Absolutely love Tatiana's massage therapy and have to give a shout out to Brandi and CC…read more Brandi gives the best most soothing facials and I always look years younger when I leave her. The products are light and effective. She's gentle and gives a great upper body massage. For full body massage, my personal favorite is CC, but honestly, I've tried several different therapists and it's always been very good. The salon keeps the prices reasonable and I love this because it gives me room to tip the therapists really well. It's really a win-win for everyone. Last I have to talk about the owner, who is probably one of the nicest people I've ever met. She works really hard to meet the needs of everyone and if you're ever not satisfied, she will rectify it immediately. We are so lucky to have this business in town.

I wasn't ever planning to leave this review, but Tatiana is using some automated service that…read moretexted me twice in the past two days asking for a review even though I was a one-time customer literally 6 years ago. I also wasn't even the recipient of the massage -- I had bought a gift certificate to Tatiana's Massage for a family member. Nevertheless I was reminded of my bad experience and am annoyed enough from getting spam texts to finally leave this review. My family member told me the massage was really weird, and they were almost certain that Tatiana was texting on her phone throughout a large portion of it. They said they thought they were going crazy because what massage therapist has the audacity to do that, but they were face down or otherwise couldn't see to confirm during the massage. They just repeatedly felt her attention drift away from the massage as she kept shifting to only using one hand. Then, after the massage, they were exchanging pleasantries before my family member left, and they said she seemed to get a notification on her phone and pulled it out from her apron to look at it DURING their exit conversation. They said that confirmed it that she must have been texting during the massage and they were not in fact imagining it. Tatiana seemed nice during my brief interaction with her when I was purchasing the gift card, but based on my family member's experience I would not recommend this service. It seems her practice has grown and there are other massage therapists working for her now. So maybe they won't be on their phones if you book with them, but as the owner she lacks integrity. There are tons of other great massage therapists in the area who actually deserve your business.

Carmel bliss massage has well trained and professional masseuses. The owner of the spa takes her…read morebusiness seriously! Thank u

I would give it a zero star but it won't allow me to. I booked a couples massage for my…read moreanniversary. I made my reservation online. Even got a confirmation. I get to the place to check in and some older lady perks out a door, doesn't properly greet us and asks what we want. I tell her about our reservation & she said "no" I told her I made the reservation online and she just kept saying "no" didnt see to care and didn't apologize, nothing. Just - NO! Horrible business. Wasted my time! Don't bother with this poor excuse of a business.

Favorite massage of all time. Professional and attentive to needed areas. I will definitely have…read moreanother massage soon.

Lynn and Julian from Namaste Massage were absolutely incredible! This was hands down the best…read moremassage experience I've ever had. They came to our cabin in Big Sur and gave massages to my family of five, making the whole experience seamless and special. Scheduling was very easy, and communication was clear and professional from the start. Both Lynn and Julian were extremely knowledgeable and educational, tailoring the massage to each of us and explaining techniques along the way. They were professional, kind, and created such a relaxing environment. Truly the best massage I've ever received--an unforgettable experience for our whole family. Highly recommend!

Caramel Massage truly does not disappoint. From the moment I reached out, Noel responded…read moreimmediately, and scheduling was quick and effortless. The location itself is beautiful and rustic, with a stunning view that sets the tone for a deeply relaxing afternoon. And then--the massage. I honestly don't think I have the words. My husband worked with Michelle, and I had Noel, and both were incredibly knowledgeable, intuitive, and responsive to our individual needs. They checked in thoughtfully, adjusted as needed, and made us feel completely cared for throughout the experience. We will absolutely be back--specifically for Noel and Michelle.

Very relaxing and amazing massage experience by Michelle & Noel. We did the 60 mins couple's…read moremassage for $145 p/ person. They both ask you which areas to focus on and how much pressure to apply on your body. Classical music and scenic views created a relaxing ambiance. Noel taught me breathing techniques during the massage experience, especially the tight areas in my body, which was very useful. Pro tips: the place is located on the left part of the driveway and looks like a home. Bring cash as this is the only form of payment. Noel texts you prior to the appointment to give you additional details such as directions, confirmation of appointment, and to wear a mask.

