This may be the busiest chicfila I've ever been to. Tbh my main frustration is that they close their lobby and hour early, making the drive thru insanely busy and service slower than normal (after having to merge twice to combine 3 lanes into 1 and taking over 20 minutes). The girl taking our order was very sweet, friendly, hard working, and had good customer service under pressure. She took our order and then later started helping deliver orders too. To be honest she was the best part of the experience. The food was pretty standard for chicfila, though they at first forgot our sauce and straw and the dressing was a little warmer than it should have been. Not very surprising with how busy they were. Otherwise the food was fine. I do think the ambience, at least outside, is cute with cafe lights and a patio. Unfortunately we weren't able to go in to see the rest. Not sure why they close the lobby an hour early, but that certainly was taxing their drive thru system at night as well as several cars (even some of our group) who left to go elsewhere. Im no stranger to busy chicfila locations, but probably wont be going back to this one soon. read more

Haven't been out here since they remodeled back in September. Absolutely love the new layout! The flow of the restaurant seems so much better. Ordered the chicken biscuit meal with hash browns and coffee. Utterly delicious, as usual. The service was pretty awesome as well. If I was in the area more often, I would definitely eat here more frequently. read more

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I have come here so many times and never had a bad experience until today. I had been waiting in line for my order. It was talking a while so I backed up to ask where my order was and mind you there was 2 other cars, but the one person who not only rolled their eyes for backing up to ask where my order was. He had an attitude and was saying he didn't see my ticket and thought I was lying but I had my receipt and I scanned the QR-Code. The person needs to be retrained and how to treat customer. read more

The management here is so nice and welcoming. Such a clean and beautiful environment in the outdoor area. As a somebody who loves Chick-fil-a I can definitely say this is the best one I've been to. read more

Don't order a pick up order from this location. Majority of the workers have no since of urgency in the morning they will make you wait for as long as you don't say anything. What's the point of a pick up order if it's not fast. It's honestly rude in my opinion. read more

Always come in this location. The staff here are friendly of course. This location is always busy so I'm patient when I come in here. Someone is usually cleaning to make sure the place is nice. The food is always good but I may need to cut back lol. read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

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Worst experience ever I felt so disrespected by the people taking my order. There is a new setup as you come into order left lane for app orders right for pull up. I mistakenly pull into the app lane I realized that as I looked at the two associates in the right lane. I rolled down my passenger window and said I came into the wrong lane can you take my order. "No sir we can't you will have to go around " NOW mind you I am the ONLY CAR IN EITHER LANE. So they stood there doing NOTHING. Thank you Carmen's Moreno I won't be coming back. read more

Change is good. After some bad news from the doctor, I've been instructed to take a much healthier approach to eating. No fried foods, even less sugar and only eating out once every two weeks. I was sad, but it's been about 3 weeks of the switch up and I must say, I'm not having chest pains, lost 7 lbs and overall, feel better. This Cobb salad from Chick Fil A was eaten week 1 when I was winding down from DoorDash. As usual, it was fresh and delicious. Of course the chicken was fried but definitely better than the spicy chicken deluxe with large fries and a lemonade that I normally order... right?! I had honey mustard dressing but they have plenty of other options. Chick Fil A chicken is a WIN, no matter if it's on a bun or salad bunch. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Arlington, Texas

Great service every time we go. (We've visited several times) We consistently get a correct order, the food is fresh and the team there treats us well. They get busy around game day especially in the afternoon and evening time and getting into the parking lot can get difficult read more

Chick-fil-A - Drink bag and fries - Fast Food Near Me - Arlington, Texas

If I place an order online and leave specific instructions for the sauces I would like with my meal, it will be completely irrelevant because the workers at chick fil a completely ignore any requests for sauce that comes with the meal. Horrible experience, dry food with no sauce. read more

