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    Stone Impressions

    3.7 (3 reviews)

    Services - Stone Impressions

    Countertop installation

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    5 years ago

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    10 years ago

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    8 years ago

    didnt do as they said then became abusive . the work was wrong and they refused to make it right.

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    Soma Tile

    Soma Tile

    4.9
    (27 reviews)

    Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

    What an amazing job Lucas and his team did on my bathroom tile! To begin the project, floors,…read moresurfaces, etc. were protected from dirt and dust that can occur during tile installation. Lucas patiently reviewed design options with me and provided insightful guidance throughout the install. The attention to the smallest detail, combined with the use of a laser to ensure straight lines of tiles was impressive. No detail was overlooked! The color selection of grout was carefully coordinated with the tile. The workmanship is OUTSTANDING! The team demonstrated the same quality standards as they grouted and cleaned the tile repeatedly. Upon completion, Lucas, and his team cleaned the bathroom, and their work area. Soma tile was on time and a pleasure to work with! They truly are craftsman and take pride in their work. I would strongly recommend Lucas and his team.

    Apex Floor Coverings

    Apex Floor Coverings

    5.0
    (5 reviews)

    Ah, yes, we live in the age of DIY. Especially when it comes to home improvement…read more Who hasn't found themselves sucked in by one of those home remodeling shows? You know, the ones where they show the before and after of a kitchen, bathroom, etc.? It always looks so easy on TV, and they miraculously get everything done within the hour! Real life ain't like that, folks. Every home improvement task we have attempted has taken way longer than we thought, and cost way more money than we had planned. Sure, you still save over hiring a contractor, and there is that feeling of satisfaction when all is said and done. But realistically, those HGTV shows edit out a lot of blood, sweat and tears. And cost overruns. Anyhow, I'm getting off subject. We look to save money on materials whenever we do home improvement. Plus, I try to support anybody other than the local Big Box stores. You know, the ones that seem to have a monopoly on EVERYTHING home related. (I'm talking to you Home Depot) They usually have lousy customer service, to boot. Well APEX flooring is just the opposite of those big box stores. Easily located off the Dan Ryan in Pilsen, they have a private parking lot attached. The store is small and easily navigated, but packed with a large assortment of floor coverings, including ceramic, wood, cork, and others. Lowell, the owner, is pleasant, friendly and a joy to deal with; he's also extremely knowledgeable concerning flooring and it's installation. I found their prices to be extremely competitive, and they even have some of their most popular tiles in stock, which is fantastic. Choosing and purchasing our new kitchen tile was such a pleasant experience at APEX, I can't wait to finish our kitchen remodel and figure out what home improvement project we can tackle next! [ just don't tell my husband that yet; give him a chance to recover ; ) ]

    Apex is a great source for flooring and the customer service is outstanding. We purchased product…read moremade in the US, at a great price, while supporting a local business. We found multiple samples to take home along with some sound advice, and were treated like a valued customer. We have dealt with Apex in the past and their service continues to be truly excellent SERVICE to the customer. When we looked at the big box home improvement & tile stores, we were really disappointed at the lack of knowledge and samples available, a real waste of time.

    Sir Grout Chicago

    Sir Grout Chicago

    4.4
    (256 reviews)

    We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

    Update: The team followed up with us after the service and adjusted the price based on the work…read moredone. We appreciated the customer service and response. The scope of work was poorly assessed from the start. A FaceTime call was used to provide the initial quote-- an approach I would not recommend for this type of work. Once on-site, it became clear that not all of the quoted services were necessary, yet Sir Grout refused to adjust the price, insisting we were bound to the original agreement regardless. Most reputable companies would reassess the work order upon arrival and charge fairly for what was actually completed. We ended up paying for work we did not need. Disappointing experience, and I will not be using Sir Grout again or recommending them.

    Stone Impressions - countertopinstall - Updated July 2026

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