I'd give 10 stars if I could! I called this company after an earlier attempt to contact a different company, which was likely a franchise. Mike from Baymeadows Express answered my call 15 mins before close of business for the weekend and was very willing to accommodate my request (which was ridiculously short notice, urgent for our timeline). Within 10 mins, Mike returned my call with a plan to support our request. He showed up with his team in the morning and completed our move. We are so very appreciative and happy to support local business! Great customer service, quality and cost! read more

Moving really depends ok the guys that are dispatch. I would say one of the guys on the crew really shrink wrap my furniture and made it impossible for anything to happen. I don't like there needed to be better communication between the lead mover advising me as the homeowner as to their schedule breaks and so forth. Office staff communicated well regarding pricing. And equipment with great. Cheaper to move during the week. read more

Response and pricing was good and when I spoke with the gentleman said he could do the original move date or possibly the 2nd move date I mentioned but the next morning got a message he didn't have anything. Open promise that was not accurate. Hope that he can help on the right day for y'all. read more

Great customer service! I called the day of for help moving my stuffs from our moving truck to my 2nd floor apartment. My husband needed the extra hand because well I need to work out more because it was too heavy for me so I was useless to him. Baymeadows movers were very accommodating! Most importantly they were the only movers that answer right away. He gave me a good quote. Reasonably priced. Our mover Alex was outstanding! He was so fast and knowledgeable about how to moved all our items efficiently! We are very thankful we got his help. Great moving company. If you need any moving services I highly recommend them! read more

We were all set to go with a different company, and with just 5 days notice, we had a crew scheduled for a SUNDAY. This was really amazing to us. The three guys (The three J's) showed up on time after calling an hour ahead to let us know they were on their way. We gave them a quick tour of the house and the foreman did some kind of amazing 3-D Tetris in his head. I was looking periodically to see how they were fitting in all of our weird shaped furniture, garage tools, and different sized and shaped boxes containing 30 years of our lives. The crew used GREAT CARE in the handling of our things. They treated each item like it was a family heirloom. When we got to our new house, they continued to use great care with our doorways, walls, and steps. It was very very impressive. All this for 20% less than the other guys. We were so pleased, we feel like moving again. Okay, maybe NEVER AGAIN, but if we ever do, I hope to use Baymeadows Express Movers again. VERY professional! read more

Company did not show up at home for moving estimate on July 3. The appointment was scheduled the day before. Edit- No, your company is mistaken. I have a call log that shows me calling on the 2nd and I put it in my calendar for the 3rd. I also received no such voicemail. read more

Baymeadow's express movers assisted us in our move . Mike and his team were courteous , professional. Handled all our furniture and belongs with care . We will be calling Baymeadow Express movers for our next move . We highly recommend Baymeadow's Express movers. read more

Mike was extremely professional and help set up a last minute move on CHRISTMAS EVE. A rare thing in a city like Jacksonville. The experience was easy and made our customer very happy in the end. Thanks guys! read more

I used Baymeadows Express Movers and they caused me $1889.52 in repairs because they damaged several items moving them including art and furniture. They told me to have the items repaired, that they were very sorry and that they should have packed them differently. Mike told me to have the items repaired and that they would pay the bills. I did as I was directed. When it was time for them to pay the bills, they told me they didn't couldn't pay me because of their insurance problems and that they were also in process in filing bankruptcy. They did not file bankruptcy and refuse to pay me. They will no longer reply to my calls or my lawyers. read more

I Would NEVER Use This Company again... The owner was a jerk and in a hurry. If it wasn't for his helper who was with him, the few things that needed put together would not have. I basically had to do it myself. They are extremely too expensive for the BS... Not to mention they ruined a lot of my furniture!! Do not recommend this company to Anyone!! Only put 1 Star bc I could not submit my review without doing so... 0 STARS is MY RATING!!! read more

Very happy with our movers , they worked very hard for 6 hours straight. Thanks again fellas!

I have used Mike and his moving services on numerous occasions. I have always been satisfied with his service. I highly recommend him for your moves both big and small read more

No one likes moving, but Baymeadows Express made it as painless as possible for our family. Nicole made scheduling easy and even moved up our scheduled start time for me at the last minute. We moved a three-bedroom condo into a four-bedroom house, and the two gentlemen who moved us were professional, careful and FAST. Rates were very reasonable and they tackled disassembly and reassembly of my son's labor-intensive loft bed with ease. I was very impressed with their work and would absolutely call Baymeadows Express again should I move in the future (God forbid). Kudos! read more

I've had Baymeadows Express Movers, move me twice! They are amazing! They are quick, efficient, clean and trustworthy. I recommend them to anyone that I know is moving. Their prices are really reasonable, they show up when they say and they get it done! I'm really thankful to have found such a great company. I will certainly use them in any move I make in the future :) read more