I don't get chick fil a very often. I love it! But it's pretty unhealthy. I'd love to eat it all the time! Is it just me or have the breakfast chicken sandwiches gotten bigger? I ordered it from uber eats (this location) about a month and a half ago and ordered it again this morning by pickup from the mobile app. Both of the last two times I ordered it, my chicken sandwiches were HUGE! So huge I couldn't finish it!! The piece of chicken is so big I can barely take a bite from it. I thought the first time might have just been a fluke. But it happened again today. Same location both times. I have googled it and it actually said that people have reported chick fil a sandwiches getting smaller not bigger. Maybe I got a fluke two times? I don't know. It was just as yummy as always but WAY bigger piece of chicken!! And of course the service is always outstanding!! You don't get that a lot from a fast food drive through so it's always nice when it happens at chick fil a. :-) Y'all keep up the amazing work!! Don't ever change!! I've been known to get chick fil an even when I'm not in the mood for chicken just because I don't want to deal with other fast food place BS haha read more

Don't go to this location if you have any special requests like no salt or add a lunch item to a breakfast order or even ask for grilled for breakfast. read more

Tried to go this morning and the entrance is blocked off and says no entry. Guess they don't need my money? ‍. Guess they expect you to drive around the freaking block to get in. No thanks. Whataburger here I come. read more

This location is close to my house so we do mobile orders frequently but why order ahead if they are are just going to ask me to park my car and wait for my order EVERY time read more

Chick-fil-A will always receive a 5 from me as long as everything is served as expected. This has become my home Chick-fil-A and I don't go here as much as I used to because I am trying to cut down on fast food, and more importantly - CFA is not cheap especially for fast food. I'm not complaining though because they do always deliver excellent service and fast service despite the long lines. Food is always also really good. I ordered the spicy chicken biscuit - subbed out the butter biscuit for an English muffin instead and I also added an egg on there. I also got hash browns and a sweet tea. I ordered through the app and I was early this morning so the line was minimal; I was able to go in and out so quickly. Received the usual amazing service and the food tasted great! As a native Georgian, I have my pride in Chick-fil-A and it really is one of the best fast food options; thank you to CFA for always being such a great chain and always delivering consistent great food & service! read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

The best chick fil a I've had in Texas and I've only been here almost 3 years. I ordered a sausage, egg and hash bowl with a buttermilk biscuit on the side. A frosted coffee. For my boys I ordered two chicken and cheese biscuits no egg and apple juice. My first time ordering at this was location was the morning of May 19 th and the second time same day but that afternoon for the boys dinner. The food was amazing that's biscuit was buttery goodness! And fluffy and fresh! the boys are everything nothing was wasted except crumbs all over the back seat lol This location has nice customer service and that says a lot in 91 degree weather! I pray this location stays open forever with forever great service and food! read more

Chick-fil-A - Biscuit Breakfast For My Kiddos - Fast Food Near Me - Arlington, Texas

This is the ONLY Chick-fil-A that I've ever been to that "doesn't do fries before 10:30". The person taking my order said she couldn't do fries. I then said "I'm okay with waiting every other Chick-fil-A does it and I just have to wait. She then told me "yeah our location won't do that". As someone with texture issues I eat at Chick-fil-A a lot because I usually have the option of getting fries, I won't be back to this location. read more

Great and fast it was also at 6:30 am when they opened and my food was good Definitely will go back read more

This is the worst Chick-fil-A I've ever been to. The staff were rude and the facilities were dirty. I recommend you find somewhere else to eat. This is also the only store in Arlington that will not make fries in the morning. read more

Coming to Chick-fil-A for lunch is definitely always a great experience. Today I was surprised that they are doing sit down with servers coming to your table just like a dine in experience. The staff were extremely friendly. The ambience and cleanliness were top-notch. The bathrooms were pristine for a fast food restaurant. Always a pleasure to come and be greeted with such friendly staff. read more

This Chick-fil-A location is definitely in their my pleasure era! There were not any long lines during breakfast. I was able to pull right up and order my food with ease. There was this streamlined organizational drive-through process, which resulted in a short wait time. My food was hot and fresh and surprisingly seasoned to perfection. Kudos to the team and management for a satisfying experience. read more

I was in a rush to get some fries and Mac for my kid's lunch hour. Although I came ahead of the lunch hour, the cashier and other staff did all they could to accommodate my order such as telling me ahead how long it will take, frequently checking on it and how many seconds more in the fryer! They even threw in a cookie even I said that's not needed. It was the best customer service experience and definitely need to be applauded! read more

