I turned my equipment in on Feb. 13, 2026. They are still billing me for service up to May 2. 2026…read more I was not told at the office that I needed to call an (888) number to cancel the service. I can't reach anyone to resolve this issue. When I call I am told there is nothing they can do to help me.

A representative from Optimum rang the doorbells in our neighborhood at around 7 p.m trying to sell…read moretheir service. How insensitive. This was in a senior living community, and solicitation is not permitted without approval from the administration---which they would not get. We won't ever be interested in this company.

Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

Well, perhaps Dr. Jekyll will show soon. Must state this is a business prone to complaints. I…read morecalled Jim's regarding a almost new Yamaha amp repair. Jim? found very personable. Mentioned I'm wheelchair bound now. Before I could speak he offered to meet me at my vehicle and he'd take it in. BTW..these amps have a bit of unbalanced weight on them. I feel I have an amigo in case I got a rare Yamaha bad apple. If it happens again I will demand a new one from Yamaha. Nice to have his shop doing the work. Jim doesn't want a return, Yamaha doesn't want a return, nor do I. BTW Yamaha doesn't hand out warranty service contracts on a whim. Somebody there has some serious talento. Feel it's a shame more folks with good experiences don't post. Do you know how great it is having a service like this in Springfield? BTW.....sent a Teac Cassette Deck in for a factory re-do oil/belts in California. 80 bucks to ship one way. 289.00 for service..... Unit failed within 3 weeks....Garage door guys two hours charge 30 minutes there and millage....sounds like Jim's cheap. One last thing, been in good to great audio for 50 years. You pay for what you get, and it aint cheap to have great sound. Unless an audiophile relative passes on.

I have been trying to get my stereo back from this place for over two months. I went there during…read morebusiness hours and the place was locked up tight. No message on the door. Have called several times and it goes nowhere. Emailed them as well. Anyone know what is going on or how to contact them?

Pat did a fantastic job answering my questions and putting together a great system that fit my…read morebudget. I will use this company from now on for all my home theater needs. No more Geek Squad for me!

From the owner: Home Video Satellite has been serving Springfield and the Ozarks area for 33 years with outstanding…read morecustomer service. We provide a full array of top quality audio and video products Including the very best in satellite TV with DIRECTV. The value and service you receive at Home Video Satellite is always going to be beyond your expectations. Call us today to get your DIRECTV system installed by one of our local experienced professionals.

One question, will it ever end? Problems problems problems…read moresense day one. When you talk to CenturyLink I find no problems at all. They should be ashamed of charging customer's full price and not providing the power you pay for.

Brightspeed took over CenturyLink and since then my service in the Reeds Spring area is absolutely…read morehorrible. In the last 4 months my internet has been down 3 times. When you call for help at night it's the same run around and NO HELP. Then it takes from 3-7 days to get a tech to come check it out. The techs are so nice and fo their best to fix it but then it goes down again. Be smart and DO NOT USE BRIGHTSPEED AS YOUR INTERNET SERVICE for mine is down again in a little over 2 weeks. TMOBILE internet hete I come in the morning. Brightspeed can come get there modem since I hardly get to use their horrible internet service

On Monday, March 16, 2026, I went to Optimum in Branson Landing, because I had an issue with my…read morephone, after having installed some weather apps on my Android phone. I met with Austin and explained the issues I was having. He took my phone a d immediately knew what the problem was. He was able to fix the problem right away. He then showed me what I had done wrong and showed how to avoid the problem in the future. This is my third encounter with Austin. He has always been very helpful and pleasant, and takes the time to explain things. Thank Austin!!!!!​

Austin was very Good & Friendly. Knows what he's doing & helpful. For all the work he had to do to…read moreget us set up was great. I can always call him to help us. I would recommend him to anyone.

Nice set up inside. TV's a bit pricey but they do installs and you and buy smokers there too!…read more they do television repairs and if you don't like the repair price, you pay $25.00 disposal fee. That's an amazing deal right there!! Friendly help just wasnt into all that upsell stuff regarding 4k 8k blah blah blah...all that stuff is nonsense marketing lies....not just here!!! The smokers are really nice though! Quality all the way!

Had money to spend but they weren't interested. Inquired with owner over phone about an outdoor…read moreprojector system. Guy made me feel like an idiot for calling. Made some analogy that it's like I'm calling for tires and they need be round. They have been around for a while but won't get recommendations from me. Spent my money elsewhere , ended up buying a Samsung terrace online.