The initial consultation for the heat pump/furnace installation was professional and informative…read more We were given a quote and explanation of what the system could do with regard to heating and cooling our home. After considering other quotes we decided to go with Dynamic. They showed up when they said they would and installed the units in the time that they indicated they would. The installation crew was friendly and respectful. At the end of the installation the technician showed us how to set up our new thermostat and explained the best strategy for heating and cooling the home. Payment was also easy and seamless as well. We had this installed a few weeks ago and we have had no issues. I would recommend Dynamic based on this installation and interaction with their employees.

Carl, You owe us $8,550 , and we have now filed suit against you and Dynamic Services in Pierce…read moreCounty District Court, case 6A913600C . A process server has already attempted service and left written notice. Avoiding the process server does not stop the lawsuit, eliminate the debt, or prevent the court from proceeding. You have two choices: contact me and make arrangements to resolve the debt, or deal with it through the court. We will not continue chasing you for payment. The legal process is already underway. Pre-trial is scheduled for October 14, 2026 at 9:00 AM . Carl Otto Hoffman Jr https://drive.google.com/drive/folders/13JkhKo2dNMuFFafUryyYkvB2rc4nmUf9?usp=sharing

Nate at CSI HVAC came highly recommended to us for installation of a new residential heat pump…read moresystem. He came out to the house to see our current setup, size of house and discussed options with us. We got a quote a short time later. Nate and his son were great to work with. Our former 80% gas furnace with an issue was removed, the new high efficiency heat pump was installed using our existing duct work. They explained how it worked, fired it up and we are very pleased with the result. Nate was very knowledgeable, experienced and creative in dealing with our existing system's limitations. Highly recommended! Update: Since last fall we have had a successful heating season with the new heat pump and are now enjoying the cooling benefits during the hottest days of the summer so far. Never had air conditioning before, but this is great!! Best house improvement we could have done!!!

Had a great experience this fall when Nate and his son from CSI installed a high efficiency heat…read morepump in our home. They were very knowledgeable and creative in working with our existing ductwork. System has worked flawlessly and we are very happy! Highly recommended!! Peter & Linda D.

We had Best Choice Heating install our heating and air conditioning system about a year ago, and…read moreafter living with it through all seasons, I can honestly say the experience and results have been outstanding. Owner Rohan, Brett (scheduler and service technician), and their entire crew were professional, knowledgeable, responsive, and genuinely cared about getting everything done right. Our installation turned out to have several unexpected challenges, but instead of taking shortcuts or treating them as problems for us to solve, they stayed with it, communicated clearly, and worked through every issue until everything met our expectations. The crew showed up when they said they would, kept the work areas clean, treated our home with respect, and paid attention to details throughout the installation. We always felt informed and never pressured. One year later, the system has worked flawlessly and has exceeded our expectations for comfort and performance. Since our installation, I've referred many friends and acquaintances to Best Choice Heating, and every person has reported back with 100% positive experiences. It's rare to find a company that combines technical expertise, excellent customer service, integrity, and follow-through this well. We would absolutely recommend Best Choice Heating to anyone looking for heating and air conditioning work in the Tacoma area.

Ignored calls after he was paid. Work still needed to be done. Once I got a hold of him he hung…read moreup on me.

I had our AC go down on hot day, we called Alex and they came out and saved day. Great service and…read morevalue.

Alex and his crew helped us with installing new Mitsubishi heat pump. We went with most efficient…read moresystem and stayed with in budget. Would recommend to friends and family for all hvac needs

A half star is too good! My interaction with this company is…read moreappalling! Their salesman/estimator Mark Shingledecker brought the Diakin brochure I have heard of the product and comfortable! Well after his crew rushed in and slapped this installation together well not exactly together over the last five years I've had no less than eight technicians out, trying to revive this dead heat pump and furnace! Well, it was a bit switch and I'm not even sure they installed a new unit. There wasn't none of the typical packing materials in sight and it was a Goodman brand owned by Daikin. It's a lower quality today almost 5 years later. I have a new heat system in my home and the wonderful company AC electric service hold off the old one Dr Cool's company employees put this gigantic heat pump outside the bedroom wall it's not very quiet and the furnace they put in the attic was above my bedroom ceiling isn't rattled and hummed heat or cool lots of sleep disturbances over the last five years! The city and the GENERAL CONTRACTOR Tyson Sonnenberg TIMBER COAST CONSTRUCTION and his business partner Neil Whiteley, Ross between the two of them they have 62 a.k.a.'s why would a man in his early to mid 40s need 29 of them and I ask you why would they be allowed to participate in a GOVERNMENT PROGRAM (to assist use that word lightly) Homerowners of moderate means,senior citizens and the disabled. I have Parkinson's disease not only was their crew disruptive messy. The companies came out, witnessed in photographed the kinked and folded ducting!!!!! the unit that I was overcharged for and over sold was large enough to cool a 3000 ft.² home. My condo is a 700 ft.². I did not do the usual research when I hire people contact state verify their own license the bond in their insurance before they walk through the front door because I was assured by the city employees that run this show called benefit They were vetted. In fact I had another contractor lined up Mercurio's to do the installation and they refused. Oh, there's more than one reason for that. I was let a stray the funds for this program comes from HUD Housing and urban development! The people's money

