We did a substantial remodel mid-2019, tearing out a kitchen partition wall for an open floor plan with our living and dining areas, and new wood floor, lighting, stair railings, appliances, countertops, and cabinets (including a new island). We bought our cabinets at Home Clearance Center, with Marcia Yost as our designer. We are delighted with the results, and Marcia was terrific to work with.
When we finally decided to do this after talking about it for years, my wife wanted to get it done before the end of July. An interior designer we were talking with just wasn't as responsive as we wanted. After meeting with Marcia, we decided we didn't need the interior designer. Marcia was extremely prompt and responsive throughout the entire process, producing a 3D computer rendering of our cabinets and island, with price quote, less than a week after our first meeting. I am detail-oriented, and there were a lot of meetings and emails after that to fine-tune the design and specs. Marcia was always very patient and very quick to answer questions or address any issues.
We ended up getting Diamond cabinets on the perimeter walls in cherry wood with a dark ("Grizzly") stain, and an island comprised of Showplace cabinets with a smoky blue paint finish. Marcia was very knowledgeable about both brands and their respective features. My wife knew a lot of what she wanted, but she was very taken with some additional options and features that Marcia showed us. Marcia also came up with some design elements we hadn't thought of, and she suggested several improvements on our own design ideas.
When it came time for on-site measurements, we met in our home with Marcia and our contractor and walked through specific details, making several final adjustments. Marcia understands cabinet installation, and both at that meeting and later she gave some helpful tips to our contractor, who hadn't previously installed frameless (all access) cabinets.
An important measure of how well a business takes care of customers is how they do when something goes awry. There were a few issues with the cabinets as shipped to us by both Diamond and Showplace. Marcia was right on top of it, working with both manufacturers to get the problems taken care of quickly. We felt like she was an advocate on our side, working to make sure we were satisfied.
Our remodel was completed on schedule, and we couldn't be happier. We are pleased to be able to wholeheartedly recommend Marcia and Home Clearance Center without reservation. I'll post some pics of our new kitchen. read more