INCREDIBLE service. I have given out this guy's number and tons of information about how great this…read morecompany is. We had an issue from negligence on our sewer inspection that Ryan was able to come out and assist us with. He was on time, friendly, extremely professional, and the price! The price he charged was 3/4 less than any other company we called. He actually ended up having to come out to finish the job the next day and he was still amazing with the pricing! If you need a reliable plumber who knows what he's doing give them a call! You definitely won't be sorry!!!

Great service. Friendly great guy! Did not charge because he did not find any problem. please…read morepatronize this business if you have the unfortunate need. Ha ha

We came home from work last night to a wet basement. Embrich was amazing! They were up front about…read morethe cost of an after hours call and gave me options. At first I decided to wait but called back 20 minutes later to have them come out. I was able to talk to the plumber, Ashton, before he came out. It was the sump pump. He was clear on pricing and didn't make us feel any pressure. He replaced it, gave us tips for insurance and left things cleaner than when he got there. Amazing experience!

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

We really like using Crafton for all of our plumbing needs. They're always upfront and honest…read moreabout what we need and don't need done.

From start to finish, my experience with Cardinal Plumbing was outstanding. I began by getting…read moreseveral quotes for replacing my old tank-style water heater with a new Navien 240A-2, and James from Cardinal immediately stood out. He was incredibly knowledgeable, patient, and thorough--he offered more insight than anyone else I spoke with. His professionalism alone made choosing Cardinal an easy decision. When installation day arrived, I received helpful notifications letting me know exactly when the team would show up. Zach White and Logan Mossman arrived right on time, and both of them were so polite and thoughtful. They slipped on boot covers the moment they walked in and took the time to really listen to what I wanted. I asked that the HALO ION-6 be installed on the main line so the whole house would benefit, and they understood immediately why that mattered. They also worked with me on how the gas line should be routed, and they handled every detail exactly as I requested. Their workmanship was truly impressive--clean, tidy, and so well-organized. You can tell they take pride in what they do. Even better, they kept the mood light and fun, singing along to "Dude (Looks Like a Lady)" while they worked, which made the whole experience feel surprisingly enjoyable. Everything was done professionally, beautifully, and with genuine care. I'd give Cardinal Plumbing a 5/5 without hesitation, and I'll absolutely be using them again. Highly recommended!

Horrible experience. Had a toilet leak that leaked into our kitchen. Thomas arrived and was very…read morepolite. He took a picture of the hole in the ceiling then a picture of the toilet upstairs. He told my husband it would be $360 to remove the toilet to see what was wrong. My husband specifically asked ok so if you remove the toilet do nothing and put it back it will be $360. Thomas said yes. He said if he had to replace the flange it would be a little over $900. My husband asked him to leave. The "service" call included no service. He only took 2 pictures and did nothing else. The service call was $70. So we basically paid for him to ring the door bell and take pictures. No diagnostics done. I called the company and the manager called me and said he wanted a mutual resolution. He offered nothing but an explanation of how much his truck cost and his overhead which is why we had to pay the "service" fee even though they did absolutely nothing but take pictures. He must have "explained" his overhead to me 5 times and thought what his plumber did was acceptable. Called a different plumber. He came out and fixed the problem in 30 minutes for $175 all included. Under no circumstances would I use this company. They are not honest and definitely over charge. BEWARE

Free estimates! Need I say more?…read more Okay, I will. We had a different company that we used for many years and were even members of their club. They started to go down hill and tried to sell us on everything we didn't need. So we called Tiger! They came out and diagnosed our cooling issue and were not trying to oversell. I felt they were honest and got the job done. I saved about 5k by using Tiger. I had them come out for a clog a few months later. They couldn't find an issue and felt the Draino I used did the trick. No charge .

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

Top-notch. Edwardsville's Plumbing has done routine (drain water heater) and large jobs (replace…read morewater heater) for us. Always professional, clearly communicating schedule and price estimate, and quality work. Post-Covid, when it was really hard to find repairmen at all, I mentioned to Jeff my frustration at not being able to find an electrician to replace all the baseboard heaters in the house (one of them already broken, the rest just old). He said, "I can do that!" He measured the existing heaters, showed me some options for replacements, and ordered what we picked from a Canadian company. The ordering and delivery proved difficult (we were still seeing lots of supply chain and transportation issues all over the country) and Jeff stayed on top of the whole process, keeping us informed of delays, working out issues with the shipper. When the heaters finally arrived, Jeff and his team installed them in a morning, and hauled the old ones away. As usual, the work itself was expert. Billing for the work was exactly per the estimate. I really appreciate Edwardsville Plumbing's professionalism, ability to do work promptly and neatly, and jump in and go way beyond my expectations. Highly recommended!

