Excellent costumer service from the minute we walked in, to leaving the establishment..You can definitely taste how fresh their food is.. We had the crispy chicken sand, potatoe fries & crispy nuggets. All very good! Their fresh squeeze lemonade was also one of our favs. The prices are not bad at all..if this is considered a "fast food" chain then I wish we had more like this back at home.. It doesn't make me feel guilty about eating here at all. Plus it's nice to have extremely courteous & friendly people! The workers would constantly come by our table & others to make sure we were having a pleasant meal and even would refill your drinks if needed be. They have a decent size parking lot, a lot of outdoor/indoor seating .. Restrooms well maintained. They also have a drive thru available read more

Chick-fil-A - Cripsy chicken sand - Fast Food Near Me - Arlington, Texas

I love chick-fil-A a lot but the last 2 times I have gone to this location. It hasn't been that good. I got the scramble bowl and idk if it's me being a fat ass or what but I feel like the portion size isn't as much as it usually is? I thought it was supposed to be filled up? Idk maybe I'm being over dramatic about it but I just thought I would share. And the hash browns kinda taste freezer burnt to? Idk. Still going to eat there because I love that place but maybe not this location. read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

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The manager and staff are very rude and unprofessional to the door dash drivers treating us like thief's when picking up a order they want you to confirm the order before they unhand it but they don't allow you to confirm the orders on the receipt is made correctly or we the drivers will get the negative reviews and when trying to explain that I need to just compare what's on the receipt to what's on the app they hold the bad saying and repeating that you need to confirm the order like a robot and again there attitude is very unwelcoming and I had stopped eating at Chick-fil-A a while ago because of the bad service I had several locations and now I see it is not the same place that it started out as it has so many unprofessional managers so many children that are taught to be unprofessional and disrespectful to my money is no good there and I would never waste my time spending it there ever again and I loved loved Chick-fil-A read more

*This post is mainly about this business's adherence to Covid-19 safety recommendations.* This location is ALWAYS busy but their ability to adhere to safety protocols and still serve hot food at an exceptionally fast rate is hard to beat. To all of the Chick-fil-a employees here, thank you for providing a great experience while keeping my family and myself safe!! read more

The service is quick and the food is addictive. The waffle fries always keeps me coming back. Hard not to like Chic Fil A. read more

Chick-fil-A - Chic fil a Board and serving area - Fast Food Near Me - Arlington, Texas

Remember the days when everyone was always talking about Chick-fil-A's religious reviews? Feels like so long ago now.... ANYWAY, sometimes I end up at this Chick-fil-A because let's face it, there are very few fast-food options out there that have legitimate gluten free options (outside of Mexican food). I've googled and read and asked and researched and I feel comfortable eating Chick's grilled nuggets and waffle fries (designated fry-fryer). Plus I can have their barbecue sauce (can't have McDonald's!). The grilled nuggets aren't nearly as good as the fried nuggets, duh, but they're honestly pretty good. A bit chewy but the flavor is good. This location is speedy. Even when the line seems soooo long they get you through quickly. I haven't been inside but based on drive-thru alone, I'd say this is a well-run business. All the staff I've interacted with a friendly as well. read more

I just tried again for the hell of it. Closed again. Over 10 minutes early this time. BAD BAD BUSINESS!!!! read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

The spicy chicken sandwich was super dry, the bread fell apart. The chicken was also dry. and the fries looked as if someone ate ha of the. I also asked for so honey mustard and didn't get an. this visit was the worst I've ever experienced. Too far to go back. wasn't worth the money. My pleasure to leave this review. read more

I love chick-fil-a, I mean who doesn't I never understood the hype until I was able to go to multiple locations and get the same service at every single one Today's experience is a little different I ordered a sandwich and it was missing a topping, now normally I wouldn't complain but I ordered out of my comfort zone mainly because of the way I had it before Last year they gave away a free sandwich and I liked it and I was in the mood for change I ordered a grilled club and it was missing bacon everything else on the order was correct I called and was told I could come back and get it remade or get a coupon or they could mail me a coupon. I chose to drive back up there. When I arrived I did exactly what the manager or whomever I spoke with told me to do and they still asked what I needed I told them I ordered a grilled club I needed it remade because my previous order was missing bacon. I figured they knew about my order because they asked if I wanted it made with a multi grain bun or white because I previously ordered it on white I asked for it made on a white bun again My first two complaints are that when 'Brandon' answered the phone there was no apology made and when I arrived nothing either. But I took my sandwich and went I hate to complain at fast food restaurants because I work at one and understand we are all human. But upon arriving home I saw my sandwich was made with a brioche bun and I am highly upset read more

