Another great experience with this company. As many people experience when you have a critical situation, many companies will send a technician/salesman to upsell you on an extravagant project that you need to do. As usual (this is the third time I've worked with them) they just corrected the problem with our HVAC situation. Wally is the best and just gets the job done. I would recommend them to anyone. And the cost was as reasonable as you can imagine. read more

Complete heating is responsive, clearly expresses potential fixes for issues, works quickly to implement the plan and has great employees. Anita was especially helpful during my experience with a failed furnace blower. They are leaps and bounds better than some other companies I have worked with. I will be using them for future upgrades and fixes. Definitely recommend them for any heating and air needs you may have. read more

The Complete Heating team were friendly and efficient. They replaced a furnace, coils, heat pump and condensate pump, associated duct work, wrapped the previously unwrapped refrigerant pipe, relocated a thermostat and installed new. It was all done in two days. Everything was well organized and they were well prepared. Equipment was all mid-tier options with a 16 SEER Heat Pump. We had 3 other companies come and provide quotes, all were $2-$5k more for a very similar system (high end quote from the expensive company was almost 9k more than what we had installed). Definitely get multiple quotes, and definitely get a quote from Complete Heating! Would recommend for any install and maintenance. They will be taking care of our system for years to come now. Great experience. read more

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Great service and competitive price. We bought a house in Kent recently. The gas water heater is 18 yrs old. So we decided to have it replaced. I contacted a few companies on Yelp and Angi. There was a gas line in front of the water heater. Every one except Complete Heating asked for extra charges for removing and reconnecting the gas pipe. One of them was $1k more. It took less than 3 hours for Jeff and Ken to complete the project. Good job! read more

Complete Heating & A/C - gas water heater - Heating & Air Conditioning/HVAC Near Me - Renton, Washington

From my first conversation with Anita, she was so informative and helpful and that continued with the fast, professional and great service I received when my pressure value and water heater started to fail. The while team really came through when I needed fast honest help. read more

I have a service ,plan regular service..whatever the service plan cost the another &332.00 They charge to vaccumm the discharge pipe $105.00 for a two MINUTE vacumm seemed to me they do everything escalate the the price. little John spent more time smoking in his truck they the time he took to do the service. Then He didn't even have a FITLER for the unit.... read more

Everytime I call Anita she has someone come out to our home ASAP and they are always prompt and efficient. I would never use anyone else, Wally and the team have been coming to our home over the past 10 years and are truly the best to work with. read more

SECOND UPDATE: I don't know how (1) to get this company to make an appointment because they rarely return calls or website messages, and (2) to get them to show up when they actually make an appointment. It took numerous calls before I could get a maintenance appointment for many months out. I wait many months for my April appointment. No one shows up. I call them and they tell me their repair guy had emergency surgery the week before and would be out for awhile. Wish they had told me so I didn't wait around all day. Flash forward 7 months and many many calls and messages and I have yet to be able to get that maintenance appointment. And my heat pump of course is now broken. read more

Called Complete Heating & AC out because we lost heat on the furnace. They were out within a couple of hours and correctly diagnosed the problem and came back the next day to install the part, no problems. So hard to find people who do what they say they're going to do, like show up when they say they're going to show up or correctly diagnose the problem. read more

These folks had replaced three furnaces at our church a few years ago and did a wonderful job at a great price. So when I decided to replace my aging gas furnace with a heat pump/gas backup, i included them in the bidding. They were the lowest cost with the best system and did an amazing job. The installation was difficult, but they pulled it off and left the place cleaner than before they came. I'm very happy I went with them and am looking forward to enjoying the benefits of my new system throughout the year. read more

We've had our furnace serviced and they put in AC this spring by them. They have great customer service and we felt they didn't try to upsell us on anything. We've been really happy with everything read more

AC went out this week. Home was vary warm, up to 83 degrees. Called Bob's and they said they could come out August 28th...or pay $399 for an "emergency" visit later in the week. Obviously that wasn't unacceptable. Did some quick research and called Complete. Wally came out the next day, on time. Our capacitor was out and he quickly replaced it. Very friendly and reliable. Will use them again. Thanks so much! read more

