The Arlington location is thee most spotless quick service - fast food place in the metroplex. They are courteous, customer service focused and prepare delicious food and shakes. Everyone smiles and looks directly at you ! Rare into today's marketplace read more

I enjoyed a fair lunch here a couple days ago on Wednesday afternoon. Their milkshake was incredible! The French fries, incredibly skinny, were decent. And the onion rings were okay, could have been cooked crispier for a better product. Service was adequate, though not particularly warm or welcoming, but they essentially got the job done. Clean atmosphere. read more

The burgers and shake were amazing. Restaurant was clean. The service was fast and friendly.

Great spot for a burger, fries and shake!! ecspecially at night!! Debately better than in n out I like the variety of the menu and the staff is nice and helpful too!! Food is good, fries could use some salt. The shake are great!! A MUST TRY for burger lovers I've only been through drive thru but the inside looks nice and family friendly! Thanks Steak 'n Shake! read more

Steak ’n Shake - Oreo and chocolate shake - Burgers Near Me - Arlington, Texas

Got the garlic double steakburger. Burger was good, but the patties are super thin, like a smash burger. read more

Steak ’n Shake - Burgers Near Me - Arlington, Texas

just moved to the area and HADDDD to scratch the steak n shake itch!!! food was yummy, service was amazing. asked for "extra pickles... like lowkey a gross amount" and they delivered!!!! this is my first time having steak n shake in 2 years and its everything i ever remembered!!! although it was expensive for "fast food," i'll keep paying because its just GREAT plain and simple. garlic butter burgers taste just like they did 2 years ago, fries have soo much flavor, the nutella shake gets 10 big booms!!! *BOOM x10* read more

Steak ’n Shake - Burgers Near Me - Arlington, Texas

Not what I expected. I ordered the western bbq and bacon burger. It was less than flavorful. There was a dime size amount of bbq sauce. The patty was broken up and placed on the burger in 1 side of the burger. And the fries were cold. I decided to try this place because it was a block away from home. Instead I'll drive the 2 miles up the road to whataburger read more

Steak ’n Shake - Suppose to be the western bbq burger - Burgers Near Me - Arlington, Texas

To none of the staff's fault as this was during a post-event rush, I waited over 45 minutes for a single cheeseburger and fries as I saw 10+ people who ordered after me with complex orders leave after finishing their meals. Terrible efficiency and order of operations. I left before even getting my food as I stood there for more time than it's worth. read more

If I could give negative 5 stars I would. I mean how hard is it to make a freaking shake right. See attached pics. I simply ordered 2 shakes one simple chocolate and one fancy white chocolate with pink sugar sprinkles... I got two runny crappy shakes with a dot of shake and no sprinkles or cherries. I mean I know it's not a big deal but seriously how hard is it to follow the card in front of you when making a shake!! And it wasn't even frozen. I mean really. Will never be back. And everybody in there looked like they hated their jobs and would rather be anywhere else so please do so. read more

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Absolutely terrible experience. I don't mind the ordering online option instead of actually ordering to a person since that's the format it seems most of these restaurants have gone to but everything else may have just lost our business. Our first order on the screen failed to send so we had to redo the order on a separate screen. The large drinks we chose apparently were "out of stock" and we were not given any prior warning to this outage. Therefore we lost the money spent on this upgrade. I wanted frisco sauce put on my burger instead of having to put it on myself but the store manager refused to do it and was very hateful. I think Ischa was her name. Very disappointed with this review. If I could give this 0 or negative stars I would. DO NOT EAT HERE! They are rude and very unhelpful!!!! read more

Kiosk/self serve was quick and straight forward. Burger had no flavor/seasoning - not even salt/pepper. Very greasy, my bun was falling apart more and more with every bite I took. I ordered cheese fries and they forgot them. I asked for my cheese and it was cold. Ordered a vanilla shake and it tasted like frozen milk. Absolutely no flavor in it at all. We wanted to try it and I can honestly say this is a one time thing. Same your money and time on this place and go to Freddy's. read more

Dining in is SO much better. The food was great, and the shake was even better. The staff is friendly and they kept it very clean. I will definitely be back to the Arlington location. read more

The food was great and met our normal expectations. Service was quick but the workers had no interactions with us(not a problem) the atmosphere was very nice and they had great music playing in the background read more

This was our first time ordering from this place and its gooood.......My favorite was the garlic burger and the onion rings. They got it ready so fast and it didn't even take long like most places. I really like how the carry out bag had a kind of seal on it, like if it was closed already you cant open it again until it gets delivered. Just e few things were forgotten, like napkin, straws and ketchup but with that being sooo good I didn't even care for a straw... read more

