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    Stivers Ford Lincoln

    2.1 (24 reviews)
    Closed 8:30 am - 6:00 pm
    Updated 1 month ago

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    Toyota of Des Moines - Toyota of Des Moines

    Toyota of Des Moines

    (84 reviews)

    My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

    untrustworthy crooks. they will literally tell you anything to get you to purchase even though…read morecategorically they know it to be untrue. Especially when it comes to warranties. Do not trust anything they sell you and don't pay for anything extra when purchasing a vehicle. I would also highly recommend going to any other Toyota dealer.

    Porsche Des Moines

    Porsche Des Moines

    (1 review)

    Service like the "old days"! Porsche of Des Moines opened like a month ago. Gorgeous everything!…read more I am in Illinois and was looking for a new Cayman GTS 4.0. Closest one to me (and the only in the country spec'd like this) was 300 miles away at this new dealer. Called Kenneth Rice, the Brand Ambassador, and he told me I could have it for sticker, no ADM. There was no crap installed on the car that I was forced to buy which is the normal practice if you get something with no additional markup. He offered to ship it to me but I covered the nose in blue painters tape and drove it home. If I would've had time, I would've had his PPF guy cover the front end. His work looks top notch. Kenneth is a great guy that loves what he does. More importantly, he does everything that he promises, which is very unusual today. He sent me to see Carla Gillotti in finance. She's very nice and low pressure, again, unusual. It was such a great experience. I wanted to help them out, so I agreed to a couple years of prepaid maintenance, stuff that I was gonna pay for anyway at my local Porsche dealer. (I figured I saved at least 10k with the zero mark up) Overall, a fantastic experience, and I cannot recommend them higher. As an old guy, I have purchased approximately 50 cars over my lifetime and I can honestly say this was the best and smoothest transaction I have experienced.

    From the owner: Porsche Des Moines is Iowa's exclusive Porsche Center, offering a premium selection of new and…read morepre-owned Porsche vehicles. Located in West Des Moines and operated by the Woodhouse Auto Family, the dealership delivers a luxury experience with a state-of-the-art showroom, expert service, and personalized customer care. Whether you're exploring the iconic 911 or the all-electric Taycan, Porsche Des Moines is your destination for performance, innovation, and elegance.

    CarMax

    CarMax

    (48 reviews)

    I was in search of a Toyota Highlander Platinum with low miles and found one at a CarMax in…read moreIllinois. After doing my own research on the vehicle, I paid $199 to have it shipped here. The vehicle arrived on time, and I was notified it was ready to test drive. My sales rep was Andrew Nyongi and I can't say enough great things about that young man. He was responsive, caring, thorough, and just a joy to do business with. We test drove the car and it was perfection! A few days later, we arrived to purchase it. The whole process took less than 30 minutes. Best car buying experience we have EVER had! Based on this interaction, I would not hesitate one bit to purchase another vehicle here. The car drives like a dream and we cannot wait to take it on a nice long road trip. I will try to update this review every so often to inform of any issues, or hopefully, no issues at all.

    If you value your time, please don't waste it with this store. I made an appointment to test drive…read morea car, and even arrived 5 minutes early. The sales associate that helped me when my partner and I first walked in was very friendly. They confirmed my appointment and instructed me to sit down and someone would be with me in (this is important), NO TIME at all. My partner and I sat down and I looked around the store, envisioning a great experience. The entire building was clean, well staffed, and bright. I noticed most employees sitting at their desks or speaking to one another, so I thought 'wow, maybe I'll be helped right away!' Oh, how silly this assumption of mine was. Fast forward FORTY MINUTES LATER, several other customers are waiting while employees are chilling in the break room and chatting with each other at their desks. One customer is being helped by another sales associate. Let me remind you, this is 6:30 p.m. on a Thursday night. We ended up leaving at about 6:40 p.m. Why make an appointment when you have to wait nearly an hour to be helped? I'm usually not an unreasonable person. I'm not a Karen, and I understand employees should be allowed downtime. But it's just so frustrating to have to wait for that long when you see the store virtually empty, and you made an appointment.

    Ghaly auto sales

    Ghaly auto sales

    (1 review)

    They are AMAZING! Excellent customer service, extremely personable and professional. I highly…read morerecommend them, it was a pleasure doing business with these gentleman. 10/10!

    From the owner: Specialties At Ghaly Auto Sales & Service, we’re a small,…read morefamily-owned business dedicated to providing our community with affordable cars and reliable automotive care. What sets us apart is that we’re more than just a dealership—we’re your all-in-one destination for everything automotive. We carefully hand-pick our inventory to ensure every vehicle is dependable and priced fairly. Whether you’re buying your first car, upgrading your ride, or finding a family vehicle, we make the process simple, transparent, and pressure-free. Our goal is to match you with the right car at the right price while treating you like family. Beyond sales, we also offer a full-service shop with a wide range of options: body shop and collision repair, routine auto maintenance, oil changes, brake service, and tire sales/installation. Our customers appreciate the convenience of being able to buy, repair, and maintain their car all in one place. As a family-owned business, we understand how important trust is. That’s why we value honesty, fair pricing, and customer care in everything we do. Whether you’re shopping for a car or keeping your current one on the road, you can count on us for quality, transparency, and service that goes the extra mile.

    Bob Brown Chevrolet

    Bob Brown Chevrolet

    (75 reviews)

    Did not have the car that I originally wanted so they moved heaven and earth to get it for me…read more They were great to work with. Will always choose Bob Brown for all my auto needs

    I want to start by saying my service advisor handled the situation very well. My vehicle was not…read morecompleted as promised. He let me know he had "emergency loaners" on hand. I stopped in to pick it up around 3:30 earlier this week. I appreciated his effort to make things right. Unfortunately, my experience at the cashier counter was not as polite. When I came in to pick up the loaner, the cashier (the woman with darker hair whose desk sits against the back wall) was rude. I thanked her for helping get a temporary solution in place. She made a point to tell me that the vehicle had been pulled from another customer to be given to me. Her tone made it seem as though I had demanded to take a car from someone else, which was not the case. I was told I was receiving an "emergency loaner," and I had no knowledge it was originally set aside for anyone else. If there was an internal issue or last-minute adjustment, that is not something a customer should be made to feel guilty about. I understand that end of day situations can be stressful, and I even considered that she may have just been having a bad day. However, speaking down to a customer and placing blame on them for an internal decision is inappropriate. I should have addressed it with a manager while I was there, but I chose to reflect on it first. Again, the advisor's service was excellent, the interaction at the cashier counter, unfortunately, was not. I was hesitant to leave a review as I have never left one before and I would like to believe she was just having a bad day, but I have not yet returned the loaner as my vehicle still is not completed. I should not have left feeling guilty about taking a vehicle that was offered to me and for keeping it longer than expected. It is unfortunate that I felt the need to create an account to leave a review, that's how much this interaction has bothered me. I hope something was lined up for the other customer who is also without a vehicle. I was hoping me taking this would've been an overnight fix.

    Stivers Ford Lincoln - car_dealers - Updated May 2026

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