Dean responded to my message immediately and was able to come out same day to inspect an issue with…read moremy furnace. He was polite, kind, and professional, and spent the time to teach me about my system and answer all my questions, as well as get to the source of the problem right away. I wouldn't hesitate to call him again for any future needs!

Quick to respond. Very thorough and helpful in explaining what was wrong and what needed fixing…read more Zero pressure or upselling. Definitely going to go back for more of my HVAC needs.

The good: We had oil heating that went bad and they were…read moreable to put in a heat pump and rip out the existing furnace, hook up the new unit to the central ducting and run lines outside to the unit. We haven't had an issue with the unit since install 1.5 years ago. The bad: The workers put their food on our clothes that were on top of the dryer, staining a pair of jeans with grease. They stained the carpet with the old furnace removal, however paid to have the carpets cleaned and the stains came out - it was inconvenient and another day spent waiting on someone to fix their goof. I had to convince the workers to put the outdoor fan unit on the far side of the house vs where they wanted to put it which was on the other side of our deck's privacy wall. Thank goodness I was adamant here because it would have been SO noisy when it kicks on and we are relaxing on the deck during the summer months. The lines they ran along our house are insulated, but the insulation failed shortly after being installed so now there's tear spots in the black line insulation and looks bad. The lines were also ran poorly. Instead of running them lower along the foundation, they came up around the back door and curved the line to run higher. It's an eye sore plain and simple. We had the install during November so we spent no time outside. Later that spring we noticed how crappy it looked when we were outside more and asked if they could re-run the lines, figuring it would take hardly anything since everything was already in place. I inquired 3+ times about this, even emailing pictures but I was ghosted with no response. You'd think paying $13,500 for a new unit you would get better customer service.... Lastly, they called for a yearly inspection and asked if I'd like to schedule one. I agreed! At the end when I made sure it didn't cost anything, that's when they informed me it would be $200-300 (I can't recall the exact price). I would've been hosed had I not asked. I was shocked at least a few weren't included in this huge purchase. If I could go back I would choose a different company, but that's why hindsight is 20/20. You live and you learn.

After being jerked around by First American Home Warranty for 20 weeks we decided to replace our…read morehvac system without them. Cummings came highly recommended and did not disappoint. They were able to remove the old system and replace it with a new one all in one day. They stayed and tested everything out. Then they hauled away the old system and cleaned up the entire mess. We are grateful for the great job Blade and crew did for us. Thanks guys!

A half star is too good! My interaction with this company is…read moreappalling! Their salesman/estimator Mark Shingledecker brought the Diakin brochure I have heard of the product and comfortable! Well after his crew rushed in and slapped this installation together well not exactly together over the last five years I've had no less than eight technicians out, trying to revive this dead heat pump and furnace! Well, it was a bit switch and I'm not even sure they installed a new unit. There wasn't none of the typical packing materials in sight and it was a Goodman brand owned by Daikin. It's a lower quality today almost 5 years later. I have a new heat system in my home and the wonderful company AC electric service hold off the old one Dr Cool's company employees put this gigantic heat pump outside the bedroom wall it's not very quiet and the furnace they put in the attic was above my bedroom ceiling isn't rattled and hummed heat or cool lots of sleep disturbances over the last five years! The city and the GENERAL CONTRACTOR Tyson Sonnenberg TIMBER COAST CONSTRUCTION and his business partner Neil Whiteley, Ross between the two of them they have 62 a.k.a.'s why would a man in his early to mid 40s need 29 of them and I ask you why would they be allowed to participate in a GOVERNMENT PROGRAM (to assist use that word lightly) Homerowners of moderate means,senior citizens and the disabled. I have Parkinson's disease not only was their crew disruptive messy. The companies came out, witnessed in photographed the kinked and folded ducting!!!!! the unit that I was overcharged for and over sold was large enough to cool a 3000 ft.² home. My condo is a 700 ft.². I did not do the usual research when I hire people contact state verify their own license the bond in their insurance before they walk through the front door because I was assured by the city employees that run this show called benefit They were vetted. In fact I had another contractor lined up Mercurio's to do the installation and they refused. Oh, there's more than one reason for that. I was let a stray the funds for this program comes from HUD Housing and urban development! The people's money

These guys are phenomenal. While having other crawlspace work done, it was discovered that our…read moreheating ducts were in extreme disrepair. They came out, inspected the crawlspace and provided videos and bid for complete repair. They were able to schedule us quickly, and finished the job within a week, each day, providing updates and pictures of the progress. We were extremely pleased with the quality of work done by Dave and his team. All of the ducts were replaced. Reconnected,reinforced to the Joists. Beautiful job. We highly recommend Dr. Cool and Heat. Fabulous work at competitive prices

I wouldn't use anyone else. Doug is expert, professional, honest, reliable and conscientious…read more Kristy is friendly, helpful, and efficient. They both have the customer's best interests at heart and go the extra mile. Doug just installed a replacement gas furnace for us at a lower price than anyone else. He has been the one we call for heating and AC service for years. He'll handily fix your equipment or advise you on replacement if it's irreparable. He will NOT try to peddle anything to you. Breware of those outfits that do.

