Great customer service! Jesus and staff went abo and beyond to ensure a great experience. Will definitely be back!

Always great service and consistent food quality! The workers are incredibly sweet and lively. Great music aswell!

I had been wanting to eat at Golden Chick so, my cuz and I came here for dinner. I had two crispy Tenders. They were delicious, seasoned well and very crispy. Their Fries are the best! They never disappoint, always crispy and seasoned to perfection. Get to Golden Chick, Chic! What are you waiting for? read more

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Came here at 10:25. Doors locked and cleaned up already. Website says 11pm. I drove 5 miles because the website said it was open.

The workers are so kind and there energy is very high Ms.J is very fast with my food and have a great attitude

Dont go to golden chick they dont add the correct amount of wings to ur order and the workers there are very rude to the customers yelling and cussing at there customers and cussing bad in spanish very horrible customer service read more

excelente servicio y lo atienden bien a uno. Gracias Erica López por tu servicio excelente y muy recomendado ir a este lugar, comida muy frescas tanto como el rostizado y como el frito muy buen sabor muy buen servicio. Gracias. Gracias read more

With a miscommunication over my order I approached the manager who immediately resolved the issue. This service left me surprised but showed that the manager on shift was the highest customer satisfaction possible and I agree 100%. Thank you all for your patience! read more

Let me start out by saying, i don't usually leave reviews. However, my family and i came in after shopping all Sunday morning. the staff was very friendly, and the food was AMAZING!!... SO, When the manager mentioned that i should leave a review, i fugured, why not!!!! read more

This chicken was good I enjoyed how the food was packed and the taste of it was good. The service was good the put hot sauce in the bag they were kind. The ambiance was amazing I will definitely visit again. read more

I have really tried this chicken place but have been very disappointed each time. I went again Friday night hoping for a better outcome. It was worse than the last time. They were OUT of chicken... I asked the gentleman at the window what he did have on hand . I waited for several minutes till someone else came to the speaker and asked for my order. I told her and she said "Naw, we ain't got no chicken. It'll be at least 20 minutes. So I went ahead and pulled to the window and had to knock to get someone's attention. I asked if we could at least get two sides since we couldn't get the chicken. She wasn't very friendly and didn't even say anything except how much I owed her. So I paid her. She handed me the food and shut the window. Not that I'm sorry not come back and see us nothing. It's like she was there at work but hated being there. So after this, I'm done we will not be going there anymore. I'll spend my money at Lisa's or at Lucy's because both of them act like they care about the customer. I would give less than one star, but it won't let me. read more

I came to this location about a week ago, I got the 13 piece tender deal and I requested for my sauce of choice to be barbecue. When I got to the window to pay all was well, I payed and the young black woman who tended to me was nice. When I checked the receipt I saw gravy, now I don't really like it and to be honest it was my fault for no throughly checking the bag and checking to see if there was any barbecue. When I went back and asked for the gravy to be switched out for barbecue, a manager came to the window. It was an hispanic woman that off rip was rude and condescending, which I don't understand because It was a genuine mistake on my art and I had no sort of attitude when asking for barbecue. When I asked if I could get it back she said id have to pay, which again is perfectly fine, but it isn't what you say its HOW you say things. Again I understand that not checking thoroughly was my fault but the way I was talked to was not acceptable and it was condescending. read more

Sad to give a low Star, a year ago this location was one of the best, had great management, things seem to change , now cold food and cold chicken, good gravy read more

This is for the guy working the window on 3/6/24 @ 6:30. I really appreciate your professionalism. Not a lot of that around these days. Thank you! read more

Food was perfect for me. I was craving French fries and gravy, so I came here and was totally satisfied. The chicken tenders that came with it was a bonus for me since I craved the other foods. I had gone to the other chicken place the day before to take care of my craving and needless to say the other place just couldn't cut it. I dont eat fried chicken very often, like maybe twice a year and from now on Golden Chick will always be my go to place. read more

by far this is the worse place I will ever order anything from! they are mean and don't give a rat a** about their customers! I love the chicken don't get me wrong! but the people the works in this place are useless! don't have any idea what they are doing! people please go elsewhere anywhere else is better than this place! read more

