We had the best experience at Limitless Aquatics today! The staff were so helpful and…read moreknowledgeable! They helped us novices get the best thing for our first aquarium! They even made the experience of catching the fish so much fun for my daughters! We are so grateful for their expertise! This is definitely the place to come if you are a novice, or someone who has 6 aquariums at home (we met a patron there who had this)! They have everything for everyone!

This place is awesome. Owner/staff are very welcoming and exceptionally knowledgeable in a wide…read morevariety of aquarium critters. I was blown away by the types of fish and others they had there. Decades of knowledge these folks have. Even if you aren't prepared to buy anything and just want some real world education on owning fish (salt or fresh) this place has it for you. I'm glad we stopped by before we pulled the trigger. Axolotls, eels, and so much more to see and learn about. The shop is in a little center, but there's always been plenty of parking when we pass by. Around lunch time it's busier because there's a Subway there, so just check your timing. If you have some time, stop by and soak it all in. Cool things to see and the owner has some great informations and things to share!

Of course as a big corporate store you would expect it is stocked with all manner of pet supplies…read moreand for the most part that is true but when you hire a bunch of people who know nothing about products or even where they are located what use is it? As this store opened the overall quality of the store has gone down to the point we will no longer go. This applies to all pet smart stores really. Shop smart, shop local. I learned my lesson.

Hayden was awesome to us ! Made our trip to the store memorable & all around customer service was…read moreexcellent.

Staff is always knowledgeable and friendly. I am a senior citizen, and the staff is always ready to…read morehelp with the large bags of dog food. Excellent service and goods.

great experience.fast and knowledgeable. friendly to pet and owner. i would definitely recommend…read morethis place to anyone.

Had a wonderful experience shopping here. I was looking for some training treats for my precious…read morepup and I found a variety of treats here. There were also small dog toys on clearance throughout the store, and I picked up a few to surprise my pup on the next upcoming holidays (have to hide it from her!!). The plush dog toys were so small but cute, and my pup loves the smaller dog toys. I ended up also picking up a Plato Dog's Salmon Treat and a Etta says Dog Treat Yummy Stick. There were a lot of other specials like buy one get one 50% off as well. Will have to drop by to see what other things I can find! Glad I got to visit this store. I'm a fan!

I love supporting local businesses. Staff is friendly & helpful. I had to dogs groomed there…read more Shawntell did the grooming. She did a great job!

A bit on the pricey side but I love a lot of the customers perks they offer. Came to get nail…read moreclippers and some goodies for the family doggo. A lot of their pet clothing is on sale if you're into that sort of thing. I got a ball, some doggo ice cream, a bag of treats, a nail clippers and a nail file for $32 They also offer grooming services, an in-house veterinarian and playtime for dogs on Saturdays. Always check the store for the days/times because it can fluctuate.

I always love coming here. Tons of toys for the pups…read more I get lost in the fish section all the time but never buy one lol. Celebrating my dogs 6th birthday and had to go find some toys even though they don't need anymore lol. Walked to back of store to find the 75% and 50% off bucket of toys. Can't beat the price for some of these toys and while they get destroyed, easier to buy a few so all 3 can have fun on the birthday celebration. Staff is always friendly and helpful.

I was in there yesterday 4/24/26 to buy a couple fish, we arrived approximately 8:10pm -8:15 pm…read more The employee that was working up front walked up to us and instead of asking if we need any help she told us that is we wanted to buy any fish that we could not buy any until the next day. I asked why and she said that she was getting the store ready to be closed. Mind you the store closed at 9pm and the time was 8:15pm. Tell me why fish cannot be sold 45 minutes prior to close. I can understand maybe 10 minutes prior to close but 45 minutes. In my day making a sell came 1st. Without the customer you don't have a Job. I'm still beside myself that a retail store would turn away business !

Everytime I go to petco or PetSmart I see the bettas not being taken care of the best. I got my…read morebetta 2 days ago. In my care he's already looking and doing so much better... when I found him at this petco his bottom fins were so curled and he wasn't the best swimmer. Having him in my care and a good tank I can see he's already doing and looking better. His fins have uncurled a little and I'm so excited for him to be at his full little fishy potential.

How smart is your pet? Smart enough to know these prices are far too high, hopefully…read more The Richmond PetSmart is pretty good, but it's gotten a lot more expensive over the years which is why I lowered it by a star. We can't really afford shopping at PetSmart and Petco anymore, but we still like them and we still come in here to check out what's new and also get certain items that we can't get anywhere else.

Took my golden to get groomed by sebastian and had a great experience!! He did such an amazing job…read moreand made her feel so comfortable! 10/10 recommend!!!

I spoke with the associate Kimberly,she was more than helpful with me. guiding me through my…read morebooking process,she even informed me on new goodies for my dogs I didn't know existed. she was well educated on everything I asked & wanted to know about. 10/10 wonderful employee!

This is a fabulous store for your fur baby!!! It has all kinds of goodies and a great selection of…read morefood and toys. They are always friendly, and attentive. Great place to shop for your best friend!! Go check them out!!

The best performance around, I drive to this location always. They have the nicest staff, the most…read moreknowledgeable people. They are kind and friendly, I always have a great experience here. They always have great news animals and they KNOW about them!!! Prices that you can't beat, check it out, you'll leave with something :)

Customer service at this location is beyond ridiculous. I bought a harness and I know I saw one…read moreprice and after he rang it up I said I saw a different price he goes there and the price I saw was there and he said someone put that tag there and that his people didn't do it like change the price or something..