Highly recommend,fast,professional, honest. Very quick service…read more Water heater, faucet,toilet

When the toilet when on the fritz and after attempting to fix it on my own, I realized I was in…read moreover my head and needed to call in a professional. Royally flushed was responsive and quick to come out. The plumber, Ardi, arrived on time and was courteous, polite, and very knowledgeable, I explained the situation to him and within no time he knew exactly what needed to be done and was able to have us up and running in no time. Extremely thankful for the prompt, well executed service.

I had a clogged drain line in my garage, they arrived and worked on it for 45 minutes and said they…read morecould not drain line was probably broken gave me the # of a plumber to have it repaired. They arrived and plumber arrived and did the same procedure and had the line open in 45 minutes. Mikes charged me 250.00 and failed the plumber got it open and charged less than Mikes. Never again for Mikes!!!

The owner changed the name of the business to MIKES DRAIN SERVICE. We had an emergency. Water…read morebacked up from our septic tank into the basement of our house. It was a disaster. We had a clogged drainage pipe between the house and the septic tank. I called this business and Mike was at my house in 30 minutes. Mike is kind, caring, and VERY good at his job. He fixed the problem in 20 minutes. Additionally, his prices are extremely reasonable! For this emergency visit he charged less than half of the price that was quoted to me by the septic service company we use to pump out our septic tank! I could not be happier and more grateful for Mike! Please use his services. You will be happy that you did!

Went Very Well, Thanks Rick. did a ton of things for us, in under 4 Hours, Everything was Great!!!read more

1. Put a water softener in for me which is still under warranty, I kept having trouble with it. He…read morecame more than once and did not fix it. Said he'd have someone else call me. No one called me. I had to, at my own expense, have someone come in and fix it. Rick had no clue what he was doing. Did not have softener set up correctly. The softener has it's own controller which he did not have turned on. There was also a white piece of plastic behind the controller unit inside a black circular piece which was taken out, looked like piece of the white plastic pipe used near the softener. 2. I then had Rick look at a shower that was not working. He took it apart, it was a water line, said he wasn't working on it, left the shower apart. That is not the way you do business. Extremely disappointed. But I now found a great plumber.

Ignore my earlier review, I was dealing with the Purple Plumber's replacement last time I had a…read moreservice call. Purple Plumber is a one man operation and when he was away in the past, another service covered for him. That is where the good review came from in the past. I've now dealt with John, the Purple Plumber himself. What an angry, unhappy man. I work in customer service and this man hit every button of what not to do. He is a great plumber, I believe he is, but he needs to hire someone to deal with people for him. Grumpy, angry, impatient. He got so angry at me for paying within 10 days of a service call, he wanted payment the day of but he doesn't take credit cards. Hard to do if you aren't at home at the time of the service call. He wouldn't work on my type of hot water heater and instead of telling me so, he went off on me about how he hates the type I own. Wow, how is the guy still in business? Neffsville Plumbing and Heating charge $58 for a call out, use them instead. No plumber is perfect but at least if you avoid Purple Plumber, you won't be lectured and grumbled at by some old man that must hate his life and his job.

When my previous plumber would not return my calls, I found the Purple Plumber through the…read morerecommendation of a friend. After calling him, he arrived the next day and he unclogged my sink, changed my garbage disposal and fixed my outdoor spigots that had been leaking. He worked in a timely fashion and his prices are reasonable. His demeanor is quiet with few words which I appreciate when a job needs to get done.

Great service! I called Saturday about my AC leaking and a technician came first thing Monday…read moremorning and fixed the problem! The technician was friendly and knowledgeable and was in and out in 30 minutes! Would call again work any other issues!

Their construction division installed new windows. Thankfully I had a ring camera because their…read moreinstallers didn't know what they were doing. They came back and fixed the installed but promised to oversee all work. That didn't happen so now we resorted to a warranty letter which they tried to shortcut. Their workers did a poor job of cleaning up after themselves and also used the restroom but didn't flush the toilet. Very disappointed for spending $13,000. I would not recommend for any services if this is how their ownership allows this to occur even after numerous conversations with them.

A Jackson Ecker is a family owned and family operated Plumbing and HVAC service company. They are…read moreone of the oldest firms in the area and continue to do business under traditional values of person to person relationships, exceptional craftsmanship, and fair pricing. They responded to my call to clear a house-wide backup the day before the July 4 holiday and worked the unexpectedly complex problem continuously until resolved. The owner (Aram) delayed his family vacation to complete an issue which was more extensive than originally thought. They are justifiably proud of their company's long history, fair business practices, and extensive knowledge

I have been blessed to have A Jackson Ecker as my plumbing/heating service since 1993....in two…read morecommercial buildings and in two homes. They perform great work and are responsive to emergencies. Long loyalty.

Called and they came out next day! Dreaded making the call…read morefor fear of the issue being a bigger problem. Turns out it was a simple fix! Will definitely use for all my plumbing needs!

6 years ago, I had a clog that was backing up sewer into my basement. Really awful and couldn't use…read morea drain in my house. Rota Rooter broke my wood floor and left ugly cement. Clog returned. These guys came out without touching my floors found a drain entry hidden beneath the gas outside in the street and unclogged it. It has not returned. 6 years and counting. Price was great also, especially considering they honestly fixed the problem instead of rigging it for a bit.

They are my go to company. I've used M&M 5 separate occasions at 3 different properties. 2 were…read moreplumbing and 3 were heating/a/c service. Very professional and responsive. Techs were great. Bill paying online. Good prices. I highly recommend them

Dedicated service at a good value (as plumbers go...;-)…read more Needed the kitchen sink faucet set replaced after some years of service. Moen provided a FULL warranty replacement set (Moen rocks!) and Dominic the M&M guy installed this handily for a reasonable charge. Some months later there was an internal issue with this part as well as a number of house plumbing issues that I figured to address at the same time. Brandon and his other brother Brandon set about these other issues but noted that the sink needed a specific Moen replacement part. Meanwhile, they tackled the house pressure regulator, which had been a real challenge for a prior plumber for some reason. Brandon measured the outside pressure and matched this up so our showers were still able to provide the same oomph. This was the root problem to our "water heater issue" - which included relief valve output due to surges. Unfortunately, we still had to buy/install a new overflow bladder. At my request, they also checked all the valves under the sinks and toilets for operation and leaks to see if they needed their packing adjusted or to be replaced. Note: After years of non-use, the typical valve used has packing that can dry and pull back leading to a leak. You can simply tighten up the screw on the front to tighten the packing. If you do replace this valve - go to a better quality ball valve design choice. We also had a significant leak in one of the exterior hose valves - had these replaced with the newer long-valve design that places the shut-off point internal to the house rather than right at the handle. We had them switch out the other one to this, as this will reduce the chance of cracked pipes (and possibly a very soggy cellar) from freezing. Dominic returned and facilitated communications with Moen and eventually did a re-installation. Moen provided an assembly and eventually express shipped a WHOLE NEW faucet set to get this problem solved. M&M was kind enough to significantly discount the charges on the faucet troubleshooting and re-replacement.