From the owner: Edwardsville Plumbing & Heating Inc. is an Edwardsville, Illinois based residential and commercial…read morePlumbing & Heating company that has been serving the Metro-East area, for over two decades. Our Illinois State Licensed Plumbers and our quality workmanship have earned us a reputation as one of the area's premiere Plumbing & Heating contractors. We are the professionals you can rely upon, "to do the job right". Every plumber working for us is a licensed professional. Licensed by the State of Illinois-Department of Public Health, either as a journeyman or as a plumber's apprentice. Don't be fooled by the "local handyman". If they are not licensed, they cannot provide plumbing services. It's the law.

This was the first time I used Steele Plumbing. Working with a local small business is so much…read morenicer than the larger companies. He responded quickly. My sump pump had gone out during a very rainy few days. He didn't mess around. I told him I wanted to upgrade the system. A day or so later (due to my schedule) he changed it out within an hour! I highly recommend A.J. He is kind, polite, honest, and professional! Thank you!

AJ has helped us with a few issues. He finds time for you even when he doesn't really have time…read more I will always call Steele Plumbing first!

I moved into my home nearly widowed January 2021, with no water heater and a leaking was seal. He…read moredid me great favor and let me pay off the water heater, weekly and increments except a few years later my wax sealed and the job you did in the toilet upstairs has come undone and flooded the downstairs bathroom I just remodeled (new toilet and floor) with toilet water. Leaking down through the ceiling tiles. Wax seals are supposed to last more than a few years, no? Well, I go to text him and call him to hire him again and he's blocked my number for some reason. Horrible customer service terrible value.

Of I could give less than one star , I would. I called this company on Thursday to set up an appt…read morefor Friday because water was backing up in our basement. They set up an appt . between 12:00- 4:00 on Friday .friday come around and no one shows or calls. We try to call them and get their machine. We left 5 messages. This was on Easter weekend. I had sewer in my basement the next day. I am very angry. They could have at least called so I would have had time to get someone else to come out. Never again! Don't waist your time , money , or sanity.

Unfortunately, while I was out of town on July 3, my 88 year old widowed mother made the mistake of…read morecalling this company for a stopped up toilet. They convinced her that a 30 year old toilet was outdated and needed to be replaced by a handicap toilet that saved .5 gallons per flush for the discounted price of $1,300 dollars. Upon contacting the company they assured me that they never take advantage of seniors. Reading the multiple reviews to the contrary, avoid these scammers at all cost. A new fill valve for $15 was all that was needed. They prey on the elderly. Buyer beware

When I needed a plumber and started to ask friends and family who to use, I kept getting the same…read moreanswer, Inspector Plumber. So of course, I gave them a try. Now, if anyone ask me for a plumber recommendation, I will be giving the same answer, Inspector Plumber. When I went to turn the controls for my outdoor faucet on, it started to leak. So, I immediately turned it back off and started my search for the plumber. Once I decided to use, Inspector Plumber, I gave them a call. The receptionist /dispatcher was extremely professional and friendly. I believe her name was Courtney. She asked questions to help her understand my needs and situation. As we chatted, I told her my availability. Once she had all the information she needed, she asked me to hold for a moment. To my surprise, when she came back to the phone, she told me that she had someone available as soon as they finished their lunch break. WOW! that was quick service. I was use to big city waits, so this impressed me. I had a team of two arrive, the lead was Chase. I showed them my plumbing issue, they evaluated and provided me with an estimate. Chase also, pointed out something else that should be addressed. While some of you would say that was an up sale, I say it's good customer service. It was an update that I knew needed to be done in a 60 year old home. He gave me two bids, one for what I called about and one including the update to my main waterline faucet. Both estimates were very reasonable, especially with my 5% discount for being a senior. After seeing what they needed to fix my issues, they excused themselves to run to the local plumber supply store to buy supplies. Once they returned, working as a team, they had everything completed in under 2 1/2 hours. After working, they cleaned up and left my home as it was when they arrived. I liked that they documented their work with photos attached to my invoice. If I need a plumber in the future, I'll be calling Inspector Plumber again. I've added them to my contacts in my smart phone to make life easier. Also, if anyone ask me for a plumber recommendation, I can easily send it to them.

The work quality was ok but to be totally honest it's been hard working with them. We'd been…read morescheduled for a week and nobody showed. All day called to try to find out when or if someone was coming. Blocked our whole day waiting and got almost no communication. Owner called and said he'd come to make it right. Which is good. But I won't be using them again.

My sewer clogged up and I called Terrys the secretary was quick to get me on the schedule and for…read morethe same day. The gentleman that came out was very polite on time and was able to get it open quickly. I will be using them for all my plumbing needs.. Thank You