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I normally get the delicious market salad at Chick-Fil-A. This time I enjoyed a hot and juicy 8 piece chicken nugget meal with their famous waffle fries. A full review of my visit can be found here on my channel. https://youtu.be/gLcKHSCXe9A As usual the facilities are clean and orderly. The staff is helpful and super friendly. The food is hot and fresh and comes out very quickly! read more

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Went thru the drive thru even though the line was long it seemed to be moving pretty fast. We are staying at a hotel so we needed convenience. We ordered two things. How they managed to get both of them wrong I don't know. One of them was a salad and one of them was nuggets how do you get that order wrong?! I called back up there so that somebody could pick up the right order but they wouldn't be able to do it for hours and they wanted us to return the old food. That was even more inconvenient then getting the order wrong so I guess if they get your order wrong you just have to eat your crappy wrong order and they won't help you out. I personally was not in the mood to travel 11 floors and drive in a city I'm not familiar with to wait in line another twenty minutes with two kids so I could get my right salad. So I hope not refunding my $18 was worth losing a customer. read more

The service here is horrible. The so called manager is a joke. We stopped here on the way home from a doctors appointment, which is the only reason we didn't go to our local location in Grand Prairie. The drink lids where not placed correctly on the lids, all four drinks. Causing them to spill all in my seats. Once getting home our order was missing items and the manager refused to assist. His suggestion was to send the missing items in the mail, or to bring everything back in for a full refund which was ridiculous since it's not down the street. Terrible customer service, staff training and quality control. Stay away if you can total joke. Not the my pleasure Chick Fil A customer service that is expected when one orders at a Chick Fil A . Very dissatisfied!! read more

What a disappointment to visit this location twice and both times the customer service was bad. I visited this morning at 10:28am and was in the drive-thru line until the person took my order for chicken biscuit at 10:30am. She then told me breakfast was just over and it was lunchtime. I refused and told her if I was in the line before 10:30am, my order should still be made. Upon my request, I spoke to the African American manager, Joseph who stated that his crew have to end breakfast and start lunch immediately and that's the rule. I explained to him what happened but he instead offered me coupons. I will not be going to this location or any other. read more

This is one of the only locations I will go to! I RARELY have issues and it's never with the quality of food. They are pretty on point with service. Sometimes the drive thru gets a little chaotic because they will have the front of the line waiting for their food and everyone behind them already has theirs. Ambiance is just what you would expect. read more

So, I don't really get the cult following of Chick-fil-A. I hardly ever to go our local one because it is perpetually packed! But sometimes you just want a chicken biscuit for breakfast. This place had an enormously HUGE parking lot, vast I tell you. The restaurant itself was pretty spacious too. Staff was super friendly and efficient and our food almost beat us to our table. (Not a huge fan of their new seasonal watermelon mint lemonade which is just their regular lemonade with inordinate amounts of Torani syrup.) read more

Ordered online for delivery. Good took awhile to get here. I received my order confirmation and my receipt in my email. The food arrived with half the order. When I tried to call- it's almost impossible to get a live person. I did speak with the delivery manager (?). He could resend it but it would be a while, he wanted to provide me with a credit - I wanted to eat. He then proceeded to tell me that if the sticker on the outside didn't have my sandwich that I didn't order it. I have two emails stating otherwise. Now I have to leave work just to go pick up the food I ordered and paid for delivery. Delivery was 0.5 miles ( across 30). "That's all I can do" poor customer service. Maybe you fix your department screw up. And deliver it yourself? read more

This is the closest one to my job and every time I come I am disappointed. I've given them chance after chance because I know sometimes days get busy but overall I know customer service is exceptional at chic fil a. However, it is not the best here. I order the same thing every time I come on lunch and it is wrong every time. I make sure I emphasize twice no meat at all and there is always meat in my salad. Today was the worst experience I had. I returned the salad as normal (and the fries because they were in the bag) only to receive the same fries back. At this point they were super cold. I'm not one to complain but this was not okay. They normally give me new fresh fries but not this time. Won't be returning to this location. read more

