Amair the Manager, was so helpful during my visit at Steak and Shake. He kept the place clean and greet and said goodbye to every customer The environment was very pleasant. I will return for another visit in the future. read more

Went through the drive-through the food was great. I think they overdo it on the condiments. I think that's just thrown money out the window no pun intended but if I tell him, no mustard don't give me any mustard. One ketchup and one fry would be awesome. most people want to I get it. I didn't need for mayonnaise because I don't use a bun but food was very tasty. Keep on doing what you're doing. I'll keep coming back. I don't know about the ambience cause I didn't go inside, but usually it is very clean. I don't care for their bathrooms. They're old, but the building is old too so far the people inside. They also seem to be pretty good and pretty nice but again I went through the drive-through most of the time. read more

Steak ’n Shake - This is just a picture of the napkin. - Fast Food Near Me - Orlando, Florida

Steak n Shake even with the change up is still on point when it comes to a good ol' burger. Decided to order the Bit Coin Bun Burger combo added tomato, lettuce, Mayo, & Mustard. Service was quick & efficient. Place was even picked up! read more

Steak ’n Shake - Bitcoin Meal - Fast Food Near Me - Orlando, Florida

I haven't been to a Steak 'n Shake in over 10 years so when my husband said "let's go to Steak 'n Shake for lunch" I was stoked! We went inside and a lot is different now, so you order on a kiosk and then when your order is ready someone calls your name and you come up to the front to get your food. There were 5 kiosks. When you get a drink, you get a separate QR code and you have to scan that to get your drink or to refill your drink. There are no servers but employees do come out to clean the tables. I ordered a cheeseburger and fries and my son got the same but with onion rings. The cheeseburger was so good, tasted extremely fresh and I LOVE their French fries, they are so skinny and I love that. My son's onion rings were very good! Before we left I got two milkshakes to-go. I got a butterfinger and biscoff milkshake, both were so good! For 3 people to eat and milkshakes, I spent a little over $30 and I think the food was so good! I will definitely be back in the future! read more

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I'm not shocked at the negative reviews for this location; it was great for years but all of my recent orders have had serious issues, whether it's quality or accuracy. I'd avoid it, and I need to take my own advice. read more

It's been a while since I was last here so we thought it safe to order delivery from here. Nope. After researching online I found that back in 2020 they went to a more fast food model and it shows. No more baked beans, coleslaw and some other stuff. The order was sealed in a plastic bag which caused condensation that made everything soggy. The driver arrived pretty quick and yet everything was cold. I miss the old Steak n Shake from when I was a kid. read more

It was my first time trying Steak 'n Shake, and I was pleasantly surprised by how good it was compared to other fast food restaurants. I ordered the Western BBQ 'n Bacon Steakburger Combo with a Kit Kat mixed with Nutella MilkShake. Western BBQ 'n Bacon Steakburger was pretty good. The beef patty was warm, and had enough BBQ sauce. The bacon was nice and crispy. Overall, it was a pretty decent burger. The Kit Kat and Nutella Milkshake was delicious! The taste is exactly how you would expect a Kit Kat mixed with Nutella would taste like. Would definitely try their other milkshakes. Overall, I enjoyed my meal at Steak 'n Shake, and will definitely come back for my fast food cravings! read more

I can see why Steak n' Steak is partnering with the federal government because it's like waiting at the DMV to get your order

I am done with Steak'n Shake, sadly. I went thru the drive-thru and when I got home with the food I was missing my order of fries. I had the bacon cheeseburger (pic inclosed) and the bacon was not done plus the bun was soggy. I threw my food away. My wife ordered the chicken fingers and they were too dry (no flavor). I grew up on Steak'n Shake from over 60 years ago and loved them!!! Not now! Today they lost a customer. So sad. My wife did not eat all her chicken and the fries were not up to their standards so not all of the fries were eaten. Bye, bye Steak'n Shake...... read more

Steak ’n Shake - Fast Food Near Me - Orlando, Florida

Begged them three times to NOT put anything else on the burger accept mayo. I drive home, they put tons of ketchup on it. Husband hates ketchup, and we tossed it. Horrible service. AVOID. CHECK YOUR ORDERS BEFORE DRIVING OFF. YOU MIGHT HAVE A BAD SURPRISE LIKE I HAD. read more

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Fries are great! I got the chili cheese fries and I also tried the regular cheese fries and let me tell you they did not disappoint. The Frisco is good and so is the classic steakburger(pictured). read more

Steak ’n Shake - Double steakburger w/ grilled onions - Fast Food Near Me - Orlando, Florida

