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    Harts Plumbers, Electricians, & HVAC Technicians - Harts work van with new wrap job!

    Harts Plumbers, Electricians, & HVAC Technicians

    (301 reviews)

    I've had them do quite a lot to my home over the last few months. they installed A/C, some…read moreelectrical outlets in my garage and then a 50A 220V circuit. I'd like to say it all went perfectly smooth but, that would be wrong. there were some hiccups along the way. the A/C didn't play nice with our furnace. they did get it working correctly but, it took an extra day or maybe 2... I don't really recall. communication was excellent through the process and in the end, we were very happy with the work. fast forward a month or so and I officially decided I had enough of not enough outlets in the garage. I got a quote for several things at once (my bad... got serious sticker shock) but, my wife when she guessed at the price was dead on the spot. we had some (not all) of that work done and it was excellent. seriously happy with all of it. next, we got a call from some kind of scheduler so we could get a few things done as part of the [free] contract that was given to us since we had the A/C put in. they came out, flushed the water heater, inspected under the house, faucets, toilets (fixed how one flushes because he was there) and made some recommendations. most of what he was suggesting was serious upsell and I wanted none of that. there were 2 things that I would have agreed to but, we haven't had that done yet. the first item was some leaking outdoor faucets. should be simple and straight forward repair. the other, our dishwasher can create a stinky drain as it is not properly vented. this is where it got weird. we've got custom ONE PIECE counter tops and the part of it that has the sink is L-shaped and pushing 30 Feet long. he wanted to drill it to add the baffle to the drain for the dishwasher. I wasn't comfortable with that really expensive counter top being drilled and asked for some kind of alternative. he refused stating that code stated it HAS to go through the countertop. hum... I need to look into it and see if that's accurate. there were some other little things along that adventure that I didn't appreciate but, not important enough to write it out in this really long review. lastly and most importantly is why they still got a 5-star review from me in spite of that [what felt to me like a disastrous] plumbing adventure. when the 220V circuit was added to my garage I wasn't happy in the least. I called them up, expressed my concern and they made time to come out and look and also to talk to me about it. Need to be really clear that the work was not done in any way that could be even remotely unsafe, that wasn't the problem. they listened to what I had to say, understood my position and then they took care of it right on the spot even though it required removing and redoing the whole job. I can seriously get behind a company that will stand behind their work in this fashion. you could say it was kind of the same thing when the A/C didn't initially work. they didn't give up, and now we've got good A/C.

    Shady price artists. They charge wildly different prices depending on which "technician" comes to…read morevisit. I had the same 10min water filter swap done 3 separate times by Harts. One was $300, one $450, the next was $650. Their reasoning? The $650 guy had 5 more years "experience" than the technician who did it last time. And if he doesn't charge $650, he won't get paid or make money. Take that issue up with your boss, not the customer. Those new trucks, buildings, etc won't pay for themselves - hence their awfully inconsistent prices. If they're going to charge based on employee, not the job, then I'd rather take their lower experiences technicians. Their "membership" offers little to no value, you only get someone checking your systems and talking your ear off for 2 hours and you have to be available most of the time while they do it. Some of us have work to do. They're friendly but can you just do the checks and report back once it's all complete? I don't want to be pulled constantly and intermittently for 2 hours.

    Pacific Heating & Cooling - Pacific Heating & Cooling

    Pacific Heating & Cooling

    (277 reviews)

    This is not my first rodeo with PHC. We have had a membership for years and the value is unmatched…read more I actually had a technician (Justin) come out to quote me for a new AC unit. But the discounts to do the furnace and AC was so incredibly good I did both at the same time. He came out for measurements and offered another discount to do the install the next day! Then Brent and his team came right out the next day. What I like the most is the promptness! When they tell you a time the technicians show up at that time and get straight to work. I appreciate the 3 team members working together to take equipment out, explain what they are doing and test everything for quality. The photos helped to ease my mind and not charging me for attic patching saved us an unnecessary bill. Now I feel like our home is ready for the next decade with an upgraded Trane furnace and AC system. Thanks for all the great work.

    My central air conditioning is not working. I called Pacific heating and cooling to come to see…read morewhat is wrong with my 2 years old air conditioner. The technician turn on the air conditioning and went to the back yard. And come back to me said the compressor is toasted. The sound for that compressor is not right bra bra bra. I know the compressor.is working. The compressor run for 30 second and shut down wait for 2 minutes will start again and it shut down after 30 seconds, and it has good pressure inside the compressor. I paid $130 for that useless system diagnosis report. I have another guy come to check. The guy went up to attic, then he find that wet sensor is dead. That is the problem, $60 fixed. After we change it. The air conditioning is good now. I would never call this company again.

