Seatown is a very professional company. We needed our water heater serviced and flushed and Austin,…read moreout friendly tech, also pointed out that we may want to change our aging water shut of valve to a new lever to enhance safety- we will be getting this done with Seatown on future visit. Note- I shopped around and read a lot of reviews of several companies. That paid off as I got prompt service at a great price!

Ryan was absolutely incredible. We had debris coming from all of our faucets that looked like…read morerubber, and he immediately diagnosed the issue as worn-out washers in the under-sink angle stops (and not the water heater). He scheduled a follow-up visit once he had the parts, and because he had been here before, he knew exactly where our main line was located and shut it off quickly and safely. For us, that would have been a huge headache -- the shutoff is far from the house and mixed in with other homes in our small community. He went above and beyond, pointing out that the chalky dust on our fridge was likely from a bad water filter, and when turning the main line back on, he noticed and showed us a separate leak. That will be another (bigger) project outside of Washington Water Heaters, but I was amazed by his knowledge, thoroughness, and professionalism. On top of all that, Ryan was extremely friendly and kind with our three-year-old, which made the experience even better. We were so impressed with his skill, attentiveness, and genuine care. Highly recommended!

We recently received a notice from the water company that we had a leak, and honestly, we had no…read moreidea where to start or how to handle it. We ended up getting estimates from three different plumbers, and I Need a Plumber Now immediately stood out, they just had the best vibe from the start. They were professional, quick to respond, and took the time to clearly explain everything. They provided detailed information about the work, walked us through both best- and worst-case scenarios, and made sure we felt comfortable every step of the way. Ryan was especially amazing, super professional, responsive, and easy to work with. On top of that, they were able to get everything done in just one day, which was such a relief. I Need a Plumber Now definitely has a customer for life. I would recommend them 10/10!

Highly Recommend Ryan from "I Need a Plumber Now!" After…read moreputting in a request on Yelp, "I Need a Plumber Now!" was incredibly quick to respond--and Ryan actually arrived before several other plumbing companies even replied. Once Ryan arrived, he was extremely helpful and clearly determined to resolve the slow drain in our kitchen. He walked us through a few possible approaches and immediately got to work. After some diligent effort using a drain snake followed by his high‑powered water flushing equipment, the clog was finally cleared. Ryan also took the time to leave us with helpful tips on how to prevent future buildup, especially regarding cooking oils that had hardened inside the pipes. That extra guidance was much appreciated. Beyond his technical skills, Ryan was personable, friendly, and professional. In this day and age, it can feel worrisome inviting someone into your home--but Ryan is someone I'd gladly invite back for a cookout anytime. Overall, the service was fast, efficient, straight to the point, and fairly priced compared to the competition. I highly recommend Ryan and "I Need a Plumber Now!" Thank you, Ryan, for your hard work!

Green Bear was exceptional from start to finish. Shawn arrived when he said he would, explained…read morewhat was wrong clearly, and walked me through what he planned to inspect. He did exactly what he said he was going to do -- and ultimately fixed the problem the same day. The work was professional, thorough, and technically sound. While others had suggested replacement, Green Bear took the time to repair instead -- saving me thousands. I now have heat and confidence in the work that was done. I would absolutely hire Green Bear again and have already referred him to friends.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Called them and they were the most reasonably priced and offered a next day appointment…read more Their plumber, Aaron Davis, diagnosed the problem quickly and worked quickly to save me money... then provided a new customer discount I wasn't even aware of. As if that wasn't enough, Aaron followed up with me by text much later when I had questions about how to adjust the device he so beautifully installed in our crawl space so I would be able to handle it without the added expense of another service call! Their integrity and dedication is so appreciated!

First, the Plumber was great! Fantastic and professional individual. Second, yes, it was a Friday…read moreat 8PM but when you have sewage backing up into your front yard you don't really think clear. Contacted them and asked if it is just a service all price and hourly rate. They said yes and the tech will notify me of the rates. His iPad said 110/hr and 199 for service call. Ok, sweet! I'll do 400.00 for 30min of work and 30min of drive time. Well, not true. First, it was 298.60 for service call which included first 30min. (Tech called at 8:36, said 30min drive time and was on site at 9:11pm) then, it was 165/quarter hour for overtime and 110/hr overtime plus 99.00 for camera inspection and charged us for rags, gloves etc. Total bill was 1403.62. Gosh dang man really?!?!?! I had no choice to pay. Being a tradesman working for a large electrical contractor this is ridiculous. Our rates even for emergencies are half that for the time!!!! I understand the numbers side of this. Paying the employee including benefits, gas, insurance and overhead would equate to 475-500.00 tops. Add a 10% mark up for profit total bill should have been 550-600.00. Yes, more than I first thought but way easier for my family to swallow than 1400.00!!! They made over 800.00 off us and their employee by taking advantage of that situation. Integrity is becoming non existent. My customers rely on my honesty and up front prices before I perform the work including if it's an emergency. I want repeat customers. Continuously over charging customers looses them. It's too bad cause I really liked them. Should have rented a snake from Home Depot for 76.00 and done it myself.

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

The water heater at my place broke down and AAA was very responsive and fixed it very timely. They…read moreanswered my questions well and did everything I asked or was told by them that they would do. Their prices are reasonable - not the cheapest but about the average range on a comparable basis

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

AMAZING. They answered the phone when I called at 8 PM Friday, asked for some detailed photos, and…read moreinstantly gave me a quote for a new 50 gal water heater with mixing valve, far less $$$ than the local large plumbing companies. Showed up at 8 AM Saturday as communicated, and did not charge extra for the quirks in my particular setup, which caused him lots of extra time and parts. Very friendly and went above and beyond with customer service. 6/5, will recommend to anyone.

