Great educational material on their website and very knowledgeable staff. Edgar is very helpful and…read morealways a positive presence. They have good prices and have everything you need for any masonry project.

Ok, I am simply an owner of suburban brick colonial home in need of matching grout for tuckpointing…read moreof our 90 year-old home. Today my first visit to Henry Frerk & sons, was one of the best examples of genuinely friendly, extremely competent and efficient customer service that I had EVER experienced....from ANY type of supplier. Hands down, if you are looking for a great materials yard, particularly for all types of masonry or plaster work, do yourself a favor and make your masonry or plaster restoration project a WHOLE lot easier and better by going to see Elizabeth, Matt or one of the other great staff people there. Not only did Elizabeth seek out and carefully mix an extremely close match to my rare 90 year old grout, her knowledge of the "science" of mortar materials can be the difference between your masonry project last several years or multiple decades. Beyond the scientific expertise in coloration, application and adherence, Elizabeth provided detailed mixing and application instructions for my older lime-based mortar with additional and essential tips to achieve the best possible color and quality project. These instructions were invaluable to my tuckpointer who learned new tips as well from Elizabeth. She also requested the home address so they could keep a record of the grout color should a future owner need to match mortar in the future. What other supplier have you dealt with that would provide this kind of all-around, amazing service? In the world of big-box hardware stores where you can't find a salesperson, much less a knowledgeable expert, it's no surprise that this family-owned business have been in business since 1888. Yeah, that's not a typo. On top of all this, based upon other reviews apparently their prices are very competitive as well. Usually achieving two of the three pillars of a great business transaction (quality, price and service) is typically the best achievable outcome. It is extremely rare to get all three as you do here. Enuf said. Just go there and experience true customer service and value that is SO rare in today's hurried retail climate.

This place is great. Helpful knowledgeable staff and great supply and service. I appreciate the…read moresmall details they help you with. The staff will help you solve problems. Highly recommend.

Locks & builders hardware are their specialty. They have a…read moregood assortment of quality hardware at reasonable prices.

I have a new favorite Menards! Oh no. This could get expensive quickly. I stopped by on my drive…read morehome from a job in Lakeview, caught this beauty out of the corner of my eye about 40 minutes into my home commute. So I thought, "I'll just see what their Garden Area" looks like.... $278 later, I'm happy to give 5 stars! They had everything!!! The pottery section was so well stocked with a bunch of cool ceramic planters on sale. Gorgeous annuals and perennials!! I scored a massive fern as well as pots of lush perennials to add to my little garden. The staff were the best part! This was Friday night after I'm sure everyone has had a long day, yet each person went out of their way to greet me and ask if they could help me find anything! Check out lady was lovely, too. This might become a weekly Friday night mid-commute stop for me. Oh, plenty of parking. The lot wasn't crowded at all.

This Menards was one of my favorite go to supply store , until I met Miguel ( store Manager)…read more I went to get some weed and grass killer , I noticed there was some on sale, when I go to check out , 2 of the bottles was priced wrong , I ask to speak to a manager, to see if they would honor the price , because there was no other price tags on or around the product... After speaking to manager Miguel , he told me he would not honor the price , I was shocked , because this has happen before at this Menards , and the price was honered and price was changed . Miguel did not want to hear what I was saying, and he clearly saw the price on the weed killer ... so I took all my items back and returned them , because I felt discriminated against , and told myself I would not shop at Menards again. Long time Customer

Just a comment about shrinkflation. Purchased a 1-lb box of…read morenails some time ago, finally got around to the project and thought the (sealed) box felt a bit light. Put it on my accurate postal scale. 12.5 ounces in a 1-lb box (which weighs something, too). :-(

You pay full price, fill out a form and the so called rebate is not your money back to you but more…read moreof a store credit that you have to spend at Menards. That, folks, is not a rebate.

09/25/25 - Holy Shite I've driven by this location for decades & never even knew it was here. I…read morestopped by @ Pueblo Nuevo which is about 1/2 block north of Crafty Beavers is @ 4306 N Central for a long overdue visit & meal w/my friend Lulu, only to find that I was too early & they weren't open yet. As I walked I noticed this large lot and went to check it out. Much to my surprise it was a Crafty Beaver Home Center. I knew about the locations on Montrose, Oakton & 1522 Lawerence Ave. Anywho I walked in to check it out

I ordered Keyes for my new car. It took 3 weeks to be delivered and was not called that the Keyes…read morearrived. So when I went to check on my order status I was told needs to make an appointment for the cut the Keyes to match the car. The guy there was talking to me as if I am stupid and told me Shame on me for telling him don't talk to me as stupid. So he canceled my order and refunded me with the money not caring it took 3 weeks for the Keyes to arrive. After I wax refunded I went home and called locksmith who did an excellent job. I will never use crafty beaver again Locksmith showed up in 45 minutes to make the car Keyes where I don't have to wait 3 weeks then make appointment at crafty Beaver

One of their trucks popped rocks from it's vehicle, all over the highway onto several vehicles,…read moreincluding mine. One rock hit so hard it made me close my eyes and duck while driving. I was able to get a picture and contact the company, who are refusing to cover the damage. Wondering if other vehicles were damaged and are experiencing the same issue. Now filing a complaint with the D.O.T. and city, plus contacting my attorney.

Elston Materials was great with communicating, quick, and efficient .. definitely recommend them to…read moreeveryone out there .

On this Christmas Day, with all my family in town, my brand new Thermador range from Ferguson that…read morewas a year late has been ticketed by Centerpoint for gas leaks from 5 out the 6 burners. The oven is also defective. We have had multiple repair visits for the new Thermador microwave, dishwasher, and fridge as well. I miss my GE appliances! Do not do business with Ferguson and the!poorly built appliances they sell.

Part 2 The end of the story:…read moreI ended up calling this store on Cicero to ask if I really am missing a part of my extender. The guy spoke with me was wonderful - he was extremely professional, friendly, and thorough. He found the part in his store and confirmed I had bits missing. I explained what an impossible mistake it was for me since I bought it for our bathroom in Fairbanks and could not simply come back. Since it was their mistake, he offered to ship it to us using next-day air for free. He also explained what I should do for a refund. Everyone I spoke to in the Ferguson family of stores was very nice, but I give these guys a little more credit since he gave me the *correct* answer! :o)