They never showed up. I contacted Complete Heating & A/C after all the positive reviews here on Yelp, but unfortunately, my experience with Complete Heating was a complete mess. I called to set up an initial appointment which was for Friday. The receptionist took my information and told me they'd be here Friday, but also mentioned they might be able to move the appointment up to Thursday. She told me to call back on Tuesday to double check. I called back Tuesday and no one answered so I left a voicemail. I called back the next day, and still no answer or call back. **Not only did they not return my call, they never showed up for the Friday appointment.** Luckily I was able to contact another company who fit me in right away and fix my A/C, however, the experience with Complete Heating & A/C left a bad taste in my mouth. Based on my experience, I would not recommend Complete Heating & A/C to anyone. read more

Coldest week of the year, snow and temperature in the teens... Then my furnace goes out. Forecast for the week was in the 20s. It's freezing cold inside the house. Complete Heating came out the very next morning. Quickly diagnosed the problem, then was able to track down the right replacement part and was back before the end of the day to install it. The service tech 'Wally' was great. I was back up and running with heat the same day they came out. read more

Noticed our thermostat wasn't receiving power and couldn't diagnose the problem ourselves. Very unhappy timing due for A/C failure to upcoming heat this weekend. Called Complete Heating this morning and Wally managed to fit me in for same day service two hours later and now our system is functioning again after diagnosing a failed power switch in the attic (connections had melted due to loose wiring). Still great to work with three years later! read more

Wow - what service! Our home's a/c went out during a time of hot and smokey weather (of course), and we were desperate to have it repaired. I called CH&A around noon, and they had someone scheduled to see us at 2pm that same day. Get this, just before 2pm our power went out, but the technician, Wally, graciously agreed to re-schedule to when the power came back on. He arrived about 2-hours later, and within about an hour had the problem diagnosed and fixed. Very professional, courteous and Covid-cautious. I HIGHLY recommend CH&A - and Wally! read more

I ordered an Ecobee thermostat for my house and after working with Ecobee on line for hours trying to find the "C" wire running form my Thermostat to my furnace I decided let a professional find it. I got on Yelp and Complete Heating came up with good reviews and close to my house, I want to say it was like 3 or 4 in the afternoon when I called. The lady on the phone asked if I had heat now and I said no she said let me see if I can get one of the guys to come to your house on the way back to the shop. She said it would be about 100.00 for him to come out and hook it up. So about an hour later Ryan showed up and knew my furnace and wiring and went right to work. My blue C wire changed to brown at the furnace. Ryan was professional, helpful and even checked my furnace and told me to change my air filter to a larger one. And at the end my bill was $98.99 They are my new furnace sticker. Thank you guys read more

Complete Heating & A/C - Love this Ecobee - Heating & Air Conditioning/HVAC Near Me - Renton, Washington

I recently decided to have air conditioning installed in my home. To start with, Complete Heating & A/C submitted the best bid. But, it only got better from there. They installed the equipment quickly and cleanly and thoroughly cleaned all work areas after the install. They gave me a good walk through on its use and maintenance. The system performs just as they said it would. I am a very happy customer. read more

Ryan is a great technician, very honest, and goes the extra mile to make customers happy. Ryan is always on time - in fact he comes 10-15 mins earlier than the committed time. When a part had to be ordered, he showed us the part in Amazon and suggested that we order the part directly, due to the extra charges if they had to bring in the part. He installed another part free of charge during a second visit and was not even charging for the visit (I insisted and paid). In today's world, this is very rare and shows Ryan's honesty and commitment. If you have any issues, call Complete Heating without second thoughts - they are the best. read more

I really wish that I could give ten stars. I absolutely love this company! My AC stopped working and the other places I called told me I'd have to wait a week. These guys sent someone out right away and were very friendly about it. The tech Wally found the problem right away and got things working again and didn't overcharge me. I am a very happy customer!! read more

Ryan showed up and gave an estimate to replace our furnace. Their quote was MUCH lower then anyone else's and were able to install within a week (other companies quoted higher with install being in 2-3 weeks). Our furnace was dead no heat at all, Anita was very nice and drove over 2 space heaters to help keep us room (something they didn't have to do). Ryan and Chris came on Tuesday to install the furnace and cleaned up after themselves. It was a wonderful experience and we will use them again if needed. Already told a bunch of people about them. I would recommend them highly! read more

Ryan, Anita and team @ complete heating & a/c were punctual for our scheduled install time. They clearly went over their plan for the day which included when to expect electricians and duct cleaners. We are very satisfied with our new furnace, A/C, their detailed work and customer service. read more

Great service for my air conditioning on a very hot day. So happy they could come out on short notice so we not melt in the heat.