We walked in at 6 pm the day after Valentine's Day on a Sunday fully expecting to be turned away,…read moreand they didn't hesitate at all to get us in at 8 pm. When they asked how long we wanted the massage for, I said one hour because they close at 9 pm, but they said we can do however long we want, it's up to us. We still chose the one hour since we felt bad making them stay longer, but the fact that they were so flexible is great customer service. The actual massage was incredible. The rooms are private, and my boyfriend literally fell asleep. I felt so relaxed after, and they applied the perfect amount of pressure. The prices are also unbeatable. I'd 100% recommend this place to everybody I know!

I've been to Sunflower Massage twice over the past couple of months-and both visits had the same…read moreissue occur in that the posted prices were not honored. Both times I selected the "30 min foot + 30 min body combo" massage listed on the sign for $60. On the first visit, when it was time to pay, I was told I had received a Swedish massage and was charged $70, even though I did not receive a Swedish massage. I returned a second time assuming the first visit was a misunderstanding. Again, I chose the "30 min foot + 30 min body combo" massage for $60, and again at checkout I was told the total was $70, due to a $10 upcharge for "deep pressure." This upcharge was not disclosed in advance. I was only asked if I preferred soft or firmer pressure at the beginning of the massage. I answered "firmer", which is my preference and doesn't result in an upcharge anywhere I go - unless I specifically select a deep tissue massage. The unexpected price change at checkout caused sticker shock, which completely ruined the relaxation of the massage. I'd like to give the benefit of the doubt, but as this happened twice now... I don't feel inclined to go back to try a third time, let alone try anything else on their menu. The second visit also skipped arms, shoulders, and hands, which are normally included in a massage, and there was no foot bath, which is typically standard at a foot reflexology place. While I did appreciate the private room and it seemed clean, it was tiny and I was freezing, despite a space heater being in the room. Clear, upfront pricing is important. When the advertised price changes at payment, especially more than once, it's not a good experience. I generally tip 30% at these establishments and still did so, as I don't know if the overcharge was from the employee, or employer-but I definitely won't be returning and I will look for another place that doesn't try to bait & switch on pricing.

They're always friendly and give amazing massages!!! Don't judge them by their looks!read more

The massage wasn't very good at all. It felt random and it was a little louder than I anticipatedread more

Not only is the entire spa an absolute dream, the staff was incredible, and the service was…read moreoutstanding. I have chronic pain, and after my massage with CBD cream, I was entirely pain free for seven hours (which has not happened in over four years). Ethan was incredible, and I felt so incredibly pampered. Thank you for the most incredible experience, and for those pain free hours with my kids where I could actually enjoy myself. I will absolutely be back!

I had a deep tissue massage here ($160 + tax). It wasn't the deepest tissue massage I've had (was…read moremore of a Swedish style), but I still enjoyed it. I wish I got the name of my masseuse because she was so sweet. She really tried hard to work the spots she found tension in. The lobby is relaxing and the spa in general, is beautiful. They play relaxing classical music during the massage.

Unfortunately for us, Post Ranch Inn was one of our first stops on an eight-day coastal road trip…read more Unfortunate because they set a standard no other property or restaurant was going to match. I knew that going in. It was still starker than I expected. Start with the property. When that is the view off your deck, why go anywhere else? Stunning doesn't cover it. We hiked much of the grounds and every turn delivered something new. The kind of place that makes you slow down without even trying. Then the restaurant. Everything was perfect -- service, quality, execution. Much of the food sourced on property or from the surrounding community. My wife declared the salad the best she'd ever had. High praise for a salad. High praise, full stop. Special shout out to our server Yasmany and bartender Thomas -- both exceptional. What struck me most was how effortless the entire staff made it look. These are people who deal with guests from around the world, all arriving with high expectations of a high-end experience. And yet nothing felt forced. Nobody appeared to be trying to impress us. It was just perfect service, perfectly delivered. That's the rarest thing in hospitality. Highlight of the trip. Hands down. And I suspect, never to be repeated.