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

I am a small business owner trying to open a new bar in South Seattle. DO NOT HIRE SW PLUMBING. I…read morehired South West Plumbing originally to do a main drain scope. I will be honest in that they did a good job locating the main drain and was very thorough. Because they gained my trust at first, I decided to inquire an estimate for a full plumbing build. This is new drains, new grease trap, install of equipment, and new pipes. It's a big project. I imagined it would be very expensive but they offered financing so it was doable in the long run for me. The company came to inspect the space to finalize an estimate for me. They told me I had to purchase all the equipment and have it on site on the day that they start the job. The first estimate was around $40k. And the idea was I would finance through Greensky and pay half down. Before I decided on anything, I specifically asked if they would include "installation" of all the equipment. They repeatedly said yes. Once we got the estimate, I went ahead and scheduled the work. This included me procurring all the equipment, ordering everything on time, and arriving on site. The one equipment that I was incredibly afraid of ordering was the grease trap. We sent over multiple text messages with a link to the model that the company suggested and each time, the person I was working with confirmed that was the correct model. When the day came, the plumber that they "sent" out did an overview with me before starting work and noticed a lot of huge oversight. He noticed that our space did not have proper venting but was told by the company that there was upon first inspection. He told me that I needed extra equipment to support some of the equipment I had already bought according to the plumbing plans (the original person who came in to look at the space did not ask to see the plans). He also told me that the grease trap I bought was INCORRECT and would not fit. I had spent $10k purchasing equipment for SW plumbing to do NOTHING. And so I called and canceled the whole job because now my $40k went up to $70k and it is just downright cruel. For a small bar at 700 sq ft, they wanted to charge me $70k, and tried to tell me that the install for the equipment is a $20k job. I complained. And their relations team reached out. They told me that they would purchase a new grease trap for me due to the miscommunication and they want to do right by me. Because I don't trust them, I did not accept it at first and told them I have to think about it. Turns out, I was right. I asked them if there were any obligations to this and they said no. I confirmed with them that the estimates were all cancelled, and they said yes. When time came to ask them about it, they then turned around and told me that they would only give me a free grease trap if I went with their services. I don't believe in writing scathing reviews for any business. I know we all gotta eat. But, this experience was so horrifiyng and I am left with a $900 grease trap that doesn't work for my space and SW Plumbing could care less if they made a wrong suggestion to a small business. They don't understand that they've just cost me so much more than just a piece of equipment. I do not recommend. Find your community and ask for local reputable people. These big box companies are out to gauge you and twist their words.

Ryan and Branden truly know their stuff ! Branden arrived on time, quickly got to work. New Water…read moreheater installed, old water heater removed. walked us through operation and had hot water within 2 hours ! Ryan was professional office contact, Branden installed. Both personable and great to work with !

I was really happy with their service! I really wanted my hot water heater repaired same day and…read morethey were busy but would try to fit me in. With about 20 minutes or so, I had a technician call me back and said he would make my house the last stop of the day. I felt somewhat nervous calling them just because I didn't want to get taken advantage of with cost and things I didn't need hut they were super honest! They let me know everything up front and made sure I was happy before they charged my card. I never actually met the technician, but my boyfriend who met up with him said he was super nice. Make sure to give them a call if you're looking for a reliable company to repair your water heater!!

Our furnace developed an issue right before winter, of course! We scheduled a service appointment…read morewith Mountain Valley Heating & Air. I spoke with Ann who was super nice and very helpful and experienced. I gave her a some information and troubleshooting steps I'd already tried. She setup a diagnostic appointment and later that same day called me back with some additional troubleshooting information and suggestions. Who does that? Small businesses that care, that's who! She was able to give me some pointers on where the issue might be and bingo, the failed inducer relay part was found. I'm arguably competent at DIY and was able to replace the part and be up and running overnight. People, support you local small businesses. These businesses really take the time to help their customers because they care. Any of the larger corp service companies would never have gone the extra steps that Ann took the time to do. Yup, Mountain Valley Heating & Air is getting our future business and I'm happy to say you should try them too. Steve F

Make sure to contact Mountain Valley Heating and Air (MVH) if you are in the market for a new HVAC…read moresystem. If you are a Puget Sound Energy customer, this company is a PSE contractor. Jim not only came out to our house to give us a comprehensive estimate, he was also the person who did the actual installation. I needed to replace our 18 year old American Standard heat pump but wasn't quite ready to replace our furnace. After thoroughly educating myself on heat pumps, I called 7 different HVAC companies for estimates. I was open to all the top brands. Some of the companies would not replace our heat pump without also replacing our furnace. A couple of companies said that they would flush out our old heat pump lines with nitrogen instead of replacing them. Most companies sent out a salesman to give us an estimate but they were not the ones who would install it. Yesterday Jim from MVH came out to our house and replaced our old heat pump with a new American Standard heat pump. He and his assistant Braden were at our house for over 9 hours doing the work. They meticulously installed our new heat pump, replaced our heat pump line with a new one and replaced the coil on our furnace. Jim removed our broken automatic air filter and designed a slot to fit a standard size disposable air filter. I think they went above and beyond with the installation and their clean up was impeccable. Jim installed a new "smart" thermostat which also qualified for a PSE rebate. Anne, the office manager was so helpful in answering questions I had and in completing the PSE rebate forms and all the paperwork. MVH also had competitive pricing and I saved money with the PSE rebates. Yes, I am very happy that I decided on Mountain Valley Heating and Air to install our new heat pump. This company was also the HVAC company we hired 18 years ago and I highly recommend them!