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    Post Ranch Inn

    4.3 (361 reviews)
    Ultra High-EndHotels, Day Spas, New American
    Open Open 24 hours

    By appointment only

    Services - Post Ranch Inn

    Hotels

    Post Ranch Inn Photos

    POST RANCH INN ATMOSPHERE

    What's the vibe?
    Quiet
    Romantic
    Intimate
    Upscale

    Recommended Reviews - Post Ranch Inn

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    Reviews With Photos

    View from the back patio of the South Coast House
    Shawn L.

    One for the books! Came here with my sister and my mom for 4 days. We stayed at the South Coast House which is their private house away from everything. My sister and I have loud laughs and we stay up late so it was perfect. The property is gated and your car is parked in the driveway so you don't have to go to the Valet to get it. There are trails that take you to the main areas so you can walk or have a driver come get you. Breakfast is complimentary and we had it delivered to the house every morning, The breakfast was good, lots to choose from and it was just the right portion. They had a yummy coconut and Turmeric smoothie that I got every morning. There are 3 pools and for sure 2 of them are open 24/7. We did use the pool during the day and night. We dined at Sierra Mar for lunch and dinner. The mushroom flat bread they have for lunch.. get it, It's so good. Everything was amazing, from the view to the food. The staff at Post Ranch Inn are great. Shout out to Juan, who is one of the drivers. He was super personable, funny and had the best energy. We were always excited to get him as the driver. Post Ranch Inn is a special place and I hope to return. The property is so beautiful and there's a reason why this is a 3 Key Michelin property.

    Wet rag #2 with some chemical--later told it is bleach. Somewhat dried at this point in time (right before we left PRI)
    Xde L.

    TLDR: Tim Lee, the general manager of Post Ranch Inn, handled a serious issue with alarming unprofessionalism. Instead of taking accountability for his team's clear mistakes, he deflected blame, minimized my concerns, and even laughed while I was explaining the damage done to my property. His lack of leadership and failure to train staff to handle guest issues is unacceptable. The insurance adjuster, Steve Stanfield--who also owns Westlake Risk, the resort's insurance provider--was equally dismissive. Neither PRI nor their insurance company is BBB accredited. Post Ranch Inn was my dream location for a future wedding due to their intimate wedding ceremonies. When my birthday and our ten-year anniversary aligned in April 2025, it felt like the perfect occasion to celebrate--and preview the resort as a potential wedding venue. My fiancé booked the Coast House. We even paid extra for a potential upgrade and a bottle of champagne. We arrived early and were greeted warmly by the valet and front desk. It felt magical--at first. RED FLAG #1: No Mention of the Upgrade Despite paying for an upgrade, the receptionist never acknowledged it or offered options until I brought it up. RED FLAG #2: Misleading Photos The pristine photos online hide the truth: neglected landscaping, dead shrubs, and patchy areas that are clearly not meant to be photographed. Not only in the meditation pool, but also at Sierra Mar. Our room had cobwebs... Dinner with a sunset view was next. The ambiance of the Michelin guide restaurant was disappointing. I was definitely overdressed; the attire is casual. The sample menu didn't match what was available. We were warned, but I did not think it would deviate so much. We changed our meal and ordered the guinea hen and porkchop. The guinea hen was dry, and while I appreciated the ssamjang in the pork dish, the kimchi was Americanized. We returned to our room... and that's when everything changed. The Incident I had brought five dresses--three Retrofête, one Alice & Olivia, and one Fleur du Mal--all brand new, recently tailored, and never worn. I chose a sequin dress for dinner and left the others neatly placed on a chair near the bathtub. When we came back, two wet, dirty rags--the kind used by cleaning staff--were sitting on top of my new dresses. My toiletry bag was also soaked. I immediately texted the staff--no response. My fiancé went to the front desk. Eventually, the receptionist texted instructions. I followed them. The lighting in the room was poor (especially difficult for someone with vision issues), so I placed the dress in my garment bag for a specialist to inspect later. The staff seemed unsure of how to handle the situation. Just vague instructions and no resolution. They refunded the stay, and we left the property at 11 PM that night--on my birthday and anniversary. Specialist Confirms Damage My specialist--trusted by high-end clients and A-list celebrities--found stains, white specks, and a lingering odor that indicated microbial growth from the damp rags. She noted the dresses had been compromised. She offered to speak to the resort on my behalf. They refused. Tim Lee's Response: Condescending and Dismissive; Unprofessional. Tim Lee, the General Manager of PRI, called me with D.J., the Director of Guest Relations. I was placed on speakerphone. I thanked Tim for the letter he wrote and was kind at first. But once his tone was condescending, my approach changed immediately. Tim laughed. He said I could "keep the rags forever"--a sarcastic and completely tone-deaf remark. There was zero ownership of what happened. No apology for the untrained staff. No acknowledgment of how damaging this was for me. Just smug, corporate indifference. He passed me off to their insurance company--Westlake Risk. Steve Stanfield, the owner and adjuster at Westlake Risk (also not BBB accredited), was worse. From the start, he suggested I was trying to commit insurance fraud. He constantly twisted the facts of what happened, despite not being present and not understanding fabric care. When I sent a report from the specialist, he asked if the white specks were bleach. No one had mentioned bleach before. That comment exposed what might've really caused the damage. The Resolution? They offered $150 for dry cleaning--on a dress valued over $800. But if the damage is from bleach or microbial contamination, dry cleaning won't fix it. They wanted me to ship the dress to them. I refused. Given how they treated me throughout, I wasn't about to trust them with an expensive piece. I suggested sending a qualified evaluator to my location instead--they declined. Reality of this: A room costs ~$3,000 per night. The dress ruined is ~$820 My rent in Larchmont Village ~$2.2k per month My dresses aren't just outfits. They are part of how I celebrate and express myself. And I promise you--I deliver. Every. Single. Time. And Post Ranch Inn failed to deliver.