I needed to feed a crew working at my home and I placed a catering order last minute. Tonya Reyes was absolutely wonderful, making sure they had the right instructions and that I was okay with the minor cost of adding lettuce and tomato to packaged meals. I was delayed picking up my order and they checked with me for my ETA. Everything was perfect. I was so impressed that they cared that the order was not only correct, but that the warm food was warm and the fruit was cold. Thank you! read more

As long as I've been coming to this location, they've never gotten my order wrong. The line moves fast and the staff is nice.

I drive by this location every day but I stopped by yesterday for the first time during lunch time. I loved how the drive thru was not in the way of parking so despite the long lunch lines, it was easy to get in and get out. This chick fil a has lots of seating indoors and out. I loved that the outdoor seating areas were shaded, especially the one with all the vines and stuff. It was pretty nice. Of course, all chick fil a locations have great customer service and this place was no different. I appreciated the kindness of the employees that were willing to help with Aria's high chair, which came with a placemat for her food, and with refills and such. If you're looking for a nice patio lunch while keeping it casual, I definitely recommend stopping by this chick fil a. read more

This location doesn't comply to the same standards as all other Chick-fil-As, I guess. The employees will argue to say their location doesn't do something when all others do, They don't serve fries during breakfast. They don't serve non salted fries at all. When redeeming a reward, make sure to not add anything on top because they won't allow it. (Adding lettuce or cheese on a regular sandwich and paying for the difference) As someone that goes to Chick-fil-A often, I avoid this location at all costs. The employees are rude and stubborn. read more

If I could give zero stars, I would! I'm boycotting Chick-fil-A's after today. First, we are at the drive through and order a wrap with fried chicken. We order an additional 6 piece. They took it upon themselves to add the extra chicken in the wrap. When I see that the chicken nuggets are missing. I yell back to the young girl, she goes back in to get it for us. The fries were also missing. The young girl comes back only to say she needs our food back? My friend and I are in absolute shock. I ask why and she says cause they put the nuggets in the wrap. Odd! Ok, we explain we want to speak to a manager. We are parked away from the window because our order was already delayed. The manager, Brandon comes out and tries to explain, they messed up so now they want the wrap back because he states "it's extra food". I'm in disbelief! You mean to tell me, you're taking this back to throw it away only to remake it with less chicken and give us the nuggets on the side???? Can we do the math on that?? Or how about the wait it took to get the order right???? And the inconvenience at a drive through for their mistake! What part of customer service is this???? I have never had a fast food place treat me this way on a mistake they made!!!! Terrible terrible terrible!!! I will not come back! Oh, if this trip couldn't get worse, got charged for cream cheese??? Who in the world orders cream cheese????? Geeezzzzz, check your orders people!!!! Having managers who are good with cost efficiency would help!!!! I'm not even eating the wrap for fear they took the food back and took out chicken which is a health code violation. If the order and experience couldn't get any worse than it has been... I get to my hotel and there is no fork for the salad I ordered. Welp.... McDonalds Service has surpassed the Chick Fil A brand! Smh! read more

Worst chick fil a ever. They charge for extra sauce and dressing even when you ask for more. They forget multiple things every-time I go through the line causing me to turn around and come back to the store as soon as I get home and am ready to eat. They give salads with no forks and drinks with no straws everytime I go. They hired a bunch of high school kids and now the service is more like McDonalds, not Chick fil a. If you can go to ANY other Chick fil a it is highly encouraged. I know it's chick fil a so this won't do anything but the service is unexplainably bad and you will be disappointed in some way. Horrible. read more

What happened? This is by far the worst location I've been to. No customer service at all. Every one was rude. Felt like I was a Burger King. We will only be going drive-thru. Cuz chicken is still delicious. read more

By far the worst Chick-fil-A I've ever been to. Roaches were literally crawling over the cash register area. The entire restaurant is in need of a deep cleaning. If I could give zero stars I would. The health department needs to visit. read more

