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    Stone Island

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    4 years ago

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    The RealReal -Chicago

    The RealReal -Chicago

    1.5
    (16 reviews)
    0.1 mi
    Luxury
    Committed to satisfaction

    I have always had a wonderful consignment experience with Chicago RealReal. I have consigned with…read moreHaley Ross for years and plan to continue to do so because of of her genuine kindness, knowledge, and follow through. She always goes above and beyond! Haley arranges my consignments seamlessly from time of pick up (or drop off) to when the items go live on the RealReal website. The new RealReal boutique on Walton Street is very fun (and quite addictive) to shop. They showcase an excellent selection of jewelry and handbags that I adore. You could easily not even know that you were shopping consignment because the items are pristine and merchandised so beautifully. Chelsea and Julia are spectacular, and I cannot recommend enough for the chic style suggestions and assistance. I highly recommend Chicago RealReal for consigning and shopping!

    I urge you if you are going to sell your stuff places like please do your homework. These people…read morehave put me through hell and back. I've seen since February of this year until now. They came to my house picked up over 25,000 to 30,000 designer merchandise and I was assured that they would not sell anything if I did not agree with the pricing. That's where the nightmare began the pricing I did not agree with at all. It was way $15,000 in bags and they offered me $1700 and had the audacity to remove commission !! I told absolutely not shit my things back immediately the first box I should've drove down there and picked it up, but I didn't. I trusted them. It's 40 minutes away. gonna happen. What happened was I never saw that box again ever it was not sent to my to be signed off on by UPS it was sent to the UPS store in I had to find out by checking my email when I went to go pick up the box to get my things. There was no box someone had picked it I said well who I don't know someone the person answered. Well, don't you sign or take ID no so they were also accountable and rather than doing the correct thing and being decided to take it as a sale against against my wishes, knowing they were in the would have to pay much more than that and fees for the item besides the sentimental value that I would never they had the audacity to treat it as a sale and even deducted commission fees and sent me a lousy check for lowball me by over $12,000 basically saying there are your items but we decide what to do with them. This is unacceptable I said absolutely not. sent the remainder of the things and the third box there were four missing items in the which the employee add the four items onto your account and we'll reimburse you for them for the months it's been tag you're it tag you're it. I've written letters. I've called corporate. I've even called The RealReal now I have to drive down there this week. Where are my bags? Where are my four other missing items worth $1800 which by the way if you have any attached chain, you know if you have a Louis Vuitton red bucket bag, and buy separate for 400. They'll remove the chain and take it. I'm in a struggle to get my at least some of my money back. I no longer trust this company, they traumatize me causing me a nervous breakdown and they don't care. Today was the latest shenanigans when they sent me a letter. Or I my email that the UPS store manager signed off package for Mary from The RealReal. I was taken by surprise. I wasn't expecting anything. Maybe it's my bags I got excited. I went there today Sunday to check the bag was small size, and I knew it was in my the majority of them were smaller and the audacity of the woman that owned the UPS store said well how do you know they weren't your like trying you know entrapment they don't take accountability and have to reimburse the victim. Their money I said because they're and I would know what size they would be in a much box. What happened to me was despicable disgusting bile. Every time I see number or leave my voicemail they avoid it. I told him if I took be a win-win situation and you would have to pay over 100 times but the trauma they caused . I'm tired. I'm exhausted from them. UPS is even worse. Why is it the Company Condo we're supposed to just shut up and take it. They violated credit consumer laws they violated, they committed criminal act they went in, but you know beyond their own guarantees as a company and lie. As you can see below, these are just some of the bags that took me three years to purchase and save and I was excited and all I have from them now our memories. look at the red bucket bag you see the separate chain that's a Louis Vuitton chain you buy those separately. Anyone will tell you they ran from three $50-$500. The RealReal removed it like it didn't exist off. They took it off I am furious. They cannot get away with this. They caused me severe trauma. I suffer from depression. They

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    The RealReal -Chicago
    The RealReal -Chicago
    The RealReal -Chicago

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    Brandy Melville

    Brandy Melville

    2.8
    (44 reviews)
    0.1 mi
    $$

    When Brandy Melville first opened a location in Chicago, the shop was pretty small to the point you…read morecould barely even move around in it and they had to limit the amount of people inside. I'm glad they changed it to the current location that has two levels and is much more spacious, but it STILL feels too crowded in there each time I've gone (especially on the weekends). My biggest pet peeve here is that the line to go to the dressing room has people blocking entire walls of clothes, so other shoppers can't really look at those items. The employees (who could be mistaken for shoppers most of the time) are typically folding clothes constantly, which also makes it difficult if they are working on folding a section and I can't really browse that section if they are standing in the way. I try to understand because with the amount of traffic in and out of this store, they definitely try to keep it looking nice and neat. Also was sad they had no free stickers or pins by the register this time like they usually do. Womp womp. I've been here many times because I hate paying their expensive shipping prices. It's a great place to just get simple clothes for everyday wear. Their prices are more affordable when compared to other shops too. They always have new styles every time I come here. Can't wait for the Naperville location to open! Hopefully it won't be as crowded. It'll also be more close to me too. Yay :D

    Not allowed to try on clothes at a clothing store - don't bother shopping here, just order online…read moreand return what you don't like

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    The New Location.
    The New Location.
    The New Location.
    The New Location.
    You'll find everything Chicago here.

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    You'll find everything Chicago here.

    Stone Island - fashion - Updated June 2026

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