Sleepmart salesman Josh Wyble is great at his job; knowledgeable about mattresses and beds - as…read morewell as quick and easy to deal with! We've bought 2 mattresses from him over the past few years, and both experiences were 5-star!

What a great experience... Josh was awesome! He was patient, explained the differences between all…read moretheir mattresses. We were there quite a while until we finally made a decision on a mattress and Josh helped us the whole time. We highly recommend this store!!! THE BEST SERVICE!!!

My mother-in-law recently bought a sectional and a chair at the Mountain Home location. The…read moresectional was not in stock and had to be ordered. She was asked to pay for it before she got to see it. She didn't see it until it was delivered to her house. After the delivery people left, she noticed that the back of the sectional pieces were not level with each other and that the seams on the front weren't level from one piece to the next. She called to see what could be done about this. Some people came to her house and said that the pieces were assembled correctly and that there wasn't anything that they themselves could do about the issue. She was asked to take some pictures and send them in. Those pictures apparently were sent to some higher-ups somewhere. I don't know where. After several days, she got a response that there was nothing they were willing to do about the issues with her furniture. They won't let her return the sectional. They won't give her a discount. So, BUYER BEWARE!!! If you do choose to darken their doors, I would suggest you make sure you get to see what you're buying before you pay for it. Another thing to be aware of is the way their warranties are structured. She agreed on purchasing a warranty thinking there would be one charge for the sectional and one charge for the chair. The sectional is five pieces and they charged her five times for that and once for the sectional. That probably is in writing somewhere but seems a little sketchy to me. We have been customers of Hanks in the past but in the future, we will take our money somewhere else.

Trying to find out how to resolve an issue with my bed that was too high due to the box spring I…read morepurchased with the bed, I finally found Harness Mattress. They couldn't have been more helpful. I was given all the information I needed to choose what to use as a base for my bed. The price was right and it was delivered and my old one removed. Now my bed is just right!!

Home town family owned business. Friendly and accommodating. Show room is primative at best…read more Horrible obscure location. Seem to make a good product. Products are NOT inexpensive. I expected their items to be a bit more competitively priced since they have cut out the middle man. I suspect they are carrying too many family members on the payroll. I am more than satisfied with the mattress we bought from them.

From start to finish ,and amazing journey. No sales people following your every move. I indicated…read morea couch, the young lady pointed out exactly what we were looking for. No pressure. Quality of the furniture is superior. We've made 3 purchases , (if it were up to me) it would be my entire house full of their goods. And not forgetting the gentlemen that delivers. Great team from start to finish.

Best furniture store in Arkansas!!! They knew I was waiting on a sofa and called the minute they…read moregot it! Even scheduled the delivery the next day because they knew I was having a party and really needed it. Their customer service is exceptional! I highly recommend them for all your furniture needs!!!

Having shopped all over the place trying to find the right set of bedroom furniture along with an…read moreappropriate mattress we put owner Derek Neill through the wringer multiple visits to make sure we were making the right buying decision. Can we tell you we did? Yes Yes Yes! From the initial purchase to the on time delivery with care and consideration of our new home, they not only have integrity they have the best prices around bar none! We highly recommend them for your next furniture purchase!

Awesome service, selection, and value…read more They take care of you during and after the sale. I had a great experience.

We had an amazing experience at BoxDrop Mattress in Mountain View. I went with my mom to get her a…read moremattress and the owners were so helpful. They were patient when she laid down on every mattress, finding the right one for her bad back. There were so many options, price points and they were willing to deliver it the same day! We highly recommend them and will go back when we need to get our mattress!

I would give this place 0 stars if I could. I just moved on December 1st and needed new furniture…read morefor my home. This was one of the first places I checked, and I found a bedbug on one of their couches. Not a baby, this was an adult that had just fed. I had never even seen a bedbug before but I googled a picture right there in the store because bugs freak me the hell out and it was identical to the photos. I seriously don't understand how a furniture store can even stay in business if they have bedbugs. Do not go here!

Shady business practices. Instead of sending a reminder about ur time being almost up for same as…read morecash, they automatically enroll you in a 15 month payment plan which makes you pay double on top of what you have already paid on it. I was $100 shy of having it paid off but the 4 months ran out, and now my recliner is gonna cost an additional$700 on top of the $598 I've already paid on it. I'll never do business there again.