My wife and I first met George and signed a contract with MGD to remodel our kitchen countertop in 2006. MGD's bid was very competitive (not the lowest) among the 7 bids that we received but our consultation with George won us over to MGD over all the others because George was very upfront with us and spent the time explaining all the production tasks and processing stages that's required to accomplish the final product, something other folks just glossed over. In addition, MGD's official bidding document looked extremely professional to us, with itemized cost clearly listed. Four years later when we sold our home, all the potential buyers cited our kitchen as the highlight of the house.
Fast-forwarded to the spring of 2015 when we decided to remodel our new home's kitchen and bath countertop, MGD was again in our search for granite fabricators. This time, we only requested quotes from 3 companies, and MGD was, of course, among them. There was one company which bid was extremely competitive, and I'd say slightly better than MGD's. This company, A+ in BBB ratings, being featured in This Old House mag/tv show, was very much wanting to win our contract and was in constant contact with us trying to win us over, which made me felt very badly and apologetically when I eventually turned it down, because we felt that our experience in dealing with MGD in general and George in particular just steered us back to the place that we're more familiar and comfortable with. In addition, this time, our kitchen design was much more complex than in 2006, and every change that we made to MGD, George had absolutely no problem revising his plan and schedule to meet our request.
And then, the men who actually performed the work, Carlos and Elias, were top-notched professionals. Carlos and Elias are two of the most pleasant people that we've ever met. They are always prompt, on-schedule, neat, and clean up after themselves at the end of the day. Our project spanned 3 days, and Carlos and Elias worked diligently and thoroughly that we never had any sense that they were in any hurry to get things done just so they could go off to another project elsewhere. Not only that, 6 months after the project completed, I noticed some slight shrinkage with the caulking in a couple of our bathrooms. So I contacted MGD asking if perhaps someone could come by to recaulk the area, and a couple days later, Carlos returned the call and came over to reapply the caulk. This made us feel that we absolutely made the right decision in selecting MGD to work our project.
By the way, at the same time that our home was being remodeled, we were also looking to remodel our rental property's kitchen and bath countertop. We again solicit quotes from 3 companies, and MGD was among them. The search for bids that included a couple other companies was just our due diligence to make sure that we cover all facets, and it was a no brainer when we again selected MGD to work this project, to our complete satisfaction when the project completed very timely - timely because we need to rent out the home as soon as we could. Not to brag but when we listed our home for rent afterward, the mention and pictures of our newly remodeled kitchen & bath had us received over 40 calls for showing, and we rented out the home on our 1st day of listing.
Overall, it has been our complete satisfaction and pleasure with MGD and George, Carlos, Elias, Carol, and all the folks who have worked our countertop that spanned 3 projects in 9 years. I have recommended MGD to my brother and a few co-workers who asked for recommendation of countertop fabricators, and I most certainly recommend to everyone else who's looking to remodel his/her countertop to at least include MGD among your consideration. And we certainly will consider MGD if we ever have the need to remodel our next home (if we ever move again) in the future. read more