I stopped in on a Saturday to inquire about adding an amplifier to my stock stereo in order to power a subwoofer that I had purchased elsewhere. I was looking for a specific Rockford Fosgate amp so being Stereo Warehouse is the only authorized dealer in Seattle, they were the logical choice. I had an LC2i with me already to compliment the install as well as a custom tray for my amp to go under the seat. Rudi was super cool about getting it all installed, and their price was comparable another fosgate dealer that I talked to on the eastside. The best part was they were able to install it that day, so I pulled the trigger and I've been throwing down mad bumps ever since. Install was super clean, Rudi even let me take a peak at the amp tray install before he put the seat back in and I was impressed with the clean install. I'm still breaking it in, but it sounds freaking fantastic. I couldn't be more stoked on the job they did. read more

Stereo Warehouse - Clean under seat amp install in my 2013 Jeep Wrangler JKU by Rudi. - Electronics Near Me - Seattle, Washington

Came here back in March to install a sub and a amp paid over $400 but had no issues and seemed like the work had been done good and clean. About a week ago my system just gave up and had no signal wasn't sure why that had happened but figured everything was gonna be okay since they had a guarantee on their job. Came in today to see if someone could take a look and let me know what was wrong since I walked in the guy who helped me seemed very uninterested in helping me and more interested in talking to other clients. He offered to take a look at my system and see what was going on he came outside took a brief look and said my amp was getting any power, he said to pop the hood open to take a closer look I did that's when another client that he seemed to know showed up he proceeded to walk away and go help him instead he had a small conversation while I was waiting there to be helped again seemed uninterested to help me. He then proceeded to walk back into the store with the other client and told me to wait , I waited about 5-10 min and decided to leave . You would think that after paying $400 for a service they would at least try to help you and pay attention to your needs. Had heard nothing but good things about this place but after this won't be recommending. read more

Great service and awesome selection. Much better feel and attention than some of the bigger corporate places. I've always been about getting the best for my cars and I wish I tried this place before. read more

Bought a Kicker amp there. I had to because Circuit City, the only other place that carried Kicker went out of business. I had them install my deck and amp. The install on my $200 deck was $280 because "They had to make a custom dash kit" for my Subaru since "There wasn't a dash kit manufactured for my model". Sadly to say thay made the crapiest dash kit out of a panel of ABS plastic, used a Dremell to akwardly saw off a piece of my AC control panel, and then SUPER GLUED, YES I SAID SUPER GLUED MY DECK TO THE ABS PLASTIC!!! WTF! I could have done a better install job. Anyways, after making 2 trips back there in a 3 month period because the super glue wasn't holding the deck in place and the deck kept falling behind the dash when I would brake hard I GAVE UP ON THEM AND WENT TO CAR TOYS. Car Toys wasn't surprised when I told them the install job was done at Stereo Warehouse. They actually laughed and said they fix their problems all the time. The installer that was checking out my vehicle actually said he had to fix a Mercedes earlier that week whose trunk caught on fire because of the crappy install job stereo warehouse did. Long story short, Car Toys order me the dash kit Stereo Warehouse said didn't exist and repaired the hack job that was originally done. I will no longer shop at Stereo Warehouse and would not advise anyone else go to that chop shop either. The friendly sales people do not make up for the shitty installers. read more

The installer was professional and capable. In the course of two days my partner and I purchased a Deck and speakers for around $1200 total. On the first day there was a mistake installing the deck and backup camera which resulted in the trunk sensor being disconnected. I returned the next day to get that issue fixed and picked up the speakers and had them installed as well. The installer fixed the trunk and got the speakers working beautifully. read more

Really fast service. Came in for a deck install on my Jeep and was out in 45 minutes. Prices are good - installation was about $65, $35 in parts, and about $90 for a good kenwood deck. Only thing is that after the install, there was some dust and debris on my center console - probably when they took out the old deck. Not a big deal but it would have taken them like 10 seconds to clean it up. Also, there was a brand new wiring harness sitting under my driver seat, it looks new and unopened still in its package. Not sure if they used my existing wiring harness, but if they did I wouldn't wanna pay for a new one read more

