They pressure washed my driveway and cleaned my dryer vents. I was 100% satisfied with each service. I Highly recommend this company!!

Poor communication and execution of service. We requested pressure washing house and gutter cleaning. They keep changing the people that we were told were to do the job. They appear to have leadership problems and fail to communicate. We had fair service in the past but that no longer exists. We were given an estimate from Carter, he told us he wanted to do our home and would be coming to do the job. We called the office the morning the job was to be done to confirm the time and wanted to speak with Carter. We were told he was being used for estimates today and a different team would be sent. Last year they had to come back and correct discrepancies. We were hoping this year would be better workers but then they changed everything at the last minute and did not tell us. They are not dependable. It's been less than honest conversation and nothing is as it was told it would be. We canceled the services. We do not recommend this company. read more

my personal and honest review about this company is that they walk through HOA communities that do not allow soliciting, to solicit. Edit to the owners smart A response. so you're telling me if you were camping and you're not looking to make profit for your company, which has a flyer trying to obtain business for profit? You're trying to change the words of what you're actually doing so you can avoid getting in trouble. What do you think definition would hold up in court about what you're doing: Canvassing typically involves non-commercial, door-to-door communication to raise awareness, share information, or gather opinions for political or community causes, usually protected as free speech. Soliciting, by contrast, focuses on commercial activity, such as selling goods, taking orders, or asking for donations/funds. read more

First Coast Home Pros - Home Cleaning Near Me - Jacksonville, Florida

Barry and Michael were awesome, fast efferent, and professional, I have used First coast homes pros for other services, and always happy. i would recommend them to anyone that needs serve that they do read more

Great housekeepers. Always on time and easy to coordinate with when I need to change the time or day of my cleaning. I totally trust trust them in my home. read more

I needed to get my mother's upholstered chair cleaned ASAP and Home pros was able to accommodate and come out the same day. The person I spoke with on the phone understood our situation and truly worked hard and did a deep dive to find someone who could do the job on the same day. That level of customer service was greatly appreciated and needed on my end. Victor was the tech they sent to the home and I cannot praise him enough. Upon his arrival and thorough inspection of the chair to determine the best course of action, my mother had a medical emergency which required 911 to come assist. During that time, Victor was patient, compassionate, and insured that her needs were taken care of first. After her departure via rescue Victor got back to work and did a superb job on the chair. He had a strong attention to detail that was greatly appreciated and valued. Overall, I am so impressed with how the service went from the time that I called to the time the service was completed. Every attention to detail and customer center approach possible was taken. read more

Hired them for a move out & it was subpar. They clearly tried to stretch the time to reach the full hours quoted, including cleaning an appliance I had told them not to and further cleaning an appliance I had put away. Additionally, the broke a set of blinds and offered no discount or fix. They did try to remediate a few things after I called. Overall the price was not worth their work. Would recommend if you're hiring to stay with the home the entire time to ensure proper follow thru. read more

First Coast Home Pros - Home Cleaning Near Me - Jacksonville, Florida

Once again First Coast Home Pros provided an outstanding service. Age and family responsibilities have made a thorough house cleaning a challenge. Things like cleaning baseboards, ceiling fans, light fixtures, inside window sills, etc., are jobs to be done but too challenging for people our age. We retain FCHP to clean a relative's home who passed, in order to get it ready for sale. They did such an outstanding job it was with that house we decided to use it to do the same at our house. Though have two people thorough cleaning our home that took pretty much all day was at a substantial cost, one can now eat off the floor . . . . literally. Missy and Angelina worked non-stop all day. Plus, they are pleasant to have in your home. Nothing is too big a job for them, including cleaning a chandelier that has dozens of small glass pieces to remove and get clean and pendant lights that have clear glass, dish shaped and size reflectors. Once again FCHP has done an outstanding job for us. read more

Terrible experience here. Confirmed with the scheduling person this team can do vinyl siding installation, got a quote, and was all set for appt. Only for handyman to come out here and say they don't do vinyl installation. Incredible stuff. Then the owner had the audacity to say I was in the wrong here. Can't make this stuff up. read more

The First Coast Pros' employees were on time, professional, answered all of our questions and perform quality work.

