Respectful, efficient and the team to call when time is running out to get the job done....ASAP....read more

Dawn and her staff were wonderful to work with, and I would highly recommend them. They were…read moreprompt, respectful, very hard-working and did an excellent job. I could not have found better service anywhere. They were extremely careful and were willing to do whatever I asked with a smile. Their price was very reasonable, I will definitely call them again. 10 stars for ASAP Movers.!

I called and gave them what I needed to move and where I was going. The quote and the actual time…read morewas exact. The Movers Omar, Orland, and I forgot the third persons name, Were professional in every aspect. They arrived early worked the entire time and their only break was driving from house to house. As being professional dressed the uniforms where clean and even has they where working would adjust their shirts back into their shorts. They also had a good sense of humor. The new residence has some tight doorways and hallways and they had blankets on the floors and around the doorframes so not to damage anything. I would highly recommend Value Movers and this team of movers. After they where done even though I know what was moved I was still asked to look inside the truck to make sure they did not forget to take something out.

So initially, my experience was pretty good. My truck shows up at 7 o'clock last night got half of…read moremy belongings in the truck and then lo and behold, I find out that my sales rep told me I only needed 515 feet and I needed triple the amount. How does a sales rep get it wrong. The truck drivers asked if I sent the sales rep pictures or a video of my belongings. I said no they didn't ask. He asked for a box count, and then a count all the other miscellaneous items that had to be shrink wrapped and packaged for me. At 10 o'clock at night, I had a shell out more money so they could finish loading up my belongings to move to Arizona. I left the sales rep a message last night and first thing this morning. He does not have the decency to call me back and happened or why it happened. I am hoping somebody from management calls me. I want to understand why this happened. lessons learned if j ever need to move ling distance again.

I used this company a couple of days ago wiith excellent results. It was a difficult move from a 4…read morestory townhouse, two stops and a 2 story final destination. The guys were very professional and polite. They never complained about the difficulty of the job and the extreme heat in Jacksonville. They worked hard the entire 9 hour job! I would highly recommend this company and will use their services in the future.

I am writing this as a public service announcement: Do not hire New Chapters Moving Company. What…read morestarted as a $579 quote turned into a $1,200+ disaster that left my belongings broken, my apartment half-empty, and my storage unit a dangerous mess. 1. Property Damage & Negligence The most devastating part of this move was the complete disregard for my electronics. I provided professional TV boxes with foam corners; instead, they shoved my TVs into two-piece boxes with the screens exposed. Now, both TVs are ruined. One screen is visibly shattered, and neither unit will even power on. They took "professional" equipment and treated it like trash. 2. Price Gouging & Bait-and-Switch This company practices predatory pricing. I was quoted $579. Once they had my items on their truck overnight, the owner demanded $1,260. I felt completely extorted. He offered a measly 10% "discount" when I complained, but the final price was still double the estimate for a job that wasn't even finished. 3. Chronic Unprofessionalism The movers arrived 1.5 hours late and spent the first 30 minutes on the phone with their boss. Despite having a reserved freight elevator and a storage unit only 4 miles away, they moved at a snail's pace. They went "radio silent" for over an hour while I waited for them at the storage facility, later claiming their phones "died." 4. Incomplete Work & Reckless Packing * Abandoned Items: They left numerous boxed-up items sitting right by my apartment door, forcing me to deal with the move myself after paying them over $1,100. * Storage Disaster: They packed my unit so poorly that I can only open the door six inches before items begin falling out. Sentimental items were crushed and broken because they lacked basic stacking skills. 5. Zero Accountability When I sent the owner photos of the damage, he spent 30 minutes on the phone defending his "professionalism" rather than offering a refund for the damaged TVs or the unfinished work. He is a smooth talker who takes no responsibility for his crew's incompetence. I had to hire another company to fix the mess he made. Save your money and your sanity. This company is dishonest, overpriced, and will break your expensive belongings.