    Our room

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    2 months ago

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    Tim L.

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    1 year ago

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    1 year ago

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    7 months ago

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    Tim L.

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    11 months ago

    Run don't walk (be careful). Absolutely the best view and food in Big Sir. Maybe anywhere we have ever been. 10k stars.

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    6 months ago

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    2 years ago

    Way overrated, very expensive and the restaurant had crummy food for dinner on a fixed price menu that almost cost $1000 for two people

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    7 years ago

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    2 years ago

    Absolutely stunning place. Beautiful views, excellent service, white glove treatment. Perfect for a special occasion or romantic weekend.

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    2 years ago

    The Post Ranch in has the best location, the views are spectacular. However, I'm giving it 4 stars because the bungalows are very outdated.

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    3 years ago

    My absolute favorite place tree houses today for the food is phenomenal. The views are crazy awesome. Highly recommend

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    Page 1 of 10

    Ask the Community - Post Ranch Inn

    Is it dog friendly?

    No, unless is a service dog.

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    Review Highlights - Post Ranch Inn

    We also ate dinner at the Sierra Mar restaurant, which, while it was expensive as well, was incredibly worth it.

    Mentioned in 60 reviews

    Read more highlights

    The Sur House - Arugula wrapped in eggplant

    The Sur House

    4.1(223 reviews)
    0.4 mi
    $$$

    Phenomenal dining experience…read more Eating here is an integral experience of staying at Alila. They serve a brunch menu (for breakfast and lunch) as well as dinner. All food and non-alcoholic drinks are included with your stay (with a 1 entree limit for dinner). Over the course of our stay here, we tried the majority of the menu. Most of the food was top notch with the highlights being: *Moroccan Shakshuka - Comes out pipping hot in a mini cast iron pan. The spicy kick is infused within the eggs and peppers. Pairs perfectly with the toasted pita *Porchetta Sandwich - The pork was so rich and juicy and the crusty roll soaked up all the juices *Smoked San Marzano Bisque - The tomato flavor is very concentrated and infused with a pleasant smoke. A touch of creme makes it perfect. *Salt Spring Mussels - The fresh mussels were very tender and paired well with their spicy, smokey sausage. *La Bistecca - Medium-rare filet with roasted onions and chimichurri. Can't go wrong here. Areas for improvement: Their pizza crust is a tad thick and too floury for my taste. Their squid ink pasta is also too thick and chewy. A note about service: On the first night, I ordered their signature Marine Layer drink which has a bubble with Lavender smoke in it. Their machine malfunctioned, resulting in no smoke. I spoke to the manager about it and he personally rectified the issue for the second night and provided two complimentary drinks. This is an example of stellar service. Kudos to the staff for their commitment to a quality experience. Ambiance: The view is simply unbeatable. Ask for a table on the far edge near the water. You get a landscape view of the ocean and the adjacent hills. At sunset, the view is bathed in orange. PSA: The dinner reservations for the good times fill up rather quickly. Ask the concierge to book for you as soon as your book the hotel!