Hired this agency for home cleaning services. 2 ladies, for two hours. Didnt clean a thing. Most of the time busy on phone. Total waste of time and money. Zero effort. read more

First Coast Home Pros was referred to me by my Realtor and they were amazing. Prompt, kind, respectful, knowledgeable, are just a few words to describe them. Our home is only 6 months old, but our dryer was not drying so well, and after troubleshooting possible issues, we came to the conclusion we needed to have the dryer vent cleaned. So with my Realtor's recommendation, thanks Kim, we scheduled an appointment with First Coast Home Pros. Scheduling was easy, and they even send out informative emails reminding you of your appointment, as well as information on what to expect during the appointment. They called 10 to 15 minutes before the appointment to confirm they were on the way, and arrived early. The best part, they honored my wife's sign at the front door to please remove shoes, and wore shoe covers. As expected, our dryer vent was not very dirty, but they did find a mesh cover at the top of the vent, preventing air flow, which was fully covered. Once removed, they said the air flow dramatically improved. Apparently this is a common item forgotten by home builders. They then advised a once a year cleaning is all we'll need, versus twice a year. They also offer a plethora of other services, so I am very glad to have their number whenever we have any home repair needs. read more

Requested and received a dryer vent quote through text message. Techs were late to arrive, however arrived and performed my service. They were quick and thorough. They only accept cash (if you have exact change)/checks. They process credit cards for an additional $5.00 The very next day, the emails started. Jesus H. Christ, I've been bombarded by emails for all the additional "services" they offer. Good luck unsubscribing, as I've been unable to successfully do so. 4/5. Provide a fake email, plan extra time in your day, and have exact change for a quality service read more

I had First Coast do a move-out cleaning and the team did a fantastic job. Everything was spotless, the floors were great, and the house smelled fresh and new. There was a slight problem with the blinds, but First Coast responded like lightning to resolve the issue. I've used them for window washing (inside and out), duct cleaning, and now for the move-out clean. I cannot recommend them and the members of their teams highly enough. Knowledgeable, professional, pleasant. Maybe not as cheap as your Aunt Mable, but you get what you pay for with First Coast. read more

I have been so happy with the service from First Coast Home Pros. The team is professional, kind and extremely thorough. My house has never been cleaner! I highly recommend you use this company for your home cleaning needs! read more

Contracted to "soft" wash the roof, soffits, and front porch ceiling. Matt & Carter arrived on time [called prior to arrival]. They came prepared. And, after a review of the job expectations, they went right to work. The surrounding shrubbery was protected with a nitrogen rich solution (to counter roof cleaning agent), and even covered in some areas with plastic (where roof gutters were not located). Matt and Carter worked diligently. They were friendly, courteous, knowledgeable, professional, and detailed. The job was completed in about six hours, with no issues. Matt even hand cleaned our skylight covers (he wanted them to be spick and span). Everything looks like new! They made it a pleasure to do business with First Coast Home Pros. read more

We just had our home exterior cleaned by First Coast Home Pros. We are delighted with the results and doubt if anyone can find a team more courteous and professional than these three men. From the time they arrived until the final walk around inspection they were exceptional. As a senior, I also appreciate the awareness they used with COVID PPE. I would highly recommend them. read more

Nice job on chandeliers which had been stored in a garage for over a year. They did them on my balcony. They were filthy with concrete dust. Now they are ready to hang again! I have used this company before for another task. They are prompt, reliable, knowledgeable and efficient. read more

First Coast Home Pros arrived at my house on time and efficiently proceeded to clean windows/sills both inside and out, power wash the exterior of the house including eaves and screened lanai, and power washed the pavered driveway and walk. Very thorough and a job well done. Highly recommend. read more

I thought I was being smart going to Angie's List to find a reliable company to surprise our daughter for Christmas. Our gift was to include a deep cleaning and monthly maintenance. I spoke with Michelle and seems very professional and excited for providing this service. A person went to evaluate the house and we agreed on a price. However, a lizard was left in the sink, walls were not wiped down especially under the bar where scuff marks were located. Blinds were not even dusted in living room. I must say this is an 1100 sq ft home. 3 bedrooms and 2 baths. My grandchildren came home from school and overheard them talking about the state of the house. I contacted this company and notified them only to be stone walled. I was assured the next crew would be better. HA! NOT EVEN. Do Not Use This Company! They charge way too much and do not back their services. Even after I cancelled they still showed up! I spoke at length with Michelle and made it extremely clear that I would not pay for an additional cleaning on 4/10. When email was sent to my daughter she replied stating I thought this was cancelled. read more

Terry and Chase did a fantastic job cleaning our siding, gutters and windows. They were punctual, friendly and professional and went above and beyond to make sure we were satisfied with the work. Communication from both the work team and the office staff was stellar from start to finish. I will definitely be recommending them to friends and coworkers and will call them again for future work! read more