We were all set to go with a different company, and with just 5 days notice, we had a crew…read morescheduled for a SUNDAY. This was really amazing to us. The three guys (The three J's) showed up on time after calling an hour ahead to let us know they were on their way. We gave them a quick tour of the house and the foreman did some kind of amazing 3-D Tetris in his head. I was looking periodically to see how they were fitting in all of our weird shaped furniture, garage tools, and different sized and shaped boxes containing 30 years of our lives. The crew used GREAT CARE in the handling of our things. They treated each item like it was a family heirloom. When we got to our new house, they continued to use great care with our doorways, walls, and steps. It was very very impressive. All this for 20% less than the other guys. We were so pleased, we feel like moving again. Okay, maybe NEVER AGAIN, but if we ever do, I hope to use Baymeadows Express Movers again. VERY professional!

I'd give 10 stars if I could! I called this company after an earlier attempt to contact a different…read morecompany, which was likely a franchise. Mike from Baymeadows Express answered my call 15 mins before close of business for the weekend and was very willing to accommodate my request (which was ridiculously short notice, urgent for our timeline). Within 10 mins, Mike returned my call with a plan to support our request. He showed up with his team in the morning and completed our move. We are so very appreciative and happy to support local business! Great customer service, quality and cost!

I was very impressed with 904 Movers from the beginning of setting up an estimate and scheduling my…read moremove, to the prompt timeliness of the movers, and the end payment result. From the get-go, the csr agent was very professional, courteous, friendly, and helpful. Assisted with the logistics of the move. Tim, and his assistant, were both very professional, friendly, and had "can-do" attitudes! I had no problems at all with the moving job. @ the end of the move job, i was worried i was going to be a little short on the monetary end of things, however, the csr/business manager worked out a deal with me to include some coupons to keep the price down and still be able to pay my movers with good tips. Thank you very much!

Movers were friendly! They really took care of my equipment and were quick! Would definitely book…read morethem again.

I wanted to share some feedback on my move. I wasn't going to post online but now that I have moved…read moreout and assessed the damage, I want to share the experience. I have used movers 5 times and this was by far the worst and most expensive job I've ever had done. Overall, The team was very kind, respectful and definitely worked diligently. I am just disappointed in a few things and wanted to share. If I could summarize the experience, the work was done, it just didn't feel like a "professional" job. At this price point, I definitely expected a professional job. A few concerns included: - The 2nd guy arrived 45mins to an hour late. The lead mover said he was in the truck, but I didn't actually see him until 10:00. It's hard to believe he was there. Essentially, one hour was just 1 mover which obviously slowed things down. - The second mover was the family member of the lead mover and he asked me to "take care of him" with an additional tip, etc. He was obviously not a professional mover - which is fine under normal circumstances - but again, at this price point and the size of the job, I expect efficiency and professionalism - I know they had another job after mine that they were late for and didn't expect mine to take as long, but it felt like it was not completed properly. Perhaps if a proper team had arrived, they would have been done on time. - Some furniture was wrapped completely, some partially and some not at all. When we spoke initially, I asked if everything requested would be wrapped and the owner (and lead mover, Bill) confirmed it would. I also asked the lead when he called the day before if I needed to prep anything. He confirmed they would wrap and cover everything I wanted. When checking in throughout the process, some things were done and some were not. Namely, my upholstered items and my mattresses which were my primary concern. Some things were wrapped after they were placed in the storage and some things were wrapped before they left my apartment. Bill and I spoke about some of this throughout the process. I asked Bill if things like my mattress would be covered after they were loaded in. He said they would. I even asked if I needed to go downstairs to purchase mattress covers and he said no, they would cover them at the end. Perhaps I misunderstood as I went back that evening and most of those things were still left uncovered. This is additionally concerning as my mattresses are now in the same unit as my garage items which would subject them to bugs, etc. He saw that I was unhappy and apologized while repeatedly telling me throughout the day, that I "have a lot of stuff". I don't want to hear this over and over when I am paying you for a service. He kept saying he's not used to seeing his customers "not smiling and pleased" - and based on the stellar reviews that were online, i'm sure that's true. Unfortunately, this experience missed the mark. We were at the 7.5 hour mark and I was anxious as I had to pickup my daughter. Also, I honestly didn't want to continue spending this hourly rate to have to redo all the wrapping. However, after going back an hour later with a slightly calmer demeanor, I was really dissatisfied and disappointed. I reached out to the owner and he did send Bill back to fix some things later in the week. I just can't imagine not having enough pride in my work to do it right the first time - and with my directive! I've attached a few photos throughout the process. - the "blanket" photos are of my cal king, sleep number mattress that was placed in the unit. The filling is air so it will collapse as shown, however, I had to ask them to move it between things to stand it up so the hoses wouldn't break. Seems that should have been standard. (It was rectified) Also, it's uncovered besides the partial blanket they used to carry it in. - my sofa and chaise were partially wrapped as you can see. I don't think there is truly any protection from moisture damage or anything - the truck photo shows my entertainment center fully wrapped and blanketed, while my sofa frame sits on the ground completely exposed. As I have moved my items out now, I want to provide additional context to the poor job. I had 3 side by side units and asked them to be organized in an efficient manner with garage items in one unit, boxes in one and furnishings in another. They attempted to load everything in the two units in an effort to "save me money on the storage fees". I did not ask for this. This led to way to many heavy things being stacked a top one another and significant breakage and damage. Again, NOT a professional job at all. The company I hired to move my items out even commented on how poorly organized and damaged things were.