Dumbest customer experience ever. They decided to change the mobile order lane from the right lane to the left lane. No big deal, but since I'm a returning customer I'm so used to going into the left lane for normal orders that I was confused by the mobile order sign suddenly being on the left, but at that point I was already in the left lane. What was dumb about this is that there were two workers with menus standing there with no cars on either side, but a small line of about 3 cars up towards the window. I roll up to one of them and ask if I'm in the wrong lane for normal orders. She says yes and that they switched what side the mobile lane is. I ask if they can still take my order, and she says no. She says that I have to wait behind the 3 other cars at the window, and pull all the way back around to get in line a SECOND time so that they can take my order from the other lane, only for me to merge back into the original lane I was already in. That was the dumbest customer experience I've ever had at Chick-fil-a. Not because they switched the lanes. But because of the stupid hoops I had to jump through, just because I picked the wrong lane by mistake. read more

Always a wait. I mostly go in the morning if I go. It's on the way to work for me but the service is so slow. Waiting 13 minutes for 2 items. No apology for the lateness. Mobile app is pointless I would have gotten my food faster through ordering normally. It's not that bad if it's not often but it is rare if I don't wait 10 minutes for my food. read more

The worst Chick-fil-a I've ever been to. I've been multiple times and each was a terrible experience. This last trip as I gave the cashier my order another employee began to talk to her. After they decided to finish their conversation, she turned to me and said "Can you say that again, I'm sorry I wasn't paying attention." Not at all what I've come to expect from Chick-fil-a service. I'll drive out of my way to go to another location before I ever come back. read more

Almost CFA, Brandon told you I wanted regular (Brandon did everything correctly); why is my chicken spicy? Overall, this location is good, and the long lines are quick. However, my mouth is on fire, and the carbonation of my Dr. Pepper isn't helping. read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

Lady walks all the way to our vehicle to tell us they don't make "special salads at this location after 8pm. You can have our pre made salad as is or we can take it off your bill" BUT we've been here several times after 8pm and have ordered the same salad zero ISSUES. We got here 8 minutes or so before closing and had paid mobile curbside. It was marked on the way for at least 10 minutes before anything was said to us, I even had to get the attention of one of the clocking out team members to find our order. Terrible experience read more

Chick-fil-A - Let's not forget the wrong salad toppings for my Market Salad - Fast Food Near Me - Arlington, Texas

Worst customer service ever!!! There's a lot of Chick-fil-A in DFW area and I'll bet this store prob ranks last. Today was the last time I would ever go to this location. Most stores will let you order fries in place of the hash browns that taste like trash but not this one. After reading other reviews, it is in keeping with their lack of customer service skills. read more

I had a large work order and the service was quick and everything was in the bag!! The manager was friendly, the inside was very clean and inviting. read more

Random. This place gave us random food that we didn't order. Most of the chick-fil-as I go to are good,but not this one. The people were nice as always but they screw up your orders terribly bad. They made our medium Mac and cheeses small and my chicken sandwiches spicy and they forgot all our condiments and I asked repeated. Maybe Iam be to harsh they got they sauces right.... Thanks Chick-fil-A No pleasure here read more

I guess this is what a medium fry is supposed to look like nowadays? There's literally 5 fries I just paid 10 dollars for a sandwich and 6 fries. Never going to this location again. 08/30/2022 6:55 PM read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

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Excellent costumer service from the minute we walked in, to leaving the establishment..You can definitely taste how fresh their food is.. We had the crispy chicken sand, potatoe fries & crispy nuggets. All very good! Their fresh squeeze lemonade was also one of our favs. The prices are not bad at all..if this is considered a "fast food" chain then I wish we had more like this back at home.. It doesn't make me feel guilty about eating here at all. Plus it's nice to have extremely courteous & friendly people! The workers would constantly come by our table & others to make sure we were having a pleasant meal and even would refill your drinks if needed be. They have a decent size parking lot, a lot of outdoor/indoor seating .. Restrooms well maintained. They also have a drive thru available read more

Chick-fil-A - Cripsy chicken sand - Fast Food Near Me - Arlington, Texas