Cancel

    Search

    Stone Crafters Inc.

    2.3 (38 reviews)
    Closed 8:00 am - 5:00 pm

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - Stone Crafters Inc.

    Stone Crafters Inc. Photos

    You might also consider

    Recommended Reviews - Stone Crafters Inc.

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Caulking to hide the large gap created trying to fit this slab ad hoc.

    I worked with Carin for the sale and considering I was signing a contract and making a payment, everything was fine and the team seemed very attentive. However, working with the customer service team, specifically Linda W., was a nightmare. She never called back or returned emails when she said she would and ultimately when we scheduled an onsite visit to my home nearby the showroom, she canceled last minute (after I called to follow up). She rescheduled for the next day (picked the time again) and she never showed up and did not call again. This was almost two weeks ago and I have yet to hear from anyone. My guess is they have no intention of following up on my issues with the installation. Some of the issues were VERY visible seams, large gaps filled with caulking, and corners that were rounded due to having to grind slabs onsite because they didn't fit. I was not told the adjustment would mean that my requested right angles to now be angled. Measuring must be a joke. I included a sample below of some of the adjustments needed to make onsite. DO NOT USE THIS COMPANY!

    missing countertop to the left and missing back splash.
    Joni R.

    I worked with them to do a kitchen remodel and even after 4 months, they couldn't come through with my countertop. They canceled the order, citing that I didn't respond to phone calls, but eventually realized that they were calling the wrong number. They ask everyone to pay in full (no refunds) but then do not install. They have scheduled to come and install three times, but keep moving the date. I'm not sure if they even have the product. I wish I had gone with another company. They do not respond to calls or texts. After 5 months, I am missing part of the countertop and all of the back splash.

    Even though they came out and measured, the sink cutout was way off.

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Orien R.
    120
    11
    0

    6 months ago

    Business owner information

    Photo of Stone Crafters I.

    Stone Crafters I.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Stone Crafters I.

    Stone Crafters I.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Too S.
    5
    133
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kelsie H.
    58
    194
    111

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicole S.
    111
    8
    16

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amanda H.
    247
    96
    53

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ann L.
    28
    36
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    Ask the Community - Stone Crafters Inc.

    Review Highlights - Stone Crafters Inc.

    I had a heart wrenching situation with a crack in the stone after install and Linda's customer service at Stone Crafters went above and beyond.

    Mentioned in 11 reviews

    Read more highlights

    You might also consider

    Ultra Design Center

    Ultra Design Center

    (24 reviews)

    $$$

    Baker, Southwest

    Ultra has the ultimate showroom and carries the highest quality brands. We just completed our new…read morehome. Travis at Ultra was fantastic in demonstrating and educating us on all the lines he carries. He also worked closely with our builder and designer throughout the entire build adjusting our order as our needs changed. It is one stop shopping for high end plumbing fixtures and hardware.

    I've had the pleasure of working closely with the team at the Ultra Design Center, and they are…read moretruly one of the most valuable resources in the Denver design community! Their showroom is beautifully curated and showcases an incredible range of lighting, hardware, and plumbing fixtures. Everything from stunning kitchen faucets and sinks to bath fixtures, shower systems, and some of the most gorgeous decorative hardware. They also offer wellness products like saunas and steam, all under one roof. I incorporated several of Ultra's light fixtures into a showroom I recently designed, and they were absolute standouts. The quality, aesthetic, and pricing are exceptional, and having the ability to see so many of their products installed throughout the IDC building gives designers such a helpful "real-world" perspective. Beyond the product selection, the team is knowledgeable, welcoming, and genuinely hands-on. Whether in the showroom or the warehouse, every experience has been organized, attentive, and incredibly supportive. I highly recommend Ultra Design Center to anyone working in the design or construction space!