These guys are phenomenal. While having other crawlspace work done, it was discovered that our…read moreheating ducts were in extreme disrepair. They came out, inspected the crawlspace and provided videos and bid for complete repair. They were able to schedule us quickly, and finished the job within a week, each day, providing updates and pictures of the progress. We were extremely pleased with the quality of work done by Dave and his team. All of the ducts were replaced. Reconnected,reinforced to the Joists. Beautiful job. We highly recommend Dr. Cool and Heat. Fabulous work at competitive prices

The good: We had oil heating that went bad and they were…read moreable to put in a heat pump and rip out the existing furnace, hook up the new unit to the central ducting and run lines outside to the unit. We haven't had an issue with the unit since install 1.5 years ago. The bad: The workers put their food on our clothes that were on top of the dryer, staining a pair of jeans with grease. They stained the carpet with the old furnace removal, however paid to have the carpets cleaned and the stains came out - it was inconvenient and another day spent waiting on someone to fix their goof. I had to convince the workers to put the outdoor fan unit on the far side of the house vs where they wanted to put it which was on the other side of our deck's privacy wall. Thank goodness I was adamant here because it would have been SO noisy when it kicks on and we are relaxing on the deck during the summer months. The lines they ran along our house are insulated, but the insulation failed shortly after being installed so now there's tear spots in the black line insulation and looks bad. The lines were also ran poorly. Instead of running them lower along the foundation, they came up around the back door and curved the line to run higher. It's an eye sore plain and simple. We had the install during November so we spent no time outside. Later that spring we noticed how crappy it looked when we were outside more and asked if they could re-run the lines, figuring it would take hardly anything since everything was already in place. I inquired 3+ times about this, even emailing pictures but I was ghosted with no response. You'd think paying $13,500 for a new unit you would get better customer service.... Lastly, they called for a yearly inspection and asked if I'd like to schedule one. I agreed! At the end when I made sure it didn't cost anything, that's when they informed me it would be $200-300 (I can't recall the exact price). I would've been hosed had I not asked. I was shocked at least a few weren't included in this huge purchase. If I could go back I would choose a different company, but that's why hindsight is 20/20. You live and you learn.

After being jerked around by First American Home Warranty for 20 weeks we decided to replace our…read morehvac system without them. Cummings came highly recommended and did not disappoint. They were able to remove the old system and replace it with a new one all in one day. They stayed and tested everything out. Then they hauled away the old system and cleaned up the entire mess. We are grateful for the great job Blade and crew did for us. Thanks guys!

I had the pleasure of sing Pinnacle Air Control for my furnace and tankless water heater yearly…read moremaintenance. Dennis was prompt and issued me a fair quote and was able to come perform the maintenance service in the same week. I will definitely use him again.

Dennis was great to work with I will definitely be…read morerecommending him to others. Prompt and honest

I highly recommend this company. I called Brent early Friday morning about our heater not working…read more He said he was going to be in our area and could stop by to take a look at it. Later that evening, I received a phone call from Brent telling me what was wrong with our heater and gave me his recommendations on fixing it and explain to What that would intel. At no point did I feel like Brent was trying to upsell me or overcharged me for his service. I will definitely be recommending him to everybody I know.

I recently had the pleasure of working with Brent at Innovative Thermal Solutions, Inc. From start…read moreto finish, the experience was exceptional. I originally asked him to provide estimates for a circuit board replacement and new furnace to compare to estimates from other companies. He did not try to sell me a new furnace (like most other companies I spoke with), nor did he overcharge me. In fact, while trying to diagnose the issue, he actually performed the repair while I was working (from home). When I asked how much I owed him for the repair, he DID not charge me for it. This is NOT something I expected, NOR would expect going forward, but it just goes to show his integrity, honesty, and how he not driven by greed, like so many companies out there. I am blown away! Furthermore, he was able to come to my home on short notice, communicated arrival time, and arrived on time. Brent was very professional, knowledgeable, and courteous. And I will be using Innovative Thermal Solutions for my HVAC needs going forwards.