Exceptional service. the guys at NSC were very helpful in the selection process. Pricing was great…read moreand the installation team could not have done a better job !! Very impressed.

Worst possible granite install!!!…read more Severely damaged our cabinets and drywall during the install. Quote to replace the damaged cabinets was over $3,000.00 for just material. They came back after installing the tops and made poor quality repairs to the granite where they miscut the tops trying to install them. After holding out on the final payment they came out after insulting us at their shop and said they could just paint the damaged cabinets vs replacing the drawers and cabinet. They had no intention of fixing their mess correctly and just wanted to hide it by paint in hopes we would wear down and go away. My wife was furious and decided she didn't want them in our house any more and we gave them the final check. We had over 15k in granite and the install was the lowest quality you would find and they had no customer service to correct their mistake and just wanted to cover it up. I would never have them work for us again and would recommend anyone looking for granite or solid surface tops to go to homedepot or Harrison and find someone there.

Man what an amazing place such a great sales team to the young man was very friendly and helpful I…read moredefinitely are considering using these people I've seen jobs I've done before and they are amazing such professionalism such a great selection of things to to pick from

From the owner: With 20 years in the floor covering business, we have learned that the most important part is…read moresimply to listen to the customer. Each customer has their own set of needs. We take the extra time to meet each and everyone's needs. We are most known for our custom tile work. We specialize in walk in and handicap showers.

From the time I walked in the door I've been treated with professional people…read more I found the prettiest carpet and LVF for my kitchen. They also sell tile and Tim found the perfect tile to go with my kitchen remodel. I did go to the other stores around town that sell flooring. Village carpet beat all of them. The installers were very nice, professional and funny. They were very careful when moving my furniture. They did a great job removing the old carpet and pad. Cleaned the floor before installing my new carpet. Once they finished installing I vacuumed the carpet and they replaced the furniture. next I had the laminate floor installed. The gentleman that took up my old ceramic tile worked his butt off. He got the old floor up in one day. Next day he installed the new floor. Than came the ceramic backsplash tile installed. Another great job. Took 2 days. Again I'm surprised how fast, neat and caring every one from the owners to the installers. I would have never know they were here. They did a great job and

The worst experience that I've had. They were supposed to put carpet and vinyl in. They were…read moresupposed to do the vinyl 1st then the carpet. I had the appliances moved and most of the furniture . They came in started the vinyl and then moved to the den and started the carpet. They changed me for moving the appliances and furniture and they didn't have to move any of it if they had done the vinyl 1st. They didn't even do my half bath. I asked why I would have all the floors done and leave a half bath. One of my refrigerators got unplugged. I was not reimbursed for any of the food I lost. I have used them different times throughout the years. I've never had experience with them like this one and I will not ever use them again.

The help was terrific from E & J handynan. He studied the problems. Got the required parts and did…read morea very good job in repairing my sliding door. Professional and responsible. He is on my first call list for future projects.

Jack of all trades, master of none. Destruction and loss of $1000s of dollars. Destroyed a $7000.00…read morewalk-in tub; cut the drain hole in the wrong place, glued the access panel to its motor shut, set it 4-6 inches high off the floor so it is no longer ADA compliant, and walled and tiled in the end with faucets and drain so a wall has to be torn out to repair it. Set hundreds of dollars of tile cockeyed, did not return to remove non-sanded grout until 5 days later and then etched the travertine tile trying to get the grout off. Broke the tile on the floor that was just laid by cutting tile for the wall on top of it. Set all the tile on one wall without grout joints so it was impossible to grout the wall. Covered that ruined tile wall with another board and tiled over the wall of tile and wasted that wall of tile. Covered much of the cabinetry with grout that couldn't be removed without ruining the wood. Put the faucet on backwards. Threw away parts of the sink, the drain, etc., onto the junk heap. Requested more money for the project multiple times throughout the project. Lacks a contractor's license and for good reason. Beware. Don't let this happen to you.

Service is awesome. They do what they promise and do a great job at a reasonable price.read more

From the owner: Furniture, accessories, paint, and--most importantly-flooring, can all help tie a room together…read more For homeowners in Mountain Home, AR, and the surrounding areas looking to update and replace their floors, turn to Carpet Factory--a company focused on customer satisfaction and quick turnaround times. Carpet Factory's team of flooring contractors have years of experience in the industry, and, after a consultation, they can devise an installation plan that delivers style, comfort, and durability at a competitive price. With flexible financing solutions, you can stay within budget without sacrificing quality. In addition to carpet replacement, the flooring contractors can also remove and install new hardwood flooring--a timeless option that will not only look beautiful in any room of your house but will add value to your property. Choose from rich mahogany or bright bamboo--the contractors will help you narrow down color choices and wood types to create a cohesive design plan. Whether you want plush carpeting for your nursery or rich wood for your formal dining area, Carpet Factory's team is ready to discuss your options and begin the installation process. To get expert advice for your next flooring vision, call (870)-425-4966 for a no-obligation estimate.