    Kitchens On Broadway

    Kitchens On Broadway

    (3 reviews)

    Baker, Southwest

    If you're looking for a kitchen and bath store that will guide you through a remodel with a…read morerealistic budget, timeline, detailed plans, and reliable execution, BEWARE-- this may not be the right fit. We went with Kitchens on Broadway after receiving a glowing recommendation from neighbors who had a great experience. Unfortunately, we later discovered that the designer they worked with had left the company, along with several other senior designers. We skipped doing our own homework and ended up regretting it. We paid a $1,200 design fee, and after six months--only after we had repeatedly asked for our money back--we finally received renderings and a layout that essentially copied a design we had already created ourselves using free online software and had provided to them three months earlier, so this was incredibly disappointing. Since then, we've done our own research and found several other reputable kitchen and bath designers in the Denver area who offer an initial design, budget estimate, and timeline before requiring any payment. Often being able to provide an initial design within 2 weeks. That level of transparency and professionalism made us realize how far off our experience here was. I strongly recommend doing your due diligence as there are better options out there.

    We could not have been more pleased with how our kitchen remodel turned out. Zane was absolutely…read moreamazing to work with. It was like she could read our minds and showed us things that worked perfectly with our vision. She was with us every step of the way from picking out cabinet colors and styles to being at our house for delivery and installation of our countertops. We feel like we got our dream kitchen with this remodel. If you are looking for someone to help you with your kitchen remodel, you can stop looking because you found them. Make sure when you call to ask for Zane!

    A2Z Builders - Full Home Remodel

    A2Z Builders

    (62 reviews)

    Southwest

    We couldn't be happier with the incredible work A2Z Builders did on our home remodel. From start to…read morefinish, their professionalism, communication, and attention to detail exceeded all expectations. One of the standout aspects of working with A2Z Builders was their seamless communication. Using WhatsApp, they kept track of every request, update, and change throughout the project. This made the entire process transparent, organized, and stress-free. Satchel, the Lead Project Manager, was truly the heart of the project. His patience, responsiveness, and empathy made the renovation experience smooth and enjoyable. He was detail-oriented, ensured everything was done correctly, and welcomed changes without hesitation. Satchel's leadership gave us confidence that our home was in the best hands. I'm already recommending Satchel to friends and family for remodeling projects because he's simply amazing! Philipe, another Project Manager, deserves recognition for his dedication to keeping the crew on time and each task running smoothly. His consistent presence onsite ensured that deadlines were met and quality was maintained. Thanks to his oversight, we always knew the project was progressing exactly as planned. He also has a great eye for style and gave us lots of recommendations :) Macy, Lead Designer, brought our vision to life with creativity and expertise. She guided us through the kitchen layout, tile selections, and bathroom accessories, helping us achieve a design that perfectly balanced our different styles. Her eye for detail tied the entire remodel together beautifully--from the kitchen and bathroom to the fireplace and beyond. We wholeheartedly recommend A2Z Builders to anyone considering a renovation--whether small or a full house remodel. Their team is professional, talented, and genuinely cares about their clients. Choosing A2Z Builders was the best decision we made, and we are absolutely thrilled with the results. Satchel, Philipe, and Macy made the experience unforgettable, and we are grateful for their dedication, professionalism and expertise. Also, they were a blast to work with and we can't wait to do more projects with this team in the very near future!

    This project was long and stressful. We signed the contract in March 2025. We had a discussion…read moreabout the expectations about our back yard porch which introduced a change. Then we decided to get a digital rendering of the porch which came out great, but came with a price of over $1k in addition to the initial Estimate which was over 40k. Some time went by and we heard very minimal about the project between March and August. I decided to do a review on yelp to motivate the company to do something with our project. I received a phone call from the PM about how this affects their business. I agreed that I would remove that review and add a review at the end. Our understanding was that there would be quality control and communication weekly along the way however; this was not the case. There were days where the painter and foundation person came when they said they would and other times they didn't. A couple of times I would go out and look and tell the construction worker that the quality was not acceptable. This occurred on more than one occasion. I called the PM to tell him that this was the problem. It got fixed and we ended up with a beautiful porch in Mid November with a total of $45k spent. If you have the time and money to spend to guide this project the exact way that you want then yes, otherwise; I would recommend a different company.

    Colorado Homes and Design - The final product!