This place although from the outside looks a bit sketchy and a bit intimidating to the person who really knows nothing about car stereos, the staff was actually very friendly and willing to walk me through the basics. They weren't overly professional, but they made me feel comfortable shopping there. At Car Toys I was treated like a stupid woman who can be easily taken advantage of, but at Stereo Warehouse, the salespeople actually spoke directly to me (not to my male friend that tagged along) and they were nice and respectful. Their quote was $150 cheaper than Car Toys, and they actually had me pay before they installed my new stereo, so you know there will be no additional fees that slipped their mind when they gave you the quote like many places end up doing. A lifetime warranty on the wiring and a 1 year warranty on the stereo were included in the price (whereas at Car Toys that's an extra $50), and they installed my stereo right away, no appoinment needed and it took less than an hour. Overall, I had a good experience dealing with Stereo Warehouse, and would recommend them. Plus, wouldn't you rather support a local business than a huge national chain? read more

This place is decent, nothing more. If you need something done right away and don't have any of the stuff and want it done cheapish (cheaper than car toys or best buy) then this is probably the place. It's definitely still a huge rip off and if you can you should just order parts online and find someone on craigslist to install everything. The staff is overall pretty friendly and seem to know what they are talking about but they have no problem ripping you off if you don't know what your talking about read more

I went to Stereo Warehouse on the Feb 14th, 2011. I brought in a Sirius Satellite Radio car kit and asked to have it installed. The said that it would take 2hours and I would need an adapter to hard wire the Module into the back of my deck. After 2.5hrs they approached me and said that it would not work because my deck was too old. I have a hard time understanding this because the one installer looked at the install to give me a quote and a sales associate looked up what it would take to link the two together. Than a second installer, installed the whole setup without discovering the problem until the end? The said that I needed to buy a new deck to make everything work and it would cost $10.00 to install the new deck. Why when my old one was already out of the car and I paid $100.00 for the install already? I had them close everything up and I would just use the FM Transmitter because I was not going to pay anymore. When getting back my car 1.0hr later, the garbage was not pickup up from the install. Also, my front windshield now leaks because the molding was scratched and not installed properly from where the installer removed the molding to run the antenna. I thought they should have ran it out the rear of the car so this would have not been a problem. I will not be coming back and neither should you. read more

I went to this place to have audio put in. First it caught fire went back to them and they blew me off. Later that day I took it to the dealership because things start going out. They blew my whole electrical system. A 200$ job turned into a $1500 headache. Stay away read more

I have bought car audio equipment here in years past and have been very happy with the service and outcome. However, I stopped in today just to see if I had any upgrade options for my SAAB and was very surprised at the lack of knowledge and "couldn't care less" attitude. I asked about upgrade options and the guy cat the counter turned to the guy behind him and said something. They said "let's go take a look," even though the first guy had looked up my car online. Got to the car and the second guy says " eh, well you got 2 speakers in the dash and 2 in the rear. All 5 of the other grills ( doors and dash) are dummies. There aren't any speakers in there." He acted like I was driving a 1985 Fairmont by suggesting a pair if $59 speakers for the dash and $90 speakers for the rear with a new $160 stereo in the dash then said it would sound better that what is in the car from the factory! The car has the same Harmann-Karden Premium system used in BMW. Suffice it to say, if you want to get any audio equipment here, do all of your homework and know exactly what you want then tell THEM what you want. Also, I think I would be a little Leary of their installation since they obviously do not know what they are doing. Just saying. read more

Jake and the crew did a excellent job on the amp and sub install customer service was great and I will be back again. Highly recommend this team of professionals. read more

I have gone there twice now, once to get a Viper alarm system installed and then the next week to have the power locks installed. In the process of figuring out my power door locks the installer discovered that they were cable locks instead of push rods like he originally thought. He called me and told me it would take longer than expected but that he wouldn't charge me extra. I called in 3-4 hours later to check on the status and it turns out he had been sweating over the factory actuator in the passenger door trying to make it work. That ended up not happening and he has as of the moment of this review probably given me 4+ hours of free labor in what will be a fruitless effort to get it to work. Of course this wasn't his fault the factory actuator is probably bad and will need the dealer to figure it out. I will be coming back again not because they do things quickly (I feel their time estimates can be a bit low) but because they were willing to do their best to make things right at their own expense. read more

