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    Steak ’n Shake

    1.7 (60 reviews)
    InexpensiveBurgers, Fast Food, American
    Closed 10:00 am - 10:00 pm
    Updated 1 week ago

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Photos

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Good for kids
    Good for groups

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    Reviews With Photos

    Nice hot fries.
    George E.

    This was another tough review to write. Over all if they had a beautiful young waitress to flirt with me er...I mean take my order you would be reading a 4 and quite possibly a 5 star review. Had the fries not been hot and the tomato sliced more thick than they do at Burger King this would be a 2 star review at best. I'm not a fan of shoestring fries. The French fries did taste good. That's a personal preference and in no way has in weight on my review. My burger was not sloppily thrown together like I've gotten used to at Burger King. I could tell the cook took pride in his work. If you are a manager at BK my suggestion is that you steal a cook or two from S&S. I liked the fact they had Coke Zero. I did NOT like the additional charge for cherry, nor did I like the extra charge for extra sauces. That's an easy fix, I'll just bring some from BK they're not stingy with sauces. The catsup paket was nearly impossible to open, good thing I Cary a pocket knife.Perhaps some senior friendly packaging for sauces is the solution. I wasn't a fan of the way the floor creaked as I walked to my table. But I did see a young man cleaning the dinning room , which I didn't see at BK on my last visit. Over all I had a nice meal at a reasonable cost, though I paid nearly as much for my mom's small strawberry shake as I did for my meal..as a sidenote as a first time user of the app, I found it rather clunky not user friendly and found it impossible to get my free shake .It took forever to put my debit card in. Hopefully it won't be as difficult next order. I will be back to try some other menu items and get my free shake.

    3 PC Chicken Fingers Combo  Single Steakburger with Cheese Combo
    Jenna C.

    i love coming in to eat when i have the time! my boyfriend and i stopped here for lunch and we had a wonderful time. i love both the burgers and chicken fingers, but i always have to have the fries and milkshakes too! even though there are no servers anymore, the people we interacted with were very nice! we have always loved the look of the place. the new technology was a little confusing at first, but we got the hang of it.

    Free drink station

    If you enjoy ordering your own food with absolutely no one to help you this is the place for you we walked in no one greeted us or even looked up at us not busy at all on this day! We waited but decided to just use the screen to order our own food had a few questions and no one there to answer them! I won't be coming back this used to be my favorite restaurant

    The groups have left, but their dishes live on.
    Kevin G.

    This is the place you go if you're not hungry, because by the time you get served, you'll be starving. The waiter's opening statement that he was comping our drinks should have been a warning. It was appreciated, but there's twenty minutes of my life I'll never get back. Steak n Shakes that are open 24 hours attract huge groups who have nowhere else to meet and can't afford Denny's. This has been true in multiple States. This location is just the latest example. Do not go late and expect any reasonable amount of service. They are consistently under-staffed to meet the crunch times, and a group of 10 will cause crunch time. The food is usually good, I'm just wondering if it's worth the pain. After all, White Castle will be open in a few hours. Update: Our food arrived about ten minutes after I posted this review. My bacon cheeseburger was good, my wife's burger was cold. When we checked out, I mentioned the wait and the cashier verified our server had comp'ed our drinks. I think you have an issue if you have a standing policy to comp drinks after a slow order.

    Rachel L.

    This place is awful. My friend and I went there for a quick dinner tonight and we waited a while to even be seated and it was not busy at all. The lady who sat us was just rude and ended up being our waiter. All of the servers were complaining about each other and fighting. From what we heard there was an employee there that took tips off of a table that didn't belong to them and they were fighting about it. The place was very dirty and gross. A typical Springfield place but if you were hungry like we were you'd go with it haha. The only good thing there was how fast the food came out. One of the pictures is under the oven, the food sitting in the window sat there for about 10 minuets and then that was the chili we ordered. I don't think I'll be going back.

    Huge puddle of grease kindly left for my onion rings to lounge in?

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    Under horrible management obviously, never open, slow service just an utter disappointment compared to how it use to be sad fr

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    Page 1 of 2

    Ask the Community - Steak ’n Shake

    Review Highlights - Steak ’n Shake

    Tonight, the wait staff was not on their A-game.

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    Krazy Taco 937 - Sweet Habanero Chicken (Great stuff)

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    Wife and I went to Krazy Taco 937 tonight with already high hopes because of its great online…read morereviews. To say we were not disappointed is an understatement; we were stunned at how enjoyable the experience was. Everything.. EVERYTHING about this place is wonderful. Service was very attentive, friendly and helpful (and our waitress had only been working there 1 month.) The overall ambiance was stimulating and captivating. Stimulating because the music Powerhouse 60s hits from Ray Charles, Tom Jones, the Beatles and more was a *perfect* choice to enjoy yet not disrupt quiet conversation. Stimulating because the decor was so unique and interesting. And because just the vibe of everyone in there really enjoying themselves was palpable. What about the food you say? Every ingredient of all 4 different taco choices we made was wonderful; fresh, tasty and well prepared and presented. It's not very close to us but we are already excitedly figuring out when we can get back there - and I'm confident we are going to become regulars. It's a small place so going at peak meal hours might risk waiting. They have about 10 tables as well as another 8 or 10 stools at the bar. We did not drink so cannot review that aspect. We were told the place had come under new management in the last few months. As well as that place seemed to be functioning, we would never have guessed that. PS I didn't know until we ordered that they were giving free tacos to veterans, so that's a really cool mark on their patriotism and sense of community. PS 2 Small warning: The bench seats at the east (entrance) wall cut off circulation in my legs.

    Second time stopping here because I feel like when you're in Springfield it should be mandatory-…read moreit's just so good! Got a seat at the bar and ordered a NA mojito and it was delicious, and also at only $5 I appreciated the price- sometimes NA drinks are as much as the full alcohol kind. Great attentive service and friendly chats with the employees. I went with the nachos which were SOOO good. Nachos are one of mh favorite foods, so I know good nachos- especially loved the pickled onions and that there were tons of toppings. My friend got two tacos with beef- can't remember the exact kinds but he enjoyed them. Such a great spot and will be back.

    Steak ’n Shake - burgers - Updated May 2026

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