    Colorado Homes and Design

    (7 reviews)

    We worked with Gina, Jamin, and Jose to renovate our bathroom and completely redesign and renovate…read moreour kitchen. The planning and design process was smooth. Gina was very helpful and patient as we thought through our options and we appreciated the line by line estimates for both materials and labor, which helped us to prioritize what we wanted done and stay within our budget. The project timeline was 8-12 weeks, and we were very close to that 12 week mark. They order all the materials ahead of time, so there aren't holdups waiting on some small item to arrive. We did move out during construction and the only communication was via a group text thread, which was frustrating at times. We had to ask certain questions multiple times and there was some miscommunication throughout. In the end, the results were amazing. Our kitchen and bathroom both look great, and we are very happy with the results! We have had to reach out about a few small fixes, and most of those things have already been sorted out. We definitely recommend working with CHD!

    I have worked with this company for almost a year and have found them to be very upfront and honest…read morewith the remodeling process as a General Contractor. I have recommended them to multiple family members and friends. If you need help with a remodel you should definitely reach out and see some of their beautiful handiwork! They have done some beautiful work with tile, quartz counter tops, and Kemper Cabinets. When it comes time to remodel my own home I will definitely be using these guys to have the work done.

    Thurston Kitchen - An award winning kitchen by Thurston Kitchen & Bath

    Thurston Kitchen

    (3 reviews)

    Lincoln Park, Southwest

    I worked with Lilly at Thurston on our primary bathroom remodel. The customer service and level of…read morecare Lilly and the Thurston team demonstrated was by far the most exceptional care I have ever experienced ever working with anyone. Lilly came out to inspect the install of our vanity and found several issues with the way my contractor (who was not one of their installers), installed the vanity. She immediately got to work identifying the issues, finding ways to make it right and making sure it was the finished product was up to Thurston's high quality standards. They had one of their own installers come out within a tight deadline to fix things before the countertops were measured. I was blown away by the care they showed on helping fix the issues my contractor created. Additionally, I think Thurston's pricing, selection and design are top quality. Lilly is also a gifted designer and I relayed on her opinion and expertise to help guide my selection. So often times, I find reps at other home stores are just interested in closing deals quickly and moving onto the next client. Not Lilly or the Thurston team. I know this wasn't a huge project for her but she treated my project with the same level of care and detail as someone doing their entire home. I won't go anywhere but Thurston moving forward and will tell all my friends the same. It was really an exceptional experience.

    Save yourself from a money pit and prolonged headache and choose anyone else for your next kitchen…read moredesign. Here is a short list of grievances from our experience going with a full design with Thurston totaling over $60k. 1. They must have a deal with 3rd party contractors, which means you will pay a boatload for counter top install, appliance install, cabinetry install, and glass if you let them choose the installer. These extras cost us an extra $3k and would have been $10k more if I didn't have a competent cabinet installer ready to do the work for 1/5 the price. 2. Our kitchen took 3 counter top slabs to fully cover (yes, very big) but there were ample "scrap" pieces we didn't receive without multiple phone calls and two deliveries to ultimately get the leftovers. We paid for the full slabs and specified we wanted the leftovers for our own projects, yet had to chase this service down. Ultimately, several of the scrap pieces were thrown out so we did not get what we wanted nor paid for. 3. We started design and were told a 6-8 week design and delivery for our kitchen cabinets. The design was very slow in the beginning. We would meet on site and hear nothing until the next week. This caused design to take over 4 weeks, and that was before the cabinetry could be ordered. Thus when the cabinets were orders and came 6 weeks later, we were basically 10 weeks into a process that we felt could easily have been expedited in the beginning. 4. At install, a panel was missing, the vent hood was improperly sized and configured, the design install sheets were poorly labeled, and the measurement for a cabinet was wrong, thus had to be fixed onsite to fit. For the cost of paying Thurston as a general contractor, they sure got a lot wrong and were slow to fix the issues. Also, the vent motor was reordered twice because the first replacement was incorrect, so we went 3 weeks without a vent hood for the stove. 5. Payments were confusing. We were not given clear dates for payment. I don't know many people that have $20-$30k ready for payment, so we were delayed again on ordering cabinets because we had to take several days to get the money available. This was just poor customer service. 6. Lastly, I aired all my grievances listed above and spoke to the manager as well as the regional manager for Thurston. I was given an apology and offered to go get additional scrap from the counter top dealer which I had agreed to. I got no followup after that call and still don't feel I was given any consideration after this lip service.

    Stone Crafters Inc. - kitchenandbath - Updated May 2026

    Loading...
    Loading...
    Loading...