I have had numerous issues with this particular location, manly with staff and no longer give my buisness here. The young girl that is dark haired early 20s cares more about her phone than being pelite and punctual with customers and the vibe feels so negative. And on top of that expects a tip even through drive through. Take your money elsewhere where. read more

Cool place bro ! Good food and cool atmosphere. Don't listen to all the 1 star reviews, go back to McDonald's if you can't handle real people being real, no one cares if you don't like the service !!!! read more

I just moved here and thought I would try out the food. The place itself is definitely in need of a remodel. It looks old and run down. Good news though: the food is fresh and cooked to order. Hamburgers were good and the tater tots were too. The cool was friendly and attentive. Will come back read more

My family and I order from this location at least twice a week. Today being the second time this week, again my order is wrong and fries were old and cold. My order is usually missing the bacon I pay for and extra patty but I've never called them until today. I called to report my order was wrong again because I paid $25 and I am tired of it being wrong. The Asain lady didn't care and hung up while I was telling her about my order. I called back and an Asian man answered and I told him she hung up on me. I began telling him what was wrong with my order and he cut me off to say they fix what's ordered. I told him I'm too old to call and lie about food but it's happening too much with my order and he hung up while I was talking. We will never eat there again and if your order is made wrong don't waste your time calling because they obviously don't care. I'm sure they'll see this and i hope they do so, stop recooking old fries because they're stale and dark brown. Noone should be paying these prices for food that's supposed to be freshly made but majority of my orders the fries are old and dark. Good luck not caring about customers complaints but know karma is real! read more

Burger Box - Old stale fries they recook and serve. - Fast Food Near Me - Pantego, Texas

Went on Saturday for lunch and the drive thru had about 4 cars in line. I went inside and placed an order to go. The burgers are old fashioned, 1/4lb patties, made fresh to order. So don't be in a huge hurry. It will be worth the short wait. The burgers come with mustard, lettuce, onion & tomatoes. They take your order, write it on brown bag, give it to kitchen to make. When ready, the girl at the counter placed the bag on the counter and stated the details of the order "box burger no mustard." The guy who ordered ahead of me jumped up, she repeated the order, he said yes, grabbed it and left. I almost thought to say something but thought maybe he ordered the same thing as me. Next up on the counter was a mushroom burger that no one claimed. At that point I told the girl that maybe the guy infront of me took my burger and that was his. She quickly got my order re-made. A suggestion would be to maybe take the order and a name. That wouldn't prevent someone from not paying attention but possibly it would help. Once I got my burger it was delicious and just how I remember. Seasoned well and served on a sturdy bun with plenty of fresh veg. And as ordered with no mustard. The girl working the counter did have hickeys on her neck and didn't represent Burger Box in a professional way which they could benefit from getting back to how it was previously (different owners). I recognize help is hard to get so maybe the owners are reluctant to enforce higher standards for dress and appearance. But I was there for the food and it was good so I am satisfied. :) read more

Service was horrible. Called in an order to pick up tonight and when I asked when it would be ready she hung up on me. I called back and said you hung up on me before I could ask when to come. And she hung up on me again. I'm afraid to eat our food now and will be coming for a refund tomorrow. HORRIBLE service. read more

I guess the military discount is the incentive because there's no other reason to go to this restaurant... unless you've got the 'munchies'. Food portion is large, but it's junk food. Flavors are basic - McDonald's is just as flavorful. Feels greasy, but it does serve a large amount of foods fried in oil. Needs a remodel. Ample parking & the bathroom was posh (a really nice surprise!) with framed art & nice decor. Once I finished toileting, I was back in the greasy burger restaurant. read more

There is a young lady that works there. That is really rude. I went to the drive-through got back to my job. Didn't have my drink drove back up there and there was a line at the drive-through so I went in told her three times I didn't get my drink. She hand me a cup and tells me to get it myself basically And another lady that was waiting in line was like she's so rude and she's on her phone. she was literally sitting on her cell phone. read more

burger box today order the number 12 steak sandwich meal with onion rings instead of fries receive the onion rings and they were old overcooked and tasteless took them back and they supposedly did a fresh batch but it was not any better I could have sworn they had fresh cut onion rings but I haven't been there in about 3 weeks things change I suppose my conclusion is that they change the product please consider to be consistent with your products read more

Burger Box - It looks golden crispy fresh but looks are deceiving - Fast Food Near Me - Pantego, Texas

Doe sit look great when you drive up? No. Does it takes great? YES. And then... Crinkle. Cut. Fries. Go. Eat. Enjoy. read more

