out of my budget. Other than that, great service up to that point!! read more

Great job replacing my garbage disposal. Fast and professional service. They cleaned some gunk out of a bathroom drain. I will use them again. Reasonably priced. Not cheap, but you get what you pay for. read more

Rudy came out to fix my wobbly toilet. He arrived within the time frame scheduled and was super courteous and helpful. He answered all of my question gave me a fair estimate and then immediately made repairs and even let me watch. I asked him about my kitchen sink faucet and he took a look and made some recommendations- it's an easy fix that I can do myself. I really appreciated how fair he was with pricing and free advice and inspection. Highly recommended. read more

We had our kitchen sink clogged. The tech Rudy ran his snake and cleared the drain pipe, pulling out a lot of grease. Very professional and helpful. Thanks! read more

I had a leak in the water main pipe in my front yard. Called Caltek. Jesus came out, looked at it and quoted me $1,250.00 to fix/replace the broken elbow PVC piece. Said it was a flat rate. Basically told him that I considered that highway robbery and that I wasn't interested. Then, I called another (reputable) plumbing company. They came out and fixed the problem on the spot for a flat $300.00. You can do your own math! Ridiculous! read more

EDIT to respond to the business owner: Thank you for your reply. You are 100% correct in that I should do better research in the future, which is why I said shame on me. I did not know how much this may cost and that is why I did not decline service. It was not until afterwards when I shared with some people what I spent that I was told I may have been taken advantage of and called around. Had I of known better, I would have thanked your plumber for his time and sent him on his way. I also acknowledge that my service call was on a Saturday which warrants an added surcharge. Next time I know yo ask for an itemized estimate that explains all charges and fees before I accept service. I thank you for this lesson. I would again like to reiterate that Jordan was very polite and performed a quality install of the disposal. Unfortunately for myself I was desperate to have my kitchen sink leak fixed on a Saturday afternoon and because of that I believe I was taken advantage of. The plumbing company I normally use was unavailable so I called CalTek. When Jordan got to the house I was quoted $610 to replace the garbage disposal which included a $40 first time customer discount. It was not until after the work was done that I was told by multiple people that I was bamboozled with that price, so I started doing some research. The garbage disposal used can be found at Costco for $99. Now I understand that a Saturday last minute call may warrant an "emergency fee" however I now realize that $500 for labor is absolutely ridiculous. I called the company I normally use and asked them for an approximate charge to replace a disposal on a Saturday and they said $285 with the disposal included. I should have just ordered take out over the weekend and waited until Monday when my regular company was available. Shame on me. The only reason I gave two stars is because Jordan was polite and did a good job installing the disposal. It is very unfortunate to feel taken advantage of because I was unaware of the costs and desperate. read more

Had them come out to my moms house to check out a clog on January 11th. Fixed the problem (clogged pipe just outside the house) but drained the raw sewage out on the ground all on the side of the house. Only discovered it when I went outside the next day and smelled a horrible smell. Didn't mention anything about the spill, just said it was fixed and left. read more

Jesus was wonderful they were the only responder who was willing to come out to give a quote on a Saturday and come back and finish the work on a Sunday. Excellent job replacing the main water line to my house before it burst due to corrosion. Very quick, honest, and helpful! Highly recommended! read more

We had a toilet that was leaking and could not figure out why. Rudy showed up to the rescue! We ended up needing the toilet replaced and he was quick to help us purchase and swap out - everything was done in a matter of an afternoon and we are so happy with this service! Thanks Rudy for going above and beyond! read more

CalTek plumbing came out on time, very professional and courteous to replace our water heater. they did a great job and were very knowledgeable. I highly recommend them. Thank you! read more

