Jason fixed out water heater. He was on time = answered all our question and then gave us options…read moreon what he could do to resolve this problem. Within a couple hours our water heater was working and continues to be working still. We are now asking him to give us option on a whole house water filtration system and look forward to be working with him again.

Jason was on time and very quick to figure out and fix our problem. His prices are fair also. I…read morehighly recommend his for your plumbing issues.

Great handyman service! Dependable, hard working and expert in painting, drywall and siding. The…read morework done for us was excellent!

14 hours agoNew-Edit Delete My experience with Jim Brown…read moreHVAC company involved them installing a Lennox heat pump dual fuel furnace (repalcing a 27 year old gas furnace/ air conditioner). Everyone from the owner (and his wife), the secretary, installers, and technicians have been very helpful and professional. The owner evaluated my situation, guiding me into a unit that fit my needs. He didn't try to oversell me on a higher priced unit that would probably never save us enough to pay for itself. On the contrary, he suggested a mid-efficiency unit would fit our needs at a reduced cost to us. Not only that, but once we settled on a unit, a handshake is all it took to get it ordered. Who still does business this way in 2024- not many, I'm fairly sure. The day of the install, Mr. Brown came out to make sure the installation was going smoothly. As with any bigger job, there are always some minor issues, but those were immediately and satisfactorily resolved. The technician that came out was extremely knowledgeable, also. The unit we chose was the Lennox Merit series with a single stage compressor, variable speed fan motor, and dual stage gas backup. One of our main goals was to get a quieter unit, along with increased comfort and efficiency. Let me just say, this unit, it's much quieter than the unit it replaced - night and day. Comfort is much better as well, though granted, we aren't in a period of extreme weather here at the end of October. Concerning efficiency, time will tell, but I'm sure it will far exceed our 27 year old Goodman. Overall, it was a great experience. I highly recommend this company for not only new installations, but also technical advice and troubleshooting, I would say that this company definitely stands by their word, and they don't take advantage of folks who don't know exactly what they need. It's quite refreshing to do business with a local, family owned company that still values honesty and integrity. Thank you, Mr. Jim and Mrs. Dana!

They're the only company I would call to service my heating and cooling. On time polite and does a…read moregreat job and always calls to see if everything is done right. I would recommend them to anyone. Thanks for the good service

What a guy! Preston is like the Batman of hvac equipment repair.... even has the Batmobile of work…read moretrucks to prove it! He had it diagnosed before I could even clear the brush from around the unit! Lo and behold it was fixed 10 minutes later. It's amazing how miserable a problem that took 10 minutes to fix can make you... yet, this man let his dinner get cold, and came over at sun down so I wouldn't have to melt all night long waiting for the next days business hours. Had the parts literally in his truck... no ordering, no rescheduling a follow up, that tells me he knows his craft. Just.. What a guy! Highly recommend!

Absolutely the BEST service I have received!!! I am a new customer that found this company by…read moreaccident. I live in Harrison and they are located in Mountain home, they came to my home quickly anyway and on a SUNDAY NIGHT! Peston quickly got my parts and even came in the early evening after business hours to get them installed so I could have cool air. I have never experienced any service related company that would go above and beyond like that! Preston has been soo patient with me while I ask a million questions and answers them in a way that I can easily understand. If you live in Harrison don't be hesitant about calling them.....they will absolutely take good care of you!!!

Nice guy but doesn't know anything with todays world. Had no idea about my fans and light switches…read moreso just packed it up and left. Waste of time.

Great service and pricing. I didn't know anything about generators. Rick Sr. & Rick Jr. Set up the…read moreconnection to my home, the generator itself and showed me how to hook it up, run it, and to unhook it. I really appreciated their kindness, punctuality, and value of the product they recommended. I would definitely recommend their service and will call them for any future electrical needs.

I cannot say enough good things about Vortex Heating & Cooling in Gassville, AR. When the A/C…read moreunexpectedly failed at our short-term rental while guests were staying in the home, Justin responded quickly, accurately diagnosed the issue, and helped us navigate a stressful situation with professionalism and urgency. Understanding the importance of minimizing disruption for our guests, Justin and the Vortex team moved fast to replace the system and had a new unit installed the very next day. Their communication was excellent throughout the entire process, and the quality of the installation was outstanding. If you own a vacation rental or simply need dependable HVAC service, I highly recommend Vortex Heating & Cooling. Their responsiveness, expertise, and commitment to customer service turned a potential disaster into a smooth resolution. Thank you, Justin and the Vortex team, for going above and beyond!

We called Justin to help with our Mr. Cool Mini Split. He got right back to us promptly!! He came…read moreout the very next day!! He was very knowledgeable and professional. He found the problem, helped us through the warranty process, was available to talk to Mr. Cool about our warranty!! He has stayed in contact with us!! His prices are extremely fair!! I would HIGHLY recommend Vortex Heating and Cooling!! I am happy to say that I have found my Heating and Cooling guy!!

Impressed and happy! I went in near the end of last week and spoke to the owner about replacing my…read morewhole unit, he was friendly and kind and got me on the schedule way sooner than I was expecting! Justin came first thing that next week to give me a quote. Chris and Tyler came 2 days later and got everything taken care of. Each person was kind and respectful of my time and worked quickly to get my new HVAC put in.

We used MTH Home heat and air last august because our AC wasn't cooling. Doug came out and fixed…read moreit for a reasonable price. When we returned and it was cold, our heater wouldn't work (we don't live here full time). So I called them again, he showed up that day , I explained what it was doing (growling loudly then shutting off, we walked around to the unit, NEVER took off a panel, never hooked up any gauges ( i was watching) then after about 20-25 seconds stated " That's what I thought, you are out of Freon, so i questioned how Freon would make it growl and shut off, He stated " Freon is like oil in a car engine, if it is empty, the unit wont start" . So I asked how much will it cost to fix it. ( I know my unit is older) He stated " Well, it will be $700 just for the Freon and another $400 for the part, then it will not last for over probably a month" I said oh, so what do we do? He said, you will need to replace the entire unit. I had him give me an estimate in writing, which was over $7,300. ( on the service order he wrote Found leak in system somewhere needs new system). FOUND A LEAK SOMEWHERE?? SO i said we have a home warranty, I will contact them just to see what they will do. THANK GOD I did. They had me get a second opinion, which I did the next day. It was the BLOWER MOTOR that was out causing the growling sound, the FREON WAS FINE. Had them replace it $300.00 and It works great now. Maybe he saw an opportunity to take advantage of an out of towner or what not sure, but I will not be using them again. I sent the warranty company copies of all their tickets AND copy of the ticket of the company that fixed it.

Fast and reliable . They came out on a Sunday ,same day they were called . Fixed my well quickly …read more I couldn't be more pleased .

They did respond and fixed my problem. They charged me $750 to put in a new well pressure tank, a…read morecontactor and a few fittings. About $200 in parts from Home Depot. For 2 guys and 2 hours work, they charged me $550.00 labor. My fault for not checking around.