Literally the slowest chick-fil-A ever.... The line was long (to be expected) but the service was probably the worst I've ever had at a chick-Fil-A. The girls in the street who help take orders never took mine, I got to the ordering part where the menu is sat there with cars behind me honking at me because I was saying hello and no one ever answered. Finally a girl walked up and asked if I was good I said no I never ordered... as I arrived to pick up the food of course it wasn't ready because I had literally just told her my order. I wait a few minutes at the parking spot in front and when I get my food it's wrong and all wrong sauces so upset I waited that long for everything to be wrong won't be back and advise you only to go if you want your time and money wasted! read more

Yummy chicken sandwiches. If you want a delicious chicken sandwich, who doesn't want to go to Chick-Fil-A. This location was remodeled in the past few years to allow better drive through experience. The dining room was also updated as well. They do have a playground. I have always received my order promptly, even when busy, with a smile. They have managed to get the drive through experience even quicker. The drive through is accessed from behind the restaurant. Parking can be accessed from both Collins and behind the restaurant. It can be a challenge to find a place sometimes. read more

The service here is horrible. They force you to use the drive thru. It's time to open the dining room. The governor has released all mandates. I hate eating in my car. What's worse is that they won't even let you do curbside pick up. I will update my review once they change these items. Until then stay away from these buffoons. read more

I've never been to a chic fila where they tell me they will not cook me fries I don't like soggy hash brown so they told me they don't have frys ready REALLY I stay in Houston and I will not ever come back here usually they tell me it will take 5 mins or so to cook the fries. read more

I come to this location all the time, they are always forgetting stuff. Charging extra for dressing then not giving it. Tried calling to fix my order and their phone wasn't even connected. read more

The one in Arlington Texas on north Collins is the worst one. If I ask you for 5 Splendas for my coffee and you give me 4 it's annoying. There is a reason I asked nicely for that amount. They do this a lot and they are hypocrites. I seen where workers themselves want their orders perfect but they don't care about the customers order at all. Hypocrite workers are the worst. read more

First time ordering breakfast mini biscuits; GROSS! When I got home and opened the boxes the "biscuit" was soggy and uncooked. It was basically a nugget wrapped in dough. So disappointing to my tummy and my wallet. read more

Upgraded their drive thru to three lanes but have trouble getting the food to the cars in front so you have 5 cars sitting with their food stuck behind the first car who's still waiting for their food. Need a better system read more

This location only does drive through or online orders, so be prepared to wait 30 min for food.

They must have a new manager. Because they do not seem to be making great decisions anymore. The cones to block the north entrance traffic was a terrible move. They have also done away with mobile curbside pickup. Our orders have an error every time. The line has died down over the last month because it seems I am not the only one that is not wanting to come back. read more

Had a spicy delux with jalapeño jack. The service was friendly, the speed very efficient, and the food spicy, hot, and tasty. A real new favorite. It was nice not to have them try and cram meal deals, and up-sales into the mix. I also liked that the calories are listed in big print on the menu board. read more

Chick-fil-A - Menu board - Fast Food Near Me - Arlington, Texas

Okay. You've seen the "Eat Mor Chikin" cows climbing on billboards. Or "Cow TV". You know Chik-Fil-A is all about the Chicken Sandwich. I really like Chick-Fil-A for many reasons. First, I believe they have outstanding fries. Waffle fries, thick and flavorful with skins, that are fried in peanut oil. They are almost always fresh fried and served nuclear hot. And one serving is usually not enough. The Chicken sandwich is tasty, seasoned well, and usually served fresh fried, too. A pickle chip is the only condiment, and it'll draw heat away from the chicken and reach near-volcanic hot when you reach it. The menu offers many options like grilled chicken, salads, nuggets, slaws, fruit cups, brownies... but you'll have to judge those things on your own cause I'm a chicken and potato kind of guy. Finally, I like the Corporate ethics of this place. All employees are off Sundays. And every employee seems happy, courteous, and genuinely thank you for dining at Chick-Fil-A. I like that. read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

This is MY chick fil a and it's better than yours. why? Their waffle fries are ALWAYS hot and and their teas are made to perfection. Their chicken sandwiches also seem a little bigger. Their salads aren't wilted and the ice cream cones come out prettier too. Bam. That's why this location gets a perfect score. It has never failed me. :) read more

Chick-fil-A - Fast Food Near Me - Arlington, Texas

God bless all the workers here but the service is very slow! Plan at least an extra 15-30 mins for the drive thru in the morning.