    We had both dinner and breakfast here during our 2 nights stay…read more Dinner was a bit disappointing overall. Service was quite slow, took a least an hour to get our entree and the food tasted like fairly average restaurant. None of the dishes really stood out or felt particularly memorable. One thing we did appreciate was that the restaurant is very dog-friendly and even offers a menu for dogs, which was a nice touch. The outdoor seating area was also beautiful, especially during sunset, making for a great dining atmosphere. Breakfast was definitely the better meal. There was a wide variety of options to choose from, including fresh-pressed juices, and everything we tried was flavorful and enjoyable. The quality and selection were noticeably better than dinner. Overall, the meals were okay, but I expected a lot more given that this restaurant is part of a Hyatt Category 8 property. The setting and breakfast were highlights, but the dinner experience didn't quite live up to expectations.

    Photos
    The Sur House - Inside

    Inside

    The Sur House - Mussel and Sausage

    Mussel and Sausage

    The Sur House - Artichoke

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    Artichoke

    Cafe Kevah - French Toast

    Cafe Kevah

    4.1(274 reviews)
    0.9 mi
    $$

    Really nice location and view. Parking lot is tight and can be crowded. Some people opted to park…read moreup the main road. Food was solid, just on the pricier side. We arrived around 12:30pm on a weekday. We were hungry and ordered: Strawberry danish ($9) - good, not too sweet Bloody Mary ($19) - tasty, came with pepperoncini, celery, & olive Cappuccino ($7.25) - nice and foamy Strawberry banana smoothie ($9) - good, but could've done without Classic Reuben ($23.50) - good, comes with side salad Cobb salad ($25) - on the smaller side; they forgot to add the bleu cheese crumbles but happily gave me some when I asked about it. They also use a vinaigrette as the dressing. Total came out to almost $100. The view and the weather were worth it. Food was good and we had a nice break from driving. Plenty of seating - some with umbrellas, some without. Bummed we barely missed the breakfast cutoff but still happy with our meal and experience.

    Dont try this place confused with the much busier dining spot to the right and upstairs. Wait time…read morewas about 40 minutes on a Tuesday. We went to the left and downstairs instead and there was no wait time. In fact the majority of the tables were open. Granted their food options are limited as it is a Cafe. But the no wait so that we could get back on our road trip was invaluable. We sat with a beautiful view of the coast. The view is quite majestic. You can move the umbrellas around to give your table shade. Its a first come first sit type place. We ordered their black forest ham panini as well as a chai latte and a hot apple cider. Drinks and food came out quickly. The drinks tasted great. Very hot. It warmed up the soul in this cold February day. They black forst ham panini was really good. Crunchy bread. Good amount of ham. I love the melted cheese inside. It was crunchy, and gooey and tasty all at the same time. The views are just otherworldly. And the food and drinks were really good too. Pricing wasent bad considering its a tourist location. I would definitely recommend stopping by this place to experience the views and try the food as you go on your road trip up the coast.