These guys are so awesome! I called and asked if they could do an installation for me, they said come on over now, and they did the work immediately, only took them two hours. These guys are really nice to work with and their work is perfect! I highly recommend them! read more

Amazingly helpful group of guys! I've come in with many audio problems and they're always happy to help and very efficient. 10/10 would recommend! read more

A pretty chill bunch of guys work here. I haven't actually bought anything here before, but I was sent to this shop for a product recall and they just up and handled it for me great; took like 20 minutes total of my time. read more

Overall very good experience!! As a birthday gift to self this year, I wanted a new car stereo and speaker system for my 2 seater which still had the original components. I got an initial quote at CarToys and thought the installation charges were pretty high. I did my research and despite a couple of negative reviews, I went to Stereo Warehouse anyway to see for myself. I found the store full of product with alot of choices. The owner, Dutton, greeted me right away and began helping me decide on components by asking all the right questions and making suggestions. When I told him that I found items cheaper online, he offered to beat the prices I quoted. Honestly I was only shopping around before purchasing, but Dutton was so helpful, friendly and offered discounts that I agreed to purchase and get the items installed on the spot! The guys in the installation bay were all super friendly and knowledable and it (stereo and speakers) was completed within the time they stated. I love the stereo that Dutton help me choose, with USB, HD features, color changing display and left the store very excited about my new "toys". Its been about 3 weeks, and everything looks great, sounds great and is working just as expected. I would recommend them and would definitely shop there again. Thanks for everything Dutton. Signed: Lady with the the blue Miata. read more

I have purchased stereo decks for years from the stereo warehouse, but on my birthday my wife went in and bought a stereo, speakers and all the installation gear for my truck as a gift not knowing I had ordered one online a few days earlier. I went in and told them the situation and that I wanted to return the things she purchased. They told me that sometimes they accepted returns and sometimes they did not and that I needed to talk to the owner the next day. The next day I spoke to the owner and explained my situation. He said " if I let everybody that came in here crying about a purchase return take back there stuff I wouldn't make any money " I'm not a Pearson that spends tons of money on stereo equipment but was a consistent customer. Not any more. read more

I had a problem with a stereo installed over ten years ago. They were friendly, fast, and free. It took them less time to diagnose and fix the worn out wire insulation problem than I'm taking to write this review. One of the first things I plan to do when I get my next (used) car, is to go to Stereo Warehouse to buy a great sound system and have them install it. read more

Attached is the letter I sent to the BBB with regards to this companies performance: My complaint is with regards to the Stereo Warehouse. Two months ago I took my car in to get an iPod jack installed. I was told originally that the price would be $170 but didn't walk away with my car completely installed until I had paid over $250. I brushed this price difference aside and took my car home with me. On the way home, I realized that my ashtray had been drilled into, cracked, and had attempted to be glued back together. It was obvious that they had tried to cover up a mistake. The ashtray didn't need to be cut into. I called immediately and filed a complaint with their staff. I was told the boss was in Japan and to expect a call in two weeks. I left my contact information but received no call. After two weeks, I called again and requested to speak to the manager, I was told he was out and left my contact information again in hopes of receiving a call back. For the past two months I have been calling the Stereo Warehouse to check the status of my ashtray and to speak with the boss with regards to the horrible service I have received. I have been yelled at, hung up on, and laughed at by their staff and I am afraid this could be due to my age. It seems the staff doesn't want to take a 19 year old seriously, but it was not me that made the mistake. Today, I called the Stereo Warehouse again, was put on hold, and subsequently hung up on. I called back several times and received attitude from every staff member that answered. Finally, I called my mom in tears asking her to please call in hopes that they will take her more seriously. My ashtray is an expensive piece to my car and I don't feel that I should have been lied to by the Stereo Warehouse about the crack in the first place, non the less, still be trying to contact the manager and obtain my new ashtray. That being said, I suggest this business to no one. I have never been more disappointed in a service provided read more