UPDATE: After posting this, Iris called and apologized for the miscommunication. They accepted the credit card as payment. The communication to the customer still needs work, but the professionalism displayed and accepting the payment method as originally agreed, gives them one more star. (and I might use them again). ------------------------ Needed the entire lateral sewer line between the house and street replaced. Called 3 different places to get quotes. Caltek came in at the middle and Jesus seemed really nice. Since this is major work, it's not cheap. Caltek neglected the mention a few things and lied about something big. They don't currently have a license. They're "in process" whatever that means. Because of this, they aren't licensed to dig up the street, and sent another company to come out and look at the problem. However, Caltek didn't bother to tell us this and that someone was coming, so we weren't home. The other company showed up and was not happy no one was there. Next, someone was supposed to call on Thursday to confirm work start on either Friday or Monday. Guess what? No one ever did. We found out they were coming Friday when we heard a loud noise outside the house at 7:15. My neighbor said they were actually on-site at 6:30AM. They also didn't mention they'd be destroying bushes, although "not respsonsible for landscape damage" was written nearly illegibly in the contract. It would have been nice if they'd mentioned it when talking to us. Before all this work started, called the office and spoke to Iris to verify they'd take a credit card and was told no problem. When Jesus showed up to collect the funds, he said he needed a check. The credit card fees were too high. Then he offered to take my credit card if *I* paid the fees which was 5% of the cost of the job. Why do *I* have to pay for _your_ cost of doing business? This bait and switch about payment is ridiculous and has left an extremely bad taste. Did the work get done? Yes. Were they professional? Mostly. Would I recommend them? Absolutely not. read more

We would definitely recommend Rudy Martinez from Caltek! He was upfront and honest and told us exactly what needed to be done to fix our problem! Thank you Rudy! read more

Where do I begin....My garbage disposal went out and we tried replacing on our own due to it leaking. To my surprise my husband called this company on Thumbtack and they accepted right away. Once they arrived, they quoted over 700.00 to fix and replace the disposal along with the faucet. We had 2 options (faucets to pick from) both looked flimsy. However, due to the leak we picked one. After install, I noticed how cheap the faucet was but decided to deal with it. After 4 months, I decided no way, and it was faulty unit. I was told there was 1 year warranty...umm not, it was 70 days on the install and backed up by email by the company. To make a long story short, we decided to ask for a install on a better quality unit and was quoted 250.00 with discounts included. My husband was not to happy seeing they where the ones who did the install and saw the issue after Rudy came back and understood I had to push the handle down hard just for the water to shut off. It would not last another 3 months. They said, call the manufacturer! Anyway, I found another contractor that treated my house like his own and was willing to do the install for 140.00. I have a new plumber for life. Someone, I can trust and not just another number. I believe now with patience and time, my new plumber would have did the first install under 500.00 bucks. My point, they charged me over 700 bucks for a poor quality unit that would not last for a year! The install took them only 40 minutes at most to install. Do the math on that! I would have ran to the store myself to buy a quality one than having them come back out to install a better quality one. This company just lost a customer that would have been a valued customer for life. Never again. However, Rudy was very kind and friendly. read more

I had a problem with my garbage disposal and some leaking under the sink! I called CalTek and they scheduled the same day between hours! Rudy, came by and did a great job, he was very professional and kind! He went above and beyond and even left everything very clean! read more

We had an issue with our toilet not working properly. We called and scheduled an appt for the following day. Rudy was our technician. He was on time, professional and friendly. He quickly snaked our toilet and resolved the issue within 5 min. He also tested the toilet 3 times to make sure it was working properly. I really appreciated his professionalism and attention to detail. If we ever had a plumbing issue again i would definitely call caltek and ask for rudy. Great service! read more

They helped with a leak in one if the units in the apartment. Was easy to deal with. Would hire them again,

Rudy and Jazmin are amazing!!! They took their time and didn't make me feel rushed or pressured. Our bathroom had been backed up for 2 days. I was convinced I could fix it myself. Guess not. They are a great team and take time to make you feel comfortable. They wore masks for everyone's safety. I can't say enough. That's a power team!!! read more