My dog decided to eat most of my carpet in my bedroom, Joe was phenomenal and came by super quickly…read moreto help us fix it! Considering no one else would do carpet repair. This is your guy and I highly recommend him, thank you again!

Friendly and caring, i requested service for my parents floor due to hospitalization and ironically…read morehe was going thru something similar. He still took the time to respond and was really caring about inquiring on my loved one, even after he knew I went with someone else (due to time constraints) thank u for your aloha spirit!!

We hired Pro Flooring and Carpet, to replace old wood flooring (and they were really, really,…read morereally bad ) and add new hardwood flooring to our yoga studio which had been scratched beyond repair. We wanted to create a "staging area" to showcase our fitness therapists, we work with people living with Parkinson's Disease. The end result is exquisite. Bobbie was so communicative, patient, knowledgeable, and guided us through the whole process. I am happy to give them 5 stars. We could not be happier with the way our new stage looks. Mahalo, George Ma CEO FITNESS THERAPY HAWAII

Wow. It came out a lot better than anticipated! Super happy that I got this done to my house. The…read moreguys are very helpful with their suggestions and guided me through the process start to finish. Would recommend to friends and family.

Kaipo re-floored our entire downstairs area with a short turnaround. Mostly LVP with real tile in…read morethe kitchen and laundry areas. The old vinyl floors weren't even that old, but they were starting to show water damage. He also replaced all our baseboard with PVC. Everything came out looking great, and we hope the new floors last for years to come. Kaipo will actually return yours calls and texts, and will show up when he tells you he will! Sometimes he pushed back his schedule, but always gave me due notice. This makes him unusual for Hawaii contractors! He is also a bodybuilder, save a phone book so you can have him tear it in half!

Kaipo is on it! He answered our call and fulfilled our request real quick. He kept us updated and…read moredelivered our product as promised. We needed extra supplies and he delivered them too. Can't thank him enough for being so kind and responsive.

Prompt and clean at a fair price. They communicated well and made suggestions that added value and…read moreaesthetics

Ashley was very good at communications, very accommodating with scheduling…read more Shannon was very friendly and got the job done in a timely manner. I would definitely use them again for future jobs.

Mahalo for the amazing job! Will let the photos speak for themselves. This microfiber chair was my…read moremother's favorite and after she passed away I just couldn't part with it. After 10 years I finally decided it was time to give it a good cleaning so tried to do it myself after watching videos but my arms just couldn't take it and I failed to get a lot of the stains out. I called M&M and the owner, Scott, asked me to send him photos of furniture and he sent me a quote same day. He was polite, professional and helpful. This past Wednesday Scott cleaned it beautifully with no mess no fuss and quickly! If my mom were alive she would be soooo happy! He also did an amazing job on the matching couch and loveseat. His quote was to the penny and I also asked for scotch guard to prevent future water stains. I am so happy with how each piece looks that I don't have to cover them when we have guests but more importantly I didn't need to spend money, time and energy to buy new furniture. His company and hard work are legit! When you watch them cleaning it's so amazing how much physical labor is put into it and they showed me the filthy black water from all the soot and dirt that they extracted. Yuck! We will be calling M&M again to clean my father's white furniture. Give them a call you will be happy with the results and how professional they are. Supporting our local small businesses so important!! Mahalo Scott and Chevy!!!! God bless!!!!

They were very responsive. Scott was great to work with from the beginning to end. Very…read moreprofessional and they did a great job with both the upholstery and carpet cleaning. Would definitely recommend them!!!

I have an older rental property and in need of changing the carpets to luxury vinyl flooring. I…read morefound Flooring Etc through Paradise Flooring as I was getting the materials from them. Karen helped me from the beginning to the end. She was very patience with me as I have no knowledge about vinyl flooring and installation. I also explained to Karen I have a budget to work with and we managed to work within my limit. Everett did a great job on the flooring installation as my tenants were so happy with the results. Very well organized and right on with the timeline. I'm lucky to find good contractor especially now with covid issues, where a lot of companies just take your money, don't do a good job and gave you problems.