Overall the food was what I expected. I was driving so I had to use the drive thru and I told the lady this is my first time here. The problem is I ordered 8 tenders and after driving away I opened up the food to discover I only got 4 tenders. I called the store 4 times on different times and days and no one would pick up the phone. I also wish she would have told me that gravy was extra, because again I told her this was my first time trying their food. After this experience I'm never going back and I'm not recommending it to any of my friends either. read more

Came in 5 min before 9:00pm & was told we couldn't eat in the dinning room. Extremely rude and unprofessional. Not from this area and just needed to feed my granddaughter. read more

Golden Chick - Fast Food Near Me - Arlington, Texas

Have been hearing about Golden Chick since I moved to Dallas. I finally decided to see what the hype was all about and I finally understand what the hype is all about. Golden Chick is pretty amazing. I decided to order their four piece chicken tender meal. I loved the price especially for the quality and quantity of food I received. The chicken was warm, juicy, and crispy. I decided instead of the gravy to get their homemade zaza sauce, which was creamy, savory, and oh so good. Combined with the chicken tenders it was just all so good! I loved the combination of the sweetness, saltiness, and crunch of the chicken! The only down side of all of this goodness was I decided to get the coleslaw. It was super dry and had no flavor at all! I tried adding pepper and it did nothing! However, some of this was made up by the yeast roll which was warm and fluffy. All of this meal only added up to be $8 and included a drink! I definitely plan to come back to Golden Chick when I get a craving for chicken fingers!! read more

Golden Chick - Fast Food Near Me - Arlington, Texas

They must have new management. Please used to be fantastic. Food still good to okay. Pricey and I have a couple of gripes - Last two times I went through drive thru I got home - no fries. That's on me to check but still annoying - Keep having to park and wait after ordering drive thru - Got rid of 2-4 happy hour for drinks They do have an unadvertised senior discount, for you mama read more

Since my last review, I have grown to like Golden Chick's food more than Chicken Express. I love how they added a spicy option for their tenders. My order is always the 4 count tenders, spicy, which comes with one side, a roll, gravy, and a drink. I get the fries as my side and replace the gravy with 2 honey mustard sauces and sweet tea to drink. I also ask for their lotta zing seasoning to add more spice to my food. Sometimes I get somewhat rude employees in the drive thru and they've closed earlier than they are supposed to before, but I really like their chicken compared to other chains. read more

Golden Chick - 4 piece tender combo (spicy) with a side of fries & honey mustard added - Fast Food Near Me - Arlington, Texas

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Poor service. The drive thru young lady seemed annoyed. I said thank you about three times, she never said you're welcome. When I got to the window she just opened the window and looked at me. Didn't even say how much it was, I just handed her my bill. I got home to eat my food and my gravy container looks like it was someone else's left overs. The container has less than half of what they're supposed to give you.. their customer service has gotten bad. Don't go to this location. read more

Golden Chick - My gravy container looks like it was someone else's left overs. The container has less than half of what they're supposed to give you.. - Fast Food Near Me - Arlington, Texas

I love fried chicken and this place hits the spot! I am a fan of the chicken tenders and the okra. If you have not had their rolls omg you are missing out. The dipping sauces they have are yummy! I been to this location several times and i always had a positive experience visiting. I had a couple of times where the cashier gave me suggestions on things to try. I will for sure keep coming back for more! read more

Out of free ice cream. out of napkins in customer area. employees children in customer area. read more

Running errands last weekend and thought I'd swing by for the Fish & Shrimp special. Very disappointing, 3 regular shrimp and 2 very small fish fillets. Even the sides were small portions. They asked me to wait for 8 mins while they cook more fish, ended up being about 15 minutes. Small portions and tbe special was $12, not a good value. read more

Great service and amazing food. Good location and close to school. Awesome ambiance. And an overall good place for lunch.

