I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.

Forewarning: this review is strictly about a storage unit. If you decide to interpret it any other…read moreway, that's on your conscious, not mine. To save time, Atlantic Self Storage will take the apt abbreviation (ASS). ASS caters to all of your storage needs. ASS houses small units and large units. Units of all shapes and sizes, in fact. This ASS, in particular, is entirely indoors and provides 24-hour access. ASS even offers online payment. Where else you gonna find an ASS like that?! I kid, I kid. The owners are a husband and wife duo that care about their tenants. Genuinely, they looked out for my best interests. In a day in age where storage units can be an utter pain in the ass, it's nice to find a place that doesn't complicate my life.

They were very helpful getting me into an easy spot in a stressful situation. Very pleased with the…read morecostumer service!

I am very happy with my units Richard calls me every month to remind me its that time for rental…read moredue and I really appreciate him, he is a super nice man with a super great personality I think that is what makes this business my favorite.

From the owner: Atlantic Self Storage on Mayport Road, near Mayport Naval Station and Atlantic Village, offers a…read morevariety of storage solutions for your needs. Whether for military, business, or personal use, we have the right space for you, with a 10% military discount. Our facility boasts easy drive-up access, online payment options, and resident managers to ensure convenience and security. Features include drive-up access, AutoPay, and ground-level units for hassle-free loading. Unsure about the size? Our unit size guide can help. For over 40 years, we've served the Mayport community, not just with storage solutions but also by supporting local charities. Ready to declutter? Visit us, call, or rent online at Atlantic Self Storage.

I've rented a 10x7 spot at Extra Space Storage for a little over a year now. Have to say that when…read moreI originally applied, I was caught off guard and thought the monthly rental amount was pretty high. But to that, upon inspection of the unit I would be assigned to, it was clear this business took very good care of the facility in both maintenance and cleanliness. Not only that, but the former assistant, now manager, Brittany, was amazing from the beginning! While assigning my space, she negotiated a fair deal for my space. This support has aided me on two other occasions thus helping me financially to be able continue renting space here, which I strongly wished to do. The ease of getting our things in and out of our spaces is solid - no issues here. Elevators and carts are available on both ends of the interior of the facility. Extra Space Storage has a wide variety of sizes in various space availability. These include, 5x5, 5x10, 10x7, 10x10, 10x20, 10x25, and 10x40. The 10x40 spaces are outside the facility and more than adequate size-wise to house RVs. This is an excellent business! I greatly appreciate the service and enthusiasm for the customer here. Their flexibility to aid their renters at times is highly appreciated too. Having great support from a stellar manager like Brittany always turns my visits here to a very enjoyable experience. I highly recommend Extra Space Storage!

The new manager Melissa is very courteous and professional! I am very happy using Extra Space…read moreStorage.

Kim was a great help to me im so glad she was there to help me pick out the right unit and the…read moreright price. Thank you kim for all your help.

The facility is clean. The employees are nice and responsive. The rent goes up every few months. I…read morestarted with a 7x8 for just at $113 a month a year ago - May 1st it goes up to $217 Freakin' really??? For this tiny odd shaped got a huge ass pipe in it? Run like hell in the other direction - look elsewhere.

Janice and Courtney were very chill and helpful. Did their best to help me and explained everything…read morein simple terms. Helped me get a better deal than what I saw online

I've been at this storage facility for. A few months now and I greatly appreciated how easy the…read moresignup process was. They were very transparent with pricing and getting me into my unit. I like the security and the gates they have on property. You also can only access your floor with your code so you won't have randos walking around. You also didn't have to pay for a lock and got a bunch of free goodies (pictured). We'll see how long I end up using them and will update if when my time for termination comes how the closing process is.

Run just as fast as you can, as the previous reviewers have said. The place is infested with…read morehomeless and the staff is worse. The office is very dark and smells of marijuana. The blinds are all closed and the front desk manager could not be anymore inefficient if he tried. Everything is slow. In fact, I also reviewed them on Google the first reply as a pat answer call the store yeah, good luck with that. I left several messages. None of them were returned. Finally, the owner allegedly saw the reviews and called after we discussed it back-and-forth. She offered her condolences for that matter, and that was it. I wasn't asking for a refund however, the service I received was pour it best if it was a restaurant they would've refunded my meal. Fortunately, for me, I was only there for 6 to 8 weeks and the contract was not fully explained verbally. Again, just my two cents worth read the reviews carefully check the location drive by it at night and see what it looks like. It's not safe. Good luck to all. I understand, it's my job to know the rules.Again, just my two cents worth read the reviews carefully check the location drive by it at night and see what it looks like. It's not safe. Good luck to all. if there was -5 stars, they would've received that rating

I would give a 0 if possible. Worst experience ever. The worker Susan was rude and…read moreunprofessional. She lied, overcharged me by almost 100 dollars then threw the paperwork work at me in front of other customers. Everyone was appalled. I would not recommend please find another place.

I have been fighting with Ashland Self Storage in Atlantic Beach since January of 2024 over a…read morerental charge that occurred as a result of their not stopping auto-payment when I advised them of my move out well in advance of moving. I WALKED INTO THE FACILITY AND SPOKE WITH THE STAFF directly and scheduled my move out. The parent company has refused for close to a year to refund my money or even a pro-rated amount of it. Instead they continue to push back. I will not be using this facility again EVER. More of my time and their time greater than the amount in question has been spent, just so that they can have the last word. I've started using Extra Space. Much nicer and cleaner facilities and less cost. Check them out.

Sometimes it's hard to fit all your skeletons in your closet and you need a little extra room (or…read morea few less skeletons.) Unfortunately, there are some things you just can't get rid of, so you can drop off your baggage here and walk away. Atlantic Storage can't make that thing that you did that you wish you'd never done go away (of course I mean all those coats that you HAD to have), but they can take them out of site and out of mind until you can rejustify why you bought them in the first place. There are attendants on-site until 7pm daily, but the major advantage over other options in the area is that you can access your unit 24/7 with a pin code. Atlantic Storage is a little on the pricey side, but all units are interior, air tight and air conditioned which is a must in Florida whether you're storing skeletons, winter clothes or both.

I love this facility and the store manager Bonnie! I've been using this facility for going on 3…read moreyears now and I've had nothing but positive experiences here. First off, the facility is always clean with working equipment with staff ready at hand. Second, with my job I get a lot of work deliveries and Bonnie always goes out of her way to let me know when packages arrive which is a huge help on my end. Couldn't be more grateful for a better storage unit facility and management team. Thanks for all you do for me Bonnie!

With 44 locations in Jacksonville alone, Atlantic Self Storage is one beast of a storage company…read more Still, their facilities and customer service have always had a "mom and pop" feel to me. Every location is accessible to unit owners 24 hours a day, 7 days a week, and a facilities manager lives on site. I've had different units at this location over the past year and have been extremely satisfied with the service and safety I've received. About six months ago, I needed to downsize to a smaller unit and the owner, Mary, mapped out the best days for me to do it so I'd save the most money. Very honest lady! Storage Units just naturally seem like a hassle and pain, but I've been pleasantly surprised by my experience with this company.

Good space and competitive pricing for Ponte Vedra area. Fast responsive service over time…read more Occasional gate issues but that goes with it.

This facility does monthly maintains on the AC units and bug controlled. The customer service is…read moreoutstanding. The manager lives on site they have never had a problem with theft. I would never store my personal belongings anywhere else. This is the best storage facility in Ponte Vedra.