Steak ’n Shake - This was the garlic burger and the Onion Rings - Burgers Near Me - Arlington, Texas

Walked in and could just smell how good the burgers would be the service was so quick and the workers were so nice and helpful very polite! Burger was delicious would definitely go again loved the diner vibe. read more

We stopped for a bite due to the convenience of the hotel. I was so excited to bring my husband here as steak n shakes are hard to come by in Texas. We were not greeted or even acknowledged upon entering, we placed our order on the screens provided. The kitchen was obviously understaffed and stressed. While waiting for our food, one of the employees announced over the mic that it would be 30 minutes. A few more minutes passed and a female yelled "we're done taking orders!" She continuously turned away more and more customers as we waited. They ended up closing the restaurant, even though it's supposed to be open 24 hours. The restaurant itself was disgusting, and not because they were busy and couldn't keep up. The paint on the walls was peeling and splitting off. The high chairs were so disgusting I immediately thought to myself that I would never put my daughter in one. There was a weird smell of B.O. and grime in the air. The lights were flickering, only one door worked. The female that was barking at the customers came out for a restroom break wearing *literally* slippers! She did come out to check on all of the customers once they caught up - and then slammed her gloves into the trash can and said "I ain't cleaning this I'm going home." I had to keep reassuring my husband that this is not how they normally are! This whole restaurant needs an overhaul. read more

Steak ’n Shake - Paint peeling - Burgers Near Me - Arlington, Texas

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Can't expect too much! The food is cheap and I'm sure the workers are underpaid. The $4 meals can't really be beat. A steak burger with Cajun fries just hits the spot sometimes, you know? But I really, I only come here to eat if I'm in the mood for a milkshake. My favorite one is the birthday cake shake but all their shakes I've tried have been great! They've never messed up my order here so there's really nothing for me to complain about. I'll continue to come here and eat my $4 meal! read more

Steak ’n Shake - Double steak burger & Cajun fries - Burgers Near Me - Arlington, Texas

The food was hot and fresh. We got double cheese burgers and fries to go. Had a 5 minute drive back. I ate a little later. I warmed up my fries and they still tasted fresh. The ambiance is OK. You order you food at a kiosk, there is no waitstaff. I'm ok with that. If you are not, don't go. Unfortunately, this is the way that a lot of businesses have gone or are going. Not saying it's right or wrong. Once ordered, food was prepared quickly. Name was called and we picked up our food. read more

Service was good but my niece gave great reviews for me to try and no thank you...I had more whip cream than shake it was a little melted and super sweet with no true flavor of strawberries....burger n fries cold and I only live across the street... read more

Been craving for S&S ever since the one near my house closed down. Was in the area and ordered for pickup. Sat down in the waiting area, leaned back in the chair, turned my head and discovered a plethora of dead bugs lining the window sill along with what looks like poop or other tiny dead bugs. (Not going any closer to inspect.) At least 16 big dead ones or half dead ones from the window next to me and behind me.. This is extremely gross. If it looks like that out here, I wonder what it looks like back where food is actually being made. read more

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Well... it pains me to say this, especially after my 5 star review just a few short months ago. A W F U L. Terrible. I feel comfortable updating my review because I'm fairly confident this location won't be redeemed. I drove 15 minutes to this location last night since it's my closest Steak N Shake. I LOVE Steak N Shake & I feel that's what partially fueled my last review. However, this is quite possibly the worst restaurant experience I've ever had. When I arrived the drive thru line was 6 cars deep. I sat in line for 15-20 minutes before ever making it to the menu board. I know that's too long, but I'm used to this location being slow & I had nothing else to do. Slowly, cars started leaving the line but it appeared the car at the menu board went to the window so I assumed ordering was taking place. Oh no. I finally get to the menu board & wait another 5 minutes. It was apparent no one was utilizing the drive thru (no signage posted) so I go inside. It was a mad house. There's no dining in, only carry out. There's no customer service, you order on kiosks. The kiosk takes 5 minutes to print your receipt, which you need for the order number to claim your order. No one speaks to you, other than calling out order numbers. You can hear the drive thru bell consistently going off and none of the employees are phased in the slightest. I FINALLY get my order & no shake, so then I have to wait on it to be made. (The Cotton Candy one is disgusting by the way, do not recommend.) The staff was incredibly rude & seemed to truly hate being there. The restaurant was disgusting. So much so that I didn't even sit at a table to wait on my food. By the time I finally got in my car, the entire ordeal at this "fast" food restaurant had taken an hour. That is way too long to wait for some soggy bland fries and a burger smaller than the palm of my hand. I feel this location has been steadily declining for a while and I'm sure that it will probably permanently close soon. I just can't believe they were totally ignoring the drive thru & were so rude once customers came inside. I love a good garlic burger, but I'll only visit Steak N Shake again when I'm in another city entirely. read more

I absolutely love the garlic burger! Wish they had a restaurant closer to Fort Worth Alliance area.