I had 3 services in the fall of 2019 totaling about $1500 over the course of a week. I met with Carolyn for all bids. She was super flexible in scheduling my initial meetings, since she had to visit two properties. FCHP was the most expensive for all services but when I made the decision to hire them, Carolyn was the primary reason as she was personable and professional. And I really appreciated making 1 phone call to get all my cleaning needs cared to. Service 1: post construction cleaning. When the crew arrived, they were very pleasant and got right to work. I left them to do their thing. Upon my return, I found a few places that were missed. Iris promptly cleaned those. I could see dust on the walls and asked if they wiped them, and was told that is not part of the service. For a post construction cleaning... you don't dust the walls?? No, I was told. Twice. I was pretty positive I discussed this very thing with Carolyn, but honestly I had a lot on my plate and couldn't remember 100%. I had to move on since I had a lot to do... appliances were being delivered in the next few hours and our movers where scheduled for the next day. So I got to work hanging window curtains, shower curtains, cabinet/drawer liners, etc. I found more places that were not cleaned or were not cleaned well. The crew only cleaned for about 2 hours, and they should have spent at least another hour (I was told service would take at least 4 hours). Did they make the space better? Yes. Do I feel like I received $450 worth of service? No. Service 2: carpet cleaning. Tech arrived on time and was pleasant. He did a good job, even with a few spots that I knew would be challenging. I can't speak to how long the cleaning lasted or if spots appeared after the cleaning (as will sometimes happen with carpet cleaning) since the new owners took possession just a couple days later. But I thought this service went well. Service 3: move out cleaning. The crew was courteous and arrived on time. LaToya called me later, they broke a light cover. Frustrating, but I do understand things happen and appreciated the honesty. FCHP ultimately bought a new light cover and coordinated install with the new homeowners, so they did make the situation right as far as I'm aware. Overall the crew did a good job. I received a request for feedback/review, I gave them my honest thoughts. Then I received a call from a manager who told me that yes they should have dusted the walls, they internally forgot to note that on the work order, but I should have called and they would have come back to do that. When? Probably the next day. I explained that wouldn't have worked since we moved in the next day. What about all the places I found that were not cleaned at all or not well cleaned? Well, they would have caught those places on their second cleaning, but I didn't schedule that service.... So your lack of cleaning was my fault? Because I didn't spend more money with you? And when would I have scheduled the second cleaning? No, I said, they should have cleaned everything to the best possible on the first cleaning. I should share that Carolyn had literally told me most people don't schedule the second service, since their crews clean so well. And in order to get the "discounted price" for the second cleaning, the appointment had to be completed within 3 days of the first cleaning! I did initially schedule the second service for Monday, but canceled after looking at my schedule, we were moving in the next day (Saturday). There would literally be boxes & furniture piled everywhere... And for the next week, that's exactly how it was, hubby and I barely had a path between a mattress on the floor, bathroom, and front door. FCHP offered me $30 off on a future service. Ridiculous. They finally asked how I could be made happy; my position was I should receive a half refund for the post construction clean, since I rec'd half service. I was told someone else would call me, they made it sound like an owner would call me. A call never came. Instead I received an email stating they would send me a refund check for $70. While they didn't actually say "take it or leave it and get nothing", that's how it felt. So I responded to send the money, which they did and I received a few days later. When I think of how I was treated after providing feedback THEY asked for, I still feel hurt. I wasn't rude or hateful, I was factual. And my request was not unreasonable - I didnt ask for a full refund of every dime, only a part of one single service that clearly wasn't done well. Response: I never DEMANDED $100 for replacement of the light cover... I did not know if the light cover was available & the light cost about $100. I thought the the fastest & easiest thing to do was to replace the light (my quick search did not find a cover for the light) or provide $100 refund. After several days FCHP found the cover & once they did, I allowed them to simply replace it. Never did I demand $100. read more

Just had our dryer vent cleaned today. The employees who came out were so professional and helpful. We have used them in the past for this service. They are always on time and the service was easy to book. The employees were even kind enough to clean our two sola tubes on the roof near the vent, free of charge. I highly recommend this company. They provide a variety of services. We also have a detached garage and in the past it becomes covered with leaves in the fall, so we have arranged for this company to clean off the roof. read more

First Coast Home Pros is my go to company for all things maintenance in my home! They are professional, efficient, and trustworthy. Today, After the duct cleaning, the air smells clean, my husbands coughing and sneezing noticeably less. If you're considering this service give it a shot, you won't be disappointed! read more

Even though it was raining which made me nervous, Josh was very competent as he cleaned each area. And put the waste in bags for lawn debris pickup. read more

we had First Coast home pros clean our windows, and clean our roof. They did a great job and wore masks while inside. They will be coming back to clean our garage floor. We are very satisfied read more

I used First Coast Home Pros to Pressure Wash my house, Clean my Windows and Screen. I found their Staff was very Professional, Courteous, Well Trained, and was very attentive to detail and communication. I will definitely recommend First Coast Home Pros to my Family, Friends, and Neighbors, and will use them again when needed. 5 Stars... read more

Extremely rude. Don't show up when they are supposed to. Do average work and about double the price from other companies. Stay far away will just steal your money.Definitely better companies to work with! read more

Excellent! The carpet looks great, Tom wore his mask the whole time. He was efficient and friendly. I will use First Coast Home Pros again!

