If I could give zero stars, I would…read more Prior to visiting the physical store, I contacted customer service to have my account role updated to "Manager," which is required in order to purchase a new phone. After a lengthy 55-minute call, I was assured that the necessary changes had been made and that I would be able to upgrade my device. I scheduled an appointment at the store, but before even sitting down with the assistant manager, I was informed that I was still listed as a "Member" on the account and therefore ineligible to make the purchase. I explained the detailed conversation I had with customer service the previous evening, during which I was told this issue had been resolved. Unfortunately, the assistant manager was neither helpful nor cooperative. He initially refused to change my role to "Manager," citing legal reasons, but was unable to provide any documentation or policy to support his decision--stating instead that he simply chose not to proceed. While still in the store, I contacted customer care again. The representative attempted to assist by speaking directly with the assistant manager, but the situation remained unresolved. I was then advised to visit a corporate store for further assistance. I'm not expecting special treatment, just reasonable support and follow-through on assurances made by your customer service team. The handling of this situation reflects poorly on the management team, and it's disappointing to see such a lack of accountability and customer support. I will not be returning to this branded location, and I strongly encourage anyone considering a switch to Xfinity Mobile to carefully reconsider their options- make the drive to a corporate store.

The customer service that you get on the one 800 number is absolute trash. They don't solve your…read moreproblems. They hang up on you and get away with it. Sitting on the phone for 9 1/2 hours. Still didn't resolve the problem that was fixed five minutes after I walked into the Xfinity store if you're going to use this company, which I strongly recommend that you do not do any and all business through the local store as they are a hell of a lot smarter

Sky Satellite was contracted to install our Hughes Net satellite internet service. The technician…read morewas pleasant and professional for the most part. I am happy with the internet service however I do have an issue with how they installed the cable coming into our home. Technically the install meets all requirements from Hughes Net but I currently have a hole through my white siding on the front part of my home. In addition to the hole I have a foot of black cable running vertically up my white siding before entering the house. It looks hideous! I called the office and the gentleman in charge apologized but said the job was done to specifications although the tech should have done a better job of concealing the cable coming into the house. His words of wisdom were that if I had strongly insisted the installer find another way other than "the standard way of drilling one hole" that the boss would not let him leave the site without doing the job to customer satisfaction. So - be very firm on what you will or will not accept as far as putting holes into your siding for cosmetic's sake. Be very outspoken and demand that they spend a little extra time to conceal lines as they should. I'm hoping this review helps someone else avoid what we are trying to cover up now.

From the owner: Established in 2005, Sky Satellite LLC opened its doors as a local satellite retailer…read more Located in Indiana County, we service most of Western, PA and are your one-stop-shop for satellite services. We offer DISH Network and DIRECTV for TV, as well as HughesNet High Speed Satellite Internet service for internet. As AT&T dealers, you can also look to us to help you pick out your next smart phone and plan that will suit you best.

I am reviewing this place for their satellite installation and customer service. I have nothing but…read moregood things to say. I have been dealing with Skyview off and on for almost 15 years. It started with a Dish installation. It continued with a Dish upgrade. From the owner, Duane, to the installation techs you get nothing but great service. Even if you have a problem with Dish, Duane always goes the extra mile to find a solution to get you a Dish install in your home. A few stories to illustrate this all. My mother had tree cover all over her yard. Dish and Direct tv folks had come to the house to check for signal and they told her it wasn't happening. I told mom to call Duane at Skyview. He sent a tech out and they found an easy and quick solution by putting the Dish on a poll beside the house. There was a direct line to the satellite. To this day, that install is in place. The only difference is, I am living in the house and my mom has moved elsewhere. But we upgraded a few times since then. Which brings me to the next story. Because I share a name with my mother, Dish wouldn't approve an install at the house, given possible shenanigans. Duane assured me that we would work it out. He found a solution and worked with me to make it happen. Now I have the great Dish Hopper system in the house. The tech has been to this house about 3 or 4 times upgrading or installing new systems. He has always been professional and very quick at his job. I appreciate these folks and will continue doing business with them in the future. I hope you do as well.

Duane, Is a wonderful Dish Sales Rep, he went way above and…read morebeyond customer service to get our dish service hooked up. My TV stopped working while he was at my house and he went back and got a small monitor from his shop to finish hooking up my service and then left the tv at my house until I could get my tv fixed, could not have asked for a better experience, AWESOME!!!!! customer service. Thank you Duane for being so wonderful

Chad the tech that came out yesterday and got me up and running was AMAZING, what started out as a…read moreminor repair ended up a full blown replacing wire, but he was amazing and polite and did a great job

My close relatives requested service, and they sat in the car for almost an hour. While they were…read moresitting outside waiting for them on a hot day.