Breaks my heart to leave Steak n Shake a bad review. Coming from Missouri, they're very popular and restaurant you can generally count on for a good meal. Can't say that for this experience. First, I was a drive through customer about 8:50 PM. The outside was very poorly lit up. The drive through window looked like it hadn't been cleaned in a long while. My single cheese w/egg was extra greasy and I don't even know how to describe my mint Oreo shake. It just didn't taste like mint chocolate, and the whipped cream was bad. It was only about 3/4 full which didn't matter because I only took a few sips of it. The straw I was given was a jumbo size paper straw which had a funny taste itself. It'll probably be awhile before I'll be able to eat at another Steak n Shake. read more

Update: went back. At night. Nope. Not the same experience. Burger wasn't as juicy. It was dry on the edges. The Middle was how the whole thing was supposed to taste. I'll be back during the day when it's not as busy inside Well, the Drive thru was fine with me. I see the horrible reviews about dining in. I didn't have any issues. Staff was very nice at the window. My food took a little while to prepare, but it was hot and fresh. The #3, Frisco Burger. Let. Me. Tell. You!! It was soooo good. That Frisco sauce and those cheeses. Perfect. I wish it was bigger, though, that's the only thing. Fries were bland. I like how thin they're cut, though. I'll be back for the burger. I was pleasantly surprised. read more

After a delightful experience at BMW of Arlington buying my wife and our additional partner a new vehicle we decided to play it old school and flashback in time to Steak 'n Shake. Well let me tell you. I was ASTOUNDED!!! Not only did it fill me with memories, but the food was so splendid. Matter of my wife, Mercedes and I came back the next day and enjoyed dinner here again. Prices were excellent, service was fast and clean, and I literally can't get over the excellent taste. Wish I had one closer to my home town! But now I am proud to call this my new home town Steak 'n Shake. Godbless them stay in business and come eat here again!!! read more

Current review 1.5 is correct for this place, food was not quality (came out smashed burgers, fries not seasoned) and service was not to a high standard. Slow drive thru and from what is seen from the window, was questionable cleanliness. read more

Oh Steak 'n Shake - what happened to you? This location had been closed for a long time. I used to go frequently. Last night I decided to stop by for a Frisco melt and milkshake. I ordered at the drive through and there was only one car in front of me. The wait between ordering and getting the food was TWENTY MINUTES! The car in front of me waited at the window the whole 20 minutes. That's a ridiculously long time for a drive through when it wasn't even busy. By the time I got my food home (5 min drive) it was already cold. I wonder how long it sat in the restaurant before I got it. The Frisco melt, my go-to burger, was awful. It used to be cut in half and this was served whole. The burger was smashed and crispy around the edges. So odd. The sauce was completely different than it used to be and was a bright neon orange. It wasn't good at all. The tiny fries were just ok. Not crispy like I'm used to with this restaurant. The shake may have actually been the worst part. Instead of being thick and creamy like in the past, it was runny with tiny bits of ice. It definitely was made from a mix and NOT real ice cream. I can confirm because I'm lactose intolerant and suffered no effects from this shake. They used to pride themselves on their "hand-scooped" shakes. But it seems they've switched to a mix. To summarize: Steak - bad Shake - bad Will I go back? Nope. It's so sad to see such a fun little diner go downhill in such a big way. There are a ton of 1 star reviews for this location - why doesn't that make the managers/franchise owners do something about the bad food and service? read more

Amazing service, and even better food. I love this place and it's friendly environment. read more

Steak ’n Shake - Onion rings and Cheese Fries - Burgers Near Me - Arlington, Texas

Food was delicious but it wasn't what we ordered. The food doesn't match its pictures and ingredients were missing. On the Chili cheese steak Frank n fries there was no cheese and no onions.Fries were also missing. Bacon n cheese single steakburger n fries there was no cheese,pickles,lettuce and tomato. We won't order from you again! Thankfully Doordash gave us a partial refund. Please train your employees to pay attention to detail while making orders. Either they're understaffed or just not paying attention! Either way it's bad business and don't know how they're still in business! read more

