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    Complete Heating & A/C

    4.5 (62 reviews)
    Open 7:45 am - 6:00 pm

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    gas water heater

    Great service and competitive price. We bought a house in Kent recently. The gas water heater is 18 yrs old. So we decided to have it replaced. I contacted a few companies on Yelp and Angi. There was a gas line in front of the water heater. Every one except Complete Heating asked for extra charges for removing and reconnecting the gas pipe. One of them was $1k more. It took less than 3 hours for Jeff and Ken to complete the project. Good job!

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    5 months ago

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    Thomas W.

    also would help if you would return calls also

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    5 years ago

    Great service for my air conditioning on a very hot day. So happy they could come out on short notice so we not melt in the heat.

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    Page 1 of 2

    Ask the Community - Complete Heating & A/C

    Review Highlights - Complete Heating & A/C

    Everytime I call Anita she has someone come out to our home ASAP and they are always prompt and efficient.

    Mentioned in 16 reviews

    Read more highlights

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    We were referred to Aircare USA to have our air ducts cleaned. My husband called and asked for a…read morequote. He was sold on an "air scrubber". I asked him what that meant, he said it was like an air purifier. He was told we would be only paying for the air duct clean and the product itself. He was originally quoted $800 for the cleaning and the air scrubber for a $1600 package deal. We have an Aerus Air Scrubber cut in and installed into our HVAC system. As I walked in the door that night from work, I said, "why does it smell like an ozonator in here?" He asked me what that was. I explained that it was something that sucks the oxygen out of room to remove strong orders quickly. Companies that do Bio-hazard clean-up and restoration commonly use these machines. I am very familiar with this smell, as I have been in property management for 15 years. In fact, I own a small one for vacant homes. Ozone machines can make people very ill. My husband immediately notified Jim, the owner, that my son and I were smelling this odor and were getting headaches and our eyes were watering. It's important to note: we experienced NONE of these symptoms before AirCare USA. Jim claimed that they do not use ozone as they tried that once and he knows its bad. He had no idea what we could be smelling. Maybe it was the "sanitizer" they spray in the machine. He asked us to give it a little while longer. A week passed and still the smell was there and we were even more sick. I got on a step stool and unplugged the machine. When we called to ask them to remove it "100% Customer Guarantee" they pushed us out weeks. The day before the appointment I called Jim and asked how we would be reimbursed. He told me it would be up to Alex and he wasn't sure how much but he would cut us a check. Late that evening I received a text telling me we were not receiving anything back. During the appointment, Alex told my husband we would only see a refund had they been able to get their money back from the company. My husband asked why we should be on the hook for $1600 for something that was making us sick, Alex asked why HE should be on the hook for it. They buy these units in bulk and can't return them. He also said there was nothing in the unit and he has no idea what we would smell. As Alex was leaving my husband had to ask for our piece of equipment back that makes us sick, that they were going to take and not refund us any money. We have a patch in our HVAC system, you cannot find this model number of air scrubber on the internet anywhere and we are still out money. This was our experience with AirCare USA.

    The company called me right away after asking for a quote, they were super friendly and…read moreknowledgeable - and did amazing work! The vents were likely never cleaned in 30 years, it was DISGUSTING! You know it's bad when the guy asks if he can take a photo to use for his before and afters. They were clean, efficient, and amazing! Recommend using them and doing this every 4 years!

    Thunderbird HVAC - Slim sleek 5 ton outdoor heat pump unit/ dual fuel/ furnace and heat pump indoor u nits

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    If I could give these guys 6 stars I would! After many bad experiences I feel blessed to have found…read moreThunderbird HVAC. Thunderbird HVAC is "Second to None"when it comes to professionalism, attention to detail, & most importantly honest and fair pricing(No surprises or hidden costs). Their employees are true professionals. They were prompt,polite, efficient and left my home clean and free of trash and cigarette butts . Which is what I dealt with in past experiences with other companies. They installed a hvac unit last may and I was having troubles (my fault for messing with the thermostat) and he came over a few hours after I called at no charge!!!! He looked over everything. He took the time to explain everything and genuinely cares about doing a good job. Im not used to seeing so much integrity and work ethic .

    I had a wonderful experience working with Rob and the team at Thunderbird HVAC…read more I was looking to get a mini-split installed in a somewhat tricky situation with our townhouse. Power is on the second floor, but the only space for the unit was on the 3rd floor deck. Rob had no problem devising a plan to get power to where we needed it. Rob was professional the whole process: I got an estimate on the spot, and they promptly followed up with a written quote. I was able to get scheduled the next week, which was awesome. Overall Rob did a very thorough job. So happy with the end result and all the work he did. Thank you so much for helping us stay cool this summer! Will absolutely recommend you to any of my friends in the future.

    Complete Heating & A/C - hvac - Updated May 2026

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