    Photos
    Cafe Kevah - View of cashier from aisle

    View of cashier from aisle

    Cafe Kevah - Cobb Salad

    Cobb Salad

    Cafe Kevah - Breakfast burrito

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    Breakfast burrito

    Nepenthe - Chicken chicken breast served on a French Roll

    Nepenthe

    3.8(2.9k reviews)
    0.9 mi
    $$$

    TIKI DAVE has had a love affair with NEPENTHE ever since his parents started taking him there when…read morehe was an itty bitty. This place is pure magic. Big Sur is pure magic. Big Sur even healed my wheelchair bound mother in her 30's? when she fell ill and stayed with the Pfeiffer family back in the '70s for a couple of months. Despite whatever inclimate weather on the Monterey Peninsula, whenever you pass Big Sur and go up over the hill past Ventana and Post Ranch to Nepenthe, it is always sunshine. Well, except for last weekend. But we didn't care. Our usual favorite spot is through the restaurant out on the back deck but they were, as always, mobbed so we grabbed a drink at the beautiful bar and waited about 30 minutes for an edge spot out front. When I started going to Nepenthe, the Ambrosia Burgers (a must have) were $5...Now they are about $28. For all the haters who complain about that price tag, realize you are on the edge of the world with zero cares aside from perhaps some difficult parking because it is such a popular place. But again, everything about Nepenthe is pure magic. For my wife and I, we split a bottle of Chardonnay for a very reasonable price as well as the Ambrosia Burger with the absolute mandatory side of bean salad. TIKI DAVE is serious; the bean salad has been a favorite for years and years and years. The fresh herbs with the garbanzos and kidneys, well, for fear of being redundant, the combination is magic. And that burger continues to be incredible. And frankly splitting the burger, beans and a half basket of fries (which really is even enough for a family of 4) are plenty. TIKI DAVE adores this place and it has survived years of local fires. The store down below is also amazing, full of unique things, art, jewelry, cards, decor, everything interesting. TIKI DAVE has been going to NEPENTHE for years and years and years. I have all sorts of local tips; please reach out to me and follow me on socials for all sorts of tips!

    Come for vibes and views, not the food. We came here on a Sunday around 1:30 and it was about a 30…read moremin wait, not bad. Got a seat overlooking the outdoor deck area with a great view. But the food was abysmal. We ordered the ambrosia burger, the French dip sandwich, and basket of fries. Everything was completely dry and devoid of flavor. The fries were so dry the only way to make them tasty was to add the hot pepper sauce (which I'm happy to have discovered). But seriously. Chick Fil A is better lol. We heard a waitress tell another guest about how flavorful the ambrosia burger sandwich is and were chuckling to ourselves like, what flavor?? The chickpea and garbanzo bean salad was good. Cole slaw tasted like it was from a container. Mai Tai IPA was good. Service was mediocre and very dependent on what host you get. Our server couldn't be bothered to even get us waters. All in all, do not recommend coming here for the food. Definitely a tourist trap.

    Photos
    Nepenthe
    Nepenthe - Grilled Chicken Breast and Salad

    Grilled Chicken Breast and Salad

    Nepenthe - Drinks (the red beer was super satisfying after a hike!)

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    Drinks (the red beer was super satisfying after a hike!)

    Sierra Mar - Borba Farms Squash with Smoked Eggplant, Buttermilk, Romesco

    Sierra Mar

    4.2(542 reviews)
    0.0 mi
    $$$$

    Every dish was thoughtfully prepared and absolutely delicious--each course felt intentional,…read morebeautifully presented, and full of flavor. The menu showcased a perfect balance of creativity and refinement, with ingredients that tasted incredibly fresh and well-paired. You can really tell how much care goes into every detail, from the composition of the dishes to the pacing of the meal. Beyond the food, the setting is just as remarkable. The views are stunning and elevate the entire experience, making it feel both special and serene. Overall, it was a truly memorable meal, and I would highly recommend it to anyone looking for an exceptional dining experience in Big Sur.

    Wanted a nice meal that would be a contrast to the hiking shoes and forest roadside diner. The view…read morewas amazing, our day was filled with the marine layer/clouds so it felt like we were dining above the clouds. Prefix lunch was plenty enough to eat without the additional appetizer. The drinks are nice and all the food is served family style. Between the salmon, lion's mane mushroom, and steak, my favorite was the mushroom. The steak was a bit more cooked than the medium rare requested. There's indoor and outdoor dining. The weather was nice enough to eat outside too. If you wanted, there are shades that can be pulled down to cover the floor to ceiling windows. You can also walk out into their small balconies to enjoy the view. The staff is very friendly and made us feel welcomed. Valet is complimentary, but there's quite a few stairs to climb from the valet to the restaurant. There are electric vehicle charging as well. If needed, I think individuals can be driven up to accommodate mobility issues.

