The regional manager reached out to discuss my issues and concerns in great detail,which I'm most…read moreappreciative of. Increased monthly bill (twice) since I started renting the unit in February,other than that the other issues have been addressed. I just want my gear to be safe,along with easy access if I'm paying my bill. Thanks Hugh!

The rent here increases in large amounts randomly so whatever you sign up for will double in a…read morematter of a year or less and that monthly bill will stack up fast. This storage unit is full of moths that will destroy your clothes, I had everything triple bagged with thick garbage bags and they still found a way to get it. If you must use this place just beware and make sure everything is in air tight containers if you don't want your stuff destroyed. There are way more affordable units then this in Chicago.

Stash-It was a lifesaver for our group! I hosted a work event in Chicago that ended with a Cubs…read moregame, and Carlos (the owner) made luggage storage so easy. They came to our event location, picked up everyone's bags, and stored them just a couple blocks from Wrigley. Totally worth the cost for the convenience--and it was a huge relief for those who had to leave early for flights. Highly recommend Stash-It for any group visiting Wrigleyville!

From the owner: Travel lighter with Stash-it. Whether you're catching a…read moregame at Wrigley Field or exploring Chicago’s vibrant neighborhoods, we’ll take care of the heavy lifting. Stash-it.com is your local luggage logistics partner—offering secure drop-off at our Main site near Wrigley, plus flexible pick-up and delivery services anywhere in the city. We’re here to make your visit smoother, lighter, and totally hassle-free.

i recently visited the Public Storage location at 362 West Chicago Avenue, in Chicago. A very…read morepositive experience. Currently had a space, desired a larger. I was assisted by Laquitha. She was very helpful from start to finish, showing me the available spaces, allowing me the time to choose, and then assisted with the rental process. Laquitha was pleasant, thoughtful, knowledgeable, efficient. My experience was easy, painless, professional.

Don't rent unless you plan to stay a month or two…read more They raise your rent ever 6 months. I read its 20% increase each time. They want me to pay over $400 a month. I will be moving.

It's never fun to have to leave a 1 star review, but we simply cannot recommend Foster Ravenswood…read moreSelf Storage. One, they don't have a secure way to take Credit Card information. You have to write down the full Credit Card number, the expiration date, and even the CVV on what looks like a badly photocopied piece of paper. When we had to change the card on file, we had to actually go to the office and complete another dodgy looking form, rather do it online, securely, through a website or an app. Surely having to write down your entire Credit Card number with expiration date and CVV is not PCI compliant (and yet I did it anyway). Two, they raised our rate immediately after signing up and then they raised it again shortly after that. We hadn't even had the unit for one year. Our original rate was $47/month when we joined in May, in July it was raised to $59/month, and then in November it was $65/month. Three, we attempted to access our storage unit outside of office hours a few times but the pin pad to get into the building was broken more often than it worked. The last time we went, our car was full of stuff but couldn't get in (again). This was deal breaker for us. Other things that were annoying: there is no dedicated parking, only street parking. The office and lobby area wreak of cigarette smoke. The storage unit itself was fine, but the floor was unfinished. When we went to say we were moving out, there were no questions asked. Just a "what is your unit number?" and "sign here" and "here's your move out receipt". Like ok, bye?

I've been a customer for many years...the staff has great customer service and I definitely…read morerecommend them for your storage needs.

***Be aware that a one-time charge for a door lock and mandatory insurance for your stuff is not…read moreincluded in the price they quote you online. You can use other insurance (or just claim you have it) to get out of it, but this is still a little shady since they sneak it up on you. BUT - still the best deal around. Other places quoted me at twice the rate. Very friendly, clean, quick, and the manager Jorge is very helpful and personable.

Poor experience staff was rude and not very attentive to my needs. Customers service needs to be…read moreoverhauled

Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

I was a customer since 2023. The family that owned this place originally were phenomenal. They must…read morehave sold bc it is now COMPLETELY different. I was paying $80 a month and now it's up to $246 for an 8x8 unit! New customers pay $95 but those that have been loyal pay WAY more. And they increase it every couple months so just know you might have that nice cheap rate now but they will Increase it ALOT over time. Omar had a very condescending tone with me on the phone. They offered me to have the unit for $198 a month. HA WHAT A JOKE!!!

EDIT 2017-03-25: I have continued to work with the folks at…read morethis facility. They have worked to improve access and realize they have a bottleneck where you enter the facility. They tell me there is more parking coming out back. Entrance from back is needed too for at least foot traffic. This will help when the main entrance is full of vehicles. Jason is the guy who runs this place and he goes out of his way to make this an attractive option for storage. He cares, he tries his best within the constraints he has with corporate SSS. I now have 3 units here. I think that says the most. I had one when I posted my original review and despite the shortcomings I hit, Jason has earned my business. This place isn't perfect but it is better than the many I've dealt with in the last 4-5 years.

Josh was a big help on the understand of how to help pay for unit and explaining everything I…read moreneeded to know

The staff here went above and beyond to help me in a very difficult move. You might pay more here,…read morebut it is definitely worth it.

Bait and Switch tactics. Read BBB review. Being sued in multiple States. The low monthly payment…read moreyou originally are offered will be raised within 3 months. Much better pricing elsewhere. My rental went from $150 per month to $236 per month on my 4th month. (They send a post card with that change. Seriously?). After a year, it was going to go up to $326 per month! I even asked to downsize for a better rate and was offered a kings ransom.

Worse place ever. They raise the rent every few months and not by $5 or $10x like $50 or $75 and…read moresay, well it's in the small print. And when you want to talk to them about it, never available to talk, but give you a hefty late fine even when called them 7 days before the due date.

"SELF SERVICE YET CLOSES AT 6? Fleeing an abusive situation and need access. And there is "nothing…read morewe can do" even though they say to call the after service number, for no help. Take your business to Self Storage on Broadway and Argyle or LITERALLY anywhere else. Because fuck this place. Also, this is the normal state of their "complimentary dolly's" are in. Can we say embarrassing trailer park status? Because WOOF." Update, thankfully convinced my family member to close their unit. Leaving today I was left with dried vomit on the ground. Reiterating that this place is trash and please don't waste your money.

The attitude of one of your representatives here in Chicago is terrible! She is too young, too…read moremouthy, unprofessional. I am an African American customer & so is she & I would keep her out of the public view. I made my reservation to move in. I was emailed to come in. I had no contract with the rules, procedure. She accused my son & I of sleeping there when we were running all night back & forth between moving vans! I have a disability & needed to prop my foot up on my luggage & we had the radio on listening to the news. We helped some clients get out of the gate with our code on Monday night when all attendants were gone! This is the 1344 W. 105th Street 60643 location. Please dismiss her and rehire decent mature staff there!

Today was the move-in day for my daughter's items. Before this move, she called the national line…read moreto set up the storage unit, and within minutes, the Store Manager Toya Bryant called my daughter to offer her a unit that would fit her storage needs. It was a personal touch on Toya's part to ensure my daughter was properly served. Thank you, Toya for your professionalism and friendliness. This is step one for my daughter's move to NOLA! :D