This review is for Sierra Mar restaurant at Post Ranch. Even if the food wasn't good ( it's…read moreFantastic) people would still take 20 minutes to "oooh and wow" the views of this special spectacular setting and wouldn't care. This is an incredible place. Can you tell I like it? Wine Spectator top Award, with prices to match but frankly , who cares? You're not going there to pinch pennies. Enjoy yourselves and experience everything about the property. We had lunch today with friends celebrating a birthday. If there is a better place on California's coast I don't know where it is-- started with some Chardonnay to get things going. A lovely Roar '21 Rosalia. Devine. We were offered two menu options-one a pre-fixe for $85. App, main, dessert. A really excellent choice given the choices of fresh seafood or meat options and beautiful salad options. Additionally they offered à la carte with similar options but just different enough to entice. Several folks opted for a CA salad and then had the fish of the day put on top --I went for a special burger with a home made brioche bun , amazing fries and a Caesar salad. Haven't had a burger like that in ages. I have menu pics and interior exterior pics displaying options. Easier than me playing Stanley Tucci... I cannot emphasize enough how wonderful and professional the service is at Sierra Mar. Apologies to our server ( lovely young lady with long dark hair and a smile that says, "what can I do for you?" Whose name we did not get---she and the gentleman who helped with the wine were outstanding.

I want to share that my experience with the spa supervisor, Katy Hughes, was not at all what one…read morewould expect from a property of this caliber. I booked a day visit through ResortPass and, upon asking about spa services, was told, quite rudely, that guests paying $3,000 a night take priority. I understand policies and limitations, but there is a professional and respectful way to communicate them. The way this was presented felt dismissive and unnecessary. Initially, I gave her poor communication and lack of customer service the benefit of the doubt as a one-off. For context, I have many years of experience in healthcare and customer service, including managing difficult situations and people, so I am very aware of what professional communication looks like. Unfortunately, after interacting with her in person, her behavior continued to feel off-putting and difficult to understand. After enjoying the our spa services that were luckily available, outdoor sauna and pool, I returned to use the shower facilities that were mentioned as available. There were towels clearly accessible to my right as I entered, and I took one to use. Moments later, Katy approached me, after I had already used the towel, and said those were reserved for overnight guests. I explained that I had already used it, yet she still took it from me to check whether it had been used. The entire interaction felt uncomfortable and unnecessary. I'm not sure what her issue was, but the way I was treated made me feel unwelcome. Overall, this experience significantly impacted my perception of Alila Ventana. I was genuinely considering staying at the resort in the future, but this interaction made me want to avoid the property altogether. I hope the resort reevaluates how guest services are handled, especially in roles that are so customer-facing. At this level, the service should reflect the luxury being advertised.

This time came for a facial and it did not disappoint. All the other things I mentioned last time…read morestill hold true (The spa reception is small and has a small seating area with coffee table books of the surrounding area (eg: carmel, big sur, etc). There's tea, water, some light snacks like trail mix and dried fruit. There is a sauna, though it's outside on the deck / veranda area which overlooks the incredible big sur scenery and ventana pool. You are advised to come in the hotel room robe so there's no changing room in the spa area itself.) Jody gave the best 80 minute facial I've ever had (and I've had many!). The room is situated on the second floor and faces the forest, ocean and as I was there at 3:15pm, a gorgeous afternoon view. Jody provided just the right amount of engagement, sharing a little about the product, asked whether I wanted extractions, etc but mostly let the products and hands do the work. It was serene. I fell dozed off a few times, it was utter relaxation. I left with my skin glowing and plump (full of hydration). It's pricey, but so worth it as we all need to treat ourselves once in a while!

Five stars is not enough! Coco is the best! She is my Go to…read morelady for cupping and painful tight and tender muscles. Wow! I'm always so energized after her powerful hands puts my body into complete rest. She has truly master her powerful skills. Coco just blows my mind. I look forward to having pain just to see her.

My back hurt more after leaving here , she walked on my back , covered me in oil , wiped it off…read morethen sent me on my way . Don't give her your money. Laziest massage ever