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Steinhauser's

3.4 (13 reviews)
Closed • 8:00 am - 6:00 pm

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10 years ago

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1 year ago

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8 years ago

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5 years ago

Service staff is great. Management is always ready to please and order what I need if they dont stock it.

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7 years ago

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10 years ago

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13 years ago

Overpriced. Perhaps OK for those in need of horse supplies, but as far as a regular country feed stores go, this ain't it.

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9 years ago

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Woof Gang Bakery & Grooming Richmond

Woof Gang Bakery & Grooming Richmond

(79 reviews)

Extremely disappointed with the new owners/management. I've been bringing my dog here for over 6…read moreyears with no complaints. Now there are new owners (for a couple of years now) and our favorite groomer Rolisha is no longer there. My mom dropped Coco off and I was on the phone when she told them we did not want a low cut. I then had my mom go back in and I spoke with the groomer myself on FaceTime asking if the cut number they told my mom would still leave Coco fluffy since I did not want her hair low. We were assured by the groomer that she would still be fluffy! When I went to pick her up, she had a low cut. I called back (for the first time ever) to speak with management and let them know my disappointment with the service. Instead of being understanding and trying to come to a resolve, the manager/owner was extremely dismissive and argumentative, saying that the groomer told us the number and we agreed. Once I explained (again) that we explained several times we did not want a low cut and wanted her fluffy, she switched the narrative saying they had to cut her low because of matting. In the past if matting was an issue, I would get a phone call from Rolisha or the front desk explaining that and requiring me to approve the lower cut. After going in circles, I was over it and just them know how disappointed I was that they took no accountability. Again, in over 6 years this is the first phone call they've ever received from me. Extremely disappointed in the owner/management and lack of accountability. I really wish I would have gotten Rolisha's information before she left!

If u hate your dog, this is the perfect place to take him or her, their groomer will make sure to…read moreruin your dogs coat/fur. My dog, a beautiful agouti wooly was destroyed by their groomer, and a year something later, the undercoat is still hasn't grown. He has so many skin problems now, no defense against heat or cold, forever ruined. He was destined to be a show dog, now, I can't even take him without people asking what's wrong with him. :(

Steinhauser's - petstore - Updated May 2026

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