So within the last hour or so the business manager/owner has continued to state that my review and my wife's review is not honest . Which is hilarious because Mike is a LIAR . He keeps stating on my review that this issue has been addressed which is untrue . I have been trying to get in touch with someone for 8 days now . And because my wife posted a review that tells the truth now their reaching out . It shouldn't have taken this long . I budgeted correctly I just didn't expect to be taken advamtCustomer satisfaction is not what this company is worried about , their worried about their image . read more

Baymeadows Express Movers - Conversation with the business manager . Very unprofessional - Movers Near Me - Jacksonville, Florida

I have personally used Baymeadows Express movers on multiple occasions with great satisfaction, as well as many friends and co-workers whom I have recommended. Mike the owner of the company is professional, courteous and does whatever it takes to make sure his customers are satisfied. Each time they have gone above and beyond to make sure items are where I want them and furniture is put together before leaving, even if meant staying well beyond your standard business hours to get the job done. No move will ever be or go completely perfect, things happen, it's moving and no one likes to do it. What matters most is when a company takes accountability and puts the customer first. I can assure you Mike and his team will make the process as smooth and personable as possible! Keep up the great work! We will be calling you in Feb/March to help us move yet again, once construction is completed on our new home being built. read more

Anyone moving knows how stressful it can be, so finding the right movers, with fair prices and reliability are key. If that is what you are looking for, this place is not it. First I was charged above what was their MAXIMUM estimate, next, they showed up for delivery after 8:30PM, AND managed to break a Smart TV that has yet to be replaced. I understand things happen, but there has been minimal communication and I am still waiting to find out how they will reimburse me. Definitely made this stressful time much more stressful. Disappointing. Treat others as you would like to be treated. Simple. read more

Best moving company ever!! They have been moving me back and forth for the past 2 years and I've never trusted a group of people more than the gentlemen at Baymeadows express. They come on time, they are prepared with all the moving essentials that most people forget, and most importantly they are FAST! they even help dissemble and assemble stubborn furniture ... FAST! They are funny, outgoing and get the job done! Will be using again. read more

These guys are the best! Very friendly, prompt and excellent customer service. They made sure to wrap all furniture to ensure nothing was damaged. Prices were very reasonable, better than most I priced. Hands down, best moving company I have ever used. read more

We had a fairly simple one-hour, two-man loading job on the calendar for a Sunday at noon. I asked for a confirmation to be emailed to me, and that never arrived. But the owner told me not to worry. After I repeatedly confirmed the start time as noon on Sunday, I didn't hear from anybody that morning until I checked in a half hour prior. The owner said another job was being finished and I'd be contacted in five minutes. Five minutes came and went. Then another half hour. At this point it was past the noon start time and the loading crew hadn't reached out. So I had to follow up again. (By the way, all this while, they only knew my zip code, and I had to be the one to remind them that they didn't have my address.) Anyway, after a lot of back and forth, only one crew member arrived, at least an hour late and possibly far more (at this point I forget), but because it was a two-person job, and the second crew member didn't show, they couldn't complete the job. So they rescheduled for 7:30am the following morning (Monday). (Mind you, we were on a tight schedule and everything had to be rearranged in my life to make this even feasible.) At 6:30am on Monday morning I got a text from the owner confirming we were set for 7am. (The wrong time, but fine... at this point I just need the job done and I'm done picking nits.) Then five minutes before 7am I get a call from the owner that nobody showed up for work because of the prior day's football game. So we had to scramble to find a replacement company to get the job done a couple hours later, and thank goodness for that. While I absolutely sympathize for the owner that his workers didn't show up for work on either Sunday or Monday, it doesn't change the fact that I was put in an extremely difficult, stressful situation several times over a two-day period, and that this company dropped the ball in a major way. So I can't in good faith recommend this company, given all the stress they put me through. read more

If you want movers who are fast, reliable, and honest do not use Baymeadows Express Movers. All of the reliable movers from early 2018 must be gone. Because this last experience my wife and I had was terrible. We were quoted a very good deal for the first two hours. However, one of the movers kept taking phone calls the whole time and then they took a break and told us they would use their own time for the break. Instead of being honest and sticking to their word they charge me an additional hour. I had one bedroom no reason why it should've taken 3 hours. I paid a portion in cash and the rest on the card. It was so hot and we were very tired from moving the additional boxes that we didn't want them taking because I didn't want to be charged too much . We went over the invoice when the move was over after they left and realized they overcharged us. We reached out and continue to get the run around. I'Ve reached out via phone and text messages . I am being told its going to be taken care of by the owner. 7 days later and still nothing from the owner. They are very unprofessional. We were returning customers and continued to recommend them to people. We will never use them again and I will continue to let people know how unprofessional and untrustworthy this company is. read more