With our 25 year-old furnace screeching at us, we got quotes from several places. We are very happy…read morewe chose East Hill Heating & Cooling because.... INVENTORY- They have several highly rated (Consumer Reports) units in stock, as well as high quality control panels. KNOWLEDGE- They have SO many years of experience repairing furnaces, they can speak to longevity and repair records. For example they told us which brands share the same parts, which can help with availability in the future. CUSTOMER SERVICE- Doug and his wife Christy talked us through several options and were as friendly as they are knowledgeable. Doug was always on time and Christy very responsive on the logistics end. Although they are very busy, from first contact to installation was only about two weeks! (Phew!)

Northwest Comfort Systems. 7/9/2025 3:30pm…read more I asked this company to come out to give me a bid on a new furnace because the current furnace stopped blowing heat. Mike the the tech showed up, looked at the furnace and said he had to go to his van to get his tools to track down the problem. He was asked here to give me a bid on a NEW furnace NOT to fix the old one. I asked him at what point does the free estimate end and the charges begin. We talked a little more and I told him that I have 4 companies coming out to give me bids for the new furnace and he said "4 bids...you called 4 companies"? I said yes because I wanted to shop for the best price. He again said "4 bids?? Would you go to 4 different doctors to get their opinions too?" I said yes I would. He gave me a nasty look and I said thank you for coming. Goodbye. He left mumbling something and I am sure it wasn't nice what he was mumbling.

Really awesome, goes above and beyond for quality, reliability, and service! I've been using NW…read moreComfort Systems to help maintain the elderly gas furnace that came with my house, and this fall I had them in to install a heat pump heating/AC system and tankless water heater. It was a great experience! Before the service, Mike came over and spent a solid amount of time with me, walking through the house, discussing options, measuring spaces, and listening to what I needed. Then on the week of the install, Mike, Rhian, and Keenan were on time and stayed in communication with me throughout. They made sure everything fit and worked beautifully, walked me through everything afterward (including maintenance and answering my questions), and even cleaned up afterward-- extremely professional and helpful. And now I'm thrilled with my new system! I'm looking forward to continuing to work with NW Comfort Systems for any maintenance needs in the future, and I recommend them without hesitation if you need service for heating/cooling or a water heater.

We had a great experience with Four Seasons Comfort INC. Our technician, Paul, came out to inspect…read moreour mini-split and provided an honest assessment. He verified the system was fully functional and just needed a thorough tune-up rather than expensive repairs. Paul kept me updated throughout the entire process with text messages and photos, which I really appreciated. He did an amazing job and we will definitely be working with them again!

We called 10+ places to fix our HVAC mini splits (a ton of them in the house, two separate sets of…read more~6 each). Lots of places were dishonest, just tried to sell us refrigerant for the loop without trying to find the actual issue. Then we found this company and Paul came and was phenomenal. I saw him work our units with such detail and care, finding two different leak spots and even fixing joins that were weak. Super detailed and actually cared about getting a quality job- not milking us for a quick sale. this is quality work you can actually rely on. Thanks Paul, would definitely recommend this company moving forward. Their quotes for pricing was also significantly less (half) than other places for the same work and material so not only is this place quality but also cost effective.

We had James come out to help diagnose our AC and get it up and running. I much prefer a smaller…read morecompany over the big companies. James called me back right away, was easy to schedule, prompt and efficient with the repair. He was trustworthy and I have saved his info for future needs. Two thumbs up!

Great experience with James and his team for our 46-year old gas furnace replacement. They went…read moreabove and beyond in the tear down of the old one and making the new one up to code (flex gas fittings and electrical box/switch). They constructed an adapter sleeve to accomodate the more compact unit (shorter unit). They replaced the B-vent exhaust pipe as it had some rust on it (although was not rusted through). They wired up a new, touchscreen thermostat, an upgrade to the 46-year old unit that was a mechanical thermostat with a vertical toggle for the temperature setting.

Petr and his team did a phenomenal job installing our system a couple of summers ago. It's been…read morerunning like an absolute champ ever since and has kept our family cool through the hottest days without a hitch. We just had our annual service done, and everything is still running perfectly. Great people, great communication, and quality work from start to finish. Highly recommend Petr and his team if you're looking for honest, reliable HVAC work. Jeremy

Communication, follow-up, expertise.. was severely lacking. Very disappointing after spending…read moreover 20k on installation of a brand new heat pump with Peter. It Failed after a year, 4k more expenses with him and then failed a year later again. Many many texts and phone calls over three months and they did not resolve the issue with their installation. Finally we gave up after the incredibly poor follow up and had another company take care of it, and it was all handled promptly as they quickly resolved the problem related to their installation.