Absolutely disgusting. Me and my friend went about a week ago and shared the "big and golden" combo and when we first got the meal the fries were good but the chicken sandwich was absolutely horrendous. The bread was thin and cold, the chicken wasn't even eatable. My friend's half of the chicken was just the crunchy part and my half was supposed to be chicken but I only took 1 bite and the rest of the "chicken" wasn't even able to eat. It had this weird rubber texture and when I tried to bite it my teeth literally couldn't through it.. read more

SENT TO GOLDEN CHICK.COM, AND POSTED ON GOOGLE.COM, AND YELP.COM. PLEASE LIKE AND SHARE TO MAKE IT GO VIRAL. THANKS. I am recovering from double knee transplant surgery and I cannot drive. Therefore, I sent my traumatically brain injured grandson to this Golden Chick on S. Cooper St. In Arlington, TX to pick up my free birthday meal with the Golden Chick Birthday Card that I received from them in the mail. As I said, I am homebound following surgery and I cannot drive. While my grandson was at Golden Chick, I received a notice on my cell phone that Golden Chick had charged my credit card for $48.04. When my grandson returned home, I asked him for the receipt and he said that he was not given one. The chicken he brought home was un-eatable, it was overcooked and dried out. It was obvious to me that they dumped a pile of throw away chicken on him. He didn't understand what happened and he said that the woman who waited on him in the drive thru didn't speak English. I am totally baffled how a FREE Birthday Chicken Dinner turned into a $48.04 purchase of overcooked and dried out chicken? I believe that I am due a refund of my $48.04:Capital One Alert: A chrge or hold for $48.04 on 12/23/2020 was placed on your credit card (6370) at GOLDEN CHICK ARLINGTON. Std carrier chrges apply I have contacted Golden Chick via their website, https://goldenchick.com/contact/, and sent them a complaint, and I have reported this incident in both YELP.com, and in google.com. So far, I have not heard any offer from Golden Chick to make this situation right! PLEASE contact Golden Chick at https://goldenchick.com/contact/ and tell them what you think about their unconscionable behavior. Thank you. Richard Walters r_a_walters@sbcglobal.net read more

I come here all the time they never disappoint price is good for what you get food always fresh staff is nice

My brother brought me here yesterday after the tour of UT Arlington. They are known for their chicken and sweet yeast rolls. The chicken here is really good, and it tastes original not like most chicken places. I love their yeast rolls, they are sweet and tasty. Those of the types of rolls, I grew up with at the school cafeteria. The ones they have now for children are all wheat and dry, and tasteless. I am so glad I grew up with the best. The spicy chicken tenders are seasoned inside and out, I think that was a great idea. I bet the taste is double yummy. Next time, I will order that. They have this awesome deal where you can get a dozen (12) rolls for $4. You can take them home and freeze them. Whenever you are hungry for one, heat it up, and eat/enjoy. They have a Golden Chick all over Texas, except for the Houston area. I am not sure why not. read more

Golden Chick - Fast Food Near Me - Arlington, Texas

Rude employees, orders never correct or fresh. Everything tastes like its been sitting in month old grease.

Terrible experience, ordered the 6 piece chicken combo and two small sides total was $22.50 I really wanted some sweet tea, was told the sweet tea is only behind the counter so they guy finally gets me tea and it wasn't sweet, when I ordered the chicken I said I wanted them spicy, they were never spicy. I had to go up to the counter twice to ask for spicy salt and hot sauce, he gave me some hot sauce but still no spicy salt . I felt like I was bothering him by his demeanor . The chicken was not fresh at all . This was about 5 pm. And the roll I was given was burnt . Chicken express is two doors down , I normally eat there because it is ALWAYS consistent and really GOOD . Thought I would give golden chick a try and was fairly dissapointed . The restraunt was not busy, I couldn't get anything I asked for and the Worker made me feel as i was a nuisance anytime I had to ask for anything , the place was not clean either . I don't plan on ever going back . Not a good experience read more