I used them twice. The first time they were about 2 hours late. I was frustrated but when they showed up, they completed the job without any problems. The second time around, they called me half an hour before my morning appointment time and asked if they can move me to the next morning. My move could not be rescheduled as my uhaul was already booked so I told them I needed it done the latest, that evening. They called in a back up crew that appeared later that evening. Loading help was great, and it was even good conversation throughout the process. The problem came when we made the 2 hour drive to our destination, to see our bookcases fell over and smash many items in front, including vintage heirloom items. Why? Because the rope they tied came undone. I wanted a refund since they were the ones to tie the rope. Their response was they are not rope experts and had there been straps provided it probably wouldn't have happened. I'm disappointed because I trusted them to do a good job, they should know how to tie a rope. If they tied it properly my items could have been saved. The take away is always check for yourself that everything is in order because the experts don't always get it right. Also if you book them, they over book customers and there is a good chance they might be late. read more

One of the best and easiest experiences getting movers (and I moved a lot). They were responsive, efficient and courteous. I will absolutely use them again for my next move and will recommend them to anyone rest of the size of the job. read more

I contacted them on very short notice to help my father with a move he needed the next day. They worked with him, arrived early, and helped him resolve a number of issues he needed taken care of before closing on his house. He was thrilled with the level of service and reasonable pricing. We highly recommend them!! read more

We were given a quote. We were given a time. They knew what they had to move. The day came for the move. Then began drawn out back -and- forth communications delaying the appointment time. Many reasons were given for the delays. They gave the impression the movers would still come, but they didn't. Ultimately they cancelled the appointment. We were in a tight time schedule due to a closing, and needed the job done quickly. We were told the movers were delayed on a previous job. Fine, but don't keep saying they'll be there, and then don't show at all. Not professional at all. Not recommended. read more

I have nothing but good things to say about Baymeadows Express Movers. They were quick, very careful with carrying my heavy furniture and were extremely polite during the entire process. Nicole was also great from the get go and she was even able to reschedule my move a few times despite me reaching out at the last minute. My entire move was done within an hour with no issues at all. I will definitely be using their services again in the future! read more

After leaving a review about my unsatisfactory experience they did apologize and offered to compensate the next time I needed their services. I will give them a second chance the next time I need movers due to their efforts! read more

One of the best moving experiences ever thanks to Mike, James, and Jordan. These guys made sure to wrap all art, glass, etc. to ensure no damage and were very friendly/helpful. It did take longer, but in the end, it was worth it to make sure my valuables were taken care of in a professional manner. Just can't say enough great things about these three guys and will definately use them again in the future and recommend them again. Thanks Guys!! read more

I have moved a lot over the past few years and I can honestly say that this company stands above. These guys did a fantastic job moving my belongings from a storage unit up in Jax to my new home 2.5 hours away. They were super efficient and professional. They took the time to wrap all of my furniture and carefully managed and organized the delivery as if it were their own. Nothing was damaged! And the price was super reasonable. I would recommend Baymeadows Express Movers to anyone! Thank you Mike and James (& the other James!). read more

Mike was able to come through for me on short notice for a move. They were efficient and very reasonable price wise. Highly recommend.

Moved my furniture quickly and carefully in short notice and the crew was very nice!

I used them to move my apartment to a new place and they were great. They got there on time and very profesional. I had some furniture that needed to stay, other throw and the ones that needed to be move to the new place and they made sure that everything was as ask. They completed the job in efficient time. Usually I do the move on my own but I am so glad i hire movers. read more

MIke and this team were so accommodating to me and my move in date, as it kept changing. My furniture was very heavy and they moved it without any damage. They are absolutely wonderful and would recommend them to everyone. Very friendly people and very efficient. read more

From start to finish, my experience with Baymeadows was fantastic. We had quite a bit of furniture to move, including antiques. The guys did a great job with handling everything with care very quickly and efficiently, arriving at the time we had discussed, and completing our move all in the same day. They were even able to disassemble and reassemble a couch we had always struggled with moving in a matter of moments and made it look so easy! Thank you to Mike for being such a pleasure to work with up-front and throughout this process, even being one of the guys to help us with moving to our new home. We so much appreciate the entire team who helped with this move. A special thanks to Eddie who was there from start to finish on our move day and had such a great and positive attitude the entire time even after such a long day! read more

They are exceptional when it comes to customer service,budget, and quickness.Mike and Vince were great and for the amount of furniture we needed to move they were in and out in 4 hours including disassemble and reassemble.Also complimentary wrap and padding at no extra charge. Very straight forward and reasonable with prices and one time travel fee. I would definitely recommend them to anyone needing a mover. Mike worked with me as far as scheduling in a short time notice and they are very professional. Can't thank them enough! read more

Worst company ever. Had them move my belongings. They broke several items and then gave me bogus insurance information. After getting a lawyer to help me pursue my claim we discovered that they had closed their office. They don't carry proper insurance and will lie if you ask otherwise. Worst company ever. read more