    Photos
    Sierra Mar - Back bar area

    Back bar area

    Sierra Mar - Soup

    Soup

    Sierra Mar - View

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    View

    Big Sur Roadhouse - Tomato basil soup with salad

    Big Sur Roadhouse

    4.0(429 reviews)
    2.8 mi
    $$

    I guess you can say that I am as much of a regular as I can be, considering I live 2 1/2 hours…read moreaway. I can't get enough of this restaurant! Between the amazing people who have become friends over the years to great home cooked meals and atmosphere (the ocean is practically across the road), I cannot get enough of this place! This trip I took a longtime friend with me and although it's been two days since we were there, she's still saying how impressed she was. She was absolutely floored that they use real butter and the portions were huge. In fact the portions were so big that I couldn't even finish half of my food! And I was HUNGRY! LOL Maura and her brother (which I apologize I can't remember his name) both helped us. Maura sat us and we spoke for a quick minute, and her amazing brother served us. I can't believe it don't recall his name! But everyone there is AWESOME! I was tempted to get the super fresh salad, but decided instead on the clam chowder (as did Alicia), and the salmon was perfectly cooked. The veggies were so fresh and flavorful and the rice was exceptionally fluffy and seasoned perfectly. Not to mention the garlic toast was next level. I can't wait to get back over there! Their blueberry pancakes are calling my name! Trust me, if you want a good old fashioned stick to your bones diner, this place right here checks all the boxes! Plus it's pet friendly, if you choose to sit on the patio!

    Came in for breakfast. Cute little spot to fall upon as the other place we were going to go to was…read moreclosed. They have a small parking area.They have a small menu and they only serve breakfast until 11:20 and then at 11:30 it is lunch. We got in right before breakfast ended and got the roadhouse breakfast. There is seating inside and seating outside. It is very pretty. They have lodging at the same location as well. It was clean and quaint. The food was good, a little on the small side for the price but it was all good. The staff was very nice but very firm on the end and start times of breakfast and lunch. They are only open until 2:30pm.

    Photos
    Big Sur Roadhouse - Gorgeous mid mod seating area

    Gorgeous mid mod seating area

    Big Sur Roadhouse
    Big Sur Roadhouse - Outside

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    Outside

    Fernwood Resort Bar & Grill - da 16" pizza

    Fernwood Resort Bar & Grill

    3.9(110 reviews)
    2.4 mi

    What an incredible experience! I can't even think of the words to describe its warm charm. In a…read morestrange way, I can envision Jack Kerouac enjoying the bar here. In my opinion, it's a Big Sur oasis (not that Big Sur needs any sort of oasis!). The Rockfish tacos rocked my socks off!!! The service was off the charts. Sunnie, our bartender extraordinaire, was funny, attentive and just a very warm spirit! Would I come back here again? Heck yeah!!!

    We had a late start this morning and our way to Pfeiffer Beach we stopped for lunch. A nice place,…read morequite warm and friendly. We asked if they were open, yes, yes come in. Would you like inside or outside? We didn't hesitate, in unison we said outside. large deck we sat a deuce at the railing. Beautiful weather 70's no clouds no wind or breeze. There are plenty of choices on the menu even some more creative and interesting offerings. a Garden salad with Hibiscus vinaigrette dressing and a pizza, so much for getting out of the box...Both showed up in about fifteen minutes and it all looked and smelled great. We dove right in and we were not disappointed. By the time we came up for air it was because we'd finished off the food, all of it, delicious. Grace did a great job between all the guests that were arriving for lunch. Certainly a great choice for a meal, and a spot to relax. Foodguy-martin

    Photos
    Fernwood Resort Bar & Grill - Back patio

    Back patio

    Fernwood Resort Bar & Grill - Fish & Chips

    Fish & Chips

    Fernwood Resort Bar & Grill - Love this place for a cappuccino and something cold. This ginger beer is my fav.  Free WiFi too and best stickers around!

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    Love this place for a cappuccino and something cold. This ginger beer is my fav. Free WiFi too and best stickers around!