Everett was great! He was able to start the work early and finished quickly! He did a wonderful job…read moreon the vinyl flooring installation as well as adding the molding. He was great with communicating throughout and is knowledgeable and overall a nice guy!

20 Years ago - I was the manager of a Large commercial Kitchen in Kailua. This company put in the…read morefloor without delays like some Government contractors will dream up. Not 1 Tile was broken moving the equipment back into the kitchen. Most times there is a few broken tiles. The floor worked great and is still working great - had a Floor drain problem and Dug up the floor - Had the 2 cases of tiles and baseboard backup left for just this reason. Also had the plumbing company do another job they said "they don't male that tile anymore" I had the Box and bam I made them buy the tile (not something they had laying around) The floor worked great to this day. Earthquake October 2011? This floor held up. They used Good Adhesive not just plain old stuff. I just thought about this floor is why I am doing a rating.

I've been working with these guys for about 3 years. They are very nice and easy to work with…read more They give you different choices and ways you can do things. They are certified and very professional. I'd highly suggest Alii Flooring to install your flooring, they do a good job and are very meticulous with their work.

My Realtor Sissy recommended The Floor Store, As you know there a lot of flooring and carpet…read morecompanies in Hawaii. Marc the owner and his staff Pierre and crew did an excellent job on my sister condo which she just bought. It took 3-days to finish. Now I'm thinking to do my place too. They do flooring, carpet, & tile work too. I highly recommend this company if you're planning to renovate your house or condo. Aloha, Derek

Thanks to The floor Store. The lady Natasha gave us very good price and service and the technician…read moreEric did a very good flooring job. I was very satisfied with their price and service. Thanks again!--Linda

As a first time home buyer, immediately after their install, I would have given them a 3 or a 4…read morestar rating not knowing any better. 2 1/2 years later I realize I received poor workmanship and service from the get go. They advised my floors might need flattening after the carpet was tore up and that would cost extra. I was price conscious but not once did they say "we strongly recommend flattening your floors and will not stand by our work unless you pay for this extra, but necessary work". They nickel and dimed me to the extent they charged me an elevator access fee. My building doesn't charge for elevator use?! After install the floor popped in many places when you walked, had a few scratches, a custom built closet door was unable to be put back up, the concrete had crumbled and and was never repaired correctly, my washer would not work because the lid was bent while moving it (charged $125 to move and break it) and coincidentally my toilet leaked 6 weeks later into the apartment below. Fast forward 18 months. Kitchen flooring is coming apart, is not waterproof, starting to warp and they will not return calls or emails. DO NOT risk it. They are not accredited by the Better Business Bureau. Go thru Home Depot or Lowe's. Even if they wind up contracting to Kama'aina Flooring, they will stand by your satisfaction. At least I hope.

They showed up with mask down at their chins, walking around my home and talking the whole time on…read morecell phones. When I asked them to mask up, they said it's their "policy" to not wear masks because they can't breathe and the masks make them "sweaty" (so, I guess they only use masks as chin-warmers??). I told them to mask up, I have kids in my house (and it's MY HOUSE; and there's A PANDEMIC GOING ON; and over 500,000 Americans are dead...). They said they expect a property to be vacated when they install flooring. Um........ this is MY HOUSE. I have stuff here. I have a right to protect my stuff while strangers perform work in my house. And furthermore, it takes virus up to 3 hours to die in the air. Has anyone noticed how it's been POURING RAIN EVERY DAY? At least it has in Mililani. Sorry that I don't have a "spare house" to go hang out at for 6-8 hours while you huff and puff without masks in my house, unsupervised. They put on masks but then..... They literally UP AND LEFT. NOT A WORD TO EXPLAIN WHY. Photo shows how they left my floor when they left. I had to contact them through Home Depot (they wouldn't answer my calls or texts). The carpet was installed (finally ---- ONE ROOM took over 6 total hours) but guess what? They TOOK THE REMAINING CARPET THAT I PAID FOR!!