I give ZERO stars for this establishment. I came in for a late night meal around 11:30pm with my family on the way home from Daytona Speedway. Before my order could be placed, the lead staff member reminded me about their closing hours (12am.) Not only was I unable to get a milkshake, due to them closing, I placed an order for food. The cook went on to explain that they only had 3 people working the kitchen and still had to tend to people at the window before they could clean up for the night. However, I wasn't given enough time to eat after receiving my food.. Few minutes while I was eating, the staff member announced to the whole restaurant that they needed to lock the doors and then proceeded to ask all parties in restaurant to leave as well. This took place 7 mins before 12am. Not only was this a poor example of customer service, I am dissatisfied with my experience as I witnessed the staff demand that no milkshakes would be made since they closing. I cannot describe how disappointed in the rude behavior portrayed in front of a crowd of paying customers! This kind of behavior disgusts me as I myself have worked in customer service! That type of service is unacceptable! I will not be back! read more

We have never ate here before so we were excited to try it .You place your order off a kiosk & don't really talk to the workers until they deliver your food . The restaurant is really clean . The food came to us fast . We ordered a Frisco melt burger with tomato combo , When I got my hamburger it was missing the tomato . We also ordered a bacon cheese double burger . We ordered a cheese fry . The burgers are good & fresh . The cheese fries were not the best they are just covered with cheese sauce which is too strong & make the fries soggy . I would recommend this place for a good burger the prices are not bad . The service is fast & good . read more

Steak ’n Shake - a cup of steak steak steak steak steak steak steak steak steak steak steak steak steak steak steak steak steak steak steak - Fast Food Near Me - Orlando, Florida

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The 4 meals, 4 items, 4 bucks is a great deal at this place... I wanted chili and one of the side items of your choice is dum dum dahhh... a cup of chili. The meal comes with fries and a cookie and then your 4th item. If you're hankerin' for a shake, but don't want the regular size, then get the "junior" size. It goes great with a meal, but since you get a cookie with the 4-4-4, I suggest adding the smaller shake. The Junior shakes are $2.29 or $2.99 for the speciality flavors. That's my two cents tonight... Oh and this particular place is VERY busy at night on weekends, so be patient... it is worth the wait. read more

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Arrived at midnight after a long flight and needed food prior to hotel check in. There burgers are good and greasy! I got the garlic butter burger and it was soaking in garlic butter. I only ate 1/4 of my burger before I started getting nauseated. But I quickly returned to finishing later on. Good flavor + greasy wrapper = don't eat in your car. read more

They're sold out of literally almost everything the garlic burger is my favorite they haven't had that in WEEKS same as some other food items and shakes. half the time they don't even give us everything we asked for on our order! And the pricing is a little high just for two meals I spent $20. read more

Whenever there is a Steak 'n Shake around - I am always down for it. When we were in Orlando, we got dinner here. They have the best milkshakes, hands down! I usually get the Nutella milkshake, it's delicious my favorite from here is the Frisco Melt steak burger, fries with a side of cheese dip. It's always so juicy, flavorful & so so good. I highly recommend trying this place! I wish there was one closer to my house, I'd be there all the time. read more

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Drive thru Menu Has chili cheese fries as an option. Med or large. yet tonight when I tried to order some I was told I wasn't allowed to order if i wanted chilli cheese fries i had to order online and When I pointed out that it was on the DRIVE THRU menu I was told if I didn't like it to take it up with corporate? And my milkshake was literally half full. Disappointing to say the least read more

I understand things are different as restaurants work through food delivery sure if COVID But. For now. I would void this SnS. Seriously. 30 min for a drive through order. 30 minutes. And they had us stacked 3 deep in front of the restaurant park in front of cones. Everyone I front of me was just as long. Really slow. Even for what is going on read more

Yeah, it's a Steak n Shake. It's my Guilty Pleasure restaurant. The food is uniformly good, although I prefer a larger style of fry- you get shoestring here. The chili, steakburgers, and salads are all unformly good. It gets an extra star simply because we've had two good waitresses in a row, but in the past, service can be uneven. Try the Frisco Burger, or that new menu-- they've got a bacon-avocado thing. Then, there's the great shakes! Try the Dark Chocolate one! read more

Ah, Steak 'n' Shake. How the mighty have fallen. I came here craving a cookies & cream milkshake. I ended up disappointed. This was one of the most sugary shakes I've ever had. The cookie is my favorite part of a C&C shake, but they weren't blended well, so I had to use a spoon to get any cookie flavor. My wife's chocolate banana shake was runny and had white bits of some particulate matter in it. She got a turtle shake which tasted better. Only problem was the caramel and chocolate sauce weren't sippable. Spoon required here also, which was annoying as she was driving. IF this is what their shakes have become, I'll stick with Smashburger. read more

Steak ’n Shake - Grab some ice while you're at it... - Fast Food Near Me - Orlando, Florida

Stopped going there after they re- modeled and got rid of wait staff. Will never eat at the Steak again.

