This stop and shop is much better than Stamford's on 2200 Bedford St. It has to be because 5 Star ShopRite is across the street. The people were very helpful, the store is remodeled, and clean. Prices were pretty good. Lot's of parking read more

If this dump is open another 6 months I will be really surprised, I stopped by there today to get something from the deli. First of all there were only a couple customers in the store and the deli was closed at 1:30 in the afternoon because everyone was on lunch, there was one thug working in the deli but I guess he was too stupid to work the slicing machine.so I said to the thug employee that the deli sucked c@ck and I said I'm going to ShopRite and threw the bag of popcorn on the shelf. The thug employee started screaming for security and followed me out of the store into the parking lot and threatened me with violence. He accused me of throwing the popcorn at him when the popcorn landed on the shelf where the hot food is and he was on the other side of the counter burning something he was making. The popcorn was atleast 10ft away from him maybe more and it weighed about 5oz. I will never go to stop and shop again. read more

The app sucks. Scanned my groceries twice and both times the app crashed when I tried to access the cart and checkout. Wound up having to get a scanner from the front of the store and scan everything a third time. They need to fix the app because it's pretty much useless. read more

Not only are most of the employees extremely rude, they also do not follow social distancing, do not wear masks (or have them under their noses, including the produce and deli areas - which I will no longer use.) The managers are useless. The store is woefully understocked on a lot of key items you can find at other stores in the area. But more than anything, their rude employees, talking tough like they are on some street corner about to get into a fight with someone - TO THE CUSTOMERS - and this is tolerated - make this store a miserable experience that I only subject myself to for about five things that I have not been able to find elsewhere. They second I do, I will never set foot in that cesspool again. read more

I used to always loved to come to this place because the location is convenient. Although I know now why this place is always empty. I went to customer service asking for help because the pricing I was being charged was not the same as it said on the sign. The employee was trying to be smart with me and trying to explain it in "simple terms" trying to make me feel dumb. The employee then walked over with me to the item and they told me that the price was actually something else even though they were at the product with me and the sign they put up was clearly reading a different and cheaper price! Before I can even talk with her again she walks away. read more

This is the largest Stop & Shop I've ever in! Everything was modern and clean. I loved the selection and the large freezer section. I think the location was recently renovated - hence the poor past reviews. I mostly shop at Trader Joe's and Whole Food's but this is right up there for specialty packaged foods. read more

The Good: They have everything under the sun. You will never have to go anywhere else to find what you want. The Bad: This is an old-school supermarket...Linoleum flooring, Florescent lighting, etc. none of the new age hipster attractions that we've been conditioned to love. read more

Perfectly functional mainline grocery store with a quality staff doing their best in these times. Really appreciate the size of the store and the selection and the savings from having the stop n shop card. Lots of parking and easy access as well. Store could certainly use a facilities physical makeover. read more

Stop & Shop Norwalk, Connecticut Avenue, get it together. Wear your masks and wear them correctly. You have employees or associates working unmasked over produce, hair not tied back, no gloves. Butchers with no masks, employees with no masks coughing openly in the store. I work in retail. I know it's hard to wear a mask all day, but we must; for everyone's health. Not shopping in this store until this has been addressed. Sad. Been shopping with you for years. read more

This stop and shop is a weird place. I have never seen the store full. Usually people who work here tend to ignore you. Stop and shop is a union so it is sort of harder to get fired due to lack of customer service. It is also very cold here even during the winter months. Prices are alright, typical stop and shop prices. Most people say shoprite across the street is cheaper, i usually agree though sometimes they have good deals on the pet food. There are never any lines so checkout is usually a breeze. If you are looking for a nice quiet shopping trip where people arent in some kind of rush to run you over with your cart this might be a place for you. read more

Worst Deli section, customers are ignored and when do deal with you they think they are doing you a favor. You can have 5 to six people behind the counter and one helping to get orders. NOT NICE PEOPLE.... Stay away! read more

This chain never lets me down. I always know I will be in and out and find everything I need. Once you walk in you see a large selection of produce to your left. There you will also find a large Deli counter with the nicest people you would ever want to meet. To the right you will find neat aisles with rows and rows of Items. All the way to your right they have a bakery with a great selection of items. read more

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Stop and Steal! Stop stealing from your hard working customers. Like the other location, sale items ring up here not at the sale price. Adios! read more

I quite often have issues with the produce not being fresh, which is frustrating as they specifically heavily advertise the freshness of their produce. The store is nice and quiet and clean, however ,because not many people shop there, there is often only 1 or 2 registers open resulting in a longer wait time than necessary, both at checkout and the deli counter. read more

This store has really, really gone down hill. I have been shopping at this location for over 11 years. Over time I have slowly started to notice poor customer service. Rude staff (eye rolls included). They don't bother saying hello or thank you, even after I have said hello to be nice they still have no response. They always look like they are pissed off or you're just a bother. Recently the self scanners either have issues or simply don't work at all. I always have issues at the self check out. If there are issues at the self check out, you end up finding out through trying to use it and when you ask for help, the staff say, oh, well that one is broken. - (Well, don't you think you should put a note on the machine or close it)? - (I guess that is what minimum wage pays for). Produce is never good. I usually go to another store for that. I don't use their deli any more because I once had a young man wait on me after he was done mopping, and with his same gloves, cut and handled my order. (I walked out that day without purchasing my deli meat). It's like a free for all, and today topped the cake with rude staff! This is not a Super Stop and Shop its a Ghetto Stop and Shop. Its a shame. I will no longer be shopping at this store. If I were the management team reading this, I would take it very seriously. Take a good look at your store and your staff. I'm not the only one who feels this way, I just took the time to write a review. Actually, if you would like an example of how a store should be run, go to Shop Rite, (always busy, yet the shelves are stocked and produce is great. Deli is awesome and clean, and the staff are wonderful and very helpful). read more

On Friday, August 24, I went like every week to the Stop and Shop store located at 385 Connecticut Ave, Norwalk, CT. I have been a customer of this store for several years. When I went to pay to the self service a white employee named Marie, began to harass me in an incredibly rude way, first she did not take her eyes off me, then invaded my space to see what I was doing, even looking over my shoulder , I asked her to step aside and ask her why she did not do the same with the other clients that were around, all white. She became very rude and continued harassing me the whole time I was there. I Talked to the manager Luis Dejesus, who did not take into consideration my complaints about the racist and discriminatory behavior of this employee. This employee with the protection of the administration of this store allow and encourage racial profiling against minorities, this was by no means an employee doing her job, was a white racist harassing a member of minorities for no reason. This person with her behavior was accusing a decent person of possible theft, by the fact of being of another race. I Called to Customer Service the very day of the incident by demanding an apology for this unpleasant incident, but they never called me back On August 29, I called again and the representative (Donna) told me that they had Dismiss the case, but promised that the regional manager would call me, something that did not happen either. We the members of minorities have an obligation to report these cases of discrimination and abuse, because although these cases have increased by the political environment in our country; we must remember that there are still laws against discrimination and that we are also decent citizens of this country and that we deserve to be treated with respect. read more