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    Vortex Heating and Cooling

    5.0 (3 reviews)
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    Jim Brown Company

    Jim Brown Company

    (2 reviews)

    14 hours agoNew-Edit Delete My experience with Jim Brown…read moreHVAC company involved them installing a Lennox heat pump dual fuel furnace (repalcing a 27 year old gas furnace/ air conditioner). Everyone from the owner (and his wife), the secretary, installers, and technicians have been very helpful and professional. The owner evaluated my situation, guiding me into a unit that fit my needs. He didn't try to oversell me on a higher priced unit that would probably never save us enough to pay for itself. On the contrary, he suggested a mid-efficiency unit would fit our needs at a reduced cost to us. Not only that, but once we settled on a unit, a handshake is all it took to get it ordered. Who still does business this way in 2024- not many, I'm fairly sure. The day of the install, Mr. Brown came out to make sure the installation was going smoothly. As with any bigger job, there are always some minor issues, but those were immediately and satisfactorily resolved. The technician that came out was extremely knowledgeable, also. The unit we chose was the Lennox Merit series with a single stage compressor, variable speed fan motor, and dual stage gas backup. One of our main goals was to get a quieter unit, along with increased comfort and efficiency. Let me just say, this unit, it's much quieter than the unit it replaced - night and day. Comfort is much better as well, though granted, we aren't in a period of extreme weather here at the end of October. Concerning efficiency, time will tell, but I'm sure it will far exceed our 27 year old Goodman. Overall, it was a great experience. I highly recommend this company for not only new installations, but also technical advice and troubleshooting, I would say that this company definitely stands by their word, and they don't take advantage of folks who don't know exactly what they need. It's quite refreshing to do business with a local, family owned company that still values honesty and integrity. Thank you, Mr. Jim and Mrs. Dana!

    They're the only company I would call to service my heating and cooling. On time polite and does a…read moregreat job and always calls to see if everything is done right. I would recommend them to anyone. Thanks for the good service

    Havens Air Tech - Heat and air unit installed by Haven's Air Tach.

    Havens Air Tech

    (2 reviews)

    Absolutely the BEST service I have received!!! I am a new customer that found this company by…read moreaccident. I live in Harrison and they are located in Mountain home, they came to my home quickly anyway and on a SUNDAY NIGHT! Peston quickly got my parts and even came in the early evening after business hours to get them installed so I could have cool air. I have never experienced any service related company that would go above and beyond like that! Preston has been soo patient with me while I ask a million questions and answers them in a way that I can easily understand. If you live in Harrison don't be hesitant about calling them.....they will absolutely take good care of you!!!

    I was in California when my wife called and told me our A/C had just gone out. There are several…read moreheat and air companies in the Mountain Home area to choose from. Not knowing which to try since we haven't lived here very long, I asked her to call Haven's because, honestly, they are located very close to our home. They checked it out and said the main circuit board was shot. (My words). Since the unit was over 10 years old, it really needed be replaced as this was probably just the beginning of issues. We approved, but there was no replacement locally. They made a trip to Springfield to pick it up for us and had it installed within a couple of days, showing a great sense of urgency since it was July and I was out of town. We also had a new smart thermostat installed. We are very happy with the quality of the units and the service. It's now been a year and they called to do annual maintenance. The technician spent a good hour cleaning and testing the heat and air unit and the thermostat. All have worked really well and we feel great about the service we have received from Haven's Air Tech.

    Vortex Heating and Cooling - hvac - Updated August 2026

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