Not impressed with the new menu. They removed chicken tenders all together, and, if you order a hotdog, you're not able to have option of no bun. read more

Normally this location was not the greatest service or food in years past but this time had a really good waitress and food quality was great. Had not been here in over a year. I had a tasty straightforward beef taco salad that hit the spot. Had crunchy tortilla strips, tangy sour cream based dressing. Hubby had his usual chili 5-way which he said was good like usual. That is chili, cheese, spaghetti, onions which is common to Cincinnati, OH. Son had tasty footlong hot dog with cheese fries. Seriously a foot long! Son's birthday cake shake downed in less than 5 minutes, so guessing it was good. Not fine dining by any stretch, but this location has improved food quality and service. Worth a try, especially if it's been a while since your last visit. read more

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The food was as promised, hot, timely and tasty. The service, wait time of food was good as well. The restaurant was a little messy, but well within aceptable. Overall a positive experience. read more

everything is now automated we pour our own drinks put in our own orders clean up our own table and they still expect a tip..

This Steak n' Shake location was great. Our food came out quickly and our shakes were delicious! Only bad things was our burgers were a little greasy but it is to be expected from a fast casual place . read more

Ok first off let's just say I work here. But that's not way I put 5 starts matter fact let's be REAL. Im going to put 3 for now. I tried the BBQ for the first it was T-R-A-S-H. But I'm going to give them a chance at redemption because is really wanna try the Garlic burger ... so new review coming soon ! read more

Very pleased on how they are handling food and orders during this Covid-19 pandemic. Yes the drive thru lines are long but duhhhh, it's a pandemic right now and inside dining is closed. Patience my friends! Plus, the free fries upon request made the wait so much better. (At least they're trying). Noel who brought out our food to the car was very motivated, high energy with full of information. Thank Youuuuuuuuu for making this a painless process!!!!!!!! read more

Got there a few minutes after my order was marked as completed and still had to wait for awhile because it wasn't actually ready. Got a LARGE cheese fry and paid EXTRA for more cheese just to make sure I could get enough cheese and they just gave me one side of cheese spread out between 3 cups...the chicken fingers were dry was unimpressed read more

Steak ’n Shake - Cheese cup - Fast Food Near Me - Orlando, Florida

Not even sure why I am giving them a 2. Anyway I didn't go inside so I can't comment on that. Employees I saw were all masked up thank god. Anyway so check it, the customer service was aight I guess but once I got my food it was a huge let down. I feel like they didn't put any pride in making my sandwich or anything. Just threw it together. Won't be going back read more

Steak ’n Shake - A mess that's what - Fast Food Near Me - Orlando, Florida

Shake good. Recommend. Fry 1 good. Recommend. Fry 2 good. Recommend. Fry 3 mid. Still recommend just less. Fry 4 good. Recommend. Fry 5 good. Recommend. Fry 6/7. Recommend. Fry 8 first bite good second bite caught lackin. Fry 9 mid. Tried it fry 10,11,12 good. Recommend. Fry 13 subpar. Recommend slightly less. Fry 14 too short. Don't recommend. Fry 15 perfect crunch. Much recommended. Fry 16 god. Recommend. Fry. 17 goes by she/her pronouns. Don't ask why. Fry 18 screamed as I put in mouth. Unsettling. Don't recommend. The crumbs. Two of them were lovers. Sadly they parted. One fell in the seat and was forced to watch the other be eaten alive. Big sad. Recommend. All in all great place. The food was serving. Happy pride. Goodbye. read more

it's pretty good but recently the food quality has been going down. It's still pretty good but I would like to say it does take forever for them to give you your food so we don't go there very often. If you get a chance to try it it's really good I had the garlic burger, so good by the way. read more

This on Sunday's are horrible! Is very busy morning to get breakfast here. But still good. Always is full of seniors getting discount. I like the California skillet with chicken so good and you can try the biscuit with gravy. For lunch the burgers are good. They have a menu that is $4. You most try this. read more

Steak ’n Shake - Breakfast skillet and all you can eat pancakes !!! - Fast Food Near Me - Orlando, Florida

Wow I wanted to give them the benefit of the doubt, but all the reviews were right. Staff is extremely rude place is a mess. The only saving grace was that the food was decent. Honestly not sure how that place is still in business. 1130 and the place was dead. Chik fil a sits literally 20 ft from them and was very busy so I know it's not the area; they have a great location. read more

Waitress was the manager i think. Very abrasive. Service almost non existent. Friend got soggy cookies. Fries cold. Soup was good.

Waited almost 10 minutes before we decided to sit ourselves and it wasn't busy. After finally making their way to our booth after several more 10 minutes the waitress took our order. Burgers & fries all around. Burgers came out as expected but the fries were cold AF. We had to send them back but by the time our fries came out the we had devoured our burgers!! Ugh. Won't even coming back to this place!! read more

Worst service ever o had to wait for ñike an hour. Ill go any were but this place ever again

All I wanted was a good milkshake....the daily commercials made them look so good, thick, and delicious. The reality is we got a cup of cold milk. The shake was not thick at all...the flavor was ok but I felt like I was drinking sugary milk. I will never return, and I'll stick to my never fail McD's quick stop milkshakes. Thumbs down guys!! No recommendations and I will not be back. read more