Burger Box - Sign. - Fast Food Near Me - Pantego, Texas

Let's just say wow. I didn't expect this burger to be on the side of perfection. Perfect Char along with perfect everything. The onion rings were so crunchy! The girls behind the counter were very friendly ! I am impressed! read more

Live nearby and was curious about trying burger box and I'm very glad I did. My meal was a little pricey but was perfectly cooked and will definitely be back. Can't wait to try more things here! read more

They obviously have teenagers at night time, running the place in which are too busy to pay attention to your order or food

I have been a fan of Burger Box for decades, what's not to love about incredible burgers, shakes, and malts? I love their homemade tasting burgers. But my all times favorite are their steak fingers, the rock along with the cream gravy. Yummy especially when served straight out of the fryer, piping hot!! read more

Okay fast food and my first run in with the Texan favorite Blue bell ice cream. Where can you go and grab food on Christmas eve? Right here. They were one of few places that advertised they were open & meant it. Damn you Papa John's for misleading me with your sign still burning in the on position. False advertising is not cool. It was dead at first, but soon after we got there the after church crowds started pouring in. I wasn't feeling a hamburger so I opted for a fish and chicken basket. The fries were crinkle cut and had that perfect mixture of freshly fried and soggy. MM-mm. Their tartar sauce came out of a packet, so I wasn't thrilled about that. Luckily for me I had a jar of chili jam back at the home stead from Tierra Vegetables (Windsor, Ca) the very best stuff for dipping. My bro-ham got a cheeseburger. Everything was better than we expected for food coming out of a dive. If it was this good that night, we may make a second go around New Years. Cheers to supporting local favorites. A business often frequented by locals. read more

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Absolute TRASH. I came to this one because the one on Cooper is perfection, thinking this would be the same. Nope!! Got the #7 with cheese & sweet tea. Tea looked like coffee and extremely bitter. Fries are burnt yet hard on the inside no salt anywhere (just in case they're reading the comments... that means oil is too hot..) Burger is dry and flavorless... Lesson learned. They are not all the same, 0 outta 10. Only positive is the food was hot.. if you look at Google reviews notice where the negative reviews come from.... that's suspicious... read more

Good burgers and tater tot , service is good. It's also clean. Think they've changed hands a couple times but still good. Keep up the good work. read more

I recently went to their drive through and the teen ager working had several hickies all over her neck. She didn't even try hiding them. Very unprofessional. read more

Best thin patty burger in Dfw for the price. Outstanding service and hospitality, lastly they use blue bell ice cream!

I usually shy away from leaving reviews of different locations of corporate or franchised stuff but in the case of this Burger Box, I'm making an exception. This is old school Burger Box here baby. Most of em still tend to be, but the one that remodeled and is trying to remake itself into something it shouldn't be, (and you know who you are) begs me to explain. I end up at this location from time to time. Last several years, always the same guy cooking, usually don't see a high turnover of counter girls that often either. Burgers are always the same, always consistent, and always good. Nothing super high end, just good burgers. I've shifted some from cheeseburger to bacon cheeseburger, but both are good. The bacon is obviously just cooked, instead of like some places where it appears to be precooked and sitting under a lamp drying out somewhere. They have Blue Bell ice cream and shakes (if you're into that kinda thing) and prices are very good. Frozen crinkle cut fries are...good. Places that have fresh cut have ruined frozen fries praise for me nowadays, but no complaints. Older inside, but if they update it, I'm gonna have a stroke! Big booths are nice and comfy, DON'T RUIN IT! My ONLY complaint here is that if you ask for extra pickles, you're gonna get EXTRA pickles. Not a few, a lot really. So many I have to drag a bunch of em off and eat em by themselves. Still, fine with me. Good burgers, when I'm looking for lunch somewhere in the area and can't decide, I usually end up here. read more

I ordered a mushroom swiss burger only catsup, mayo, onion, tomato. When I unwrapped at home, it had shredded lettuce and none of my requests. I live close to Mansfield, so I'm not going to drive all the way back for them to fix. I called, he admitted that my order was wrong, said he'd give me full refund if I brought the burger back or 1/2 if I didn't. Disappointing food (the fries were horrible as well) and even more disappointing customer service. read more

This is an "old-school" burger place. The staff was super friendly and the place was a little run down but clean. Everything was cooked to order, not par-cooked and finished. When I got my steak finger basket home, the serving was a nice size and "ripping" hot, even after the drive home. It was great and I'm eager to go back for a burger. I'll be back. read more

Burger Box - This is the basket menu. - Fast Food Near Me - Pantego, Texas

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This place is amazing great food and service!!! Best burger I have had and fries omg yes!!! The employees are so nice and helpful you must stop and eat here! After eating enjoy a shake yummmmm read more

