We just purchased a new sofa and recliner from FFO in Mountain Home, Ar. Blake was so…read moreknowledgeable, answered all our questions, and made us feel like we were long lost friends. What a great experience!! We definitely recommend FFO in Mountain Home for all your furniture needs!!

From start to finish ,and amazing journey. No sales people following your every move. I indicated…read morea couch, the young lady pointed out exactly what we were looking for. No pressure. Quality of the furniture is superior. We've made 3 purchases , (if it were up to me) it would be my entire house full of their goods. And not forgetting the gentlemen that delivers. Great team from start to finish.

Best furniture store in Arkansas!!! They knew I was waiting on a sofa and called the minute they…read moregot it! Even scheduled the delivery the next day because they knew I was having a party and really needed it. Their customer service is exceptional! I highly recommend them for all your furniture needs!!!

Sleepmart salesman Josh Wyble is great at his job; knowledgeable about mattresses and beds - as…read morewell as quick and easy to deal with! We've bought 2 mattresses from him over the past few years, and both experiences were 5-star!

What a great experience... Josh was awesome! He was patient, explained the differences between all…read moretheir mattresses. We were there quite a while until we finally made a decision on a mattress and Josh helped us the whole time. We highly recommend this store!!! THE BEST SERVICE!!!

My mother-in-law recently bought a sectional and a chair at the Mountain Home location. The…read moresectional was not in stock and had to be ordered. She was asked to pay for it before she got to see it. She didn't see it until it was delivered to her house. After the delivery people left, she noticed that the back of the sectional pieces were not level with each other and that the seams on the front weren't level from one piece to the next. She called to see what could be done about this. Some people came to her house and said that the pieces were assembled correctly and that there wasn't anything that they themselves could do about the issue. She was asked to take some pictures and send them in. Those pictures apparently were sent to some higher-ups somewhere. I don't know where. After several days, she got a response that there was nothing they were willing to do about the issues with her furniture. They won't let her return the sectional. They won't give her a discount. So, BUYER BEWARE!!! If you do choose to darken their doors, I would suggest you make sure you get to see what you're buying before you pay for it. Another thing to be aware of is the way their warranties are structured. She agreed on purchasing a warranty thinking there would be one charge for the sectional and one charge for the chair. The sectional is five pieces and they charged her five times for that and once for the sectional. That probably is in writing somewhere but seems a little sketchy to me. We have been customers of Hanks in the past but in the future, we will take our money somewhere else.

I would give this place 0 stars if I could. I just moved on December 1st and needed new furniture…read morefor my home. This was one of the first places I checked, and I found a bedbug on one of their couches. Not a baby, this was an adult that had just fed. I had never even seen a bedbug before but I googled a picture right there in the store because bugs freak me the hell out and it was identical to the photos. I seriously don't understand how a furniture store can even stay in business if they have bedbugs. Do not go here!

Shady business practices. Instead of sending a reminder about ur time being almost up for same as…read morecash, they automatically enroll you in a 15 month payment plan which makes you pay double on top of what you have already paid on it. I was $100 shy of having it paid off but the 4 months ran out, and now my recliner is gonna cost an additional$700 on top of the $598 I've already paid on it. I'll never do business there again.

Horrible customer service. Manager will embarrass you and insult you in front of other customers…read moreand refuses to offer any assistance in resolving problems. Complaining to the District Manager results in nothing more than lip service. Will never set foot in that store again as long as I live.

The service we received from the cashier was HORRIBLE! First my son were standing in line this…read morecashier who was short Burnett with glasses. Was checking out another customer that customer was paying for his stuff. The cashier speaks up and says to my son and I there's no waiting on 1. So I tell my son to go to 1 and check out his stuff as I already had my stuff on the belt at register 2. The cashier gets really huffy and becomes very hateful. She starts ringing up my stuff. I had some pillows that were a 2 pack. The cashier picks them up opens the bag and scans both pillows. I nicely pointed out that it was a 2 pack. She loudly and hatefully says well there's no barcode on the bag what do you want me to do! How much are they supposed to be! By this time the other cashier came over and told her she only had to scan one pillow. So the cashier checking out my stuff. Hatefuly slams around the rest of my purchases. It was a very unpleasant experience and I will never shop at this store again!

You're cashier Grace was and always is helpful and always pleasant. Just thought you should know.read more

This was a great Home Depot. We arrived in the evening on a Sunday and found a fairly empty parking…read morelot. Inside we saw employees, but few other customers. It was like having the store to ourselves. The garden department had lovely flowers and all the landscaping supplies we needed. The fixtures department gave us terrific choices for our bathroom and kitchen faucets. We found great brand choices. We easily found the mold-resistant sheet rock we wanted, despite the layout of this store being a bit different from our home base. For this trip, rather than using a standard shopping cart, we used one of the flat carts. When it began to overflow, we found a family of them parked in row closely nearby. It was so easy! We were approached by two different associates offering help, which was appreciated. When we checked out, the employee at the register was friendly and engaging. I'm glad we found this location!