I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

We really like using Crafton for all of our plumbing needs. They're always upfront and honest…read moreabout what we need and don't need done.

My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

My sinks had a slow leak and these guys were able to set up a quick appointment. They will give a…read morefree estimate, even for making the trip out. When they discovered that the repairs required only a slight tightening of the connector, they only charged me for the service fee. They didn't try to make up fake issues to drive up the cost of the bill, like some other plumbers might. They are extremely professional, honest, friendly, efficient and just genuine people. I highly recommend calling them for any plumbing issues. I will certainly call them again if I ever have any plumbing issues in the future.

They quote a reasonable price upfront and charge you a RIDICULOUS price at the end…read more They charge 250.00 an hour. Drew B. from Performance Plumbing: Msg from owner: "The rest of the cost is for the other materials, labor costs, insurance costs, taxes, credit card processing fees, fuel, tools, and knowledge."

I would give no stars if that were possible. sent a bill before the technician even arrived. Dont…read moreknow what I was thinking when I thought I would pay it when the repair was done. the Tech had to leave to get a part. he was in his personal car and had no parts with him. He never returned. When I called the office they said he won't be back because I didn't pay the bill. Who pays a bill before the service has been provided? Something is up with this shady company.

From the owner: Ray's Plumbing Repair is a professional plumbing contractor company that specializes in residential…read moreand commercial services. Whether you need full-service installation or repairs of fixtures or you are looking for a leak detection service, our local plumbing services in East St Louis, IL are what you need, and you should definitely contact us. See why below on this page. Why Turn to Us? More than 15 years of experience 24/7 emergency services A fully licensed and insured business Residential and commercial services 100% customer satisfaction Affordable and competitive rates

Fast friendly service will be using them for my HVAC needs from now on. Customer for liferead more

Had a bigger Hvac company start servicing my new homes unit- the AC stopped working- the guy came…read moreover and said "it's an electrical wiring thing, but I don't have time to figure out what's wrong. It's too complicated. You need a new system anyway- it's old" said I needed a complete replacement because they can't service my air conditioner anymore - wanted to sell me a $10k unit. Branden came over and did a long look at my unit and agreed that it was an electrical thing- apparently he WAS willing to figure out what was going wrong- got it going again and said when it stops working again to call him so he can figure out where the wiring needed replaced. Spent a long time at my house. Well, it went out a month later and he came over and did everything he could to figure out where the wiring problem was. Took a couple visits and lots of trial fixes. Said he could service my AC just fine in the future and fixed the issue- everything working again. He also has lots of options for when I do need to replace my older system- but it's not now. Very conscientious, very knowledgeable and very patient and tries very hard to fix the problem without taking shortcuts and not wanting to do the work cares more about the customer than making a big sale.

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

7/15/26 we had a double inspection done today, the air conditioning and our electrical. The air was…read moredone by Landon who was a pure pleasure to work with! The Electrical inspection was completed by Mike Owen's! Both were very polite and professional and would have them back at any time!

We had to turn off the water to the house as the shutoff valve for a toilet was leaking badly. The…read moreplumber came quickly, reviewed the issue, had to go get a part and did the work quickly. I am having trouble getting the invoice from the system they use and had to ask for help. I have not heard back after leaving several messages.

From the owner: Trusted Plumbing Services – Your Home, Our Expertise!…read more Looking for reliable plumbing solutions? We’ve got you covered! From installations to repairs, we handle every project with quality, precision, and care. Our Services Include: - Bathroom and kitchen remodels - Drain cleaning and sewer repairs - Leak detection and pipe replacements - Water heater installation and repairs - Fixture installations (toilets, sinks, showers, etc.) -Emergency plumbing services Affordable Pricing – No hidden fees! Timely Service – We respect your schedule. 1-Year Warranty on all our work. Your Satisfaction Guaranteed – Quality plumbing you can trust. Call us today 6185604020 Let us make your home plumbing stress-free! Your comfort is our priority – Book your service now!

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Best service so far in the area. Had them repair a toilet flange and they were responsive and…read morepleasant. When we needed water heater repair I called them back and they again were responsive and knowledgeable. They call to confirm times and are great to talk to. I will definitely be using them again.

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

On June 10th we had 3 toilets replaced by embrich plumbing. The same morning I noticed water in the…read morebasement coming from the air conditioner. A hvac service representative was sent out named Joe, he looked at the ac and it was frozen solid. If I recall correctly it was one of our first 100 degree days and no a/c. Moments later my husband came home and had to be rushed to the hospital for an emergency surgery. I was never told clearly if I would have a resolution for the a/c bc in my brief encounter with Joe, he said he could not effectively resolve the a/c issue. I had to leave to take my husband to the hospital. So no action was taken or we did not use this company because I had a sick family member and could not be present at home because all of my time was needed at the hospital and my young child. We paid the bill full and clear. Even signed up for a monthly membership. Fast forward to today, I have a huge leak in my primary shower, I called to have a team member come out and take a look. They told me that would not be servicing my home because I was rude to Joe. I was NEVER was rude, I may have been panicking but was never rude. I had a family emergency that had to be dealt with. I Did not have time to talk about all 3 of my ac units and wait for another more seasoned team member to come out to detect the problem and resolve the situation. I was texted by the owner for a follow up that day, but as mentioned, I was right smack in the middle of a family emergency that took precedence over anything else. No further contact was made to me. I was just cut off my membership with no notice and the customer care manager told me that they were no longer willing to service my home because Joe thought I was rude. Wow. Just wow. Every other team member (I have had 3-4 embrich contractors come to the house with a great experience, turns out one bad apple will spoil the bunch. Hate to give a bad review but what an embarrassing and humiliating experience. With embrich, expect to be judged and unfairly treated with no human empathy or care. I guess there is no team in membership. Very disappointing and very unfortunate. Talk about rude.