If I could give 6 stars I would. I was there at 1:35 pm on a weekday. I went inside and there was a line! This line moved extremely fast, so no problems. Everyone I saw behind the counter smiled and was friendly. The man who took my order (Carmenza) was nice. The place was clean. Got my chicken deluxe meal, took it back to my office. It was nice and warm, the chicken was juicy and full of flavor, the fries were fresh. I wish all fast food places provided a positive experience. What else can you ask for? read more

Our car was almost hit by a trash can in the drive thru. The staff left it out side and the wind blew it. We almost left given the wrong drink, but thankfully we caught it before leaving the parking lot. But once arriving home I found a hair in my fries. Called to speak to a manager shortly after finding it. The manager Brandon was not empathic. He rudely spoke over me. I could not find my receipt, with the order # but I had the last 4 #'s of the order on the sandwich and drinks. Also had the name of the person who took my order and the time, but he made resolving the issue difficult. I was not made aware if I used my app for points the receipt would also be there virtually which could have resolved the issue faster. The food that didn't have hair on it got cold waiting on the phone to explain the issues we faced and finding a solution. Still waiting on my account to be credited the coupons he is supposedly giving us for the whole ordeal. Very unsatisfactory experience with the restaurant, food, and manager. 0 star experience. read more

Never had a problem with this CFA but this time they disappointed me SMH.. found a fly on my chicken noodle soup :( read more

Chick-fil-A - A fucking fly - Fast Food Near Me - Arlington, Texas

This is the worst chick fil a i experienced. I am so disappointed in the customers service I received. First of all I spoke to a lady I think her name is Alice about my order and she was very rude she did not look at me once she rolled her eyes at me as if I was annoying her and stressing her out. I felt like it was because I was black she treated me this way, because a white lady came to the other door and she helped her out without any attitude. Next I spoke to manager about my order and before they brought my order out and he said he would do everything to make sure my order was completely correct, upon receiving my order they didn't even give me extra pickles at all. They gave me 2 . It was so cold and my sandwich looked like it's been sitting there forever. I've been trying to call the store over and over and no one picks up. I'm highly disappointed I've never experienced a chick fil a like this read more

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This location has stopped allowing mobile orders to be brought out to you In the assigned locations but now you have to go through the drive-thru lane. Very inconvenient for those of us who order via the mobile app. Service is still excellent as with all Chick-fil-a's just wish they would bring back having your mobil orders brought out to you to save time through the drive through or open the dining room back up so we can walk in ourselves and pick our orders up. read more

I love chick fil a. Friendly & fast service.. taking orders outside.. before you even get to the drive thru menu you got friendly elves eager to take your order. If you want breakfast ( chicken biscuit to be exact ) then you gotta get there before 10:30 because they sell out ! I was very upset. Polynesian sauce is a MUST and the lemonade or cookies & cream shake compliments the meal exceptionally. Healthy food but peanut allergy customers beware.. chicken is cooked in peanut oil ** read more

I legit despise this location. It's on the way to work, so it's the best location for convenience. This location charges for EVERYTHING. I don't mind paying for what I order, but this seems to be the ONLY franchise that up charges for every damn thing. I asked for extra sauce and was told anything over 2 was extra....is 3 sauces for 12 nuggets and fries unreasonable? Asked for extra egg on my salad...gentleman came to the car and told me it's extra. I had already paid for curbside pickup and the app did not require an additional charge. I had to pay the .54 before getting my food. Not a huge deal....but annoying nonetheless as my plan was to show up, grab my food and head to work. They're absurd. Went to the location closer to home expecting to pay more for the same items and they didn't charge. read more

Just had my first bad experience ever at Chick-fil-A! Guy at the drive up window was so rude to my mom and I and then proceeded to give us not only the wrong drinks but then different sizes than we had ordered! Then when he corrected the drink sizes the drinks we still wrong! Not to mention him and another employee were degrading us right in front of us! This is not okay whatsoever! read more

This place is the worst.... I cannot believe the service I received today!!! First, I was told any extra sauces I would be charged for even tho I wanted 1 extra sauce above the "limit" and that was because I didn't know what my family member wanted. That's unheard of being a frequent guest that I am. And then the young man that asked me to pull forward to a space was so rude when I asked him how long it would take and if I could get a complimentary drink since I had already waited for 7 cars to get their food in front of me when they came after me. He refused and proceeded to say that whatever if I didn't want to pull forward. And I never heard "it my pleasure" out of anyone serving me. And then when I get home, they didn't give me 2 of my fries that I ordered for the meal. They gave me drinks and the nuggets but not the fries.... The worst, so not go here. Make the trip or get annoyed by lack of customer service. read more