Crafton did an excellent job. He and his assistant showed up on time and completed the job in only…read moreone day. New hot water heater, shut off valve, and copper pipes. His assistant discovered an active termite colony in the crawl space. He used to work for a pest control company so he was familiar with termites and their damage. The large job came in under the quote because he didn't have to snake two drains. And it was done in one day versus the quoted two days. I highly recommend Crafton plumbing.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

My sinks had a slow leak and these guys were able to set up a quick appointment. They will give a…read morefree estimate, even for making the trip out. When they discovered that the repairs required only a slight tightening of the connector, they only charged me for the service fee. They didn't try to make up fake issues to drive up the cost of the bill, like some other plumbers might. They are extremely professional, honest, friendly, efficient and just genuine people. I highly recommend calling them for any plumbing issues. I will certainly call them again if I ever have any plumbing issues in the future.

They quote a reasonable price upfront and charge you a RIDICULOUS price at the end…read more They charge 250.00 an hour. Drew B. from Performance Plumbing: Msg from owner: "The rest of the cost is for the other materials, labor costs, insurance costs, taxes, credit card processing fees, fuel, tools, and knowledge."

I would give no stars if that were possible. sent a bill before the technician even arrived. Dont…read moreknow what I was thinking when I thought I would pay it when the repair was done. the Tech had to leave to get a part. he was in his personal car and had no parts with him. He never returned. When I called the office they said he won't be back because I didn't pay the bill. Who pays a bill before the service has been provided? Something is up with this shady company.

From the owner: Ray's Plumbing Repair is a professional plumbing contractor company that specializes in residential…read moreand commercial services. Whether you need full-service installation or repairs of fixtures or you are looking for a leak detection service, our local plumbing services in East St Louis, IL are what you need, and you should definitely contact us. See why below on this page. Why Turn to Us? More than 15 years of experience 24/7 emergency services A fully licensed and insured business Residential and commercial services 100% customer satisfaction Affordable and competitive rates

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Highly recommend. A+++ I came home Friday evening to an…read moreissue with our AC unit that was not properly cooling our home. I contacted Brandon at Airmerica and he graciously came to our home within an hour of contacting him. He assessed our unit quickly and professionally (bad capacitor and a bad wire) and promptly had our unit back up and running within a short time. I was impressed by his knowledge of AC systems, his honesty, and willingness to educate me through each step of the repair process. He also thoroughly checked the unit inside and gave recommendations to keep it running efficiently. The price was reasonable and there was no after-hours diagnostic fee that most companies charge. I highly recommend Brandon and will use his services in the future, as well as refer him to family and friends.

Very good explained what I needed And how to get it done…read more Just get my finances together and call him back to fix the job can't wait to get it done

I recently received seasonal air-conditioning service from Tiger. I was very satisfied with the…read moreservice that technician, Gale, provided. He was on time, informative, and personable. I would recommend Tiger.

We had to turn off the water to the house as the shutoff valve for a toilet was leaking badly. The…read moreplumber came quickly, reviewed the issue, had to go get a part and did the work quickly. I am having trouble getting the invoice from the system they use and had to ask for help. I have not heard back after leaving several messages.

From the owner: Trusted Plumbing Services – Your Home, Our Expertise!…read more Looking for reliable plumbing solutions? We’ve got you covered! From installations to repairs, we handle every project with quality, precision, and care. Our Services Include: - Bathroom and kitchen remodels - Drain cleaning and sewer repairs - Leak detection and pipe replacements - Water heater installation and repairs - Fixture installations (toilets, sinks, showers, etc.) -Emergency plumbing services Affordable Pricing – No hidden fees! Timely Service – We respect your schedule. 1-Year Warranty on all our work. Your Satisfaction Guaranteed – Quality plumbing you can trust. Call us today 6185604020 Let us make your home plumbing stress-free! Your comfort is our priority – Book your service now!

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Our washing machine began flooding while draining. Nick, the plumber, came out and fixed it right…read moreup. Apparently, some of the pipes were run wrong under the house, causing them to back up. He was fast and polite. The staff on the phones were friendly and helpful. The cost was as expected for the work they needed to do.

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Great experience with this company! Drew & Chandler were great to work with. Neither try to squeeze…read moremoney out of you, & instead inform you of the best route + next steps while also walking you through what it all means. Will definitely be getting my business again when it's needed! Initial call - incredible. Described my problem & immediately she was checking to see if someone could come out & they did!! Same day! Diagnosed & came to fix the problem the next day. Received texts when they were on the way & a snip it about them to make you feel more comfortable.