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    The Spa

    5.0 (1 review)
    Open Open 24 hours

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    8 years ago

    Helpful 6
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    Love this 7
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    The Sanctuary Beach Resort - Oceanfront Deluxe room layout.

    The Sanctuary Beach Resort

    3.7(737 reviews)
    0.0 mi
    $$$

    We were lucky enough to stay here the week beginning Easter, through that next Friday. We had a…read morePanoramic view deluxe room. We thought we'd booked the suite but nooooooo... The additional space would have been nice for two adults and their furry friend. It was still a great room with an awesome view of the dunes and water. Check in was terrific. The lobby is beautiful and stocked for a quick whatever you might want. There is a backyard behind the lobby that is sheltered from those pesky ocean breezes with firepit, tables, chairs and other stuff. Nice touch. Our room was spotless. The bathroom was very nice. Clean and let me say that the shower was fantastic. There is a heater/fan in the bathroom that made getting out of the shower, pleasantly warm. Toiletries are of nice quality. Our dog, Sian found the stick library very useful and she had a blast going after it on the beach and in the ocean. She even brought it back to the library the morning we left, for others to use during their stay. The pet welcome is a nice touch. This site is very pet friendly. Not so much for the timeshares that are on the same property. And that's fine. Parking is not allowed at the units. You are driven to your unit by one of the great golf cart drivers. Zach was our driver. Loaded all our luggage on to the the cart. As we journeyed to our cottage, Zach pointed out sites as well as amenities. Unloaded our luggage as wll as went and got us ice as we settled in. If you need help getting to your car, onsite restaurant or the lobby, just call the lobby about 10 minutes before you want to go and someone will be there. The restaurant is great. We ate there twice and had breakfast delivered to our unit twice. The bread platter... OMG... the bread platter. We loved it so much that we went to Otto's bakery in Salinas on our way out of town to bring it home with us. The restaurant is not open for breakfast but, at check in, you will get a room service menu that that's how you can have breakfast onsite. More on the restaurant in that review... Can't wait to go back. Have to say that overall, this is probably in our top 3 of vacation spots. Including Hawaii. It's just great.

    I rarely leave negative reviews, but I left this stay feeling genuinely disappointed. I had this…read morehotel saved for a long time and booked it after seeing so many glowing reviews about the pet-friendly luxury experience. We paid around $1,000 for one night, so I arrived excited and expecting something special. Unfortunately, our experience was the opposite. Many of the pet-friendly touches that influenced me to book were missing at check-in. There was no personalized dog welcome setup, no dog package, and my dog's name was not on the welcome sign until I called later. I had also requested a simple welcome card for my mother-in-law's first trip to California, and although staff said they would gladly do it, it was never done. We also had multiple room issues throughout the stay. The TV was not working, the phone buttons to reach the front desk did not work, there was no extra pillow for the fold-out bed, and there was even a leftover dog chew from a previous guest found in the bed. To be fair, the maintenance employee was kind and helpful, and the complimentary bottle of wine was appreciated. However, for this price point, the lack of attention to detail and overall service was really disappointing. What upset me most was checkout. I politely explained that I was disappointed and thought at minimum the pet fee might be removed, but there was no effort to make things right beyond emailing the receipt. Beautiful location, but the experience did not match the cost or reputation. I truly wanted to love this stay and left sad and let down instead.

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    The Sanctuary Beach Resort - The Sanctuary Beach Resort

    The Sanctuary Beach Resort

    The Sanctuary Beach Resort - The Sanctuary Beach Resort

    The Sanctuary Beach Resort

    The Sanctuary Beach Resort - Bocce ball court and views of the units

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    Bocce ball court and views of the units

    The Spa - spas - Updated May 2026

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