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We decided to stop here while in town for a band event at Globe Life stadium. We got there just as they were opening, there was a lady who immediately arrived at the counter to help us out. Ordered the chili five way, fries with cheese and a shake. Everything was absolutely delicious, just as I remember how Steak n Shakes used to be. The staff all wore masks, everyone was incredibly helpful and my family thoroughly enjoyed our food. I ordered to go and we ate in the parking lot, brought back a lot of delicious memories :-) Best chili 5 way I've had in at least 5 years!! Excellent job Arlington staff! read more

Steak ’n Shake - Chili 5 Way - Burgers Near Me - Arlington, Texas

I love the burgers here; too bad the service is horrible. It doesn't matter which Steak 'n Shake you go to, it's the same issue in each of their locations. You have to wait long times, regardless of you being the only person there. It will take at least five minutes for anyone to even acknowledge that you are there. And the employees treat you as if you are a bother to them. Plus, the employees don't even know who to answer a simple question, much less try to act in a professional way. I will continue to eat here every once in a while, but if things were different, I'd visit Steak 'n Shake more often. read more

Great food. It was very crowded but they did a great job with the service and the lady on the mic calling numbers was very entertaining. Great let's night stop. read more

I just want to say that Steak 'n Shake has the best burgers. Sorry to all the other Texas favorites that get more attention but Stake 'n Shake has the best meat to bun ratio. The steak burger meat tastes better than other places. All the other fixins on the burger or sandwich are in perfect proportions. Additionally, the pricing is better than any other fast food place I've visited lately. The people working at this particular Steak 'n Shake on Lamar are quick, friendly, tidy and make a great burger. I highly recommend this burger joint as well as this location. read more

So to start off steak 'N shake has for a very long time been my favorite restaurant. I know a lot of them get a bad rap because it's not as popular as it used to be and the 50s style diner has kind of went out of style; however for me it's always represented something more and has been a place I could take the family and enjoy a nice little milkshake with a meal and pretend like the world is still kind like it was in the 50s as far as the wholesomeness goes. Something I feel is missing in today's world. Now today I went in to the Steak 'n Shake for the first time in a few years and I must say the customer service far beat my expectation. Especially out of what I've seen from a couple restaurants in the past couple days. Plus the food prices are pretty low for a quality quick meal these days. Keep up the good work guys! I'll bee seeing ya more often and the expectations have been set. read more

Steak ’n Shake - Burgers Near Me - Arlington, Texas

Beautiful inside, and ordering was fairly simple. The two employees seemed entirely overwhelmed and took 15 minutes to help our family. In the end, we didn't eat because they claimed my MIL's gift cards were expired -- in spite of the fact that they specifically say on them that they do not expire. I know it's hard to hire people right now, but steak and shake needs to do better. read more

Nice place. Clean. Nice music kinda a fiftys feel to the place. Very family friendly and very, very affordable. Burgers are what they do and they they do it well for the price. Tasty meat, but the parties are thin so order the double burger. Overall a very good burger for the price. Would definitely chose here vs McDonald's, Wendy's etc. out the door for two people for just over ten dollars. I would difinitely come back. read more

Steak ’n Shake - Burgers Near Me - Arlington, Texas

Their steak dog is actually very tasty although a bit overdone with the catsup and mustard. At $2.79 a bit high for a dog. Additionally they don't toast the buns or anything so good dog, bad everything else. They have a lot of new flavors including a decently spiced Cajun fries, but they weren't even home yet before they were ice cold as I was just exiting the parking lot take a couple of them and they were cool to the touch and clearly sitting out too long. One cool thing is the app you get to $2.99 free when you start the app plus a five dollar ad on when you spend 50 so you end up with a 10% savings card and you can still use all the coupons. The last thing I had was the mushroom Swiss Burger, and it was really nothing special. As for the service they were friendly courteous and handled a good pace. Based on all the other reviews go there for the shakes and pass on the rest if they ever have a dollar dog day I'll be back. read more

Steak ’n Shake - Are all your job seekers they're hiring. - Burgers Near Me - Arlington, Texas

This location is so awful!!! One of the "servers" was so rude to customers, she was literally wearing slides and socks at work! One was very nice, a tall guy. But the floors hadn't been mopped it what looked like 27 years and the bathrooms were disgusting. Food was cold and there was NO ketchup. Never coming back to this location. Only came here because we went to six flags and every other restaurant had a long wait. Big mistake. read more

It's hard to write about service when you don't get it in the first place. I had to add a star so I could write the review or I would've left it blank. I can't even give this place half a star! We ordered at 8:43 p.m. and didn't get our food until 9:56 p.m.! The fries and burger were cold with no flavor. A McDonald's happy meal would've been 10x better. read more

Steak ’n Shake - My wait time!! - Burgers Near Me - Arlington, Texas

Disgustingly filthy. Every single table. No menus or service and the whole place feels sleazy.