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    Wrap It Up Movers

    5.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

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    1 year ago

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    Jaguar Moving

    Jaguar Moving

    3.5
    (136 reviews)

    I can no longer recommend Jaguar moving. I had used them multiple times in prior years going from…read moreapartment to apartment, usually taking 4, maybe 5 hours for two guys. I made my hopefully final move into a house and scheduled them for 9am. I called around 9:20 to find out where they were, no one had contacted me. Said there was a personal emergency and it would be 10:30. 11 rolls around, still nothing. I call again because they are not keeping me updated, they finally arrive around 11:30. It took over six and a half hours, constant complaints of how a third guy wasn't sent, they didn't wrap anything other than my tv, and actually broke off some of the brick on my steps at my new place for how rough they were being with my belongings. And after all that.... A 5% discount. Please do not use Jaguar moving. You and your furniture deserve much better.

    I scheduled Jaguar Moving to move some brand-new, boxed appliances. The movers picked up the…read moreappliances and met us at the drop-off site. When they were unloading the truck, they mentioned that they did not have the proper dollies to move the heavy appliances. We were never told that or given the option to stop the move before it started. They proceeded to attempt to move one of the appliances. It fell crashing to the ground from the truck. The movers would not write the damage on an invoice. I was asked to pay for the move, and instructed the agent that I did not authorize the charge but wanted to speak to a supervisor. The agent said he would have a supervisor call me. Instead, they charged the card 10 minutes later, and no one called. I STRONGLY RECOMMEND YOU DO NOT WORK WITH THIS SHADY COMPANY!

    New Chapters Moving

    New Chapters Moving

    4.0
    (12 reviews)

    I used this company a couple of days ago wiith excellent results. It was a difficult move from a 4…read morestory townhouse, two stops and a 2 story final destination. The guys were very professional and polite. They never complained about the difficulty of the job and the extreme heat in Jacksonville. They worked hard the entire 9 hour job! I would highly recommend this company and will use their services in the future.

    I am writing this as a public service announcement: Do not hire New Chapters Moving Company. What…read morestarted as a $579 quote turned into a $1,200+ disaster that left my belongings broken, my apartment half-empty, and my storage unit a dangerous mess. 1. Property Damage & Negligence The most devastating part of this move was the complete disregard for my electronics. I provided professional TV boxes with foam corners; instead, they shoved my TVs into two-piece boxes with the screens exposed. Now, both TVs are ruined. One screen is visibly shattered, and neither unit will even power on. They took "professional" equipment and treated it like trash. 2. Price Gouging & Bait-and-Switch This company practices predatory pricing. I was quoted $579. Once they had my items on their truck overnight, the owner demanded $1,260. I felt completely extorted. He offered a measly 10% "discount" when I complained, but the final price was still double the estimate for a job that wasn't even finished. 3. Chronic Unprofessionalism The movers arrived 1.5 hours late and spent the first 30 minutes on the phone with their boss. Despite having a reserved freight elevator and a storage unit only 4 miles away, they moved at a snail's pace. They went "radio silent" for over an hour while I waited for them at the storage facility, later claiming their phones "died." 4. Incomplete Work & Reckless Packing * Abandoned Items: They left numerous boxed-up items sitting right by my apartment door, forcing me to deal with the move myself after paying them over $1,100. * Storage Disaster: They packed my unit so poorly that I can only open the door six inches before items begin falling out. Sentimental items were crushed and broken because they lacked basic stacking skills. 5. Zero Accountability When I sent the owner photos of the damage, he spent 30 minutes on the phone defending his "professionalism" rather than offering a refund for the damaged TVs or the unfinished work. He is a smooth talker who takes no responsibility for his crew's incompetence. I had to hire another company to fix the mess he made. Save your money and your sanity. This company is dishonest, overpriced, and will break your expensive belongings.

    Wrap It Up Movers - movers - Updated August 2026

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