    Big Sur River Inn and Restaurant - Tri Tip Sandwich

    Big Sur River Inn and Restaurant

    3.0(383 reviews)
    3.4 mi
    $$

    Big Sur River Inn is a lovely spot right along the river that invites you to turn lunch into a long…read moreafternoon lounging on the river. Beautiful scenery , must sit outside and enjoy the views, we sat on the little deck facing the grassy area and loved it. Grassy area was perfect for our after lunch frisbee session!! I had the crab cake sandwich and my wife got a burger, we really enjoyed both. Service was good, manager was very friendly!! We were on a long 10 day camp trip from San Rafael- Santa Barbra so stopping in for lunch was a lovely treat and we will definitely stop in next time we are in the area. We didn't do it but loved seeing folks sitting in the river in the adirondack chairs , doesn't get much more relaxing than enjoying your favorite beverage while you lounge with your feet dangling in the Big Sur river!!

    This restaurant was hyped up too much due to it being near the water. You do have an option of…read moretaking food togo in a picnic basket to the water and eating there, but we did dine in. We were a group of 12 and service was pretty good. Got the chicken sandwich chicken sandwich which was meh 5/10, and the sandwich was cold when it came out. Also got fajitas which were ok. I was gonna give up on desserts but someone in our group recommended it so we ordered some (glad I did because they were so good). Got the chocolate mousse cake, creme brûlée and apple pie which were all really good!! The dessert made up for all the food.

    Photos
    Big Sur River Inn and Restaurant - Interior

    Interior

    Big Sur River Inn and Restaurant - Guac & Chips

    Guac & Chips

    Big Sur River Inn and Restaurant - Arnold Palmer

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    Arnold Palmer

    The Spa Alila - Couples Massage

    The Spa Alila

    3.8(10 reviews)
    0.4 mi
    $$$

    I want to share that my experience with the spa supervisor, Katy Hughes, was not at all what one…read morewould expect from a property of this caliber. I booked a day visit through ResortPass and, upon asking about spa services, was told, quite rudely, that guests paying $3,000 a night take priority. I understand policies and limitations, but there is a professional and respectful way to communicate them. The way this was presented felt dismissive and unnecessary. Initially, I gave her poor communication and lack of customer service the benefit of the doubt as a one-off. For context, I have many years of experience in healthcare and customer service, including managing difficult situations and people, so I am very aware of what professional communication looks like. Unfortunately, after interacting with her in person, her behavior continued to feel off-putting and difficult to understand. After enjoying the our spa services that were luckily available, outdoor sauna and pool, I returned to use the shower facilities that were mentioned as available. There were towels clearly accessible to my right as I entered, and I took one to use. Moments later, Katy approached me, after I had already used the towel, and said those were reserved for overnight guests. I explained that I had already used it, yet she still took it from me to check whether it had been used. The entire interaction felt uncomfortable and unnecessary. I'm not sure what her issue was, but the way I was treated made me feel unwelcome. Overall, this experience significantly impacted my perception of Alila Ventana. I was genuinely considering staying at the resort in the future, but this interaction made me want to avoid the property altogether. I hope the resort reevaluates how guest services are handled, especially in roles that are so customer-facing. At this level, the service should reflect the luxury being advertised.

    This time came for a facial and it did not disappoint. All the other things I mentioned last time…read morestill hold true (The spa reception is small and has a small seating area with coffee table books of the surrounding area (eg: carmel, big sur, etc). There's tea, water, some light snacks like trail mix and dried fruit. There is a sauna, though it's outside on the deck / veranda area which overlooks the incredible big sur scenery and ventana pool. You are advised to come in the hotel room robe so there's no changing room in the spa area itself.) Jody gave the best 80 minute facial I've ever had (and I've had many!). The room is situated on the second floor and faces the forest, ocean and as I was there at 3:15pm, a gorgeous afternoon view. Jody provided just the right amount of engagement, sharing a little about the product, asked whether I wanted extractions, etc but mostly let the products and hands do the work. It was serene. I fell dozed off a few times, it was utter relaxation. I left with my skin glowing and plump (full of hydration). It's pricey, but so worth it as we all need to treat ourselves once in a while!

    Photos
    The Spa Alila - The soaking tub and massage tables overlooking the forest.

    The soaking tub and massage tables overlooking the forest.

    The Spa Alila - The waiting area

    The waiting area

    The Spa Alila

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    Post Ranch Inn - hotels - Updated July 2026

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