Sleepmart salesman Josh Wyble is great at his job; knowledgeable about mattresses and beds - as…read morewell as quick and easy to deal with! We've bought 2 mattresses from him over the past few years, and both experiences were 5-star!

What a great experience... Josh was awesome! He was patient, explained the differences between all…read moretheir mattresses. We were there quite a while until we finally made a decision on a mattress and Josh helped us the whole time. We highly recommend this store!!! THE BEST SERVICE!!!

Friendly professional and great products . The staff is knowledgeable and very helpful and I…read moreappreciate it very much

From start to finish ,and amazing journey. No sales people following your every move. I indicated…read morea couch, the young lady pointed out exactly what we were looking for. No pressure. Quality of the furniture is superior. We've made 3 purchases , (if it were up to me) it would be my entire house full of their goods. And not forgetting the gentlemen that delivers. Great team from start to finish.

Trying to find out how to resolve an issue with my bed that was too high due to the box spring I…read morepurchased with the bed, I finally found Harness Mattress. They couldn't have been more helpful. I was given all the information I needed to choose what to use as a base for my bed. The price was right and it was delivered and my old one removed. Now my bed is just right!!

Home town family owned business. Friendly and accommodating. Show room is primative at best…read more Horrible obscure location. Seem to make a good product. Products are NOT inexpensive. I expected their items to be a bit more competitively priced since they have cut out the middle man. I suspect they are carrying too many family members on the payroll. I am more than satisfied with the mattress we bought from them.

My mother-in-law recently bought a sectional and a chair at the Mountain Home location. The…read moresectional was not in stock and had to be ordered. She was asked to pay for it before she got to see it. She didn't see it until it was delivered to her house. After the delivery people left, she noticed that the back of the sectional pieces were not level with each other and that the seams on the front weren't level from one piece to the next. She called to see what could be done about this. Some people came to her house and said that the pieces were assembled correctly and that there wasn't anything that they themselves could do about the issue. She was asked to take some pictures and send them in. Those pictures apparently were sent to some higher-ups somewhere. I don't know where. After several days, she got a response that there was nothing they were willing to do about the issues with her furniture. They won't let her return the sectional. They won't give her a discount. So, BUYER BEWARE!!! If you do choose to darken their doors, I would suggest you make sure you get to see what you're buying before you pay for it. Another thing to be aware of is the way their warranties are structured. She agreed on purchasing a warranty thinking there would be one charge for the sectional and one charge for the chair. The sectional is five pieces and they charged her five times for that and once for the sectional. That probably is in writing somewhere but seems a little sketchy to me. We have been customers of Hanks in the past but in the future, we will take our money somewhere else.

I am 70 years old and got my first beauty rest pillow top king at the age of 30. I have loved them…read moreso much that I purchased one every 10 years and even bought one for each of my sons when they married. That makes 7 beds I have purchased for thousands of dollars!!! I purchased what I thought might be my last bed 1 1/2 years ago. ( $3400). It is the WORST BED I have ever had. It sinks where your pelvis lies about 2 inches...no matter how many times you rotate it. My husband hates it too. You feel no softness where the 'pillow top" is supposed to be. Our backs hurt every morning. At first we thought it just needed to be broken in. When I called to see if we could exchange it...I was given all sorts of instructions to take pictures and measure the indentations...and maybe they would give me credit for a more expensive bed. Don't buy this bed. Whatever they did to cheapen it...has ruined the quality. It is so expensive and such a waste of money and waste of a good night's sleep. $3400 is a lot of money....I feel totally ripped off!

They sold me a bed that feels like I'm sleeping on springs and concrete for $1400. Do not go here…read morethis place is a complete rip off.

I went in to buy a used dryer for my son. They were so nice and very helpful. When I bought the…read moredryer I was going to pick it up. Turns out We we're unable to pick it up. I went down to ask if they could deliver it, I was willing to pay the delivery fee. They said they would deliver it with no extra charge. My son is a single dad and they went out of their way to get the dryer to him. I appreciate them so much. What a great business and people.