Thank you Angelica and Michelle!! Not only do you make my house sparkle and my floors barefoot ready, but you are always happy and professional when you are here. read more

I have used multiple services with First Coast Home pros. I use their monthly house cleaning service which is fantastic. They have the nicest crew and have kept coming even through the Covid crisis. I had Angelica and Cassie come today and my house smells and looks fabulous. They get all the dog hair (I have a black lab) and all the grim my kids leave around (I have two boys!). I also use them to clean my gutters and power wash my house annually. And I also used their dryer vent cleaning service. This company is awesome! read more

I loved the service Angelica and Michelle provided to my family! They are always professional and have done a great job with the upkeep of my home. I would strongly recommend them to current and future clients. read more

It was my intent to hire this company for quite a bit of work (hanging/removing Christmas lights, installing new light/fan fixtures on the patio and in the master bedroom, installing a new chandelier in the foyer, then replacing our large, glass sliding back door with a french door). However, within the first two (2) minutes of my INTRODUCTORY phone call from TANYA ROSS, who mispronounced my name---several times, even AFTER I provided the short spelling "R-E-N-A" ("Yes, 'RUHNAH' ",she insisted.) At that point, I decided NOT to invest any more of my time and definitely not any of my money, in such a company who's frontline representative lacked professionalism and courtesy in such a simple task as pronouncing the potential client's name correctly. I would've appreciated being addressed as Mrs. Smith, but perhaps that too, was difficult. My search continues. P.S. I'll be sure to share this experience with my neighbors and friends. "Word-of-mouth"...still priceless. read more

I had an appointment scheduled for an estimate. I could not be at home that day and time. I called a week in advance to change it. on the phone the date and time was changed but when the appointment time came and went I called inquiring about the missed appointment. there was nothing in their computer about the change. I missed 2 hours of OT to be at home and all I got was a " so sorry" lost any future business of mine. Upgraded review, office manager called apologizing and after reviewing situation explained how a different clients appointment got changed instead of mine. read more

Had First Coast Home Pros clean my roof, gutters and clean my screened enclosure. All I can say is "Wow!" This company really knows how to satisfy their customers. From the friendly staff who took my call to the two gentlemen who serviced my property, everyone was friendly, efficient and professional. First Coast also offers free estimates without the intimidation of having to close a sale on the spot and I appreciated that. The workers, Jeremy and Bryan, worked in tandem to complete the job quickly and efficiently, leaving my house and screen (which was covered in pesky pine needles) immaculate, all while maintaining a great attitude in the scorching sun. Now that's dedication! First Coast, you rock! read more

After a mess left on windows by people that sealed the brick on our home, we thought our only option was to replace the glass. Window cleaners were unable to remove the spots left from the over spray. Because we have Pella windows, which are casement windows that cannot just have the glass replaced, we got an estimate from Pella to replace the casements for a $28,000 price. This was just for the back of our home. I did some research thinking there must be some sort of polishing that could be done. First Coast Home Pros popped up which excited me as we have used the company for other projects and they are first class. The rep, Evan, came to look at our mess and did a test area on 2 different windows with unbelievable good results. Ben, who came to do the project was great. He was prompt and did a great job....at a small fraction of the Pella quote. Highly recommend this company for any of the services they offer. read more

The initial emails and the scheduling were informative, but that is where the professionalism stopped. The estimator no showed the free estimate. No courtesy calls or confirmation of a cancellation. Shocker. I had to send multiple emails to find out why. I was told there was a miscommunication - they thought I cancelled my appointment (that I just made on Friday!!!). No excuses for that one. So glad the red flags went up before I invited them into my condo. Seek other cleaning companies. read more

I've used First Coast Home Pros for multiple Detail Cleanings & have always been extremely satisfied! Finally starting up a regular Bi-Weekly schedule with them now because I have always found them to have been very professional, very thorough, & have high standards of cleanliness. Very happy to give my money to a local, quality business & I always recommend them. read more

I would like to recommend First Coast Home Pros! Their prices are very competitive, but the most important aspect is they showed up on time and confirmed my appointment prior to the schedule install, unlike other screen repair companies. I had my back porch re-screened and kick plates put in, the installers were extremely professional. Screens and kick plates look amazing! They left the work area so clean you would have never know they were there. Don't waste your time and patience with another screen repair company. Just like First Coast Home Pros website says "You will not wait weeks". I will be recommending your company to all my friends and family! Keep up the great work and thank you so much! read more

Such great and friendly service! They worked around my schedule and made an appointment the next day to clean my air ducts. They were quick and efficient and cleaned up after themselves. Will definitely use them again! read more