I called Complete Heating and AC after calling 2 other companies when my 13 year old furnace was red tagged by PSE. I have to say I was impressed with these folks. Appointment setup was easy and technician was great. He was very knowledgeable and straight forward. Did not try to upsell me, was there to get my furnace up and running again. No BS. My other experience with the other companies was not so positive. WES was more interested in selling me a new furnace before coming to diagnosis the existing one. East Hill receptionist Christie was not helpful and told me they would make no money off my job. read more

SAME DAY!!! SAME DAY!!! I'm not saying they can always achieve that, but WOW! They fixed my furnace quickly and he was VERY sweet. AND he educated me about what to look for in the future. Thank you so much! Call this company. I am so glad that I did. Above and beyond for me. And my house is super warm and cozy again. Thank you! read more

Called them after getting a referral from a friend, and had a great experience with them for installing A/C. Friendly team, timely and responsive. Thanks to Tom, Anita, Ryan and crew! read more

On a Friday morning, heading into the hottest weekend of the year, my A/C unit would not start. In a panic I called around to the 'big boys' and couldn't find anyone that was able to send a tech out until the following week. I happened on Complete's listing, saw a couple very nice reviews, and decided to call them. When I asked if they would be able to get anyone out the same day, she asked where I lived and since I was pretty close to their Fairwood location, she said she would try to get a tech out to take a quick look after he finished up one job and came back to the office. A couple hours later, the tech called and said he would be by in a few minutes. After spending a few minutes looking at the unit, the tech found a capacitor that had blown. He replaced it and Voila! We were able to sleep comfortably through the night in a cool home and it didn't cost a fortune -- far from it. I know nothing about A/C and electrical and it would have been very easy for him to recommend replacing the condenser or the whole unit -- but his main concern was making me happy no matter how much (or how little) it cost. I will be scheduling on-going maintenance with Complete and if/when we do need a new condenser, they will be doing the work. Highly recommended! read more

Had a 8 30am appointment, stayed home from work, I waited for 40 mins and no show. I was told the employee that was suppose to see me was sick and was in the emergency room. Called the office and they rescheduled me for an appointment next week but I couldn't wait that long. So for them missing the appointment, they sent me two awesome gift cards from Red Robin and Olive Garden. I am very pleased with their service and how they handled it. read more

100% satisfied! Not only were they less than half the cost of the first company, they worked around my schedule to ensure the work could get done quickly. Was referred by a coworker and would highly recommend to others. Thomas and Wally are awesome! read more

I called to request someone to come out and work on my furnace. The person who answered the phone let me tell her what I needed, said I'll call you back in 5 minutes. It's been 5 days and no one has called back. They may be too busy to take new customers. Since there is no reply to replies from business owners. If you are the person who answered the phone when I called, I asked if you needed my number. You said "your number popped up on our caller ID." Thanks, I found a company that was great with great customer service. I reviewed them also. read more

I called last week for an appointment which was scheduled for the following Thursday at 2. Took time off of work to be home. They don't arrive. I call and lady in front office said I was not scheduled and acted like it was my fault. Told her she was the one that scheduled me. She knew I was very annoyed so she said she'd call someone to see if they could come out and give me a call back. She never returned the call. Seriously? Now I have to find someone else. They need to replace her. She's losing them business. Gave them two stars because I've used them in the past and didn't have any issues. So I decided to call them back a few months later. They remembered who I was due to this post. They were very prompt. I needed a new furnace. They relaxed it and did a good job. Costly but needed to be done. They asked for me to revise my post. Original score was a two. But their work averages new score to a 4. read more