With the quarantine restrictions it is very important to me as a mother and a grandmother that when we do choose take-out that we select restaurants that we know and trust have great food sand maintain the highest standards of safety and cleanliness and a strong level of customer service...golden chick on Cooper Street is one of those places. I placed a large order one evening and when I got home I was sad to say we were missing their signature rolls that usually came with the order- I called and let them know that the rolls were missing and was ready to go by and pick them up- but to my surprise the owner herself offered to deliver them! We were able to continue our game night uninterrupted and still enjoy those delicious rolls! Thank you! It's why we choose your restaurant! read more

I have already had some bad customer service before back when I was missing some items from my last visit. Even though I hesitated going here to this location I double checked on the door for the time Golden Chick closed which is 10pm for a Friday night and the time is now 9:46pm I drove up to the drive through and before I said anything a rude lady spoke stated "we are closed". I asked what time do y'all close and the lady said "we are closed" so I asked what her name was and told I don't need to worry about that. So I don't know what was taught in Golden Chick customer service training but a simple "I'm sorry but we have already closed" would have gone a long way with me. Also I'm not sure why putting 10pm to close on the door on a Friday night if they close early. So Chicken Express was still open and they close at 10pm and it's 9:49pm and funny enough they took my Order without any question and apparently they want my business. Way to go Chicken Express!! read more

Great place . Been eating there ever since it opened. Over 20 years . The Manager is always so friendly and attentive to all the customers. The staff is just as friendly and making sure the restaurant is nice and clean . I recommend it to all my friends. Of all the golden chicks I've eaten in this is the best . I don't know how they can differ so much , but they do . Won't eat at any other . read more

Finally tried these guys out, had some of those dots coupons from a Rangers game and decided to give them a go. We tried the new saucy tenders, the spicy Korean bbq is good. Also tried the spicy tenders as well which were good too. The gravy was a little salty for me. Wasn't fussed by the bread rolls which I know people really like but didn't do anything for me. The mac and cheese is just your Kraft outta of box mac, but was decent enough. The potato salad is good, mustardy and the fried okra was good too. Overall not a bad place if your craving some chicken! read more

The chicken was tough, there was hardly any crust on it, the roll tasted like rancid oil, the gravy was the consistency of water and had no flavor at all. Someone needs to either shut this place down or get the quality up. It's the worst Golden Chick I've ever encountered. Won't be back. Overall, it was terrible! Wasted money on horrible food. read more

Rudest service I've had in years at any establishment. Wow! We had 2 birthday cards and came by to get supper. For at least 6-7 years we ordered a family meal and paid the difference. Today, I pulled up to the drive thru and ordered. When I got to the window, I wasn't greeted or anything... I was very abruptly told that she would not allow both coupons to be used in one order. I came in and the person at the female (?) at the register was so SO rude. Uncalled for. Anyway I ordered half the food and didn't spend the extra I had planned on. She told me she didn't care. Done. Don't plan on coming back. It isn't THAT good anymore and chicken express is 2 doors down, fresh, friendly and fast! read more

This location is a lot better than the new one on Matlock. However, I've noticed their service can be inconsistent at times too. On my last visit I came through the drive thru, got my usual order and when I came home was disappointed. My 6 piece tenders were tiny, usually I get good sized portions. They only gave me one Zing sauce, usually they give me 2, I ran out of Zing half way through my tenders. My drink was mainly ice, so I hardly got any soda. Also I had a coupon for a free cookie, but my free cookie actually cost my 33cents! This isn't the usual standard of service I get at golden chick. read more

Good fried chicken and tenders. It hasn't been open on the inside for a while. The manager is very nice but they are having staffing issues and their service has not been great lately but the food is still good. We usually get a family meal with fries and okra and it is good. We also love the rolls. read more