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    Steam Doc

    4.8 (83 reviews)
    Closed 9:00 am - 1:00 pm

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    Services - Steam Doc

    Biohazard cleanup

    Damage restoration

    Grout cleaning

    11 More Services

    Grout recoloring

    Grout refinishing

    Re-grouting

    Grout sealing

    Grouting

    Mold remediation

    Carpet and upholstery odor removal

    Carpet and upholstery stain protection

    Carpet and upholstery stain removal

    Carpet and upholstery steam cleaning

    Water extraction from fabrics

    Steam Doc Photos

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    Recommended Reviews - Steam Doc

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Our living room while he was cleaning. He did an amazing job!
    Hannah W.

    After spending so much time indoors during quarantine our carpets were in BAD shape. Now that my twin boys are crawling we knew we needed to have the carpets professionally cleaned. My friend recommended this company and I am so glad he did! Josh did an AMAZING job. Our carpet is several shades lighter Josh also did an amazing job getting the stains out of my 7 year olds room. I was very impressed! I would definitely recommend them.

    Steam Doc Before & After

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    3 years ago

    Business owner information

    Photo of Charlton L.

    Charlton L.

    Helpful 1
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    Photo of Leslie S.
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    5 years ago

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    Charlton L.

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    4 years ago

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    Charlton L.

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    4 years ago

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    6 years ago

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    Charlton L.

    Helpful 3
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    6 years ago

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    Charlton L.

    We appreciate your business! Thank you!

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    8 years ago

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    4 years ago

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    Charlton L.

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    8 years ago

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    6 years ago

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    5 years ago

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    Charlton L.

    Helpful 1
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    6 years ago

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    Charlton L.

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    6 years ago

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    Photo of Vanessa B.
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    5 years ago

    Fantastic job and great communication! I had the rugs cleaned and the shower steam cleaned. Both were left in great condition!

    Business owner information

    Photo of Charlton L.

    Charlton L.

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    9 years ago

    Helpful 4
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    7 years ago

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Charlton L.

    Charlton L.

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    6 years ago

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    6 years ago

    These guys did great job on cleaning the carpet.

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    6 years ago

    Business owner information

    Photo of Charlton L.

    Charlton L.

    Thanks for the positive words Anita. We are happy to serve!

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    6 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    7 years ago

    Business owner information

    Photo of Charlton L.

    Charlton L.

    Thank you Meghan. The SteamDoc Team

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    8 years ago

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    9 years ago

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    4 years ago

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    Charlton L.

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    7 years ago

    Steam Doc did excellent work with carpet cleaning and kitchen tiles grouting at affordable price. I strongly recommend their service.

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    8 years ago

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    4 years ago

    Business owner information

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    Charlton L.

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    7 years ago

    Business owner information

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    Charlton L.

    Thank you Justin for the recommendation - The SteamDoc Team

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    7 years ago

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    11 years ago

    Business owner information

    Photo of Sara L.

    Sara L.

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    7 years ago

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    5 years ago

    Business owner information

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    Charlton L.

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    9 years ago

    Business owner information

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    Charlton L.

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    5 years ago

    Great job. Nice guy. Very efficient. Easy to schedule and work with.

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    Sara L.

    Helpful 0
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    12 years ago

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    Page 1 of 3

    Ask the Community - Steam Doc

    Review Highlights - Steam Doc

    Marcus came out on time, told me just what he was going to do and then got straight to work.

    Mentioned in 35 reviews

    Read more highlights

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    Austin Roofing Company & Water Damage - The team

    Austin Roofing Company & Water Damage

    (517 reviews)

    Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

    I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

    Austin Fire & Flood - water damage area

    Austin Fire & Flood

    (9 reviews)

