I was one of Getwireless' first customers using fixed WiFi from their Centre Hall tower. I paid…read morefor 5megs down and 2 megs up and got it for most of the time I used their service until the last few years. For the past 2 weeks, I was getting 0.3 megs down and nothing up. I called customer service and they refused to send someone out to look at my system. I am 72 years old and fighting cancer. I spend my days binge watching Netflix which i could not do any more. I offered to pay for someone to come out to check out my system, but they refused to send someone. I canceled my service and am now using Hughesnet. Do not use this service as you will throw money away and they will not provide any support for their aging equipment which is failing all the time. I gave them 1 star only because it would not let me give zero stars.

There were many things that I did not enjoy about getwireless.net's service, but I think the worst…read moreof all was the customer service and overall quality of the internet provided. My connection was very spotty - I was paying for 12 mbps and was only receiving around 2-4 (on the good days). Along with the poor service, I also lost connection at least once or twice per week. When trying to call in about these issues I was having, I was often put on hold for at least 20-30 minutes and then attended by a service reps who were unable to assist me in any way. I once complained to a rep about the quality of my service requesting something be done about it - but the rep yelled, yes - legitimately yelled, back at me declaring that it was not the service provider's fault. Though one of the cheaper options in the State College area, I would fully recommend looking elsewhere for an ISP. Spending an extra $10 a month is certainly worth it if it means you'll be avoiding the inevitable headaches with Getwireless.net.

Outright lied to me about payment options and proceeded to call me back just to remind me of that…read morefact despite the fact I had a payment arrangement set up. Liars, scammers, and terrible customer service.

working with customer service is a joke good luck waiting to speak with anyone they definitely…read moredon't want to keep long term customers not willing to work with you after years of service . very sad most expensive company around and have no time for there valued customers

Lousy service. Time to switch again. The Dish company doesn't care about loyal customers. They give…read morenew clients the best deal and then jack up the prices once you have been with them for a while. The longer you stay their customer, the more they screw you. Dish loves to sell you packages with all kinds of channels and then they don't honor what they sell. Several times a year multiple channels will just disappear and a message stating that because the distributor refused their offer and they no longer carry that channel. It's a bait and switch. You buy the ESPN sports channel and right at the beginning of the football season, all ESPN channels are gone. So today when 10 guys came over to watch the Penn State Game, guess what we found. Some lame Dish video complaining on how the company distributing those channels want to charge more for something The Dish network already sold you so no game for you! IF YOU ARE NOT GOING TO PROVIDE THE CHANNELS YOU SOLD THEN DONT SELL THOSE CHANNELS. Time to make a switch and look into those streaming services. From what I hear I'm not the only one. They are hemorrhaging customers fed up with lousy service. Get out now if you can.

I have been a customer of DISH for probably 15 years or longer. I got so sick of how every year…read morethey would remove a major network. Example ABC, CBS or NBC. And only one time did they give us a $5.00 credit on our bill. One day I checked and I think there were 75 channels or more that was some type of advertisement, like a sweeper, or some type of air fryer or some type of wrinkle cream and lots of infomercials. I had it with them when they removed CBS again and it had been off for over 3 months. So I called to cancel it and because I was going on vacation the guy on the phone talked me into pausing the service for 3 months until I got home. So I did that but in the mean time I went with a different t.v. service. I called DISH to cancel my service completely. That was about 6 weeks ago. So finally today after being on the phone for a couple hours I finally got it cancelled. DISH is by far the worse t.v. service. Never will they ever get back in my home. All I ever got was a run around trying to just get my service cancelled. I told the one guy today I was on the phone with that I would have a better chance of getting a sex change operation scheduled than to get this service disconnected. I wish I didn't even have to give them 1 star. They don't even deserve that. I only have 10 channels with my local service but at least I have the major networks and I use my firestick for anything else I want to watch. This was the best thing I did was get them cancelled. Good by DISH.

Xfinity HomeA very upset customer, my 1st year service was excellent!!! which started in June of…read more2018. Then the lies starts from May of 2019 upon the time for my renewal I have not been happy customer since. My account was handled very unjustly, being lied to shouldn't justify a sale my bill went from $61.89 to $400.00 with the request of equipment because of a agent error for a sale back in May. So they now want to pay the early termination fees along with other fees just to restore service also knowing they have a monopoly in certain areas, I wonder doXfinity Centergive the same treatment for service to family's in your home state of Pennsylvania. After further trying rectify the situation on several occasions asking for Management to return my call or even to listen to the recorded calls to no avail, I should not have had to endure such service for an agents ErrorXfinity

I totally agree with Jeff. This company's customer service is the absolute worst. Don't read this…read moreand think "it won't be like that for me" because it totally will. I had a tech tell me to not use my Internet for a couple days and see if that helps with my speed. I did file a complaint with the BBB and was able to waive my early cancel fees. I suggest you stick with cable or fios. At least Comcast reps speak English.

I'am not connected to Clear yet. I have called them twice now and they are very, very, very…read morepushey! I said I wanted to check something with a friend of mine who builds computers and would call them back; but they don't want to let you go until they sign you up and send you something. Both times I had to hang up to get off of the phone with them; they don't under stand that, NO MEANS NO!!!