    Mercurio's Heating & Air Conditioning - 96% Gas Furnace & Air Filter

    Mercurio's Heating & Air Conditioning

    (163 reviews)

    SCAM SCAM SCAM!!! I pay monthly for an annual "fee…read moremaintenance appointment". While scheduling the appointment, I have just been told, that because I said, "I didn't think it's heating like it should" That I now have to make an appointment for a " repair technician" that will cost $100+ for the visit. I asked "well then what am I paying for monthly who comes out for the free maintenance appointment?!? and she said something like well that's the "maintenance and safety technician". The "free" appointment that I pay for every month is only for the once a year visit by the "maintenance and safety technician" and because I simply said I don't think t's working quite like it should" now I have to pay $100+ for this visit. What?!? SCAM SCAM SCAM SCAM!! Bait & SWITCH! I told her on the phone "OK, I take it back. Suddenly my heater is working beautifully. I need the free maintenance visit," she replied "well now that I've already said it wasn't working properly and it's been recorded, I have to pay the $100+ for the appointment. I became a total 'Karen' and asked to speak to someone on a higher level. I was furious!! She couldn't transfer me because it's a Saturday. She continued refusing to give me my standard free appointment (that I actually pay every month for). How does she know if the safety maintenance man can simply push a button and it starts to work better? She doesn't! SCAM!! SCAM!! SCAM!! SCAM!! Do NOT use this company! Do NOT buy a unit from this company! And absolutely do NOT pay monthly for there scam of the "free maintenance visit" THIS IS A CLASSIC, GREEDY COMPANY SCAM!!

    I have used Mercurio's three times and every time I would rate them five stars! Zachary K was out…read morelast week to service my nearly 14 year old ductless heat pump. Making an appointment was a breeze, communication was excellent and he kept me posted on his arrival time. He cleaned it very thoroughly, showing me pictures and explaining all that he was doing. Will recommend them to all and will be using them again! Thank you Zach and Mercurio's!

    IN & OUT PLUMBING - plumbing services

    IN & OUT PLUMBING

    (56 reviews)

    This is the second time that I've used this company. The owner came both times, and remembered my…read moreplace from the first time three years ago. I was pleased with the work both times. Counting the business owner, three plumbers came today. This time my initial request was to replace two faucets. The plumbers who came to give an estimate a week ago discovered that the cold water valve needed replacing. Notice must be given to building residents 3-4 days in advance of water shutoffs per my HOA rules. A few months after the first time I needed this plumbing company, a contractor working on remodeling my kitchen should have found the valve problem. But since he did not, the silver lining is the quality of the work by this company. I have complete faith that the replacement valve will work perfectly since they installed it. They showed me the plastic valve they replaced and how it would not turn at all. We all liked the faucets I chose for them to install. In the bathroom my glass waterfall faucet has LED lights to indicate cold, warm and hot water. After installing it the plumber showed me a video of the lights working before I went in to try it myself. The kitchen faucet is a Moen which looks nice to start with, and has some great functionality. As the handle is turned for the water the head floats down a little. Then it is possible to select an angle for the head to remain, for example 45 degrees. It will stay in the selected position while the water runs. The owner took a video for himself! Besides the top quality of the work, I appreciate the polite and respectful manners of the owner and all the plumbers.

    Great service. The technician was on time and speedy. He took the time to explain what was needed…read moreto help minimize future clean out work.

    2 Sons Plumbing & Sewer- Tacoma

    2 Sons Plumbing & Sewer- Tacoma

    (26 reviews)

    Do not use 2 sons Plumbing. This company and its employees are terrible. They do not know what they…read moreare doing. Two weeks on a plumbing job that should have only taken 2 maybe 4 days at most. for over a week now more than 7 days they bring in 4 and more of their trucks and vans blocking driveways. When asked how long it going to take them to finish the job. They just smile at you and say nothing. Plus they are RUDE.! They act they they just do not care. That is why I'm posting this.

    My Heat pump HVAC system that was only a year old quit pumping AC on a really HOT day with holidays…read morecoming! The original installer was no longer around and it turned out they had made some mistakes in the installation causing the breakage of a part due to water and dust in the coolant because there was no filter dry installed. It was not an easy thing to find because it looked just fine at first. I had 2 other companies over to try and fix it but they could not find what was wrong and more or less abandoned me. Then I found 2 sons and I am so glad I did. 2 SONS sent Steven over and he really knows heat pumps. He went through the entire system very carefully and finally found the problem.....which he fixed beautifully. He went above and beyond helping me and trying not to cost me too much money. I can't thank him enough. And Debbie in the office was so helpful too. When she knew I couldn't take the heat due to a stroke, she made sure I got help right away. A big thank you to 2 Sons! Great company!

    Prime HVAC - hvac - Updated September 2026

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