It's been over 15 years since I've been here, and right now I really wish I could be there. I'd like to pinpoint one of my first visits, back in late 1999/early 2000: I purchased a 10" sub and a box for it. I only paid $10 for that sub (Jensen Road Gear) and it went on for 16 years, dependably. It just blew last night. It made me realize that now living in Missoula Montana, Stereo Warehouse is probably the one and only thing I miss about Seattle. I'm almost considering making the nine hour drive just to get here for my replacement. I'll spend over $100 in gas to get there, and just for a 10" subwoofer. So, if that doesn't say something about this place, I'm not sure what does. The only thing I wish that could be different, at all, is an online purchasing option. These are the only guys I want to give my business to, so I simply wish I had better access is all. Keep in mind, this is not my one and only time I had been to the SW. I've had several vehicles in and out of there, never a hiccup of any kind. Get there. read more

I have an older VW that did not have a working stereo in when I bought it 6 years ago. Since the car is over 25 years old I hesitated to put one in because I was concerned that the installation would require taking out the dash ect. I heard. Stereo Warehouse installers were good and were experienced installing new stereos in older cars. THEY NAILED IT! I now have tunes. Very knowledgable and helpful. Shout out to Keith and Russ, you did a great job taking care of my baby. read more

I've been meaning to get around and write a review for these guys, mainly for the fact that they deserve it. I was installing a stereo in my other car & needed some input from a specialist (Totem Lake car toys would be great so I thought) anyway I went in to purchase a wiring harness specific to my car and all I needed was a word from one of their techs to let me know if color coding was going to be an issue. What I found myself wondering into was some unnecessary terrible customer service (& this isn't the first time), they declined to let me speak to one of their Techs on the grounds that i would 'sue' them if something went wrong...part of me laughed at this because I work at a shop & customers purchase parts on a daily basis and speak to parts personnel on how to go about installing their purchase. I understand different places have different policies but what annoyed me most was the fact that they persisted I still buy the harness, even though nobody would answer my question. I'm not sure if this is Car Toys policy store wide but from a customers perspective I feel like they are low key trying to get me to pay for some in shop labor. I googled car stereo places and Stereo warehouse came up, I was willing to drive from Kirkland all the way to Seattle to resolve my issue. I arrived at Stereo Warehouse & I was greeted by a gentleman named Patrick, I explained to Patrick my frustration with car toys & he right away sought to resolve my issue with a genuine smile. I was in there in less than ten minutes but this made my day, a big thank you to Stereo Warehouse & their team member Patrick...from now on no more Car Toys. read more

This is the only place to shop for car stereo. Not only are the prices great but they are super helpful. The owner is a great character and a straight talker they have taken care of me many times, almost always exceeding my expectations read more

Just brought my 3rd car in for a new stereo and would definitely be back again. The crew are all very knowledgeable and sell you just what you need at the best price they can negotiate. They have even the most obscure parts available *had an install kit for my 1999 Pontiac Firebird!) Awesome, quick service. Anyone considering Car Toys for an audio install, run as quick as you can away from there and into Stereo Warehouse. You will be SO glad you did. If you beleive different, just read the reviews. Best selection, lowest price. Why buy a stereo anywhere else!! read more

I came in one evening and purchased an amp and box. did not get it installed the same day and when i went back the next day it was installed, but i have no reciept of purchase or any warrenty papers. as 1 week went by my amp blew up and i didnt have any paper work yet. so i had tyo wait for them to call me because their office isnt there.went and got a new amp and then the speaker blew because of the low wattage wire they made inside their custom box. I'm not satisfied because they didn't hook me up but with problems read more

I recently called Stereo Warehouse to ask about having an alarm/automatic entry installed. When I called I asked how long it would take to have these things installed. I was told 2 hours. I handed the keys to the installer at 10:30 AM and he handed the keys back to me at just before 4:00 pm. When I first went in to talk about what I wanted done. I spoke to a woman and told her that I didn't want the alarm to "go off". I just wanted the pager thing to go off. She never told the installer this. I could see that she was busy talking and texting on her blackberry. So, the installer just cut the wire and said come back in and I'll put in a toggle switch. After a phew miles of leaving Stereo Warehouse I discovered that every time I used my turn signal the door locks would lock and unlock. Also: the installer did not replace some of the panels he removed, left several screws he removed from other panels lying on the floor of my vehicle and left sort of a mess from his stripped wires lying around. For $550.00 I would have thought he could at least clean up his mess. A phew days later I came back to have this corrected and the guy I talked to said that the installer wasn't working that day. (couldn't anyone else there have fixed the problem?) And that he would be back to work next Saturday at (9:00 am). I came back the following Saturday at around 11:00 am and was told that he wasn't working that day. So then a sales guy said that he would look at it and fix it. He did, but after I left I got on the freeway and saw that he didn't close the hood of my van and it was just sort of flappin in the breeze. When ever I walk in there most of the "sales people" act like they are toooo cool to acknowledge your presence. Especially cause they are standing around talking to each other. There's more but I'll leave it at that. There are some good people working there. I think I just had the bad luck to encounter the ones that aren't. I experienced the same kind of thing last time I had a stereo installed there. I just thought it was a fluke. Stereo Warehouse. Don't go there! read more