You can't do better than these guys. The price, professionalism, and their focus on customer…read moresatisfaction cannot be beat! You won't be disappointed if you put these guys to work on your move.

I just to give a big shout out to Gary for being professional an on time. I was really frustrated…read morewith putting a few pieces of furniture together so I instantly went to Groupon to see who I could find to help me,well with me being so frustrated I didn't realize it was like after 7pm when calling but, Gary called me right back an really eased my anxiety by telling me that he take care of me.. he did just that. He came he when he said he would an did exactly what he said he would do in a courteous an professional way. I also got a really awesome estimate to get my furniture moved from Clearwater to Jacksonville. Gary is really great an I look forward to working with him an his whole team. I will never use anyone else..Great prices,great service,why go anywhere else!! Thank you Gary!!!

!!!!!!WARNING!!!!!!! DO NOT MOVE WITH THEM!!!! this is the most unprofessional company i have ever…read moredealt with !!!! i ignored the only one star on here because of all the great reviews no she was right !!!!! not only did these ppl reschedule my moving time the day of 3 times and tried to blame it on a customer which is also very unprofessional!!!!! you showed up 4hrs and 30 mins late from the last time we rescheduled for the day of ! i decided to move the day before my birthday and you arrive at 7:45pm that night and when the original time was 9am-12pm! after me and my family got tired of waiting for y'all sorry behinds we moved out what we could which was half in 3 cars there and back ! i was provided with a quote of $300 on the phone then when they showed up at night they came in and whispered to my mother they weren't going to move me and instead of $300 it's $700 for a one bedroom apartment !!!!! didn't even have the balls to tell the person who paid you !!!! DO NOT MOVE WITH THESE PPL THEY ARE SMALL MEN THAT LOOK LIKE THEY CAN BARELY LIFT A DRESSER ! DIDNT BOTHER TO GET OUT THE TRAILER THEY CAME IN TO WORK OR BRING A DOLLY! IVE LEARNED MY LESSON SO TAKE HEED TO THIS WARNING AND NOT BE LIKE ME LOOKING FOR A DEAL OFF GROUPON! EVERYBODY IS GOING TO HEAR ABOUT THIS BS! ZERO STARS !!!!!!!!!NOT REAL MOVERS !!!!SCAM !!!!!

We moved from Jacksonville, Florida to Smyrna, Tennessee with Helping Hands Express. The owner…read moreIsrael Vinson sent the best movers to do the job Jessie & Kolby to help us move out of Florida. They moved us with such ease. They came in and loaded the truck down with our whole house and moved us 10 hours away to our new home In Tennesse. Once they got here they placed all the boxes in the appropriate area of our home and also set up all the beds in the appropriate rooms. I would recommend this moving company to anyone who wants a reputable moving company. Thank you Helping Hands Express For such an Easy move To Tennessee !!! Joanne & Shawn Hersey Smyrna Tennessee

We got a quote for $1125- they charged $1450 moving 2 miles from a small house to a two bedroom…read moreapartment on the bottom floor. This is not the trusted moving company called helping hands on Firestone Rd. Stay away !!!!!