SCAM! SCAM! SCAM! STAY AWAY AND DO NOT PAY THIS SHADY COMPANY ANY MONEY! YOU WON'T EVER SEE IT AGAIN OR ANY WORK DONE!
This scam started on 11/28/2023 to Present. Up The Gutters owner William Secrest is the definition of a typical scammer taking advantage of people's trust. However, what separates him from the pack is the fact that he is a military veteran who is taking advantage of other fellow vets and unsuspecting people in the community. As a veteran myself, he took advantage of that bond and trust. Despicable to say the least! Here is his scheme: he tells you that he requires a deposit typically one-third to half of the total amount due. In my case, I paid $1,024 promptly when he called me on Tuesday, 11/28/2023 around 3:38pm stating that if I made the deposit before 4:30pm, he would be able to order the materials and start the very next day. Next day came and no one showed up and no explanation why. I had to call him to get an explanation which at the time seemed reasonable. His exact words "we are having some equipment issues." The day he showed up to the house and before he did any work, he said his machine broke down while prepping and that he would have to come back. I did not hear from him for the next two weeks and the only reason I did end up hearing from him is because I reached out again. What kind of business are you running here, Mr. Secrest? Following up with your customers should be second nature especially when you are the one causing the delays. From this point on, it became clear to me that this was not going to get any easier. He would only communicate with me when I reached out only to text me to say and this line, I am sure he used with every one of his victims" I have you scheduled for next week on Wednesday and will get you taken care of". I was extremely patient and gave him the benefit of the doubt only to be fooled repeatedly. He never showed up ever again to my house. The excuses stemmed anywhere from "I got a graduating child and a lot of things related to that taking up a lot of my time; I was out of town and just got back in town; I'm running behind on other larger jobs; the rain is slowing us down, etc." To summarize, the job I paid for never got done and I never got the money refunded. STAY AWAY FROM THIS SHADY COMPANY! He has changed both phone numbers listed for the company and is unreachable. Disgraceful!
I wrote this with the hopes that it will prevent any further scams from this company. read more