    TLDR: Though we had no issue with the quality of Austin Flood & Fire's work, we had multiple…read moreegregious billing issues, to the point that it's difficult to believe they weren't intentionally trying to overcharge us. 1. Austin Flood & Fire responded to our call on a Wednesday night to begin drying our house out after a flood. On Thursday morning, Alex Zimmer put together a complete quote for the full remediation. We found the quote high, and got a second quote from another provider. On Friday morning, we called Alex to let him know that we were going with the other company because of cost (paying out of pocket). Alex stated that the other company was not going to be as thorough, and convinced us to reconsider, offering to work on getting his quote down. He met us in the middle and offered to start the next day (Saturday). We agreed to go with AF&F and asked for the updated quote in writing. We repeatedly called and texted Alex throughout the day on Friday for the updated quote, which he assured he would get to us. Eventually, it was close of business on Friday and we had to cancel our other company (slated for Monday). Finally, AF&F sent the updated quote at 8 pm on Friday, for only $1k less than the original quote and roughly $5k more than the price discussed. Alex admitted this was AF&F's mistake, but was unwilling to honor our verbal agreement. Considering it was now Friday night and we were urgently seeking to remediate, we felt trapped and chose to go with AF&F and hope for the best. We did ask to speak to the owner, Robin, before we proceeded, who assured us they would do everything to keep the costs down, and that the quote was the "not to exceed" number and may be less. We felt somewhat better and chalked it up to a miscommunication. 2. A few days later, we received an invoice for 20% of the total quote. We had already paid a deposit on Wednesday which was not reflected in any of our new documents. We contacted AF&F to remind them of this, and at first, our project manager, Danielle, said it would be taken off "at the end" without further explanation. Given the upfront billing issue, we did not trust that this would occur. They did eventually make this right, but it felt like clear dishonesty and/or incompetence to have two billing issues at the outset. 3. As the work started in earnest, the team was prompt and did a good job. The only issue, which we flagged repeatedly to Danielle, was that certain pieces of equipment were sitting unused. She reassured us that we would only be billed for equipment used. Because the dry out hadn't taken as much equipment or as many days as the original estimate, we expected our final invoice could be less than the "not to exceed" number. Imagine our surprise when the total invoice was $700 over the "not to exceed" number! We did not approve any work outside the original scope, nor did they even seem to notice they went above the "not to exceed" number. They simply offered us a 5% "prompt payment" discount if we paid within 48 hours. We reviewed the invoice and quickly realized that they had cited 44 pieces of equipment in our 900 square foot home. This was a clear overbilling, which we pointed out. Both Danielle and Robin immediately replied to say that we were misreading the invoice and/or were incapable of doing basic arithmetic. We highlighted a specific room to point out discrepancies, and they went silent for a full day. We received an updated quote for a decreased price on Thursday morning, with a reminder of the "prompt payment" discount (now down to 24 hours with no adjustment for their mistake). Danielle admitted they had double charged us for equipment in several rooms and sent photo evidence, which we reviewed only to find additional errors. We asked for the supervisor hours to be removed as well, considering it was not included on the original estimate and we had to spend hours of our own correcting errors. We came to an agreement and paid the rest of the invoice in full by Friday. We never heard another word from Robin about any of this. Overall, we had no issue with the quality of their work. Their on-site crew were helpful and polite. However, these issues suggest incompetence or intentional overbilling. They take advantage of the fact that they're providing urgent services to people in difficult circumstances, using scare tactics and time pressure to sell. We would not recommend them under any circumstances.

    We live in Oregon and had to coordinate remotely, but email/phone communication was good when…read morelining up testing and estimates. Alex and I texted while items were being pulled from the house, receiving confirmation photos. Comms were good coordinating return of the cleaned items to a storage unit. Billing went smooth. It was only when items didn't turn up that AFF began to destroy the good will they had built with me. When trying to resolve the issue, they blamed their subcontractors and said objects not added to the project through "established communication channels" were not their responsibility -- it didn't matter how much proof I had. An antique family heirloom was lost and left another one sitting in Texas to be retrieved later on our dime. AFF makes errors and dodges accountability. Find another local outfit. If you must work with AFF, dot every i and cross every t -- and make sure you do it through their "established" channel. They added frustration to our tragedy.

    Ace Roofing Company - Roofing Contractors - Yelpers Rave About Ace Roofing!

    Ace Roofing Company

    (337 reviews)

    Wow! Ace Roofing really saved the day for us during our home sale…read more We were in the middle of selling our house here in Austin when a roof inspection came back with a laundry list of repairs. After getting a few estimates, Ace Roofing was the clear winner. What really earned the 5 stars: The Price: Their quote was significantly more affordable than the initial inspection report estimates. It made a huge difference in our closing costs. The Owner Connection: I was impressed that DJ, the owner, actually came out to our house to meet us personally. You don't see that kind of local, hands-on service much anymore. The Paperwork: Garry, the project manager, provided full photos and documentation of all the work they accomplished. Having those photos to show the buyers gave them peace of mind that the work was done well. If you're looking for an honest, reliable roofer in the Austin area who won't overcharge you, definitely give these guys a call. So glad I reached out to them!

    Ace Roofing installed our new roof in October of 2024. We were more than pleased with the quality…read moreof their work and their attention to detail. Fast forward to January 2026 and a buyer home inspection revealed that we had one shingle with unexpected granular loss. I called Ace Roofing and was promptly contacted by Maston. Within a week, Maston looked at the shingle in question and took care of the problem at no charge. I would highly recommend Ace Roofing based not only on the quality of their work, but also their willingness to address any future issues.

    Steam Doc - carpet_cleaning - Updated May 2026

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