When my Bryant furnace stop working in 2013. I called Complete Heating and A/C which I found on Google. Ryan came over and performed the service and it has been working great since. When I needed a new air conditioning system in the house, my first thought was Complete Heating. I did have quotes from other 2 companies and Complete Heating was the most reasonable. Anita at the company set up the appointment, she is the owner and very easy to work with. Walley and 2 other works showed up as promise, got the A/C unit installed in hours and very professionally done. We couldn't be happies when it is 80 degree outside. I have recommended Complete Heating to several friends already as a way the say thanks. read more

So, I contacted this place to come and repair Mothers system after repeatedly using the company that installed it. It never worked correctly from day 1. The Technician was very knowledgeable, and patiently listened to all of our complaints. He was able to pinpoint that the thermostat was faulty, he cleaned the filter and serviced the heatpump, as well as added coolant. He stayed to assure system cooled, and then heated to temperature. The Technician also programmed the schedule in for her. By far, this is the best service she has received! I recommend this business, for great service and reasonably priced! read more

I called Complete Heating and A/C at 5 pm on a weeknight because my furnace wasn't working. I was willing to wait until the next day to have it repaired. He insisted on coming out that evening and was at my house within an hour. It took all of ten minutes to fix it. I have used Complete Heating and A/C before and I cannot say enough good things about this company. They are honest and reliable. I have known the owner for many years and he is one of the best people I know. It's hard to trust repair companies. You never know if they are lying to you just to make more money. You will never have to worry about that with this company. I know that I will never call anyone else. Great job! read more

Unfortunately my furnace only ran for about a week after Ryan's visit. Wally was sent out and made another adjustment and it ran for 2 days. I called a HVAC company recommended by my furnace manufacturer and they installed a warranted part that needed to be replaced. The furnace has been working without problems for over five weeks now. I am giving Complete Heating & A/C 3 stars only because I appreciated the customer service from all involved. read more

Great experience called and got an appointment the next day, Anita was awesome and the guy that came out was super nice, funny and professional! Would highly recommend!!! read more

I would highly recommend Complete Heating and A/C. They repaired my furnace that went out last month. (They didn't recommend replacing it, which a less than honest company could have done.) So when we came home after the long Thanksgiving weekend to find our water heater leaking in our garage, I called them. They were out the next day to replace our gas water heater. They arrived when they said they would and had us back up and running quickly. read more

Excellent and responsive service! Our furnace had gone out causing a electrical burn smell to come through our vents and the smoke alarm to go off. We called Complete Heating & A/C along with a few other furnace repair shops. Complete Heating was responsive within minutes scheduling a same day appointment within a few hours. All the other companies had loads of excuses and reasons they couldn't come out. Our service technician, Ryan, had a kind and knowledgeable disposition diagnosing the problem within minutes. He walked me through the issue and how he fixed it. They have earned loyal customers with such a great experience. read more

Very happy with our furnace service appointment. I researched different companies through Yelp and these guys lived up to the reviews. Our tech was on time and thorough. Really appreciated his recommendations. Highly recommend and will use them again! read more

I had the best possible experience with Complete Heating and AC. We wanted to get central AC installed since our house gets insanely hot during the summer (due to our west facing windows). Our furnace was also towards the end of it's life, so it was a perfect time to get new heating and cooling setup for the house. Anita was great over the phone and explained the whole process and provided a ball park of what it would cost. Her knowledge and advice was very comforting. The actual estimate was easy and thorough. Ryan actually spent more time writing up the proposal with very specific details on what would be installed. I think he spent more time on the proposal than actually inspecting the house. That seemed weird to me, but it was just because he knew exactly what the house needed. The install took 2 full days, which was a little more than we anticipated, but based on all the work that needed to be done, I'm surprised it didn't take longer. From the fabrication of new vents, to the electrical work, including drywall, the crew did an amazing job. After it was all said and done, we're extremely happy. Ryan was very knowledgeable and patient with my questions, even responding to texts at night throughout the process. He didn't up sell me on bigger, stronger furnaces and AC units because of the efficiency gains that the new equipment provides. After talking to Anita and Ryan, I actually never got additional bids. I felt comfortable that I got a great price for a new furnace, new AC and new exhaust vent on the top floor. Now that we have everything installed, I think I made a great decision. Complete Heating and AC is definitely a great example of a small, local company that does right by it's customers. Highly recommended! read more