Excellent selection from low end crap to high end stuff. New-old stock from a year ago at great prices. If you know what to shop for you can get a steal here. I grabbed some Boston's that were 700.00 for 350.00. I did my homework. Dutton is a great guy and the staff is pretty good overall. The thing I like is that if you act like an idiot there they call you out and I laugh. read more

Called just a couple minutes ago. Asking for a specific part. Not only did they accuse me of working for car toys they refused to even look for the part. I sat watching them on their live webcams. First the woman puts me on hold. Sits there and messes around. Then goes to get someone else who proceeds to pick the phone up and say we dont do that. Umm hello. Did it even come to mind that people are smarter than you think and maybe know what the hell they are talking about. Btw if i havent mentioned already i have been doing installs professionally for over 8 years and actually know what i am talking about. Just thought i should let people know about over the phone customer service. read more

I bought a computer with a warranty here earlier this year, around January. The hard drive failed on me a month ago now (about 9 months later, well within warranty coverage). I took it to their computer department for servicing and since it's within the manufacturer's warranty period, they refused to look at it at all and sent it out. This is one key difference in customer service between Fry's and places like Best Buy. Best Buy will attempt to fix your computer in store to reduce the amount of time their customer is without their computer. Fry's doesn't, they're simply worried about the man hours they'd have to pay to a tech to look at my computer for an hour to tell the hard drive is bad. Next, I asked if they could recover any data off my corrupted hard drive, they said it wasn't covered under warranty and would require $40 from me to even ATTEMPT to get data off. I took it to Best Buy and they tried FOR FREE while I waited for fifteen minutes. They informed me it was beyond saving and entirely corrupted, again, big difference in customer service for a computer I didn't even buy at Best Buy. When I was asking about data retrieval at Fry's, I mentioned my hesitation about the price since Best Buy does that sort of thing for free, the manager at Fry's insisted "No they didn't, actually they'll charge you over $100...". I informed him I had just spoken to them on the phone and was going to take the computer over to them to check to see if the data could be recovered, free of charge. He then walked off in the middle of our conversation while I was still speaking to him, obviously furious about me correcting him. Do you have that much of a superiority complex you can't handle being wrong and will treat customers like trash when they politely correct you? So much for customer service. Customer service is out the window at this store, they hire kids with no respect and worry about the almighty dollar before their customer. If I would have known I had to go through all this trouble, I would have bought my computer from Best Buy and spend another $50-$100 (Best Buy is usually slightly more expensive), you can't sacrifice customer service for a few dollars. ADDED 10/31/12: They've had my warrantied, broken computer for over two months, still waiting for Fry's Computer Service Desk to fix it and get it back to me. SERVICE = 0%. If you're looking to shop at Fry's, DO NOT buy items with their warranty. If you're looking to buy items along with a store warranty, go to Best Buy instead. You'll be much happier you did, trust me. read more

I purchased an after-market keyless entry system for my 2007 Miata, planning to install it myself. After looking at the indecipherable instructions, I realized I was over my head, so I took it here. First, the installer looked the kit and told me a cable was missing, but if I had it the install would be "about $75". I was unable to find the missing cable at home, so I ordered a replacement kit. The second kit also did not include the supposed missing cable (which was not referenced as needed in the instructions). I took both kits back to the shop. After another look, they said they could install it for $100. A second "technician" examined it and said it would take three relays to install it and the cost would be $150. Oh, by the way, I would need to contact the manufacturer to program the remotes. Ultimately, I went to Hoglund's in Everett, who installed the kit, including programming the remotes (all 4, 2 from each kit). No relays were needed. read more