Great service and military discount! Clean restaurant. Food was great (get the tots). First time here and I'll be back for sure. read more

This place has gone so far downhill. Got a simple bacon burger.... Meat was absolutely disgusting, bacon was undercooked and the veggies were old and soggy. Inside is outdated and grungy. This was my burger place but things have changed for the worse in the past years. read more

I have never been to Burger Box before and today I decided to give it a try and believe me I was not disappointed. The service was quick and the staff there was very friendly. I was pleasantly surprised when the food was ready and delivered to my table. The burgers and crinkle cut fries reminded me of back home when I was a kid and dad would take me to the burger stand for a treat. If you want an old fashioned burger with lots flavor this is the place to go! I will definitely be back and I'm so glad I tried it out today! read more

THREE WORDS: BLACK. BEAN. BURGER. Mmmmmmmmmmmmmmmmmmmmmmmmm! That's right. This place's veggieburger is amazing. Some locations in Arlington don't offer it, or if they do it's much for expensive. The location itself isn't bad (pretty average) and the service is fine. Plenty of seating room. As clean as any fast food joint gets. Drive-thru, restrooms, etc. I def miss that burger tho & want one right now! Hah. read more

I grew up on Burger Box so I went back to it recently not expecting much, just an average burger. What I found was a great burger, pretty good frozen fries, amazing cherry limeades and awesome milk shakes. Don't expect hand made burgers or anything fancy and gourmet, but it is the best of the "chain/fast food" burgers in Arlignton. read more

Good burgers, EXCELLENT fries! Clean restaurant w/ good, fast service. Great local burger place. Give it a shot when you are in the area. read more

Craving a break from fast-food crap but don't want to pay for a pricey burger at a sit-down place? This joint fits the bill, complete with hole-in-the-wall atmosphere and real milk&ice cream shakes. Yeah, the food is cooked from frozen, but it's good quality and served hot. The black bean burger is pretty good, with just enough spice, and the triple burger fills up a 16-year-old appetite. I used to live in Pantego and had good memories of this place. Now I brought my kids and it didn't disappoint. read more

Called in order - gave time for pickup. Went, no food,no order, WHY? Reordered, got food and cook had put mustard on burger.... Sucked, place is a dump. read more

this place hasnt changed in over a decade and thats what i love about it. always has the perfect burgers, fries, and sweet tea

Very good burger. Better than a lot of the 'gourmet' burger places that are very close by; and about 1/2 the price! These two qualities earn them 5 stars. The fries aren't that great, but the burger is a flat top burger and was very good. read more

An average burger that should be great but just isn't. I like thin patty burgers like these, but these suffer from inconsistently. For instance the one I got today; horribly over salted, the patties overcooked, the toppings poorly distributed. The inconsistency is the only consistent thing. read more

The burgers are pretty good, the fries are fair, the milkshakes are excellent, the price is very reasonable. You don't walk away going man this is the best experience of my life, but it's a fair deal for the price. I'm a french fry guy, so when the fries are just OK at a place, it marks me as a place I probably won't go to very often read more

I have been frequenting this location since I was a toddler. I just love it. The same gentleman has worked the line and the window for years. He's truly a genuine guy and terribly friendly. I love their grilled cheese sandwiched and those fries are the best! Always a favorite. read more

I can't say enough about this place. In 1 week I have eaten there 3 times!! Burgers - great, fish- it's real and good, steak fingers & you gotta love the fries..I actually asked if i could have 1 onion ring to see if I wld like them and they actually fried me 1 so I could taste it...guess what it was good. Oh and 1 of my grips is when you ask for salt & pepper YOU get 1 packet of each..hey they gave me enough to actually put on my food. I usually don't write these sort of things..but when its good you gotta let someone know..Just a note since it's made from when yor order you have to wait for your food... read more

Their bacon and cheese burger is a real delight. Its not too greasy yet somewhat so. The patty is juicy unlike the ones at Mcdonald's or some of the other fast food joints. I also like their Philly cheese steak sandwich. read more

This is my favorite fast food burger. I've been going to Burger Box since I was a kid and honestly don't honk you could make fast burgers any better. Fresh tasting beef. Vegetables that taste like you picked them up from a local grocer. Do yourself a favor and stop in next time your hungry for a burger and short on time. read more

I love the mom and pop kind of food places because the service seems to be better all around. This place in particular has great customer service and the food is always fresh, hot, and delicious. I live in Frisco, Tx and found this place by accident while in the Arlington area working. Now whenever I'm in the area, I cant resist to at least stop by and get some fresh hot crispy thick fries. I mean I've been 3 times so far and had to wait for my fries time to cool off before eating them! Now how many fast food restaurants can you say you needed to do that for?! Love it! read more